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Five Steps to Evaluating a DDoS Managed Service Provider

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Bryan Hamman, Arbor Network’s territory manager for Sub-Saharan Africa
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The news that the Southern African Department of Labour was recently able to foil a distributed denial of service (DDoS) attack on one of its external facing servers in early September reminds us that businesses and governments must remain vigilant at all times

 

http://www.labour.gov.za/DOL/media-desk/media-statements/2018/the-department-of-labour-acknowledges-an-attempted-cyber-attack-on-its-website.

 

While this DDOS attack was unsuccessful, a 2016 attack in Liberia, West Africa took the entire country offline for a week, when a Mirai botnet variant known as Botnet 14 spent seven continuous days on the offensive, flooding the two companies that co-owned the fibre going into country with 600 Gbps flows that overwhelmed its infrastructure. https://threatpost.com/ddos-attacks-get-bigger-smarter-and-more-diverse/134028/

 

Bryan Hamman, territory manager for sub-Saharan Africa at NETSCOUT Arbor, which specialises in advanced distributed denial of service (DDoS) protection solutions, said, “We know that DDoS attackers will target anyone today, from SMEs that might have valuable data, to banks with sophisticated security systems, all the way to governments at the level of a sovereign nation. By using multiple compromised computer systems to attack a target and cause a denial of service for legitimate users, a flood of incoming information forces the target system to slow down or even crash. And so vigilance remains the eternal watchword.”

 

In this vein, NETSCOUT Arbor says the case for a managed DDoS protection and mitigation service is well established as partnering with a provider that can oversee your organisation’s security operations takes a critical IT management issue off your plate, boosts your staff resources, and gives you access to specialised DDoS expertise. But not all managed DDoS services are alike.

 

Hamman clarified, “When you are choosing your managed DDoS service provider, NETSCOUT Arbor outlines the following key areas to look out for: the flexibility to handle customised workflows; customer-focused reporting and intelligence; adequate network size; the experience of the provider’s IT team; and a best-practice hybrid solution.”

 

Flexibility to handle custom workflows: Your organisation may already have some operational processes and procedures in place for dealing with DDoS threats. A managed service provider should be able to adapt and align to you, rather than requiring you to change your processes. “You may wish to ask questions such as: Under what scenarios do you want the service provider to initiate mitigation action on its own, or seek your authorisation? Can the provider support different actions based on different alert types or event levels?” says Hamman.

 

Customer-focused reporting and intelligence: A good DDoS provider will deliver reports detailing the latest incidents and the actions taken in response to security events.

 

However, a DDoS provider that is prepared to take their service to the next level above this will take a more proactive, consultative approach, which leverages global threat intelligence as the basis for recommendations to improve your security posture. A managed service provider should also be able to supply executive-level reporting that enables you to demonstrate ROI and key metrics for the C-suite.

 

Size of network: NETSCOUT Arbor says DDoS attacks are growing in sheer size and rapidly approaching terabyte territory, due largely to amplification techniques and the emergence of Internet of Things (IoT) botnets. The capacity to absorb and disperse the largest known attacks is imperative. Equally important is a distributed infrastructure, with multiple locations that enables mitigation to take place as close to the source of attack as possible. This not only avoids “choke points” – it accelerates time-to-mitigation cycles.

 

While absolute network size is an important consideration, so too is the amount of capacity dedicated to DDoS mitigation. A dedicated provider is critical to mitigating massive attacks. It should be noted that managed service providers support multiple customers, and there is always the risk that several will be hit at once. It is not enough, therefore, to have capacity levels that are equal to or even twice the size of any potential attack. Rather, the network must be several orders of magnitude bigger than the largest known attacks. Ten terabytes of capacity is quickly becoming the standard that will define the modern, managed DDoS provider.

 

Experience of team: A good provider will be highly reliant on automation. Over and above this, your provider of choice needs to understand that foiling threat actors takes human intelligence – the ability to recognise and analyse a real attack, understand its origins and quickly determine its objectives. “Therefore,” says Hamman, “your provider of choice should have dedicated research teams with decades of experience studying, analysing and overseeing the successful mitigation of DDoS attack, as well as excellent security expertise from team members with diverse professional backgrounds and complementary skills.”

 

Best-practice hybrid solution: Increasingly, security experts agree that a hybrid solution, combining on-premise and cloud capabilities, is the best defence against DDoS attacks. The on-premise component can typically capture the vast majority of malicious traffic. If an attack threatens to exhaust the capacity of an on-premise appliance, the cloud capability can automatically activate. Today, on-premise defences can be virtualised. With a fully managed service, costs are offset by a reduction in staffing requirements. And you only pay for as much cloud capacity you consume.

 

“As we’ve reported previously, data from the NETSCOUT Arbor Worldwide Infrastructure Security Report (WISR) for 2018 showed that South Africa was within the top 10 of countries targeted by DDoS attacks for both the 2018 and 2017 WISR reports. DDoS defences simply cannot be emphasised enough,” concludes Hamman.

 


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E-Business

Q1 2025 .ng Domain Name Statistics Reflect Nigeria’s Advancing Digital Landscape

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The Nigeria Internet Registration Association (NiRA) presents its report on .ng domain name registration and renewal statistics for the first quarter of 2025, highlighting the continued expansion of Nigeria’s digital footprint. The data underscores a consistent and significant adoption of the nation’s Country Code Top-Level Domain (ccTLD), reinforcing its pivotal role in the burgeoning Nigerian digital economy.

