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Bank Customers Lose N42.7Bn to Fraudsters in 3 Months- Report

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Bank customers lost a whopping N42.755 billion to fraudulent activities perpetrated through social engineering in just three months.

Bank Customers Lose N42.7Bn to Fraudsters in 3 Months- Report

Social engineering is when fraudsters trick individuals to reveal personal data that could be used to access their bank accounts.

In the heat of the COVID-19 pandemic and the months following, many Nigerians were and are still being defrauded mainly thorough social engineering.

With increasing penetration of fraudsters into the banks’ database, experts have warned Nigerians to avoid releasing sensitive information to strangers.

This is as some customers believe that staff of banks also collude with these fraudsters to release sensitive information with which they use in perpetrating their heinous crimes.

Leadership newspaper citing data from the Nigeria Inter Bank Settlement System (NIBSS) showed that social engineering is still a preferred and successful technique employed by fraudsters, as a total of 11,589 cases were reportedly carried out using various social engineering techniques, resulting in N42.755 billion fraud loss value for Q3,2020. This represented 68 per cent of the entire fraud volume and value for the third quarter of 2020.

Although, Leadership investigation revealed a rapid increase in the spate of calls from fraudsters claiming to be bank staff with the motive to get sensitive information that could give them access to victims’ accounts, there are strong indications that some bank workers partake in this racket by selling sensitive information of customers to these fraudsters for a fee.

Experts however believe that while few of the fraudsters have insider links in the banks, a majority of them rely mainly on information gotten from people’s mobile phones, especially, stolen ones, or from websites in which bank customers may have done one transaction or the other, hence, revealing certain sensitive information that could be useful for fraudsters to pounce.

Leadership learnt that the fraudsters trick Nigerians by pretending to be staff of a bank, and ask for some details that will give them access to customers’ bank account; once they succeed in getting the information, they withdraw almost all the funds in there.

So, when fraudsters call bank customers and read their bank verification number (BVN), their full names and date of birth, many believe that they are being called from their banks and give out other sensitive information such as the two-factor authentication code that allows a successful diversion of the customer’s fund.

Many Nigerians have been defrauded this way and there has not been anyone who takes responsibility for the funds that have been stolen in this regard.

While banks, in this circumstance, always insist that the customer would have compromised his or her bank details for the fraud to have been successfully carried out, customers accuse the banks of leaking out information or collaborating with the fraudsters.

One opportunity that fraudsters leveraged on last year was through the several government social intervention funds aimed at relieving the impact of the Covid-19 pandemic on Nigerians, to rob them of their funds.

They had sent messages via WhatsApp and text telling people to fill a form to be a recipient of some of the funds being disbursed.

Similarly, the federal government N-Power website was cloned as individuals filled out sensitive information on phoney websites. An individual lost more than N1 million to fraudsters within hours of filling out his details such as BVN, full name, date of birth and home address, alongside other details on the cloned website.

According to data from NIBSS, attempted fraud value rose by 44 per cent in the third quarter of 2020 compared to Q3 2019, while actual loss value for Q3 2020 rose by 500 percent compared to Q3 2019.

In Q3, 2019, there was 10,692 attempted fraud cases with a value of N1.09 billion while actual loss was N552 million. The figure, however, rose to 16,988 attempted fraud cases with a value of N3.5 billion of which actual loss to fraudsters was N3.35 billion.

While noting that there have been a few cases of bad eggs within the system who collaborate with the fraudsters, Osita Nwanisobi, director of corporate communications of the Central Bank of Nigeria (CBN), pointed out that most bank customers in one way or the other compromise their data.

According to him, most individuals store their bank details such as account number and bank name as well as BVN on their phone which can be easily accessible by anyone who has access to the phone.

“Most of the time we give them the information. I have been hearing the stories and the reality is that we give the information. When some of these criminals are caught and they begin to tell how they do these things, we know that we give them the information.

“They tell you that all they need is your phone or your simcard and once they are able to get your sim card, it is possible to get some of these things. I am not discountenancing that even in the system, we still have some bad eggs, and it is very possible that some of them might connive, but the reality is that often times we give the information,” Osita stated.

