General News
CDJCR Asks NCC, CBN to Punish Operators over Failed Airtime, Data Refunds

Centre for Digital Justice and Consumer Rights (CDJCR) has urged the Nigerian Communications Commission (NCC) and the Central Bank of Nigeria (CBN) to enforce strict sanctions on operators that fail to meet standards under the new framework for resolving failed airtime recharges and data transactions.

In a statement issued on Monday, Kenechukwu Opara, executive director of the centre, commended both regulators for their joint initiative, describing it as a long-overdue consumer protection reform that would restore public trust in Nigeria’s digital payment system.
Opara said the framework, which aims to ensure accountability among all parties involved in electronic transactions, marks a major step towards protecting millions of telecom users who lose money to unresolved or delayed reversals.
“For far too long, consumers have borne the brunt of system failures that are neither their fault nor within their control,” the statement reads.
“This new collaboration between the NCC and the CBN represents a decisive move to end the culture of impunity and neglect that has defined digital transaction failures in the telecom sector.”
He praised the leadership of the NCC under Aminu Maida, executive vice-chairman, for prioritising consumer welfare and taking a proactive approach to addressing key issues affecting telecom subscribers.
According to him, the synergy between the NCC and the CBN demonstrates that effective collaboration between regulators can deliver practical solutions in Nigeria’s rapidly evolving digital economy.
“Consumers are not just users; they are the backbone of the telecom and financial systems,” Opara said.
“By ensuring that customers get full value for every recharge and data purchase, the NCC is not only protecting rights but also deepening trust in Nigeria’s cashless and digital inclusion policies.”
He called on both regulators to ensure that the new framework includes clear timelines, transparent processes, and enforceable sanctions against defaulting operators.
“We encourage both regulators to publish the service level expectations for all stakeholders — telecom operators, payment processors, and financial institutions — so that consumers know who to hold accountable when transactions fail,” he added.
Opara also commended the CBN for recognising the importance of consumer protection within its financial inclusion framework.
He noted that digital financial services have become essential to daily life, especially for low-income Nigerians who depend on mobile platforms for microtransactions.
He said the partnership between the two institutions should serve as a model for inter-agency cooperation across other sectors.
“This kind of collaboration shows that government institutions can truly work in the interest of citizens,” he said.
“What matters now is strict compliance and constant review of the framework to adapt to new technologies and emerging consumer challenges.”
Opara urged telecom operators and banks to align with the new regulatory standards fully, stressing that customer satisfaction must remain central to their business practices.
He reaffirmed CDJCR’s commitment to monitoring compliance and advocating for fair and transparent digital services for Nigerians.
General News
FG Launches the Happy Woman App Platform

Federal government has unveiled a new digital platform to connect millions of women to finance, skills training, and market opportunities, in what officials call the country’s largest technology-driven women’s inclusion initiative to date.

The Happy Woman App Platform, which was unveiled at the Presidential Villa in Abuja, would serve as a single interface for women to access funding facilities, business development support, governmental initiatives, and critical services.
The digital drive comes as Nigeria grapples with expanding gender gaps in financial access, with women much less likely than males to maintain bank accounts or obtain formal credit, limiting their capacity to grow informal enterprises they primarily run.
Yet women remain central to the economy, accounting for a large share of micro and small enterprises that contribute nearly half of the country’s GDP.
According to the Social Institutions and Gender Index, only about 35 percent of Nigerian women have a bank account at a financial institution, compared with 55 percent of men, underscoring the depth of persistent financial exclusion and the urgency of targeted interventions.
The launch coincided with the expansion of the Nigeria for Women Programme, which the administration now plans to scale nationwide to reach 25 million women.
President Bola Tinubu, represented by vice president Kashim Shettima, said the scale-up is central to Nigeria’s economic growth strategy.
“A nation that relegates its women is a nation bound for implosion,” he said, adding that women must be placed “at the centre of national planning and productivity.”
The expanded programme builds on a pilot phase in six states that reached over one million women, many organised into Women Affinity Groups to access grants, savings schemes and livelihood support.
The government says the new app will streamline beneficiary registration, payments and training, reducing leakages and improving delivery.
General News
Indigenous Firm Deploys 400,000 Smart Electricity Meters in 2025

MOJEC International Limited has revealed that it deployed over 400,000 smart meters nationwide in 2025, representing a significant year-on-year growth for the indigenous smart meter manufacturer.