During the period spanning January to March 2025, a total of 40,791 .ng domain names were recorded. This figure comprises 22,236 new registrations and 18,555 renewals, indicating a healthy balance between the acquisition of new digital identities and the sustained commitment of existing domain name holders to their online presence.

Analysis of the registration trends within the quarter reveals a notable upward trajectory, with a 13.92% increase in domain name registrations observed between February and March 2025.

This growth signifies an increasing recognition of the importance of a localized online identity by a diverse range of stakeholders, including individuals, startups, Small and Medium-sized Enterprises (SMEs), and larger organizations.

Notably, the .com.ng extension continues to be the dominant choice, accounting for over 60% of both new registrations and renewals. This reaffirms its status as the preferred domain name extension for Nigerian businesses seeking to establish a credible and locally relevant online brand presence while maintaining global accessibility. The sustained popularity of .com.ng underscores its perceived value among Nigerian entrepreneurs and enterprises seeking to secure their digital real estate.

This upward trajectory isn’t happening by chance. The Nigeria Internet Registration Association (NiRA) has remained intentional in its drive for digital inclusion and domain adoption. Through public education, training via the .ng Academy, outreach campaigns, and partnerships with stakeholders across the tech ecosystem, NiRA has consistently advocated for the importance of owning a local domain.  The current standing of .ng as the second most registered ccTLD in Africa reflects the efficacy of these efforts.

Digital adoption in Nigeria is no longer just about being online—it’s about owning your digital identity. And with a .ng domain, Nigerians are better positioned to assert that identity, connect with local and international audiences, and gain better control over their digital footprints.

As we look toward the rest of 2025, the Q1 results serve as a strong signal: more people are embracing the digital future, and the .ng domain is increasingly becoming their first step.


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NIMC Launches NINAuth Digital Identity Verification App for Govt Services

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Abisoye Coker-Odusote, DG/ CEO, NIMC
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National Identity Management Commission (NIMC) of Nigeria has launched a new digital identity verification tool called the NIN Authentication (NINAuth) application.

NIMC Launches NINAuth Digital Identity Verification App for Govt Services

The initiative, which forms part of President Bola Tinubu’s Renewed Hope Agenda, aims to strengthen the country’s national digital identity management framework.

The launch builds upon Nigeria’s comprehensive unified digital identity system that has been transforming access to financial services and government programs.

The NINAuth application introduces several key features focused on data security and privacy.

The platform requires explicit user consent before sharing identity information for Know Your Customer (KYC) processes, giving individuals greater control over their personal data.

The system provides seamless access to various government services, including SIM card registration, immigration applications, passport processing, tax filings, and financial transactions.

The development follows significant investment in Nigeria’s digital identity infrastructure, including a $45.5 million support from the World Bank as part of the Digital Identification for Development (ID4D) project.

As the official service for integration with NIMC’s backend infrastructure, NINAuth enables secure verification processes across ministries, departments, and agencies (MDAs).

The application is available for download on both the Google Play Store and Apple iOS App Store for users of the National Identification Number (NIN).

The rollout represents a significant milestone in Nigeria’s ongoing efforts to digitize government services and strengthen identity verification processes.

“NINAuth is a cutting-edge suite of services including web, API, and mobile verification designed to enhance data security, protect privacy, and simplify access to government services,” said Dr. Kayode Adegoke, Head of Corporate Communications at NIMC.

“The platform introduces a robust layer of protection, empowering individuals with greater control over their personal information.”

The implementation supports the objectives of the recently established Nigeria Digital Identification for Development Project Ecosystem Steering Committee, which oversees the country’s digital identity initiatives.

President Bola Ahmed Tinubu has approved the launch of the NINAuth app and directed its use for verification and authentication across all MDAs.

The application provides a secure single sign-on solution for accessing government services and social protection programs while maintaining strict data privacy controls.

The centralized approach to digital identity management represents a significant step forward in Nigeria’s digital transformation journey and its commitment to modernizing government services.

 

 

 


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NCC to Checkmate $3Bn Digital Piracy Market

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Nigerian Copyright Commission (NCC) has set in motion a machinery to checkmate the booming copyright piracy market in the country.

NCC to Checkmate $3Bn Digital Piracy Market

Copyright piracy is said to cost Nigeria an annual loss estimated at billions of naira.

Despite the absence of a coordinated or official statistics to gauge the quantum of loss,  John Asein, director general, NCC, said as far back as 2019, Nigeria lost N918 trillion ($3 billion) annually to digital piracy.

The financial damages severely impact local businesses and innovation efforts.

The commission, in collaboration with the World Intellectual Property Organisation (WIPO), has started a project to develop strategies and tools to address the menace.

Speaking at a stakeholders’ meeting on the WIPO project to address online copyright piracy in Nigeria, Asein said digital technologies have unlocked tremendous opportunities for the creative and innovation sectors.

The NCC boss said technology also poses serious challenges, including online piracy, which he said is growing rapidly.

He said: “Pirate sites continue to emerge rapidly, with statistics indicating a 6.7 per cent increase in user visits. A significant percentage of these users are students aged between 18 and 24, with social media and messaging platforms becoming major gateways for accessing pirated content.”

He added: “No industry is immune. The most affected sectors include television (43.6 per cent), publishing (27.5 per cent), film (12.9 per cent), music (7.0 per cent), and software (6.2 per cent).

“Far beyond mere statistics, the victims are no longer only foreign right owners. Many Nigerians in these sectors have also been bruised and their creative enterprises ruined.”

 

 

 

 


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