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Bank Customers Lose N42.7Bn to Fraudsters in 3 Months- Report

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Bank customers lost a whopping N42.755 billion to fraudulent activities perpetrated through social engineering in just three months.

Bank Customers Lose N42.7Bn to Fraudsters in 3 Months- Report

Social engineering is when fraudsters trick individuals to reveal personal data that could be used to access their bank accounts.

In the heat of the COVID-19 pandemic and the months following, many Nigerians were and are still being defrauded mainly thorough social engineering.

With increasing penetration of fraudsters into the banks’ database, experts have warned Nigerians to avoid releasing sensitive information to strangers.

This is as some customers believe that staff of banks also collude with these fraudsters to release sensitive information with which they use in perpetrating their heinous crimes.

Leadership newspaper citing data from the Nigeria Inter Bank Settlement System (NIBSS) showed that social engineering is still a preferred and successful technique employed by fraudsters, as a total of 11,589 cases were reportedly carried out using various social engineering techniques, resulting in N42.755 billion fraud loss value for Q3,2020. This represented 68 per cent of the entire fraud volume and value for the third quarter of 2020.

Although, Leadership investigation revealed a rapid increase in the spate of calls from fraudsters claiming to be bank staff with the motive to get sensitive information that could give them access to victims’ accounts, there are strong indications that some bank workers partake in this racket by selling sensitive information of customers to these fraudsters for a fee.

Experts however believe that while few of the fraudsters have insider links in the banks, a majority of them rely mainly on information gotten from people’s mobile phones, especially, stolen ones, or from websites in which bank customers may have done one transaction or the other, hence, revealing certain sensitive information that could be useful for fraudsters to pounce.

Leadership learnt that the fraudsters trick Nigerians by pretending to be staff of a bank, and ask for some details that will give them access to customers’ bank account; once they succeed in getting the information, they withdraw almost all the funds in there.

So, when fraudsters call bank customers and read their bank verification number (BVN), their full names and date of birth, many believe that they are being called from their banks and give out other sensitive information such as the two-factor authentication code that allows a successful diversion of the customer’s fund.

Many Nigerians have been defrauded this way and there has not been anyone who takes responsibility for the funds that have been stolen in this regard.

While banks, in this circumstance, always insist that the customer would have compromised his or her bank details for the fraud to have been successfully carried out, customers accuse the banks of leaking out information or collaborating with the fraudsters.

One opportunity that fraudsters leveraged on last year was through the several government social intervention funds aimed at relieving the impact of the Covid-19 pandemic on Nigerians, to rob them of their funds.

They had sent messages via WhatsApp and text telling people to fill a form to be a recipient of some of the funds being disbursed.

Similarly, the federal government N-Power website was cloned as individuals filled out sensitive information on phoney websites. An individual lost more than N1 million to fraudsters within hours of filling out his details such as BVN, full name, date of birth and home address, alongside other details on the cloned website.

According to data from NIBSS, attempted fraud value rose by 44 per cent in the third quarter of 2020 compared to Q3 2019, while actual loss value for Q3 2020 rose by 500 percent compared to Q3 2019.

In Q3, 2019, there was 10,692 attempted fraud cases with a value of N1.09 billion while actual loss was N552 million. The figure, however, rose to 16,988 attempted fraud cases with a value of N3.5 billion of which actual loss to fraudsters was N3.35 billion.

While noting that there have been a few cases of bad eggs within the system who collaborate with the fraudsters, Osita Nwanisobi, director of corporate communications of the Central Bank of Nigeria (CBN), pointed out that most bank customers in one way or the other compromise their data.

According to him, most individuals store their bank details such as account number and bank name as well as BVN on their phone which can be easily accessible by anyone who has access to the phone.

“Most of the time we give them the information. I have been hearing the stories and the reality is that we give the information. When some of these criminals are caught and they begin to tell how they do these things, we know that we give them the information.

“They tell you that all they need is your phone or your simcard and once they are able to get your sim card, it is possible to get some of these things. I am not discountenancing that even in the system, we still have some bad eggs, and it is very possible that some of them might connive, but the reality is that often times we give the information,” Osita stated.

 


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E-Financial

CBN Expresses Concern Over Foreign Investments in Nigeria Fintechs

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The Central Bank of Nigeria in its 2025 Fintech Policy Insight Report, has raised concern over Nigeria’s fintech sector heavily dependent on foreign investment, exposing it to swings in global markets.

The report said the sector has shown resilience despite global economic pressures, but warned that reliance on external capital leaves it vulnerable to market fluctuations.

It would be recalled that startups in the country raised $520m in equity funding in 2024, down from about $747m in 2019, when Nigeria captured roughly 37 per cent of all African startup investment.

This performance, amid significant global macroeconomic gyrations, underscores Nigeria’s position as a key hub for financial innovation. The sharp rise in interest rates in advanced economies during 2022 contributed to a slowdown in venture capital funding.

“These dynamics highlight the importance of developing domestic funding avenues, such as leveraging Nigeria’s capital markets, to reduce currency risk and sustain fintech growth,” the apex bank stated.

