News
Consumer Rights Abuse Worries CPC

Consumer Protection Council (CPC), has decried the high rate of consumer rights abuses in the telecoms, aviation, banking and power sectors of the economy.
Mrs. Dupe Atoki, director-general, said the prevalence of consumer abuses in different sectors of the economy had resulted in a situation where consumers no longer get value for their money, noting that the Council had adopted the strategy of criminal prosecution of recalcitrant businesses or litigation to achieve redress.
She spoke yesterday in Lagos, at a public lecture on The state of consumer rights protection in Nigeria, organised by the Centre for Human Rights, Faculty of Law, University of Lagos.
She said: “In Nigeria, market failures manifest in different ways with varying degrees of negative impact on consumers. While the free market is operational in Nigeria, consumer abuses still pervade every sector of the economy, denying consumers their rights.
“For instance, in the telecommunications sector, consumers still contend with drop calls, unsolicited texts/calls, poor network and credit wipe-off, while in the aviation sector, regular delays/cancellation of flights without notice, damage/loss of baggage without compensation, still occur.
“In the banking sector, there are regular cases of Automated Teller Machine (ATM) dispense error cases with prolonged resolution period; Point of Sales (PoS) terminal issues; and unexplained debit on customer accounts among others. Similarly, in the power sector, outrageous estimated billing, non-provision of transformers/meters, wrongful disconnections and inadequate/erratic electricity supply contribute to consumers’ frustrations.”
Atoki noted that consumers of satellite television services were also grappling with regular disruptions, wrongful disconnection, poor service delivery and lack of redress for complaints.
She added: “In the area of land transportation, overloading, non-refund of money when vehicles breakdown and use of dilapidated vehicles add to the burden of consumers of public transport services. In the property and real estate sector, developers still fail to keep to agreement terms, tie down consumers’ deposits for prolonged period and sometimes deliver substandard houses to consumers. In the hospitality industry, many hotels fail to live up to their claims/required standard, while vendors of holiday packages do not deliver on promises made.
“Also, in the food and beverage industry, cases of foreign substances in drinks, sale of expired products, adulteration and improper storage are rampant. The non-adherence to warranty/guarantee by car dealers, sale of substandard spare parts, unqualified mechanics and ill-equipped workshops result in safety issues and loss of consumers’ hard earned money, while the sale of substandard home appliances to undiscerning consumers result in repeat purchases and exposure to unnecessary hazards.”
However, the CPC chief said that the agency had begun the implementation of far-reaching strategic initiatives and sectoral interventions in order to enhance the protection of consumers’ rights across the country.
News
Experts Reveal a Steady Decline of High-severity Incidents Over the Years

According to the ‘Anatomy of a Cyber World: Global Report by Kaspersky Security Services’, there has been a noticeable decline in the percentage of high-severity incidents over the past few years.

While 2021 recorded the highest proportion at 14.3%, 2025 experienced the lowest in six years at just 3.8%. This trend indicates that many attack attempts were quickly detected and effectively mitigated by Kaspersky MDR experts, preventing their severity from escalating beyond medium levels.
High-severity incidents are defined as attacks involving direct human involvement that result in a significant impact on the customer’s IT infrastructure. In 2025, the number of such incidents detected by Kaspersky MDR decreased by 19% compared to 2024, highlighting improvements in early detection capabilities and more effective remediation efforts among Kaspersky MDR clients.
A detailed analysis of the root causes of these incidents in 2025 reveals the following insights:
Human-driven attacks accounted for approximately 23% of high-severity incidents. Although this represents a slight decrease from 2024, they continue to be the primary cause of serious breaches.
Kaspersky detected such attacks in nearly 21% of customers, demonstrating that motivated adversaries persist in bypassing automated defences. Despite advancements in automated detection tools, these highly skilled attackers still find ways to evade security measures.
Confirmed cyber exercises like Red Teaming made up over 23% of incidents. When activity is verified as part of security testing, it’s often classified as infrastructure false positives, though customers frequently report them as incidents.
Social engineering ranked third, responsible for over 15% of high-severity attacks and affecting nearly 18% of organisations. These are classified as high-severity when successful and not automatically remediated, often leading to security awareness recommendations.
Security policy violations constituted just under 14% of all cases, involving legitimate accounts performing suspicious actions like data exfiltration. Malware incidents represented less than 12%, while artifacts from past attacks, or APT traces, were found in over 7% of cases. Vulnerability detection, though not core focus for Kaspersky MDR, was reported in fewer than 5% of incidents.
“The decline in high-severity incidents highlights the critical importance of adopting a proactive cybersecurity strategy. Human-led solutions such as Managed Detection and Response (MDR) and Incident Response remain essential in combating sophisticated, human-driven threats.
To further enhance the effectiveness and efficiency of in-house security teams, organisations should incorporate advanced, automated solutions like Extended Detection and Response (XDR), which provide improved visibility and enable faster responses.
Additionally, leveraging SOC consulting services can assist in building a robust Security Operations Center from the ground up or optimising an existing one for maximum performance.
An integrated approach to hybrid security operations empowers organisations to detect threats early, contain them swiftly, and ultimately prevent severe breaches from occurring,” comments Sergey Soldatov, Head of Security Operations at Kaspersky.
News
Google, UpSkill Universe Relaunch Hustle Academy to Bring Free AI Skills to Africans

