Telecom
GSMA Report Reveals Smartphone Owners Now the Global Majority

Over half (54%) of the global population – some 4.3 billion people – now owns a smartphone, according to the GSMA’s annual State of Mobile Internet Connectivity Report 2023 (SOMIC) published this week.

Smartphone owners are much more likely to be aware of, and adopt, mobile internet services, as well as use it more frequently and for a wider variety of tasks.
For example, of the 4.6 billion people now using mobile internet, almost 4 billion do so using a smartphone, representing just under half (49%) of the world’s population. Meanwhile, 600 million people – 8% of the global population – are accessing the internet using a feature phone.
For the first time, the SOMIC 2023 report, breaks down mobile internet connections by device type, revealing significant regional variations. The global expansion of 4G and 5G networks has paved the way for over two-thirds (69%) of smartphone owners accessing mobile broadband to be doing so on a 4G-enabled device, while 17% are doing so on a 5G-enabled device – driven largely by mature markets such as North America and East Asia & Pacific.
Meanwhile, 69% of smartphones used to access mobile internet in Sub-Saharan Africa, and 33% in the Middle East and North Africa, are still only 3G-capable, meaning 2G and 3G networks remain an important source of coverage for millions of users in low- and middle-income countries (LMICs).
The GSMA’s sixth annual SOMIC report, published ahead of MWC Kigali 2023, analyses the latest trends in global connectivity since 2015, provides insights into mobile internet usage and barriers to adoption in LMICs, and outlines the key challenges that must be addressed to ensure everyone can connect to the internet.
Spotlight on the usage gap and the digital divide
While more people are using mobile internet than ever before – 57% of the global population – 3.4 billion people remain unconnected. The majority of those who are not using mobile internet live in areas covered by a mobile broadband network – the usage gap.
This usage gap has fallen slightly from 40% of the global population in 2021 to 38% in 2022 – representing 3 billion people – but remains substantial. By comparison only 5% of those not using mobile internet live in areas without mobile broadband coverage – the coverage gap.
Regional discrepancies and a digital divide persist; for example, Sub-Saharan Africa and South Asia represent the regions with the least connected populations and where the usage gaps are 59% and 52% respectively.
In LMICs, adults in rural areas are still 29% less likely to use mobile internet than those in urban areas, while women are 19% less likely to use mobile internet than men.
In addition, the report reveals that two-thirds of the individuals who live within areas covered by a mobile broadband network but who are not using mobile internet do not own a mobile phone, highlighting the importance of tackling issues such as handset affordability.
However, even where people do own smartphones, many are still unable to use them due to barriers such as digital skills and literacy, safety and security concerns, accessibility of enablers or services, and the availability of relevant content in local languages.
The remaining third of the usage gap, representing 950 million people, consists of users who own or have access to a smartphone (350 million) or basic or feature phone (600 million), but are only using basic services like voice or SMS. Smartphone owners should, in theory, face fewer barriers to accessing the internet, given they already have a device, is often a primary barrier to using the internet.
Other key findings
- While 200 million people began using mobile internet in 2022, the growth rate at which people are adopting it has slowed in the last year, falling from 300 million in 2021 and 2020.
- Only 25% of the population in the world’s least developed countries use mobile internet, compared to 52% across LMICs and 85% across high-income countries.
- Mobile broadband coverage has remained relatively unchanged, with 95% of the global population living within the footprint of a mobile broadband network.
- 5% of the world’s population is still not covered by mobile broadband, representing almost 400 million people.
- Connectivity varies significantly between and within regions and countries, with 95% of the unconnected living in LMICs.
- For the first time, all regions now have average download speeds of at least 10Mbps, while the global average download speed increased from 27Mbps to 34Mbps.
Breaking barriers to ensure no one is left unconnected
Mobile internet connectivity delivers significant social and economic benefits to both individuals and society, helping to improve wellbeing, increase household consumption and positively impact GDP.
In recent years, efforts have been made to break down the barriers to the usage gap, while striving for digital inclusion, recognising its transformative potential for societies. While there have been notable achievements and mobile internet adoption continues to grow, the SOMIC report shows progress is slowing and that increased action is required to ensure everybody can access mobile internet.
To this end, the GSMA is calling for a greater collaborative effort from all stakeholders, including government, policymakers and the mobile ecosystem, to break the barriers to the digital divide, provide coverage for those living in areas without mobile broadband and overcome barriers to usage. Actions must be informed by an understanding of the usage gap, the needs of individuals not yet using mobile internet, the barriers they face, and the opportunities to address them.
Mats Granryd, Director General of the GSMA, said: “Mobile is the primary – and, in most cases, only – way that most people in low- and middle-income countries access the internet. The fact that the growth rate at which people are adopting mobile internet has slowed is worrying.
“Lack of connectivity will deprive billions of people of access to vital services and revenue-generating opportunities – likely impacting poorer, less educated, rural and female users disproportionately.
“As the ongoing cost-of-living crisis and rise in climate-related emergencies affects these groups further, there is an urgent need to accelerate digital inclusion and break down the barriers to stop the digital divide from widening further.”
Telecom
Lebara Launches Agent Registration Portal