 


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FIRS says MOU with DGFIP Won’t Compromise Nigeria Tax Data Sovereignty

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The Federal Inland Revenue Service (FIRS) has clarified that the Memorandum of Understanding (MoU) recently signed with France’s Direction Générale des Finances Publiques (DGFiP) is a strictly technical assistance and capacity-building framework.

The clarification comes after talks of concerns that the MOU  is a means for foreign interests to gain control over Nigeria’s sovereign tax data.

On Thursday, the Federal Inland Revenue Service (FIRS) signed an MoU with France’s Direction Générale des Finances Publiques (DGFiP).

“At no point does it grant France access to Nigerian tax data, digital infrastructure, or operational control of our systems. All Nigerian laws regarding data protection, sovereignty, and cybersecurity remain fully in force, and the MoU includes robust confidentiality and data protection provisions,” Umar Ahmed, director, Intergovernmental Affairs, Federal Inland Revenue Service, said in a recent release.

The DGFiP is one of the world’s most sophisticated tax administrations, with over 100 years of institutional experience, a workforce exceeding 90,000 professionals, and globally recognised expertise in digital tax systems, institutional governance, taxpayer services, and public finance management.

Ahmed said that the partnership is advisory, non-intrusive, and mutually beneficial, designed to strengthen FIRS’ institutional capacity as it transitions into the Nigerian Revenue Service (NRS).

“The collaboration provides Nigeria with a unique opportunity to learn from international best practices in workforce management, digital transformation, tax policy development, and regional cooperation, while ensuring that Nigeria retains full control over its tax administration and data,” he said.

Ahmed said that local technology providers are not being sidelined; FIRS continues to engage and collaborate with Nigerian innovators, including NIBSS, Interswitch, PayStack, and Flutterwave.

“The MoU is not intended to deliver technical services, but rather to provide capacity-building, advisory support, and knowledge sharing based on DGFiP’s extensive institutional experience. The collaboration focuses on institutional strengthening, workforce development, digital transformation guidance, taxpayer education, policy modernisation, and regional integration—all fully aligned with Nigeria’s sovereignty and national interests,” he said.

The director said that the service is far from compromising national control. This agreement represents a strategic initiative to modernise Nigeria’s tax administration, enhance institutional capacity, and strengthen the country’s long-term economic resilience.

“Nigeria remains fully in command of its tax systems, data, and policy direction. FIRS remains steadfast in its commitment to transparency, professionalism, and collaboration in the pursuit of national development,” Ahmed said.


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Reps Passes Bill for Single Six-Year Tenure for CBN Governor, Deputies

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House of Representatives yesterday passed second reading a bill seeking to introduce a single, non-renewable six-year tenure for the Governor and Deputy Governors of the Central Bank of Nigeria (CBN), challenging the current CBN Act 2007 that allows an initial five-year term with reappointment option.

Reps Passes Bill for Single Six-Year Tenure for CBN Governor, Deputies

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The legislation, jointly sponsored by Jesse Okey Joe Onuakalusi (Oshodi/Isolo Federal Constituency) and Majority Leader Julius Ihonvbere, proposes sweeping reforms to modernise the apex bank’s governance, unify the exchange rate system, ban foreign currencies for domestic transactions except via authorised channels, and align operations with international best practices.

Key provisions include separating the roles of CBN Governor and Board Chairman to curb power concentration, capping Ways and Means advances at 10 per cent of the previous year’s actual revenue to check inflationary financing, mandating 90 days’ notice with impact assessment and National Assembly briefing for currency redesign, and enhancing the Monetary Policy Committee with independent external experts plus macro-prudential tools and stress testing.

Onuakalusi, opening the debate, described the changes as “structural and forward-looking reforms” to protect the economy, restore monetary policy confidence, and bar the CBN Governor and deputies from partisan politics, stressing that the current Act no longer suits today’s realities amid past controversies like Godwin Emefiele’s tenure and the disruptive naira redesign.

He said: “The Central Bank of Nigeria is too critical an institution to operate under a framework that no longer reflects Nigeria’s economic realities or international best practices.

