E-Business
Five Steps to Evaluating a DDoS Managed Service Provider
The news that the Southern African Department of Labour was recently able to foil a distributed denial of service (DDoS) attack on one of its external facing servers in early September reminds us that businesses and governments must remain vigilant at all times
While this DDOS attack was unsuccessful, a 2016 attack in Liberia, West Africa took the entire country offline for a week, when a Mirai botnet variant known as Botnet 14 spent seven continuous days on the offensive, flooding the two companies that co-owned the fibre going into country with 600 Gbps flows that overwhelmed its infrastructure. https://threatpost.com/ddos-attacks-get-bigger-smarter-and-more-diverse/134028/
Bryan Hamman, territory manager for sub-Saharan Africa at NETSCOUT Arbor, which specialises in advanced distributed denial of service (DDoS) protection solutions, said, “We know that DDoS attackers will target anyone today, from SMEs that might have valuable data, to banks with sophisticated security systems, all the way to governments at the level of a sovereign nation. By using multiple compromised computer systems to attack a target and cause a denial of service for legitimate users, a flood of incoming information forces the target system to slow down or even crash. And so vigilance remains the eternal watchword.”
In this vein, NETSCOUT Arbor says the case for a managed DDoS protection and mitigation service is well established as partnering with a provider that can oversee your organisation’s security operations takes a critical IT management issue off your plate, boosts your staff resources, and gives you access to specialised DDoS expertise. But not all managed DDoS services are alike.
Hamman clarified, “When you are choosing your managed DDoS service provider, NETSCOUT Arbor outlines the following key areas to look out for: the flexibility to handle customised workflows; customer-focused reporting and intelligence; adequate network size; the experience of the provider’s IT team; and a best-practice hybrid solution.”
Flexibility to handle custom workflows: Your organisation may already have some operational processes and procedures in place for dealing with DDoS threats. A managed service provider should be able to adapt and align to you, rather than requiring you to change your processes. “You may wish to ask questions such as: Under what scenarios do you want the service provider to initiate mitigation action on its own, or seek your authorisation? Can the provider support different actions based on different alert types or event levels?” says Hamman.
Customer-focused reporting and intelligence: A good DDoS provider will deliver reports detailing the latest incidents and the actions taken in response to security events.
However, a DDoS provider that is prepared to take their service to the next level above this will take a more proactive, consultative approach, which leverages global threat intelligence as the basis for recommendations to improve your security posture. A managed service provider should also be able to supply executive-level reporting that enables you to demonstrate ROI and key metrics for the C-suite.
Size of network: NETSCOUT Arbor says DDoS attacks are growing in sheer size and rapidly approaching terabyte territory, due largely to amplification techniques and the emergence of Internet of Things (IoT) botnets. The capacity to absorb and disperse the largest known attacks is imperative. Equally important is a distributed infrastructure, with multiple locations that enables mitigation to take place as close to the source of attack as possible. This not only avoids “choke points” – it accelerates time-to-mitigation cycles.
While absolute network size is an important consideration, so too is the amount of capacity dedicated to DDoS mitigation. A dedicated provider is critical to mitigating massive attacks. It should be noted that managed service providers support multiple customers, and there is always the risk that several will be hit at once. It is not enough, therefore, to have capacity levels that are equal to or even twice the size of any potential attack. Rather, the network must be several orders of magnitude bigger than the largest known attacks. Ten terabytes of capacity is quickly becoming the standard that will define the modern, managed DDoS provider.
Experience of team: A good provider will be highly reliant on automation. Over and above this, your provider of choice needs to understand that foiling threat actors takes human intelligence – the ability to recognise and analyse a real attack, understand its origins and quickly determine its objectives. “Therefore,” says Hamman, “your provider of choice should have dedicated research teams with decades of experience studying, analysing and overseeing the successful mitigation of DDoS attack, as well as excellent security expertise from team members with diverse professional backgrounds and complementary skills.”
Best-practice hybrid solution: Increasingly, security experts agree that a hybrid solution, combining on-premise and cloud capabilities, is the best defence against DDoS attacks. The on-premise component can typically capture the vast majority of malicious traffic. If an attack threatens to exhaust the capacity of an on-premise appliance, the cloud capability can automatically activate. Today, on-premise defences can be virtualised. With a fully managed service, costs are offset by a reduction in staffing requirements. And you only pay for as much cloud capacity you consume.
“As we’ve reported previously, data from the NETSCOUT Arbor Worldwide Infrastructure Security Report (WISR) for 2018 showed that South Africa was within the top 10 of countries targeted by DDoS attacks for both the 2018 and 2017 WISR reports. DDoS defences simply cannot be emphasised enough,” concludes Hamman.