Lebara Nigeria has launched the Agent Registration Portal (ARP), a new digital onboarding platform designed to accelerate the expansion of its retail and point-of-sale (POS) network nationwide.

Through the Agent Registration Portal, Lebara aims to create awareness, build trust and credibility within the retail channel, create opportunities for Nigerians to register and become Lebara partners, and position the brand as a modern, digitally driven, and opportunity – focused telecom operator.
With the introduction of the Agent Registration Portal, alongside its earlier customer-focused digital tools, Lebara Nigeria is designed to empower SMEs, independent distributors, SIM sellers, and retailers nationwide by removing traditional barriers to entry and enabling compliant, digital-first onboarding at scale.
Also, positioning itself as a digitally driven telecom entrant, focused on speed, compliance, and nationwide reach as it prepares for full-scale operations across the country.
The rollout comes as part of a national onboarding campaign running from January to March, 2026, targeting both low-scale retail agents and high-scale distributors.
Through the portal, Lebara aims to rapidly grow its digital and physical presence across Nigeria while ensuring all partners meet required compliance and verification standards
The Agent Registration Portal is accessible via the Lebara Nigeria website and allows prospective agents and distributors to complete the entire onboarding process online.
Once approved, partner locations are activated as Lebara POS outlets, trained and authorized to sell Lebara starter packs, data bundles, vouchers and other Lebara Nigeria products and services.
The launch builds on Lebara Nigeria’s earlier digital initiatives ahead of its full market entry.
Prior to the Agent Registration Portal rollout, the company introduced a Number Registration Portal, enabling prospective customers to select and reserve preferred phone numbers before the network goes live.
The service allows users to secure personalised numbers such as memorable dates, culturally significant digits, or easy-to-recall patterns through a simple online process, giving customers early control over their mobile identity.
The Agent Registration Portal onboarding process follows a structured flow from account creation and document upload to compliance checks, verification, approval, and activation. Applicants are required to submit details such as National Identification Number (NIN), valid government-issued ID, Tax Identification Number (TIN), and address information. Where all documentation is complete, onboarding can be completed within 30 minutes, after which applicants receive email confirmation and next steps.
Commenting on the launch, Mary O. Akin-Adesokan, Chief Operating Officer of Lebara Nigeria, said the portal is central to the company’s operational and growth strategy in the country.
“The Agent Registration Portal is a key part of our strategy to scale Lebara’s retail presence nationwide. It allows us to onboard partners faster, ensure full compliance, and provide both small retailers and large distributors with a transparent and reliable way to do business with Lebara.
“Together with our earlier Number Reservation Portal, it demonstrates our commitment to using digital innovation to simplify access, empower partners, and enhance the overall telecom experience,” she said.
Telecom
MTN CEO Toriola Hails Nigeria’s Telecom Transformation at MIPAD

MTN Nigeria CEO Karl Toriola has declared that the era of outsiders telling Africa’s story is over, positioning the continent as a global powerhouse of authors, architects, and innovators.