“This bill is not targeted at any individual or administration. It is a structural reform for economic stability, transparency, accountability, and sustainable governance.”

Deputy Speaker Benjamin Kalu put the bill to a voice vote, with lawmakers unanimously endorsing its passage at second reading. A similar Senate bill for a single six-year tenure had passed second reading in February 2024.


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Sterling Bank, Pan-Atlantic University Partner to Certify Non-Oil Export Academy Graduates

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L-R: Kola Oluyemi, Group Head, Sterling Academy; Dr. Nneka Okekearu, Director, Enterprise Development Centre (EDC), Pan Atlantic University (PAU); Abubakar Suleiman, MD/CEO, Sterling Bank; Dr. Nnenna Ugwu, Head, Alumni Engagement and Support Services, EDC at PAU; and Akporee Idenedo, Divisional Head, Commercial Banking, Sterling Bank at the recent MoU signing to certify graduates of Sterling Bank’s Non-Oil Export Academy.
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Sterling Bank Limited has signed a Memorandum of Understanding (MoU) with Enterprise Development Centre (EDC) of Pan-Atlantic University (PAU) to certify graduates of its Non-Oil Export Academy.

Sterling Bank, Pan-Atlantic University Partner to Certify Non-Oil Export Academy Graduates

L-R: Kola Oluyemi, Group Head, Sterling Academy; Dr. Nneka Okekearu, Director, Enterprise Development Centre (EDC), Pan Atlantic University (PAU); Abubakar Suleiman, MD/CEO, Sterling Bank; Dr. Nnenna Ugwu, Head, Alumni Engagement and Support Services, EDC at PAU; and Akporee Idenedo, Divisional Head, Commercial Banking, Sterling Bank at the recent MoU signing to certify graduates of Sterling Bank’s Non-Oil Export Academy.

This strategic partnership underscores the Bank’s commitment to diversifying Nigeria’s economy by supporting non-oil export growth.

This landmark agreement follows the recent launch of the Sterling Bank Non-Oil Export Academy, designed to position Nigerian exporters for global competitiveness.

The launch was preceded by a series of nationwide training programs in Lagos, Ondo, and Kano states, culminating in a grand finale themed “Excel in Non-Oil Export.”

The initiative aims to equip exporters with practical tools to thrive in international markets, thereby reducing Nigeria’s reliance on oil revenues.

Speaking at the signing ceremony in Lagos, Sterling Bank’s Managing Director and CEO, Mr. Abubakar Suleiman, affirmed that the Bank is intentional about creating an ecosystem where non-oil exporters are well-informed and equipped to advance national interests.

“We are not just training people to understand how to export; we want to train them to be competitive exporters of non-oil products,” Suleiman said.

“Our goal is to build a community of knowledgeable, certified, and confident exporters who can collaborate to solve challenges beyond their immediate capacity. Our North Star is to reach a point where hundreds of people have completed this programme and are ready to compete on a global scale.”

Dr. Nneka Okekearu, Director of the Enterprise Development Centre (EDC), expressed enthusiasm for the collaboration. “Having spent the last twenty-three years deepening the competencies of entrepreneurs, we thoroughly understand what is needed and are excited to be part of this initiative,” she noted.

Dr. Okekearu emphasized that the export market has been neglected for too long. “With the right structure, standards, and mindset in place, entrepreneurs passing through this programme will help create not only a better Nigeria but more sustainable communities,” she added, noting that she looks forward to the case studies that will emerge from the programme’s participants.

Beyond sectoral outcomes, the initiative reinforces Sterling Bank’s commitment to support the development of human capital that positively shapes and impacts the wider economy. The Academy will run four cohorts within the year, commencing in 2026.

With this partnership, Sterling Bank and the Enterprise Development Centre are laying the foundation for a new generation of globally competitive Nigerian exporters, professionals equipped not only with knowledge, but with the certification, confidence, and networks needed to scale.

As both institutions align their expertise to strengthen non-oil export capacity, this collaboration signals a bold step toward a more resilient, inclusive, and diversified economy.

The Non-Oil Export Academy therefore serves as a catalyst for national transformation, empowering businesses and communities to unlock Nigeria’s full potential on the world stage.


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