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BES12 Version12.2 Arrives with Enhanced Multi-OS Support‎

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When BlackBerry launched BES12, it introduced a complete, simplified and secure mobility management platform yet.

Since then, the teams have been hard at work developing enhancements such as government and security advancements for BlackBerry 10 devices and an improved administrator experience, and today we’re happy to announce additional BES12 on-premise updates for our EMM customers.

Introducing BES12 version 12.2

Through a single command and control center, BES12 supports any type of deployment model – BYOD, Corporate Owned Personally Enabled (COPE) and Corporate Owned Business Only (COBO) – and all major mobile platforms, including iOS, Android, Windows Phone and BlackBerry.

BES12 also integrates with Samsung KNOX and Android for Work, creating true end-to-end security for Android smartphones and tablets.

In the latest version of BES12, version 12.2, we are further expanding our multi-OS capabilities. Key updates include:

Samsung KNOX Workspace: Samsung KNOX provides comprehensive hardware to software security that is built into Samsung devices like the Galaxy S6 and S6 edge, making them the most secure Android devices.

Customers can now use BES12 to manage devices with Samsung KNOX Workspace, meaning that they can deploy Samsung Galaxy devices in a work and personal mode as well as Workspace-only mode.

This gives organizations even more choice in not only the devices that their employees use, but in the way that they use them – all with the high level of security and privacy they expect from BlackBerry and Samsung.

Android for Work: BES12 supports Android for Work, which enhances security, simplifies management and provides an open platform for innovation on Android devices.

BES12 seamlessly integrates with the Android OS to enable platform-level containerization, creating dedicated profiles for corporate and personal information.

This eliminates the need for app wrapping and provides users with access to any Android application available on Google Play that is permitted by an organization’s IT policies.

BlackBerry Secure Connect Plus: Samsung KNOX Workspace, Android for Work and BlackBerry 10 are now integrated with BlackBerry Secure Connect Plus.

This solution provides secure, behind-the-firewall access to enterprise content without the need for VPN infrastructure, helping enterprises to cut costs and improve the user experience for employees.

Customers can also use the enhanced secure connectivity option to enable secure, behind-the-firewall access for mobile voice and video applications

Apple Device Enrollment Program (DEP): BES12 now supports Apple DEP, which simplifies the enrollment of corporate-issued iOS devices. IT administrators can more quickly, easily and securely manage large deployments of iPhones and iPads by enabling supervised controls over-the-air.

“Enterprises need comprehensive EMM to streamline management of disparate mobile devices, applications and content being deployed across their organizations to meet the diverse needs of users,” Bob Egan, CEO, Sepharim Research Group. “By enhancing its multi-OS capabilities and services with BES12, BlackBerry is creating better user experiences as well as more value for customers that are looking for flexibility in their mobile environments.”

BlackBerry customers rely on BES12 for multi-OS EMM, ease of implementation and the security features it offers them.

Speaking on their experience with BES12, John Mulder, group information technology manager, BMD Group, said, “BMD Group migrated from BES10 to BES12 knowing that we had the flexibility and scalability to add and manage any smartphone or tablet we wanted to – all managed through a single console.  Today, our teams use a mixture of BlackBerry 10, iOS and Android devices.  Our workforce is happy and more productive with the flexibility of device choice, and management is happy that our security and cost requirements are met, so we can just get on with the job of delivering the best possible service to our clients.”

“BES12 meets my team’s requirements on security, management and ease of use. The migration to BES12 was incredibly painless, and the user interface is far more user-friendly,” said Calvin Fujita, Team Lead, Implementations and Maintenance Services, Descartes

“We chose BlackBerry and BES12 because of the end-to-end security benefits and high level of management and control it affords us. We need to ensure that the GPS is always on, for example, and need the ability to block certain apps from being installed on the device. We can manage all of this through IT policies on BES12,” added Kelly Baechler, Manager of Organization Change, CarePartners.

With the Thursday’s announcement, BlackBerry has shown how it is continuing to expand its multi-OS capabilities while staying committed to the principles of security and simplicity.

In environments with multiple platforms, devices, apps and content, enterprises want a trusted, secure solution that will help them reduce complexity.

BlackBerry delivers this and so much more to our customers with our portfolio of services and world-class support.

 

 


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NCC Holds First Virtual Bi-Annual Meeting with Telcos

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Nigerian Communications Commission (NCC) and senior executives of telecommunication companies on complaints management recently held the regular bi-annual meeting, in compliance with COVID-19 management protocols instituted by the Federal Government.

NCC Holds First Virtual Bi-Annual Meeting with Telcos

Prof Umar Danbatta, EVC, NCC

At the meeting, which focused on consumer relations and complaint management processes, the NCC and the telecom service providers agreed that the compensation policy should be revisited and complied with at all times.

This is to ensure full compliance with the new Complaint Categories and Service Level Agreement (CC/SLA) consented to by the NCC and the service providers in the telecommunication ecosystem.

Additionally, it was decided that the Commission and telecom service providers will hold follow-up discussions on “Fair Usage Policy” on unlimited data bundles/data rollover, in order to provide a clearer explanation and better understanding of the processes and procedures of the policy for the benefit of the consumers.

The Commission hereby wishes to restate that its direction of June 2018 to service providers to commence implementation of data rollover from 26 June 2018, remains in force.

In other words, a subscriber’s unused data must be rolled over to his/her subsequent data subscription.

Therefore, the Commission urges service providers to continue to inform and educate subscribers on the procedures and processes for data rollover.

Service providers also agreed to ensure that senior-level customer relations officers support their respective complaints management teams, to resolve complaints that were not resolved to the satisfaction of the consumers when such complaints were first reported.

