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Angst over Poor Services Offered by FreeTV

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Subscribers to FreeTV, recently launched in Lagos as the country’s official Free-To-View digital terrestrial television (DTT), have expressed disappointment over poor reception, total lack of it and lean channel offerings among others.

Angst over Poor Services Offered by FreeTV

The service was launched in Lagos on April 30 by Alhaji Lai Mohammed, minister of Information, as part of the national digital switchover (DSO) programme.

According to New Telegraph, but two weeks after launch, subscribers have been venting their anger on FreeTV’s official Facebook page.

Reginald Iyama, a Facebook user who has bought the decoder, wrote that his decoder has not been activated six days after purchase. “FreeTV is gone too soon. I have been trying to activate for over six days now,” he wrote.

Omekele Onogwu Matthew, another user, detailed his experience as: “Activation problem, subscription problem, refresh problem. For all of these, you must pass through their top dealers, who will demand commission.”

It is the same for Ehibor Loveday, who stated: “You can’t activate, you can’t subscribe, you can’t refresh. What a useless FreeTV. I have it (the decoder) in the dustbin. This is Nigeria where nothing works.”

Osho Abiodun said he bought 10 decoders from a dealer in Lagos and has been unable to activate any, the reason he demanded a refund.

“I bought 10 decoders from one of your distributors in Lagos and all are not working. The dealer can’t activate the decoders. Now, I don’t want to have any issue with FreeTV as from today and I want my money back,” he wrote.

For many others in the state, there is little information on where to buy decoders.

Tunde Niyi Abiodun, who resides in Ikorodu, wrote that the decoders are not available in the town. It is the same with Arix Oyekan, who asked where he can buy in Lagos, and Dorcas Adeleye, who wanted to know where to buy in Agege.

Subscribers also complained about is the refusal of FreeTV staff to respond to their enquiries on activation, subscription renewal and signal disappearance.

Mbanugo Steve, a discontented user, wrote: “Some of the questions I wanted to ask like the names of stations on offer, price and where to buy have been asked over an hour ago, but nobody is offering answers.”

When a call was put through 0703887277, the number listed as FreeTV’s on its Facebook page, the call was a female, who said she is a staff of the National Broadcasting Commission (NBC) in Abuja. She said the decoder costs between N12,000 and N13,000, with subscribers expected to pay a yearly digital access fee of N1,500.

Those lucky with the signal complained of the limited number of channels on the platform, saying some of the channels they once watched have since disappeared, with no explanation offered.

Egwim Mamba Chris, who said he rescanned his decoder many times, wrote: “Children need a particular station dedicated to cartoons, so they too can enjoy FreeTV. Also, what happened to stations like Core TV, One Music etc…They have stopped showing for long.”

The experiences are not exclusive to Lagos, where the service has just been launched, but have been endured by residents of states where FreeTV was launched between 2016 and 2017.

In a post made two years ago, one Oluwatoyin Afolashade, who did not give her city of residence, complained that her decoder was inactive for six months.

“Our FreeTV stopped working six months ago. When I click on factory reset, it detects channels but still says no signal though the green light is on,” she wrote.

Also, Lorenzo Nathan, who is based in Kubwa in the Federal Capital Territory, said he got a FreeTV decoder a few years ago, but has not enjoyed it.

New Telegraph

 

 

 

 

 

 

 

 


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NITDA, NBC Explore Strategic Collaboration on Digital Transformation, Media Regulation

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The Director General of the National Information Technology Development Agency (NITDA), Kashifu Inuwa CCIE, has reaffirmed the agency’s commitment to deepening inter-agency collaboration as he received the Director General of the National Broadcasting Commission (NBC), Mr Charles Ebuebu, on a courtesy visit aimed at exploring strategic partnerships in digital transformation and regulatory frameworks across Nigeria’s media and technology sectors.

Speaking during the meeting, Inuwa stated that digital transformation and regulation are inseparable in Nigeria’s rapidly evolving digital ecosystem. He also emphasised that digital transformation is not a one-off project but a continuous journey that requires constant improvement, periodic target-setting, and organisational adaptability to emerging realities.

According to the NITDA boss, the agency deliberately embarked on a transformational journey to reposition itself from a traditional civil service structure to a high-velocity, smart public sector organisation. He noted that when the agency began its transformation drive, a significant percentage of its workforce came from the mainstream civil service, bringing with it entrenched bureaucratic mindsets and rigid operational practices. This, he said, necessitated a conscious decision to change the narrative.

“More than 70 or 80% of our staff came from the mainstream public service, and we know the mindset of public servants, so we started changing that narrative by focusing on people, resetting mindsets, building capacity, and fostering a culture that supports innovation and accountability,” he noted.

Inuwa explained that NITDA’s approach to digital transformation was anchored on three core pillars: people, processes, and technology. He stressed that no matter how advanced technology may be, it cannot deliver value without the right people and efficient processes in place.

He further disclosed that the agency undertook a comprehensive cultural reorientation programme, supported by cultural audits and initiatives aimed at creating psychological safety within the organisation.

“This was critical to enabling staff at all levels to freely contribute ideas, challenge existing processes constructively, and engage in horizontal and vertical collaboration without fear of reprisal,” he stated.

He noted that culture remains the foundation upon which any successful strategy must stand, adding that “no matter how good a strategy is, without the right culture, execution will fail.”

Providing further insight into the transformation journey, he explained that NITDA adopted an integrated framework encompassing people, process, culture, content, and technology. Through this framework, the agency identified and addressed deeply rooted bureaucratic tendencies such as command-and-control structures, risk aversion, and excessive dependence on directives from senior leadership.