The federal government, in collaboration with the International Fund for Agricultural Development (IFAD), is building a digital registrar that will identify farmers, their farmlands, type of soil and the crops they grow for targeted services.
The information and the National Identification Number (NIN) will be integrated into a multipurpose identity card that farmers can use to access financial services, inputs and other forms of government assistance.
The digitisation is expected to harmonise farmers’ data across all the 36 states and the Federal Capital Territory.
Speaking at the national launch of the Policy Dialogue Initiative on the National Digital Farmers Registry (NDFR) recently in Abuja, Dr Marcus Ogunbiyi, permanent secretary, Federal Ministry of Agriculture and Food Security (FMAFS), said the new system would address the issue of portfolio farmers, whom he described as “farmers who have no farm.”
“We are going to register farmers and their farms. Not only that, farmers and the type of crop they grow, farmers and the locality they are, the type of soil they have on their farms. There is no farm that will not have a farmer. But there are many farmers who do not have farms. This is an encompassing package.
“When we register these farmers, we are going to provide a physical and digital card for them. With the card, many things can be done by the farmers. It can be used as a means of identification, an asset to some gateway – just anything. It is going to have a handshake with the database of the country, such that with that particular card, the farmer can enter any place and get things done. He or she can redeem inputs and even get a loan, depending on the financial entity,” Ogunbiyi explained.
He said that to accomplish this, the Federal Ministry of Agriculture and Food Security has taken decisive steps to transform their approach to farmer data management, adding, “Chief among these is our strategic partnership with the National Identity Management Commission (NIMC) to implement a far-reaching farmer registration and database project. At the heart of this initiative is the integration of the NIN, which ensures that every Nigerian farmer is uniquely identified and seamlessly integrated into a national agricultural system.”
Mrs Dede Ahoefa Ekoue, country director/representative of the IFAD in Nigeria, said the United Nations (UN) organisation was proud to be part of the initiative on the National Digital Farmer Registry in Nigeria.
“Our role is to convene all the partners, development partners from the public sector, private sector and the international community to put our resources together to support the effort of the government in establishing and enabling a digital farmer registry for the country,” she said.
Mrs Ekoue said that although there were previous efforts to have a national database of farmers, it had the issues of fragmentation and sustainability.
“The government is now providing us with a sense of direction and matching orders to all the actors to work together. This is what we are doing today with several partners, including the African Development Bank, FAO, the World Bank, the EU, the Islamic Development Bank and UK. Also, what is very key is farmers’ organisations because it is about them, it is for them, it must be with them,” she added.
The country director said the IFAD was happy to bring together the private sector and different ministries, departments and agencies, adding, “It will be a game changer for having a strong, updated and sustainable national digital farmer registry.”
Dr Lekan Tobe, the country director of Heifer International in Nigeria, in his remarks at the official launch of the Policy Dialogue Initiative on the National Digital Farmer Registry, emphasised the critical role of partnership and data in transforming Nigeria’s agricultural sector.
He said that this initiative, born from recommendations of previous policy dialogues organised in collaboration with the federal government, aimed to scale up innovative digital technology to enhance food systems across the country.
Dyna.Ai, a global leader in AI-as-a-Service (AIaaS), has launched its operations in Nigeria with an exclusive closed-door ‘Nigeria Dyna Day’ event in Lagos, which saw the introduction and orientation of its suite of AI-powered products and solutions to Nigeria’s emerging financial ecosystem.
The event, tagged ‘Nigeria Dyna Day’ and themed “AI Unleashed: Revolutionising Nigeria’s Financial Future,” brought together leading voices from the country’s AI, financial, fintech, telecom, and other key sectors, including representatives from government agencies and major enterprises.
In his opening remarks, Tomas Skoumal, chairman and co-president of Dyna.Ai, emphasized the strategic importance of Nigeria and the broader African market, stating, “For us, it makes sense to start in Nigeria.
There is no bigger country in Africa—this is where the momentum is.” He noted that Africa is no longer just “the future,” but is actively transforming today, driven by rapid digitalization and fintech innovation.
“This is the perfect time to be here,” he added, highlighting that Dyna.Ai sees technology as a vital bridge to financial inclusion and long-term growth across the region.
Skoumal introduced Dyna.Ai’s advanced Agentic AI solutions, including its proprietary Agent Studio and industry-specific language models, designed to power intelligent automation across customer service, marketing, collections, HR and more.
He also underscored the company’s long-term ambition to invest in local talent, stating, “We’re not just here to sell a product—we’re here to build infrastructure, create local jobs, and scale innovation from Nigeria to the rest of Africa.”
