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GSM Subscribers Sue Operators, Demand N1.5 Trillion for Poor QoS

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Telecommunications subscribers under the aegis of Consumers Empowerment Organization of Nigeria (CEON) and the United Consumers Association of Nigeria (UCAN) have demanded the sum of N1.5 trillion from the four global system for mobile communications (GSM) operators as compensation for the poor quality of service being rendered.

They also returned a damning indictment on the Nigerian Communications Commission (NCC) for usurping the proceeds from the fines on the telcos instead of distributing them to subscribers directly affected by the worsening services of  the operators.

CEON and UCAN said that “NCC`s action as a case of robbing Peter to pay Paul” and that they have invoked section 8 (b) of the Consumer Protection Council Act No. 66 of 1992 and have commenced the process of civil action against the operators to press home their demand.

The consumer bodies are asking the operators to pay each subscriber  on their networks  N10, 000 for poor quality of service provisioning especially for dropped calls; break up during conversation; unconnected calls; poor connection; poor signal level; among others.

Babatunde Abiodun, Coordinator-General, CEON and Aduloju Abiodun, his counterpart at UCAN said last night that consumers’ satisfaction is a still a mirage notwithstanding the imposition of penalty for poor quality of service on the operators by the NCC.

They accused the NCC of “taking joy in fining GSM telecoms operators at will for poor quality of service rendered to subscribers while same Commission at same time ignored accommodating compensation for the subscribers who directly suffered effects of the poor quality of service”

“Subsequent upon administrative enquiry or investigation on the general state of service quality in the telecommunications sector conducted by the Nigerian Communications Commission in 2012 and imposition of the sum of N1.17billion fine administrative penalty by the same NCC on the four GSM operators in Nigeria, viz: MTN, Globacom, Etisalat and Airtel  for poor quality of service experienced by the subscribers, the Consumers Empowerment Organisation of Nigeria (CEON) and the United Consumers Association of Nigeria (UCAN) have jointly demanded a sum of N1.5 trillion – at the rate of N10,000 per subscriber from the four GSM operators as compensation to all voice and data GSM subscribers in Nigeria” the groups noted.

Achieving acceptable quality of service that will meet a minimum standard set by the regulator, has remained a thorny  from the outset of GSM revolution.


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MTN Changes Lives in Ongoing Mega Billion Promo: Meet Some Winners

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MTN Nigeria’s ongoing Mega Billion Promo continues to transform lives across the country. Since its launch on June 23, 2025, the campaign has disbursed over 579 million naira to 3,121 customers. With prizes ranging from 15,000 naira to 10 million naira, the promo has already created life-changing moments for many Nigerians.

Here are just a few of the winners.

1. Femi Yusuf – 10 Million Naira Winner

Port Harcourt-based mariner, Femi Yusuf couldn’t believe his luck when he saw his number displayed on the Mega Billion live show.

“I heard about the MTN Mega Billion Promo on air, so I decided to give it a try. I started loading MTN with 100 naira, 200 naira, hoping that one day I might be a winner. Honestly, I did not believe it. By the end of the show, my number appeared. I called my wife and shouted, ‘Babe, come, come, come!’”

His wife recalled the moment vividly. “I saw the number. He had left his chair and was sitting on the floor. I told him to calm down. Then they started calling him live on air. I couldn’t believe my eyes. I started screaming and ran inside. Came out again. I was screaming.”

“I was short of words, but I kept saying, thank you. Thank you, MTN. Thank you, MTN. So with my momo account, the money was paid on the fifth day ofthe announcement that I won. Myself and my family were grateful. We will continue using MTN everywhere we go,” He said. “Y’ello to the Nigerians. Y’ello everybody. This is the latest millionaire in town. ”

2. George Ekpo, Benin-Based Father – 1 Million Naira Winner

George Ekpo said he was in complete disbelief when he received the call confirming his 1 million naira win. “I was actually surprised. I never expected it. When I got the call from MTN, I was in disbelief. Something just said I should just answer the call. They called like three times. I decided to just pick the last one. Then, customer service spoke to me and asked me some questions. I answered. I didn’t actually believe it.”

Even after visiting the customer service center to confirm his win, Ekpo was still walking up and down in astonishment. “I’ve never won something like that before in my life, so it was just a surprise to me. My daughter, my newborn, actually gave me hope. This is going to cover a lot of expenses. Keep opting in, playing and keep winning.”

3. Ann Alele – 5 Million Naira Winner

Ann Alele, a petite trader and student of theology, also joined the list of winners. “I just want to appreciate MTN for their good, for their promo. It is five million. I am testifying that it is real. It is not fake. MTN isreal. So I say again, thank you MTN,” she said.

Having never taken part in a promo before, Alele described her win as shocking. “I have never taken part in a promo, but I’ve been hearing. I didn’t know whether it’s true because I have not participated before. So this one shocked me to my bone. This one is real because I saw it. I hold it. I want to appreciate you, MTN.”

In a country where promotions are often met with skepticism and many doubt that winners are genuine, MTN has gone to great lengths to build trust. Independent auditing partners oversee the draws and prize disbursements, ensuring transparency and accountability. Every winner is verified and prizes delivered promptly, reinforcing confidence in the Mega Billion Promo.

4. Taiwo Odejobi – 5 Million Naira

Taiwo Odejobi, a civil servant working as a messenger at the Ogun State Ministry of Education, never expected to win, especially since she had never been to school. “I am so happy cause I’ve never won this kind of prize in my life. With the little salary I earn, I manage myself with it. I just recharge airtime. Sometimes, I recharge 100 naira or 200 naira airtime,” she said.