According to the DG, “these reforms paved the way for trust-based delegation, inter-departmental collaboration, and process optimisation”.

He further revealed that NITDA documented over 396 internal processes and subsequently streamlined them to eliminate inefficiencies and repetitive executive approvals. He cited examples where routine operational tasks that previously required multiple approvals at the Director General’s level were redesigned to empower departments as gatekeepers, allowing leadership to focus on strategic priorities.

This process optimisation, he said, also created the foundation for automation and the integration of digital tools.

On capacity building, the DG disclosed that all NITDA staff underwent mandatory artificial intelligence (AI) training, reinforcing the agency’s position that AI is a tool for enhancing productivity rather than replacing human capital.

He noted that staff across departments are now leveraging AI to improve workflows, generate ideas, and transition from manual administrative roles to AI-enabled system administration.

Inuwa added that technology deployment at NITDA is deliberately driven by business value rather than trend adoption, stressing that technology must support clearly defined processes and organisational objectives.

He announced that the agency has developed a comprehensive digital transformation playbook, capturing lessons learned from its journey, which it is willing to share with NBC and other government institutions.

To advance collaboration with NBC, Inuwa proposed concrete areas of partnership, including sharing the agency’s digital transformation playbook, delivering tailored training and capacity-building programmes, enrolling NBC staff in digital literacy initiatives developed with global technology partners such as Cisco, and providing technical support for modernising regulatory frameworks to align with the evolving digital and media ecosystem.

Earlier in this remark, Mr Ebuebu called for deeper collaboration between the NBC and NITDA, describing the partnership as long overdue in the face of rapid media and technology convergence.

He noted that although he has had several insightful interactions with the DG NITDA in the past, it was important to institutionalise cooperation between both agencies to address emerging developments in media, technology, data governance, and Nigeria’s digital future.

While calling for closer ties between the two agencies, he emphasised that a strategic partnership between NBC and NITDA is critical to effectively regulate the evolving media ecosystem, harness technology for content creation and distribution, promote the growth of local media, facilitate knowledge transfer, and protect Nigeria’s cultural and national interests.


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DG NCC Tasks University Dons on Research Commercialization, IP Management to Build Global Competitive Ecosystems

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Dr. John Asein, director-general, Nigerian Copyright Commission (NCC), has charged universities to leverage Intellectual Property (IP), innovation management and research commercialisation to build vibrant, sustainable and globally competitive ecosystems.

The DG stated this while delivering a paper on: ‘’Research Commercialisation, IP Policy and Innovation Management’’ at the Committee of Vice-Chancellors of Nigerian Universities (CVCNU) organised Business Clinic themed: Unlocking University-Driven Business Ecosystems: Innovation, Partnerships and Sustainable Enterprise Models in Abuja.

The programme was targeted at engaging Vice-Chancellors, principal officers and other key officers in Nigerian Universities in a practical dialogue on how to transit their institutions into thriving business ecosystems through innovation, enterprise development and strategic partnerships.

In his presentation, Dr. Asein, disclosed that Universities are now recognised as engines of national development and innovation hubs that must connect scholarship to business.

He noted that with over 300 Universities in Nigeria, there is need for structured pathways to turn ideas into commercial outcomes while attention should be focused on IP assets in our universities in order to harness them in a safe, sustainable and satisfactory manner.

The DG NCC speaking further on leveraging resources from the creativity locked up within the university system, harped on the need to harness the soft power of our youth as Nigeria’s most valuable natural resources are its people.

Drawing demography from Nigeria youthful population, he observed that over 70 percent of Nigerians who are under the age of 30 are mostly in the university system studying. These youths, he noted, shape cultures, technology and innovation through creativity and digital skills.

He tasked universities to become innovation factories where young people can explore ideas, protect their IP and grow startups by integrating innovation culture, entrepreneurship training and IP awareness into its learning environment.

He equally urged Universities to look beyond the sciences to commercialize traditional knowledge-based innovations and harness the potentials in the creative arts disciplines like music, visual arts, theatre arts and others for commercial outcomes.

Dr. Asein, recommended that universities as centres of learning, should take the lead in using the IP system for promoting education and learning, wealth creation, revenue generation and institutional development.

Underscoring the need for all universities to have an IP Policy, he noted that the Model developed by the Nigerian Copyright Commission in partnership with the CVCNU is a good starting point.

The Secretary-General, CVCNU, Prof. Andrew Haruna, presented the welcome address at the event while the Director, Technology Innovation and Commercialisation, NOTAP, Mrs. Adah H.N. Mokolo-Oladunke represented the Director-General, NOTAP at the event.

The 2025 CVCNU Business Clinic witnessed attendance from representatives of Public and Private Universities across the 36 States in Nigeria.

 


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US invests $115m in counter-drone tech for World Cup security

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US invests $115m in counter-drone tech for World Cup security

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The US Department of Homeland Security (DHS) will invest $115 million in counter-drone technology to safeguard the 2026 FIFA World Cup and events marking America’s 250th independence anniversary, creating a dedicated office for rapid drone system deployment.

Homeland Security Secretary Kristi Noem described drones as “the new frontier of American air superiority,” stressing the need to counter threats from drug cartels using unmanned aircraft for smuggling and surveillance, alongside incidents like a 2025 NFL stadium drone flight and 2024 New Jersey sightings.

The funding supports 11 World Cup host cities expecting over one million visitors, building on FEMA’s $250 million grants to those states and addressing risks heightened by cartels’ advancing tech, including a reported FBI tracking plot in Mexico.

DHS has conducted over 1,500 counter-drone missions since 2018, with the new Program Executive Office accelerating acquisitions amid President Trump’s border security push.


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