Dyna.Ai also showcased its advanced AI technologies at the event, including AvatarGPT, an AI digital human delivering interactive experiences; VoiceGPT, a voice agent featuring authentic local accents for seamless communication in Yoruba, Hausa, and Igbo; along with live demonstrations showing how these innovations empower customer engagement and employee experience.
Delivering the keynote address at the event, Tokoni Peter Igoin, Special Assistant to the President on ICT Development and Digital Innovation, underscored the Federal Government’s vision for a secure and forward-thinking digital ecosystem.
“The government of the Federal Republic of Nigeria, under the visionary leadership of His Excellency, President Bola Ahmed Tinubu, is fully committed to responsible innovation. Our approach to AI and financial technology is rooted in a positive framework. It encourages creativity while ensuring transparency, data protection, and digital security”, he said
Also in his remarks, Olatunbosun Alake, Lagos State Commissioner of Innovation, Science and Technology, gave insights from the government/regulatory perspective.
He announced that the Lagos State government is also taking steps towards the wide adoption and regulation of artificial intelligence in the state with the planned release of the first AI guidelines for the deployment and management of AI in the coming weeks.
A new global survey from the Internet Corporation for Assigned Names and Numbers (ICANN) reveals that 52% of marketing leaders believe generic top-level domains (gTLDs – the three characters or more that come after the dot in a URL) have strong potential for enhancing brand presence online; however, a knowledge gap is preventing many brands from taking advantage of the opportunities that a gTLD can bring.
The research surveyed over 2,000 marketing leaders across eight countries (Brazil, China, India, Mexico, Nigeria, South Africa, U.K., and U.S.) with the purpose of creating a picture of the evolving digital marketing landscape and understanding the levels of awareness around gTLDs.
It comes as ICANN prepares to open the next application window for new gTLDs in April 2026 the New gTLD Program: Next Round – the first opportunity in more than a decade for organizations to apply to operate their own gTLD.
Top-level domains are the letters found at the end of an Internet address (with gTLDs including .charity, .menu, .paris and .ceo). Brands can apply to run their own gTLD as a way to indicate the purpose of their organization or to clearly mark a website as being related to their brand.
The research shows that increasing brand awareness and visibility is the top priority for marketing leaders (54%) and that over half believe that gTLDs have strong potential for enhancing brand presence online.
However, the research also shows that almost a third (32%) of marketing leaders surveyed are unfamiliar with gTLDs, which suggests that operating a new gTLD may be a strategic opportunity that many organizations are currently overlooking.
Key findings from the research include:
- After defining a gTLD, 92% of marketing leaders responded that they could see the potential benefits to gTLDs, with enhanced brand differentiation (46%), improved customer trust (45%), better control over online presence (44%), and improved SEO (44%) topping the list.
- 19% of marketing leaders work for organizations that have previously applied for a gTLD.
- Cost concerns (31%), knowledge gaps (27%), and insufficient resources (24%) were identified as the main barriers to application.
- The research revealed notable regional variations, with Nigerian (74%) and Indian (61%) marketing leaders showing the strongest belief in gTLDs’ potential for branding and online presence. In contrast, marketers in China expressed more mixed views, with 50% seeing strong potential but 49% considering gTLDs an unnecessary investment with unclear Return On Investment.
The findings come at a time when marketing leaders are facing significant challenges in standing out from competitors (53%), attracting and engaging the right audience (52%), and keeping pace with digital trends (47%).
A new gTLD can be an innovative tool for commerce and communication. They allow businesses in specific countries, sectors, or niche markets to create an exclusive, descriptive, and memorable label on the Internet.
An entity operating a gTLD can provide its users and customers with an extra measure of confidence in its security and legitimacy online. This can be valuable in today’s environment, where users often don’t know whether they can trust the source on the Internet.
Theresa Swinehart, SVP, Global Domains & Strategy said: “The New gTLD Program: Next Round presents an opportunity for businesses, communities, governments, and others to apply to operate their own secure space online, tailored to fit their organization, community, culture, language, and customer interests.
Now is also the moment for brands to consider applying for a gTLD, and this research tells us there is still a lack of awareness. ICANN can help provide information and raise awareness of the Next Round and the opportunity it presents for global communities, organizations, and businesses, including brands.”
To help address the knowledge gap, ICANN is developing resources to help organizations understand the application process and potential opportunities for gTLDs ahead of the 2026 application window. ICANN also offers the Applicant Support Program (ASP), which provides financial and non-financial assistance to eligible applicants.
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