The service providers also promised to ensure that complaints are resolved in both the letter and spirit of the recently-reviewed Service Level Agreement (SLA).

With respect to services subscribed to through third parties (such as banks), which are not rendered, the meeting resolved that telecom service providers should explore initiating service level agreement with banks to ensure uniformity and speed in the resolution of complaints relating to billing.

All parties to the meeting equally agreed that telecom service providers will carry out pervasive consumer education and enlightenment campaigns about their products and services to ensure their subscribers have the information they require to make informed decisions and get value for money spent.

The commission wishes to state that it was very pleased with the impressive attendance, participation, and the quality of decisions taken at the bi-annual meeting.

The NCC is, therefore, determined to continue to work closely with the service providers and other stakeholders in the Nigerian telecom sector in order to improve on the quality of service, and by implication, the quality of consumer experience.

The bi-annual meeting, which has held regularly since 2018, focuses on ensuring improvement in Quality of Service (QoS) and Quality of Experience (QoE) in the telecom industry.

It has served as a veritable platform for the Commission and service providers to discuss and agree on measures that will enhance prompt and effective consumer complaint resolution in telecom service provision in Nigeria.

 


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Ericsson Launches Integrated Packet Core Firewall to Boost 5G Core Security

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Ericsson is advancing 5G core network security for communications service providers (CSPs) through the launch of the cloud native Ericsson Packet Core Firewall.

Core network security is a key factor in CSPs’ forward business planning as they pursue innovative new business opportunities powered by 5G and emerging technologies.

Ericsson’s new solution, part of the Ericsson 5G platform, is aimed at enabling CSPs to pursue those opportunities not only through the best packet core network security capabilities, but also in the most cost-effective way for their business.

Powered by A10 Networks’ advanced security technology, the Ericsson Packet Core Firewall solution is already seamlessly integrated with Ericsson Packet Core Gateway in  Ericsson’s dual-mode 5G Core offering. The solution also supports end-to-end network slicing and edge computing.

The cloud native offering is optimized to scale with user plane to the edge of the network to cater for secure core network 5G use cases. By protecting a communications service provider’s core network – including sensitive service provider data and customer data – the all-in-one solution secures 5G service availability.

The solution delivers more than 50 percent total cost of ownership reduction over dedicated user plane security solutions, while maintaining 5G latency. This is enabled through a single CNF (Cloud Native Network Function) solution with simplified maintenance and orchestration.

Folke Anger, Head of Packet Core Solutions, Ericsson, says: “Securing service availability in 5G requires a holistic view beyond dedicated security solutions.

“We are now launching the Ericsson Packet Core Firewall seamlessly integrated into our Packet Core Gateway. This will provide our customers with substantial total cost of ownership improvements while ensuring their 5G services to the edge.”

Patrick Donegan, Founder and Principal Analyst, HardenStance, says: “Telecom operators need to think differently about how they implement security with a 5G Core. Ericsson’s Packet Core Gateway together with Packet Core Firewall integrates user plane and security functions in a single Cloud native Network Function (CNF).

“This allows significant TCO savings and is well optimized for edge use cases. It also enables automated, closed-loop, threat mitigation independent of transport equipment vendor.”

Dhrupad Trivedi, CEO and Board Chair, A10 Networks, says: “Mobile operators are transitioning to more cloud native and distributed architectures to support 5G. This increases the critical need for security and network availability.

“A10 is excited to expand our partnership with Ericsson to enable current and emerging 5G use cases. The Ericsson Packet Core Firewall powered by A10 Networks is ready for cloud native deployments and addresses the evolving business needs for operators.”


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Anambra Indicates Interest to Host NITDA’s South-East Zonal Office

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The Anambra State Government has indicated interest to provide enabling environment for the National Information Technology Development Agency, (NITDA) to situate its South-East Zonal Office in the State.

The State, also among other requests, expressed willingness to host some of NITDA’s events, programmes and establishment of information Technology hub in the State.

The State made the requests during a working visit to NITDA by Mr Theo Manfa, managing director/chief executive officer, Anambra State Information and Communication Technology Agency, (ANSICTA).

Mr Manfa in his address,  expressed that the call for special requests by the state is necessitated by the fact that the state “has long been known as a home of innovation and entrepreneurship, through the various markets like Onitsha and Nnewi and the plethora of locally produced goods they spawned over time.”

He said that innovation and entrepreneurship are important elements to drive the digital economy which the nation is striving to create adding that the state has been watching with keen interest the activities of Federal Ministry of Communications and Digital Economy and NITDA which necessitated the intended partnership.

While itemizing the identified possible areas of collaboration, Mr Manfa said that the state would like to partner NITDA on the newly launched Nigeria Government Enterprise Architecture, (NGEA), training of youths in hardware and software skills, entrenchment of e-Government culture and learning interventions for secondary school students with the aid of Unity Board.

In his remark, Dr Vincent Olatunji, director, e-Government Development and Regulations, who represented Mallam Inuwa Kashifu Abdullahi, director general, National Information Technology Development Agency (NITDA) at the meeting said it is gratifying to know that the state is keenly following the activities of the Agency in its drive to achieving digital economy for the nation.

He commended the state for developing its ICT policy to serve as road map on how the state would execute its IT plans adding that ANSICTA should ensure it drives the policy for the state.

While assuring the state that all its requests are not beyond what the Agency could provide, he enjoined it to formally write to the Agency by itemizing and prioritizing the area of collaborations.

The highlight of the meeting was the presentation of Award of Appreciation for his outstanding achievements in driving the digital economy.


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