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Telecom

How MTN Continues To Create Value

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On December 3, 2019, the 10th edition of the BusinessDay CEO Forum Nigeria was held at the Lagos Continental Hotel, Victoria Island, with the theme ‘Nigeria at Crossroads: The Private Sector Opportunity’, and featured the who is who in the private and public sector.

Speaking on “MTN’s Value Contribution to Nigeria’s Socio-Economic Development”, Mazen Mroue, Chief Operating Officer, MTN Nigeria, while outlining some of the achievements of the number one telecommunications company in Africa and the Middle East, listed some figures that were too mouthwatering to ignore. One is that MTN Nigeria has till date paid the Nigerian government over N1.7 trillion in taxes and second, as the numero uno telco in the country, over 20 million Nigerians live in areas where MTN is the only network provider.

Despite Nigeria being at crossroads, MTN continues to contribute to the country’s socio-economic development in a way that no other company within its space has done. At the last quarter of 2019, the company launched its mobile money service, MoMo Agent, under its subsidiary, the Y’ello Digital Financial Services (YDFS) Limited. Since its launch, the financial service has been well received across markets and rural areas in Nigeria.

Tracing the origin of this laudable initiative to a partnership with then Diamond Bank, Mroue said the YDFS was busy building the Agents that would assist in making the MoMo Agent service a successful. “In fact we’re busy converting the airtime agents, which are more than half a million scattered in communities across the country, into MoMo Agents.”

MTN’s Chief Enterprise Business Officer, Ms Linda Saint-Nwafor, speaking on the sideline of the event said, the company’s top objective has always been on how to create value for the customer. Interestingly, it can be adjudged that MTN Nigeria is so good at value creation that the company now has over 61 million subscribers according to recent data released by the sector regulator, the Nigerian Communications Commission (NCC).

Irrespective of the challenges with working in Nigeria – such as the highly contestable fine by the Nigeria’s apex bank, and the attacks on MTN’s infrastructure by Nigerians in retaliation to xenophobic attacks on Nigerians living in South Africa – MTN has remained a strong and highly sought after development partner of governments at various levels.

One example is the company’s unveiling of its 5G capabilities with a live demo session in Abuja on November 25, 2019. For the impressive demonstration, a first in the West African subregion, MTN Nigeria collaborated with its partners such as Huawei, ZTE, Ericsson, NCC, and the Ministry of Communications Technology and Digital Economy.

Big on partnerships, and the sound ideology that “We’re good together”, according to Ms Saint-Nwafor, the MTN Nigeria’s doors are always open to “whoever and whatever business that believes it has that killer solution tailored to meeting the requirement of our customers… If you have any solution that will meet the requirements of our customers and will fill a socio-economic gap, please come let’s have some conversation.”


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

Telecom

NCC, REA Move to Power Telecoms with Renewable Energy

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Nigerian Communications Commission (NCC) and Rural Electrification Agency (REA) have teamed up to develop an initiative that will reduce the $350 million annual spending on diesel by telecom operators in Nigeria.

NCC, REA Move to Power Telecoms with Renewable Energy

According to a press statement  by Nnenna Ukoha, acting had of Public Affairs, NCC, this collaboration will focus on deploying renewable energy solutions to support telecom infrastructure, particularly in rural and underserved areas.

To that end, the two agencies have inaugurated what they called NCC–REA Collaboration Committee, aimed at deploying renewable energy solutions to power telecom infrastructure across the country.

According to the State of Africa’s Infrastructure Report 2025 by the Africa Finance Corporation, telecom operators in Nigeria consume more than 40 million litres of diesel every month, costing them over $350 million annually.

The statement read, “The Nigerian Communications Commission has formally inaugurated the NCC–REA Collaboration Committee, marking a pivotal step towards advancing Nigeria’s digital and energy inclusion objectives by developing modalities for the deployment of renewable energy to support telecom infrastructure in Nigeria.”

The inauguration ceremony, held on Friday, at the NCC Headquarters in Abuja, was presided over by Dr Aminu Maida, executive vice chairman and chief executive officer, NCC.

Maida was joined by Abba Aliyu, managing director of the REA, along with senior executives and committee members from both organisations.

Speaking at the event, Maida described the collaboration as a timely and strategic alignment of national priorities.

He noted that bridging the connectivity and power gaps in rural areas remains critical for Nigeria’s growth and development.

He highlighted that the demand for digital services and connected communities creates an opportunity for renewable energy to play a crucial role.

Maida further emphasised that the partnership goes beyond infrastructure; it is aimed at driving inclusion, reducing inequalities, and fostering shared prosperity.

“Whether it is powering a base station or enabling a child to access digital learning, this partnership has the potential to transform realities and bring opportunity closer to the people.

“This initiative is about more than infrastructure, it is about driving inclusion, bridging inequalities and creating the conditions for shared prosperity,” he was quoted in the statement.

He also noted that the initiative aligns with President Bola Tinubu’s Renewed Hope Agenda, which aims to ensure no community is left behind in Nigeria’s energy and digital transformation.