Google and UpSkill Universe, Sub-Saharan Africa’s leading AI and business skills training partner, have announced a major redesign of the Google Hustle Academy programme.

For the first time, the free training initiative is open to everyone, not just business owners. The new curriculum is focused on equipping individuals and entrepreneurs with practical AI skills.
Small businesses are the engine of Africa’s economy, creating over 80% of jobs on the continent. To help them grow, the Hustle Academy was launched in 2022, providing bootcamp-style training on business strategy, digital skills, AI, and leadership. The program has since trained over 18,000 SMEs, with many reporting increased revenue and job creation.
Now, as AI reshapes the job market, the program is evolving. The 2026 edition is built for anyone in Sub-Saharan Africa, including employees, students, and jobseekers, who wants to use AI to advance their career.
To meet the needs of a diverse audience, the new format includes short, 60-minute webinars and more immersive, high-impact bootcamps. These sessions are laser-focused on putting AI to work immediately in areas like digital commerce, marketing, and growth strategy.
Speaking about the academy, Gori Yahaya, Founder & CEO UpSkill Universe said “The 2026 Hustle Academy is designed to close the AI Skills gap with hands-on training that is short, focused, and immediately useful. AI is reshaping how businesses win and how careers are built, right across this continent.
“We’re excited to renew our partnership, now in its fifth year with Google, combining their global AI leadership with our deep regional AI expertise. The next wave of AI leaders will come from this continent. We are making sure they are ready.”
The Hustle Academy initiative has strengthened digital competitiveness across emerging African economies by enabling SMEs to move beyond AI awareness to practical implementation, positioning them for sustained growth in an increasingly AI-driven business environment.
“We believe that the future of Africa’s digital economy lies in the hands of individuals and entrepreneurs alike. Our new strategy focuses on scaling reach by training individuals in the latest AI-centered tools and techniques,” said a Google representative.
News
Lagos Govt Drags Top Firms to Court Over Billion-Naira Tax Debts

Lagos State has dragged 45 individuals and firms, including Bi-Courtney Aviation, DAAR Communications and Leaders & Company, to revenue court for tax debts running into billions of naira.

Lagos Govt
Bi-Courtney, operators of Murtala Muhammed Airport Terminal Two, faces N38.7 million claim; DAAR, behind Africa Independent Television, owes N22.4 million; ThisDay publishers Leaders & Company allegedly skip N67.1 million.
GMT Energy Resources tops corporates at N145.8 million, followed by Sheriff Deputies at N132.1 million; others like Heyden Petroleum, AA Rescue, BRT operator Primero also listed.
Individuals owe N13.5 million to N35 million each.
Attorney-General Lawal Pedro said suits followed ignored notices, aiming to enforce laws and fund infrastructure.
More defendants: IENG Nigeria, James Fisher, V Care Diagnostics, Venture Garden, Saro Africa, Barry Callebaut, Native Media, First Consulting, Eyowo Payments.
Compliant taxpayers post-notice escaped prosecution; defaulters risk penalties, interest, jail.
Pedro urged prompt filings and payments.
E-Financial3 days agoHow Sterling Bank Is Empowering 1m Women with ₦500Bn
E-Financial2 days agoSee Key Changes in BVN Rule from May 1 by CBN
E-Financial2 days agoPaga Group Rejigs Leadership as Oviosu, Founder Becomes Group CEO
Broadcasting2 days agoINEC Warns Broadcasters against Misinformation ahead of 2027 Polls
E-Financial2 days agoReputation: The Real Currency Powering Fintechs
E-Business2 days agoJumia Expands Nationwide Footprint, Deepens Reach Across Underserved Nigerian Cities
News3 days agoGoogle, UpSkill Universe Relaunch Hustle Academy to Bring Free AI Skills to Africans
Telecom3 days agoTruecaller Targets Global Market with Powerful New Business Chat Push



















