Connect with us

E-Financial

Complaints Against Banks in Nigeria Rise-CPC

Published

on

Nigerian-banks.jpg
Kindly share this post

Consumer Protection Council (CPC) has said that the council is inundated daily with series of consumer complaints about the financial sector of the nation’s economy.

Mrs Dupe Atoki, director-general of CPC, said that although the complaints about the financial sector were enormous, the council has recorded some number of resolved cases in the interest of the banking customers.

Atoki spoke in Abuja on Thursday at an occasion to mark 2015 Consumer Summit, with the theme ‘Consumer Rights and Protection in the emerging Digital Economy.’

According to her, “In our database for 2015, we have the financial sector as the area we receive the highest record of complaints almost everyday.”

She reiterated that the CPC was empowered among others to provide redress to consumers’ complaints, ensure product safety and quality standards, as well as promote consumer education and advocacy campaigns.

In one of the papers presented at the summit, Captain Muhtar Usman,  director-general of Nigerian Civil Aviation Authority (NCAA), in his Paper  entitled ‘Passengers Rights in Online Booking,’ highlighted the merits of online booking, stating that “it is convenient for passengers to find, book and pay for flights ticket on the internet. It gives room for quick and easy ways to comparing prices on several airlines before making a choice.”

However, he said the Nigerian Civil Aviation Regulations Part 19.15.1 prohibits any airline, its agent or a tour operator from publishing misleading advertising that does not disclose the full fare to be paid by passengers, especially through the internet.

“Passenger’s rights in online booking and ticketing are the same with other known booking and ticketing systems.”  he said.

The NCAA DG further stated that “Consumer protection, is one of the responsibilities of NCAA, adding that it has assumed a centre stage globally in recent years. Air passengers’ rights have also increased over the years with the emergence of several regulations and advocacy.

“This has necessitated the need to be more proactive in the protection of passengers’ interests and rights on matters bordering on denied boarding, flight delays, flight cancellations, delayed, mishandled, damaged, pilfered or lost baggage, personal injury or death, as well as various levels of compensation for such service failures.” Usman said.

The Summit which was organized by World Consumer Forum is targeted at the sole aim of creating more awareness for increased consumer protection in the society.


Kindly share this post

Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

Continue Reading
Advertisement
Comments

E-Financial

CBN Dismisses  Polaris Bank Liquidation Claim

Published

on

Polaris Bank
Kindly share this post

Central Bank of Nigeria (CBN) has debunked rumours suggesting that Polaris Bank is undergoing liquidation, assuring the public that the country’s banking system remains stable and secure.

CBN Dismisses  Polaris Bank Liquidation Claim

Polaris Bank

The apex bank disclosed this in a post on X, where it shared a screenshot of a viral claim and flagged it as false.

It clarified that the claims, suggesting Polaris Bank had failed to meet recapitalisation requirements and was set for liquidation, are entirely false and do not reflect the current state of the Nigerian banking sector

“The Central Bank of Nigeria has noticed reports, in certain media outlets, about a recommendation for the Federal Government to take over some CBN-supervised financial institutions,” said Hakama Sidi-Ali, apex bank’s acting Director, Corporate Communications,  in a statement.

“To avoid any doubt, Nigerian banks are still safe and sound. The CBN advises the public to go about their daily lives without getting disturbed by reports regarding the health of Nigerian banks that have not come from the CBN.

“The CBN is fully equipped to carry out its statutory duty of ensuring the stability of Nigeria’s financial system. “We assure the general public and depositors that their funds are safe in Nigerian financial institutions. “Bank customers are therefore advised to proceed with their banking transactions as u

The clarification was after a viral post, claiming that Polaris Bank was facing liquidation for failing to meet the Bank’s recapitalisation requirements, and could soon lose its operating licence, with the Nigeria Deposit Insurance Corporation set to take over the process.

It further alleged that founder of the Eleganza Group, Razaq Okoya, had made a bid to acquire and revive the bank, pending approval from regulators and shareholders.

Sharing a screenshot of the viral claim, however, the apex bank flagged it as “fake content.”

It clarified that the claims, suggesting Polaris Bank had failed to meet recapitalisation requirements and was set for liquidation did not reflect the current state of the Nigerian banking sector.

“This content is fake. Let the public be guided. The Nigerian Banking System is Safe and Secure,” the bank said.

On April 1, the CBN confirmed that 33 banks successfully met the revised minimum capital requirements under its recapitalisation programme, marking a significant milestone in strengthening the financial system.