Aliyu, representing REA, expressed confidence in the transformative potential of the collaboration.

“This partnership will unlock sustainable development opportunities for millions of Nigerians, especially those in areas lacking traditional infrastructure,” he said.

He further emphasised that the collaboration would address both energy and connectivity gaps, benefiting those who are currently underserved.

The newly established NCC-REA Collaboration Committee will work to co-develop and implement integrated solutions that leverage renewable energy to power telecom sites.

The statement noted that the committee will also focus on sharing geospatial data to improve planning, aligning funding frameworks, and tracking the socio-economic impact of the project through clear performance indicators.

 


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NCC Approves MTN, 9Mobile Roaming Collaboration Deal

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MTN Nigeria Communications Plc has announced the execution of a national roaming agreement with Emerging Markets Telecommunications Services Limited (9Mobile), a move that signals a major milestone in Nigeria’s telecommunications landscape.

NCC Approves MTN, 9Mobile Roaming Collaboration Deal

The Nigerian Communications Commission (NCC), the industry’s regulatory authority, has approved the three-year deal, which allows 9Mobile subscribers to roam seamlessly on MTN Nigeria’s extensive network infrastructure across the country.

The agreement, effective immediately, will significantly enhance connectivity and user experience for 9Mobile customers, particularly in areas where its network coverage is limited.

By leveraging MTN’s expansive infrastructure, 9Mobile can now offer improved service reach and reliability, without duplicating capital-intensive investments in network deployment.

In a notice to the Nigerian Exchange Limited and the investing public, MTN Nigeria described the arrangement as a strategic collaboration that underscores its leadership in fostering innovation, industry cooperation, and operational efficiency.

The company emphasized that the initiative aligns with the NCC’s broader objective of promoting infrastructure sharing to improve telecommunications services nationwide.

“This agreement represents a significant step in our commitment to driving industry collaboration, improving customer experience, and supporting the NCC’s vision of a fully connected Nigeria,” said Karl Toriola, chief executive officer, MTN Nigeria.

“Delivering the scale required for telecommunications services in Nigeria requires strong collaboration between the private sector, public sector, and long-term investors. This agreement demonstrates what we can achieve when we collaborate, and we are delighted to announce it today after months of groundwork.”The national roaming deal enables subscribers from 9Mobile to access voice and data services through MTN’s network in areas where the former lacks adequate coverage.

This marks the first such large-scale, cross-network roaming arrangement between two major operators in Nigeria, setting a precedent for future cooperative efforts in the telecom industry.

MTN Nigeria highlighted that the agreement contributes to more effective use of telecommunications resources, reduces infrastructure duplication, and accelerates the expansion of mobile broadband access across underserved regions.

It also supports both operators’ sustainability objectives by maximizing existing investments and reducing the environmental impact of deploying overlapping network facilities.

“This strategic collaboration is yet another first in the country by MTN Nigeria and marks a significant milestone for the sustainability of the telecommunications industry,” the company stated.

“By enabling national roaming, MTN Nigeria is contributing to a more effective use of telecommunications resources and accelerating efforts to expand connectivity across the country.”

The agreement is expected to benefit not just subscribers and operators but also regulators and investors who have consistently advocated for policies that promote shared infrastructure and efficient capital utilization in Nigeria’s digital economy.

Uto Ukpanah,  company secretary, MTN Nigeria, affirmed the company’s ongoing dedication to initiatives that create shared value.

“MTN remains committed to fostering innovation and partnerships that create sustainable value for all stakeholders while promoting digital and financial inclusion nationwide,” she noted.

With the successful rollout of this agreement, the telecoms industry is expected to see improved service delivery and expanded access to quality mobile services, especially in rural and semi-urban communities. The collaboration sets a benchmark for future inter-operator partnerships and reinforces the importance of regulatory support in advancing national connectivity goals.

 

 

 

 


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Don’t Visit Telecom Centers for Now — ALTON Warns of SIM Service Downtime

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Association of Licensed Telecommunications Operators of Nigeria (ALTON) has announced a temporary disruption in SIM-related services across all mobile networks in the country.

The disruption, according to a statement on Wednesday, follows a directive from the National Identity Management Commission (NIMC), mandating mobile network operators (MNOs) to migrate to a new identity verification platform.

ALTON said the transition had triggered unforeseen technical challenges, affecting services such as SIM registration, replacement, and mobile number portability.

“While the new platform is intended to enhance the integrity and efficiency of identity management in Nigeria, unfortunately, the transition has temporarily impacted service delivery,” the association stated.

It added that MNOs would not be able to support SIM swaps, new activations, and related services until the issues are resolved.

ALTON noted that its members are working closely with the Nigerian Communications Commission (NCC), NIMC, and other stakeholders to restore normalcy.

The association appealed for public understanding and urged subscribers to delay visits to service centers for SIM-related matters.

“We sincerely apologise for the inconvenience and will continue to provide timely updates,” the statement read.

ALTON reaffirmed its commitment to delivering secure and quality telecommunications services to Nigerians.


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