MTN Nigeria
Toriola made the remarks while accepting the ‘CEO of the Year’ award at the 2025 Most Influential People of African Descent (MIPAD) Recognition Ceremony in Lagos.
“For decades, stories about Africa were told about us, but rarely by us,” he said, rejecting outdated narratives of conflict and need. “We are no longer the subjects of the story; we are the authors. Africa’s time is now.”
He spotlighted African talent now leading global organisations, alongside Afrobeats and art reshaping world culture, drawing the Diaspora home with investments, not just emotions.
Toriola anchored his vision in MTN Nigeria’s journey, recalling a time when Nigeria’s 120 million people shared fewer than 500,000 telephone lines. “When MTN entered in 2001, analysts said Nigerians were too poor for mobile phones. They were wrong. They underestimated the Nigerian spirit,” he said.
From that first call in May 2001, MTN has connected over 84 million subscribers, building Nigeria’s “digital nervous system.”
He described Nigeria as uniquely investable due to its resilience and scalability, dedicating the award to MTN’s “real heroes”—engineers scaling masts and frontline customer service staff.
As MTN marks 25 years in 2026, Toriola pledged: “We are going nowhere. We are rooted in the soil of Nigeria and Africa.” He urged global elites to become the continent’s “Most Impactful Builders.”
Telecom
Study Shows Blocks in Telegram are Pushing the Underground Out

Modern messengers, such as WhatsApp, Telegram, Signal and others, are often used for illicit purposes. Kaspersky Digital Footprint Intelligence has conducted an in-depth monitoring of over 800 blocked cybercriminal Telegram channels between 2021 and 2024.

While a range of illegal activities continues to be hosted on the platform, its environment has become noticeably more challenging for sustained underground operations.
Telegram’s bot framework and other built-in features make for a low-effort ecosystem for the underworld.
A single bot can simultaneously manage queries, process cryptocurrency payments, and instantly deliver stolen bank cards, info-stealer logs, phishing kits, or DDoS attacks to hundreds of buyers per day, often without operator involvement.
Unlimited, non-expiring file storage eliminates the need for external hosting when distributing multi-gigabyte database dumps or stolen corporate documents. This frictionless automation naturally favours high-volume, low-price, low-skill offerings, such as leaked bank cards or other data, hosting malware, etc.
High-value, trust-dependent deals (for instance, zero-day vulnerability information) still remain on reputation-gated dark-web forums.
Kaspersky researchers found two clear trends related to illegal activities on Telegram. The average lifespan of shadow channels has increased, with the proportion of channels surviving over nine months more than tripling in 2023-2024 compared to 2021–2022. At the same time, Telegram’s blocking activity has risen significantly.
Monthly takedown figures recorded since October 2024 – even at their lowest – are comparable to the peak levels seen throughout 2023, and the overall pace continued to accelerate in 2025. This impedes malicious activities.
Other disadvantages of Telegram for cybercriminals include the lack of default end-to-end (E2E) encryption for chats, the inability to use their own servers for communication (due to the messenger’s centralised infrastructure), and closed server-side code, which makes it impossible to verify its functionality.
As a result, several established underground communities, including the nearly 9,000-member BFRepo group and the Angel Drainer malware-as-a-service operation, have already begun shifting primary activity to other platforms or proprietary messengers, citing repeated disruptions of their activities on Telegram.
“Fraudsters find Telegram a convenient tool for many malicious activities, but the risk-reward balance is clearly shifting. Channels are managing to stay online longer than a couple of years ago, yet the dramatically higher volume of blocks means operators can no longer count on long-term stability.
“When a storefront or service disappears overnight – and sometimes reappears only to be removed again weeks later – building a reliable business becomes much harder. We’re starting to see the early stages of migration as a direct consequence,” comments Vladislav Belousov, Digital Footprint Analyst at Kaspersky.
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