Telecom
COVID-19: How NCC’s 112 National Emergency Number Offers Succour to Nigerians
National Emergency Number 112 established by the Nigerian Communications Commission (NCC) is providing succour to Nigerians in the nation’s collective efforts to fight the spread of Coronavirus pandemic, also known COVID-19.
Prof. Umar Danbatta, EVC, NCC
Nigerians are able to call emergency response agencies/or first responders with respect to any issue they may want to report on the Coronavirus or other health-related issues and emergencies.
Already, states and federal government agencies are leveraging the 112 National Emergency Number, whose calls are handled through the Emergency Communication Centre (ECC) established by the Commission across the country.
The ECC project is the brainchild of NCC to enable easy communication by Nigerians with emergency first responders such as Police, Fire Service, Federal Road Safety Corps, National Orientation Agency (NOA) among others, by dialing the three-digit toll-free Number 112.
On assuming office as the Executive Vice Chairman of NCC in 2015, Prof. Umar Danbatta, quickly put machinery in place to accelerate the implementation of ECC across the country in line with the decision of the Nigerian government to enhance security of lives and property and as mandated by the Nigerian Communications Act (NCA) 2003.
The NCC fast-tracked the execution of the emergency project, whose implementation had hitherto been dragging, in recognition of its mandates to promote and enhance public safety through the use of a particular number, which shall be designed as the universal safety and emergency assistance number for telephone services generally.
So far, the ECCs with their operational 112 toll-free emergency number have been implemented in 17 states of the Federation and the Federal Capital Territory (FCT).
Aside FCT, beneficiary states of the ECC include Benue, Kwara, Plateau, Kaduna , Kano, Katsina, Ogun, Ekiti, Ondo, Oyo, Edo, Akwa Ibom, Cross Rivers, Imo, Enugu, Anambra and Adamawa.
Efforts are ongoing by the Commission to deploy the ECC facility in other states of the Federation.
Today, the 112 National Emergency Number is fully available in all the aforementioned states and FCT and can be leveraged by Nigerians, as an alternate number to reach first responders at this period of COVID-19 when seeking help and assistance from applicable government response agency during emergencies.
Already, the Governor of Edo State, Godwin Obaseki, identified the centrality of the 112 number towards handling citizens’ calls for help in this time of Coronavirus pandemic.
Obaseki , in a state-wide broadcast to sensitise the people of the state on the epidemic, urged the people of Edo State to take advantage of 112 three-digit, toll-free number to get help from response agencies in case they want to pass critical information to the government and the State Task Force on COVID-19.
It would be recalled that President Muhammadu Buhari, on March 19, 2020, unveiled the Abuja ECC facility and flagged off the 112 National Emergency Number during the commissioning of the NCC’s Communications and Digital Economy Complex at the Mbora District of Abuja.
The President explained that the 112 Number demonstrates his administration’s resolve to keep Nigerians safe.
President Buhari said ‘We have taken advantage of digital technologies to ensure that Nigerians in distress are only a dial away from the relevant emergency response institutions in the country” via the 112 Number.
According to him, the NCC’s 112 National Emergency Number will go a long way in supporting our efforts to improve the security of lives and property.
With coronavirus spreading across the globe and more people living in isolation, the NCC’s 112 Number is providing alternatives for people to stay in touch and institutions to provide the needed basic life-saving services to the populace.
Google has launched its Search Live feature globally to over 200 countries, including Nigeria, where AI Mode is available, enabling voice-and-camera conversations in users’ preferred languages.
Powered by the new multilingual Gemini 3.1 Flash Live model, it delivers natural, real-time interactions via the Google app on Android or iOS—tap the Live icon under the Search bar.
Ideal for hands-free help, users can speak queries for audio replies, follow-ups, or web links. Camera integration adds visual context, like troubleshooting a shelving unit, or pairs with Google Lens for real-world chats.
From the app or Lens, Nigerians can now explore, learn, or solve tasks instantly, boosting everyday productivity worldwide.
Clean and reliable power for telecom networks in Ethiopia, Liberia, and Sierra Leone will be expanded following a $45 million investment by the International Finance Corporation (IFC) in IPT PowerTech.
The investment targets countries where limited power supply continues to slow digital connectivity and broader economic participation, the institution stated earlier this week.
To enable this expansion, the IFC is providing a $45 million corporate financing package consisting of an A-loan of $27 million and $18 million in blended finance.
The blended portion is sourced from the Canada-IFC Blended Climate Finance Programme and the IDA20 Private Sector Window Blended Finance Facility.
The initiative marks the IFC’s first direct infrastructure engagement in Liberia in a decade and in Sierra Leone in six years.
It will help scale solar- and battery-based power systems that reduce reliance on diesel and support greener, more resilient telecom networks.
By improving the quality and stability of power to telecom towers, the initiative will strengthen mobile coverage and ensure that households, schools, health centres, and small businesses can depend on consistent digital services, said the IFC.
The funding supports the modernisation, operation, and maintenance of 2 235 telecom sites across the three nations. More than 90% of these are located in off-grid or weak-grid locations.
With new solar and battery systems powering these sites, mobile networks will experience fewer outages and improved service quality.
Optimising the energy mix is estimated to reduce power costs for operators by up to 30% in Liberia, 26% in Sierra Leone, and 52% in Ethiopia.
This transition is also expected to cut emissions by more than 10 624 tonnes of carbon dioxide annually. Furthermore, the partnership will promote gender inclusion by expanding opportunities for women in technical, operational, and leadership roles within the sector, says the IFC.
This agreement reflects a shared vision for a greener telecom industry and empowers the company to scale its innovative energy platforms, according to Nabil Haddad, CEO of IPT PowerTech Group.
Reliable and affordable power for telecom networks is a cornerstone of Africa’s digital transformation, said Nathalie Kouassi-Akon, IFC regional director for West Africa and the Gulf of Guinea.
Through this partnership, the institution is supporting a scalable, private sector-led solution that enables mobile operators to reach underserved and fragile communities more sustainably, added Kouassi-Akon.
The project advances the World Bank Group and African Development Bank’s Mission 300 initiative, which aims to provide electricity to 300 million Africans by 2030.
Expedier has unveiled “Expedier for Business,” an online pro-banking platform to simplify global payments, multi-currency transactions, and financial operations for expanding companies.
Kingsley Madu
The tool centralizes payments, invoicing, payroll, and treasury into one secure dashboard, tackling challenges like fragmented systems and poor visibility that hinder international scaling.
Kingsley Madu, Co-Founder and CEO of Expedier, said: “African businesses are increasingly global… Expedier for Business was built to simplify how companies manage money across borders while maintaining visibility, control, and compliance.”
Key features include customizable dashboards for payments, invoices, and workflows; support for USD, CAD, GBP, EUR, and more; virtual cards; automated payroll/invoicing; currency swaps; and real-time tracking.
Security measures cover two-factor authentication, KYC/KYB verification, and team access controls.
As cross-border trade and remote work boom in Africa, the platform aids firms dealing with international suppliers, teams, and customers. It is now available for organizations scaling globally.
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