 

 


Kindly share this post
Continue Reading

E-Financial

AfDB Okays $200m for Nigeria’s Digital Backbone, Others

Published

on

Kindly share this post

African Development Bank Group (AfDB) has approved a $200 million loan to Nigeria to support a landmark digital infrastructure initiative aimed at expanding broadband access, developing digital skills and driving large‑scale job creation.

AfDB Okays $200m for Nigeria’s Digital Backbone, Others

The financing will support the Digital Value Chain Infrastructure for Boosting Employment project, known as D‑VIBE or Project BRIDGE. The initiative seeks to deploy about 90 000 kilometres of new open‑access fibre optic cable across Nigeria, extending the national fibre backbone from roughly 30 000 km to about 120 000 km.

The expanded network will connect all 774 local government areas, including schools, hospitals, agro‑industrial zones, rural communities and commercial centres. It will also establish cross‑border digital links with Benin, Cameroon, Niger and Chad, strengthening regional integration.

Nigeria is Africa’s most populous country and West Africa’s largest economy, with the digital sector increasingly contributing to gross domestic product growth. The project is expected to close major connectivity gaps, raise productivity and unlock job opportunities for young people.

D‑VIBE is structured as a public‑private partnership through a special purpose vehicle, with public ownership capped at between 25% and 49% and private sector participation ranging from 51% to 75%.

This structure is intended to address high fibre rollout costs, including construction and right‑of‑way challenges.

The African Development Bank loan forms part of an $800 million sovereign financing package, alongside $500 million from the World Bank and $100 million from the European Bank for Reconstruction and Development.

Total project financing is estimated at $2 billion, including a $25.79 million European Union grant, a $2.6 million Multilateral Cooperation Centre for Development Finance preparation grant and at least $1.2 billion in private sector investment.

“Nigeria has the talent, the market and the ambition, but lacked the backbone infrastructure to connect opportunity with potential,” said Abdul Kamara, Director General of the African Development Bank Group’s Nigeria Office.

“This project will deliver high‑speed connectivity nationwide and equip young people to build digital careers.”

Beyond physical infrastructure, the project will support affordable devices, large‑scale digital skills training and digital platforms in priority sectors. It also includes cybersecurity, competition reforms and resilience measures, including greater use of renewable and hybrid power.

D‑VIBE is expected to help create up to 2.8 million jobs and raise broadband penetration from 45% to around 70% by 2030. The project aligns with Nigeria’s Vision 2050 and continental development priorities.


Kindly share this post
Continue Reading

E-Financial

Nigeria’s Growth under Threat as Poverty Deepens, World Bank Warns

Published

on

Kindly share this post

World Bank has warned that Nigeria faces a deepening early childhood development crisis in health, nutrition, and learning, threatening long-term productivity and economic growth amid persistent poverty.

Nigeria’s Growth under Threat as Poverty Deepens, World Bank Warns

World Bank

In its April 2026 Nigeria Development Update, “Nigeria’s Tomorrow Must Start Today: The Case for Early Childhood Development,” the bank noted moderate 2026 growth driven by services like ICT, financial services, and real estate, following 4.0 per cent GDP expansion in 2025. Inflation eased to double digits via tight policy, stable exchange rates, and better food supply, while reserves hit $45.5 billion gross by end-2025, covering 8.7 months of imports.

Fiscal deficit widened slightly as non-oil revenues rose to 8.5 per cent of GDP from improved tax administration, e-filing, and VAT e-invoicing, though wage growth lagged inflation, leaving real incomes strained and poverty unchanged.

The bank highlighted poor outcomes with 110 of 1,000 children dying before age five, 40 per cent stunted, and 52 per cent developmentally off-track at school entry—gaps three times wider in poor households and exceeding 40 points between rich and poor. It urged investment in the first 2,000 days for better education, earnings, health, and cohesion.

Regionally, Sub-Saharan Africa’s 2026 growth forecast dipped to 4.1 per cent from 4.4 per cent due to Middle East conflict inflating fuel and fertiliser costs.

Finance Minister Wale Edun countered with recovery signs: falling inflation, rising non-oil revenues, declining debt-to-GDP, and stabilising naira via digital tracking, audits, and PPP shifts. Budget Director Tanimu Yakubu described reforms as correcting imbalances from subsidies and multiple rates, boosting FAAC revenues 40 per cent and reserves over $40 billion, with debt under 30 per cent of GDP.

NACCIMA President Jani Ibrahim called for data-driven strategies amid tax changes, inflation, and global tensions, eyeing AfCFTA, digital economy, and green investments for growth.


Kindly share this post
Continue Reading

Trending