Her win came unexpectedly, thanks to her child. “On a certain day, one of my children said he saw a certain code on my phone. He said he pressed the code. Not long after, they called me and told me I had won. I had never participated. It was my child who said he pressed the code, and by God’s mercy, it worked.”

“I never expected to win something like this, especially because I didn’t even go to school. I really appreciate MTN. To everyone using MTN, keep using MTN. My win is not fake. It is real,” she added.

5. Deborah Obuhoro – 5 Million Naira Winner

For Deborah Obuhoro, the win was immediate and deeply emotional. She was visibly overwhelmed during an at-home video interview. “I’m so excited. MTN actually gave me the best gift of my life,” she said. “I just got a pop-up message asking me to dial *900# to opt in. Luckily for me, I received a call from 300 on my birthday, telling me I had won five million naira. I was so happy.”

Deborah shared how difficult life had been before the win. “Growing up has been very difficult for me. It’s not been easy, getting jobs, taking care of myself, my siblings, my family. I’ve never even had a million naira in my account. Now I’m five million naira rich. It’s like a dream come true.”

These stories are a small glimpse into the lives transformed by the MM. From first-time participants to repeat entrants, the campaign continues to offer Nigerians the opportunity to turn simple daily actions into life-changing rewards.

For millions of Nigerians, MTN is not just a telecom provider, but a partner offering tangible rewards for loyalty, even in challenging economic times. The MTN Mega Billion Promo continues to give customers a genuine chance to win while demonstrating the brand’s commitment to transparency, fairness, and trust.

To opt-in, MTN customers dial *900#, and recharge at least 100 naira to enter the daily and weekly draws.


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JustMarkets Wins Top Honors at MEI 2025, Crowned Best Global Broker

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JustMarkets, global multi-asset broker was on August 24, 2025, officially named Best Global Broker of the Year at Money Expo India (MEI) 2025, held at the Jio World Convention Centre in Mumbai.

The award recognizes brokers with exceptional global reach, innovative technology, and a consistent commitment to empowering traders. This honor reinforces JustMarkets’ reputation as one of the most trader-centric and secure platforms in the online trading space.

Accepting the award on behalf of the company, Prem Pandey, Business Development Manager at JustMarkets, shared his excitement: “Winning ‘Best Global Broker 2025’ at MEI is a fantastic milestone for our brand, our dedicated team, and each client and partner who supports us.

“It means we’re heading in the right direction… with real success stories of our traders, crazy engagements our IB partners receive, and thousands of ‘thank yous’ from people worldwide.”

As an Elite Sponsor of MEI 2025, JustMarkets played a central role in the two-day event, which brought together investors, brokers, fintech innovators, and financial institutions from across the region and beyond.

The expo served as a hub for exploring the rapidly growing Indian financial market and forging new partnerships.

Prem Pandey also delivered a keynote speech on the future of Forex trading, emphasizing three pillars: opportunities, responsibilities, and the right partner.

Throughout the event, JustMarkets showcased the latest features of its Trading App, engaged with clients and partners, and shared its forward-looking vision for the trading industry. This strong presence culminated in the company receiving the top honor of the expo.

The “Best Global Broker 2025” award reflects JustMarkets’ mission to build a transparent and accessible trading environment where individuals can reach their full investment potential.

As the company continues to grow globally, it remains committed to helping traders—both new and experienced—create secure, successful, and financially empowered futures.


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Canon and Proxynet Unite to Revolutionize Imaging Solutions Across West Africa

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Proxynet and Canon
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Canon, a global leader in imaging and optical products, and Proxynet Communications, a renowned provider of innovative IT and enterprise solutions, have announce their strategic partnership dedicated to delivering advanced imaging and video production technologies to organizations across West Africa.

Proxynet and Canon

This collaboration combines Canon’s cutting-edge imaging solutions with Proxynet’s expertise in providing tailored IT and enterprise services across various industries.

By working together, Canon and Proxynet will provide comprehensive and innovative imaging solutions that address the growing needs of the Broadcast, Media, Religious, and Corporate sectors in the region.

“We are delighted to strengthen our partnership with Proxynet Communications to expand the reach of Canon’s world-class imaging solutions in West Africa,” said Taichi Ito, Regional Sales Manager. “Proxynet’s strong industry presence, technical expertise, and commitment to customer satisfaction align seamlessly with Canon’s mission to empower organizations with innovative tools for communication and creativity. Together, we are shaping the future of imaging in the region.”

Proxynet Communications has built a strong reputation for delivering customized solutions that meet the unique needs of clients across diverse industries.

With a focus on innovation, technical support, and customer-first engagement, Proxynet is uniquely positioned to integrate Canon’s broad portfolio of imaging products, including PTZ cameras, ENG cameras, and enterprise imaging solutions, into the workflows of businesses and institutions.

“We are excited to deepen our partnership with Canon and bring innovative imaging solutions to organizations across West Africa,” said Ozo-Onyali Ifeanyi Edward, CEO of Proxynet Communications. “Our collaboration with Canon reflects our commitment to helping businesses, religious organizations, and media houses achieve higher levels of productivity, creativity, and excellence in content creation and communication.”

This partnership was recently showcased at an exclusive Canon Experience Session hosted by Proxynet Communications, where invited guests from the Broadcast, Media, Religious, and Corporate sectors had the opportunity to engage with Canon’s innovative technologies firsthand.


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