E-Business
Deloitte Digital Expands in West Africa, Unveils Plan for Region

Deloitte Digital, Africa’s leading innovator in digital transformation, design and development said on Tuesday it is bringing world-class knowledge and resources to the West African market.
From strategy to delivery, Deloitte Digital operates at the intersection of strategic and innovative thinking, emerging and exponential technologies and creative design, to help organisations remain relevant in an environment that is being rapidly changed by digital innovation.
Deloitte Digital helps large, iconic African and Global brands understand and profit from the opportunities presented by the future of business.
Speaking at the Deloitte Digital West Africa launch in Lagos, Oluwole Oyeniran, West Africa’s Technology and Digital Leader, said, “Once again, Deloitte Digital is taking the lead in digital transformation in Africa. This is a race to the top for our clients. The first player in each industry that gets it right will own and thrive in the digital space. Everyone else will be playing catch up. Deloitte Digital’s expansion into West Africa provides companies with an opportunity to be pioneers of digital solutions in their region.”
Organisations, across the globe, and more recently in developing economies across Africa, are shifting their focus from business as usual to operating in an environment that is governed by digital transformation.
Known as the Fourth Industrial Revolution, this era is giving rise to exponential and emerging technologies that will inevitably have a dramatic and notable impact on all businesses and industries, resulting in the elimination of well-established stalwarts and the creation of new business giants.
Deloitte Digital provides a platform for these businesses to thrive in tumultuous times.
“Our competitors are no longer the traditional large local or multinational corporates. While we delve deeper in this digital era, agile organisations and entrepreneurs embracing new and exponential technologies to compete with large, traditional, multinational organisations and disrupt their respective industries and sectors effectively. The question we have to ask, is how do we, as large, already successful organisations construct a business environment and culture that is quick to recognise these challenges, adapt and innovate effectively and compete successfully in an ever accelerating business environment,” he said.
Also speaking, Valter Adao, Deloitte Digital Africa & Innovation Leader, said that the platform will helps its clients to remain relevant by reducing barriers to entry and opening doors for a new generation of entrepreneurs and innovators.
These cost effective solutions, he said, will help business leaders to engage with customers more effectively so that they interact with the business more frequently and spend more money.
West African companies operating in mobile banking, telecommunications and retail platforms too often fail to integrate platforms with service portals.
Customers using online and mobile banking in many instances have to re-create all their beneficiaries on both interfaces, which is time-consuming and inefficient. As a result, there is limited proactive interaction between companies and their customers. By creating user-friendly mobile interfaces directly linked to existing infrastructure, customers will be able to perform seamless transactions without having to rely on external service providers.
Other speakers, Karoly Kramli, associate director, Deloitte Consulting; Yasin Masha, senior manager, Customer Strategy Practice; Mallini Singh, senior manager, Deloitte Digital and Andrew Lane, consulting leader, Deloitte West Africa, all alluded that digital transformation is evolving rapidly globally, hence Deloitte Digital’s expansion into West Africa is the perfect opportunity for companies to enhance their services, engage more effectively with their customers and grow their bottom line.
Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities.
Deloitte provides audit, consulting, financial advisory, risk management, tax and related services to public and private clients spanning multiple industries.
Deloitte serves four out of five Fortune Global 500® companies through a globally connected network of member firms in more than 150 countries bringing world-class capabilities, insights, and high-quality service to address clients’ most complex business challenges.
E-Business
Galaxy Backbone Celebrates the Federal Government’s Paperless Civil Service Milestone

Galaxy Backbone (GBB) aligns with and celebrates the successful announcement by the Office of the Head of the Civil Service of the Federation on the achievement of a Paperless Civil Service, a significant milestone in Nigeria’s public sector reform and digital transformation agenda.