Olayemi Cardoso, CBN Governor, said Nigeria is undergoing a rapid and significant financial evolution. Over the past decade, the nation’s fintech landscape has grown from a handful of startups into one of Africa’s most vibrant innovation ecosystems.

“Even amid global economic headwinds, Nigerian fintech firms continued to attract investment and drive change. Today, with improved stability of our currency and domestic economy, it is clearer than ever that financial innovation can advance inclusion at scale,” the executive commented on the report.

In addition to funding, the central bank underscored Nigeria’s continued leadership in digital financial infrastructure. More than 25 per cent of all electronic transactions in Africa’s most populous nation are processed via real-time payment channels, with close to 11 billion transactions processed in 2024, up from five billion in 2022. The report described Nigeria’s instant payments platform, NIBSS NIP, as among the most mature and widely adopted globally.

The report also mentioned the need to strengthen system integrity and reputation, pointing to compliance reforms, anti-money laundering supervision, and consumer protection measures as key priorities for sustaining investor confidence.

By focusing on domestic funding, regulatory modernisation, and innovation infrastructure, the CBN aims to position Nigeria not only as a fintech front-runner but also as a rule-setter whose regulatory lessons are relevant to peer emerging and high-growth economies globally, the central bank said.

Stakeholders surveyed by the CBN also cited compliance costs as a significant challenge to innovation. According to the report, 87.5 per cent of respondents said that the cost of meeting regulatory and risk requirements significantly impacts their capacity to innovate, while delays in product approvals and regulatory timelines also remain major bottlenecks.

The report noted that 62.5 per cent of fintech firms plan to expand regionally, and there is strong support for regulatory pass-porting frameworks to enable compliant expansion into other African markets. However, the CBN warns that such cross-border growth requires a stable funding base and coordinated regulation.

 


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E-Financial

UBA’s Easy and Instant Account Opening Thrills Returnee

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After a few years abroad, I returned to Nigeria and faced a dilemma. Let me tell you all about it.

UBA's Easy and Instant Account Opening Thrills Returnee

UBA

A few days ago, I was dragging my luggage through Murtala Muhammed International Airport. Everything felt bright and beautiful. Not necessarily in aesthetics, but in the vibrant colours, sounds, and energy all around. After three intensive years in the UK, I was finally back home. Ready for the hustle and bustle of Lagos life, and yes, the comfort of my parents’ home.

The plan was simple. Settle down and get my life on track. I’d sorted the job, and I had my person. But then came my dilemma. Money!. This doesn’t mean I was short of it or had too much of it. The real issue is where to actually keep and manage it in this country with daily dramatic happenings. With just two weeks left before I resumed at my new workplace, I had no time for long queues, endless paperwork, or the classic “Nigeria bank stress.” So, I needed an account, and I needed it fast.

So I turned to my best friend, Google, and typed, “Instant account opening in Nigeria.”

In less than a second, I was redirected to the United Bank for Africa instant account opening portal. A few taps later, and I had a fully functional account. Just like that. I could receive my funds, transfer my funds, and start building my financial life here again.

In less than a second, I was redirected to the United Bank for Africa instant account opening portal. A few taps later, and I had a fully functional account. Just like that. I could receive my funds, transfer my funds, and start building my financial life here again. Talk about ease, and this beautiful experience truly exemplified that definition

I was genuinely amazed. It felt too easy, almost suspiciously easy. But it was real, I mean, really soft like they were just thinking all about me while developing this new feature.

If you’re like me and pressed for time, avoiding unnecessary stress, or just ready to sort your finances without the hassle, consider this your sign.

UBA’s instant account opening is a game-changer. No queues to cut into your precious time. Just you and your phone, minutes away from being banked.

Get started here: https://aop.ubagroup.com

Trust me, if I could do it between unpacking and settling in, you can do it too. Your future self will thank you.


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E-Financial

BOI Secures CBN Nod for Sharia Banking, Unlocks Ethical Funding Boom

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Bank of Industry (BOI) has received Central Bank of Nigeria (CBN) approval to launch a Non-Interest Banking (NIB) Window, expanding ethical financing for underserved businesses nationwide.

BOI Secures CBN Nod for Sharia Banking, Unlocks Ethical Funding Boom

BOI

The move positions BOI to mobilise Sharia-compliant funds, finance assets and raw materials without interest, and target MSMEs plus high-impact sectors previously sidelined by conventional loans.

Divisional Head of Public Relations, Theodora Amechi, said the window aligns BOI with social goals, boosting real economy support and sustainable industrial growth.

MD/CEO Dr. Olasupo Olusi hailed it as a “pivotal moment,” enabling the bank to serve faith-sensitive enterprises shunning riba-based loans.

Analysts see it as CBN’s vote of confidence in BOI’s governance, set to spur innovation and inclusive financing for Nigeria’s ethical business segments.

Established in 1959 as Nigeria’s top Development Finance Institution, BOI now strengthens its drive for broad-based economic transformation.


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