This performance reflected a 33.3 percent increase over the 300,000 meters deployed in 2024, highlighting the scale and acceleration of MOJEC’s metering operations.
Chantelle Abdul, group managing director, attributed the sustained impact to deliberate investments in infrastructure, people, and technology.
“MOJEC operates two state-of-the-art meter production facilities with a combined installed capacity of up to five million meters annually. This scale enables us not just to meet current demand, but to support Nigeria’s long-term metering and energy efficiency goals,” she said.
She further noted that MOJEC’s expansive installer ecosystem, comprising over 5,000 trained professionals nationwide, remains a critical enabler of its delivery advantage, ensuring speed, quality, and compliance across diverse terrains and markets.
The company stated that the deployment surge reflected growing confidence by Distribution Companies (DisCos) and sector stakeholders in MOJEC’s technical capacity, delivery speed, and end-to-end metering solutions.
According to Monday Ubogu, MOJEC’s head of installation, the scale and consistency of delivery set the company apart.
“Within the first three quarters of the year, MOJEC completed about 300,000 installations, accounting for roughly 40 percent of total installations nationwide during that period.
“The momentum continued into the final quarter with an additional 150,000 meters deployed, highlighting our operational depth and nationwide reach,” he said.
Ubogu added that MOJEC’s performance builds on decades of sector engagement, spanning key national metering initiatives including CAPMI, MAF, Vendor Financing, MAP Phases I & II, and NMMP 0, with the company having deployed nearly four million meters since the privatisation of NESI.
According to the company, a substantial portion of the deployment was driven by MOJEC Meter Asset Management Company (M3AC), the Group’s asset management subsidiary, which accounted for about 350,000 installations.
General News
Globacom Donates ₦1Bn to Lagos State Security Trust Fund

In its bid to contribute its quota to the consolidation of security in Nigeria’s commercial capital, Lagos, telecommunications giant, Globacom, has thrown its weight behind the Lagos State Security Trust Fund (LSSTF) with a donation of ₦1 billion.

The generous donation was announced at a Private Sector Breakfast Meeting with CEOs, convened at the instance of the Executive Governor of Lagos State, Mr Babajide Sanwo-Olu, on Friday, January 30, 2026 and shows the company’s commitment to fostering public safety which would in turn, culminate in enhanced prosperity and social re-engineering in the state.
The donation, which is the biggest private-sector intervention from the telecommunications sector to the Fund in recent years, again shows that Globacom is a responsible, responsive and people-oriented corporate citizen.
Globacom disclosed that the intervention emphasized deeper collaboration between government and the state’s business community especially in relation to security, innovation and economic resilience—an agenda which the digital solutions company has unabashedly supported through sustained social investments.
The Executive Secretary/CEO of the Fund, Dr. Ayo Ogunsan, in his display of appreciation described Globacom’s largesse as “a powerful demonstration of corporate citizenship and a strategic investment in the stability of Lagos State,” saying since LSSTF was established to bridge funding gaps in security infrastructure, it desired voluntary contributions from corporate bodies and well-meaning collaborators.
Dr. Ogunsan promised that the ₦1 billion donation will significantly enhance the Fund’s capacity to address critical priorities for 2026, including multipurpose security helicopters and drones, Armoured Personnel Carriers (APCs), water cannons, digital communication equipment and Smart CCTV systems. These assets, he added, were germane to proactive policing, rapid response and intelligence-led operations across the state.
He therefore encouraged Lagosians to support businesses that invest in the safety and development of the state, saying, “When companies step forward to secure our environment, residents should reciprocate by patronizing them. Their support directly impacts the protection of lives, property and economic activity.”
A statement from Globacom explained that the donation was an expression of the company’s staunch belief in Nigeria’s future. “At Globacom, we see security not as a government burden alone, but as a shared responsibility. When people feel safe, enterprise grows, creativity flourishes and hope becomes practical. Our support for the LSSTF is about protecting the everyday dreams of millions of Lagosians,” he noted.
With this donation to the LSSTF, Globacom has furthered its tradition of investing directly in the conditions like safety, confidence and stability which help commerce to thrive. Consequent on the support, LSSTF is gingered to raise the bar of security thereby concretizing Lagos State’s position as Nigeria’s safest and most vibrant commercial hub.
This recent financial intervention from Globacom is in tandem with its avowed commitment to social responsibility that is practical, timely, scalable and aligned with national priorities.
The company’s interventions in the past decades have spanned relief efforts for flood-affected communities, support for displaced persons, advanced youth skills through structured training programmes, and investments in education, culture and digital inclusion.
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