The milestone was formally highlighted at a press briefing led by the Head of the Civil Service of the Federation, Mrs. Didi Esther Walson-Jack, who commended Galaxy Backbone for its sustained support and contribution throughout the implementation of the programme.
GBB has played a critical role in enabling this transition by providing secure, scalable, and shared digital infrastructure that supports the digitisation of government processes across Ministries, Departments and Agencies (MDAs). Through the 1Government Cloud, MDAs have been empowered to migrate from paper-based workflows to digital platforms, improving efficiency, collaboration, data security, and service delivery across the Federal Civil Service.
In addition, GovMail, GBB’s secure government email platform, has strengthened official communication, enhanced records management, and reinforced cybersecurity standards—key pillars in sustaining a paperless operating environment.
Galaxy Backbone acknowledges the collective efforts of the Office of the Head of the Civil Service of the Federation, Permanent Secretaries, Directors of ICT, consultants, partners, and dedicated public servants whose commitment and collaboration ensured the smooth delivery of this initiative.
The Managing Director/Chief Executive Officer of Galaxy Backbone, Prof. Ibrahim Adeyanju, was represented at the press briefing by Akintayo Bamisaye, Acting Group Head, Research, Digital Innovation and Skills Department (RDIS).
GBB describes the achievement as a strong close to 2025 and reaffirms its commitment to supporting the Federal Government in building a modern, efficient, and digitally enabled public service.
E-Business
Jumia CEO says Black Friday Signals Nigeria’s E-Commerce Maturity

At the close of 2025, Temidayo Ojo, the CEO of Jumia Nigeria, reflected on a year-end shopping season that points to the growing maturity of the country’s e-commerce market. “Black Friday is no longer a single, short-lived spike in activity,” he said.

“It has become a familiar, anticipated moment in the retail calendar, where consumers shop deliberately and with confidence.”
Preliminary KPIs for the two months ended November 30, 2025, show strong year-on-year growth in both orders and Gross Merchandise Value (GMV), with GMV growth outpacing order growth. This indicates that customers are placing fuller, more considered baskets rather than shopping in fragmented transactions. Nigeria ranked among Jumia Group’s better-performing markets, with engagement remaining steady throughout the Black Friday period rather than spiking briefly and tapering off.
A key factor behind this performance is the growing familiarity of consumers with online shopping. Customers are increasingly leveraging platform features such as saved carts, brand stores, and price comparison tools to plan purchases in advance. This trend suggests that digital commerce is becoming embedded in everyday habits rather than being viewed as a one-off event.
Ojo also highlighted the role of Jumia’s JForce network in connecting digital commerce to local communities. “Our agents are critical to ensuring that customers across Nigeria, including secondary cities and smaller communities, have access to variety, consistent pricing, and reliable delivery,” he said. “During peak periods like Black Friday, JForce agents can respond faster, serve more customers efficiently, and build stronger local relationships. This isn’t just a distribution channel—it’s a pathway to sustainable income and inclusion.”
Reflecting on the overall performance, the CEO concluded: “What we’re seeing this year-end is steady engagement across categories, stronger consumer confidence, and partners like our JForce agents benefiting from increased activity.
“It confirms that Nigeria’s e-commerce ecosystem is maturing, growing in a more structured and resilient way. As the December Holiday Sale continues, we expect these patterns of familiarity, trust, and participation to sustain momentum and drive both commerce and community impact across the country.”
E-Business
Galaxy Backbone Tops FG’s Website Performance Ranking

Galaxy Backbone Limited (GBB) has been ranked first overall in the 2025 Federal Government Website Performance Scorecard.

This is a landmark achievement for Nigeria’s digital economy.
The ranking, conducted by the Bureau of Public Service Reforms (BPSR), is the definitive benchmark for digital excellence and transparency across all Ministries, Departments, and Agencies (MDAs).
Professor Ibrahim Adepoju Adeyanju, managing director and CEO of Galaxy Backbone, received the award during a ceremony in Abuja.
He described the feat as a validation of the agency’s“Nigeria First”data sovereignty strategy and its relentless pursuit of service excellence.
This recognition comes as the Federal Government intensifies its push to achieve a fully paperless civil service by December 31, 2025.
GBB has been the primary architect of this transition through its 1Gov Enterprise Content Management (ECM) platform, which now hosts the operations of almost all federal MDAs.
The award adds to a growing list of accolades for Galaxy Backbone in 2025, following its recent win of the “International Standard Excellence Award for Best IT Service Provider.”
As the central hub for government shared services, GBB’s performance serves as a blueprint for other agencies currently undergoing digital transformation.
With its expanded fiber-optic backbone now covering over 13 states and its secure cloud solutions, Galaxy Backbone remains the cornerstone of Nigeria’s vision to become a leading digital nation by the end of the decade.
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