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ICT Promotes Transparency in Freight Forwarding – Nweke

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Senator Ibikunle Amosun, Ogun State Governor,
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Eugene Nweke, is the new national president of National Association of Government Approved Freight Forwarders (Nagaff). A product Nagaff Academy with an advance diploma in international freight forwarding, Nweke, started his freight forwarding career in 1989 with Greenlight Limited and has been a member of the association from its inception in 1999. The new Nagaff boss in this interview with nkechi david –iwuchukwu, talked about the freight forwarding industry and ICT.

Nagaff
Nagaff is a professional association that took its root from freight forwarding. It came as a child of necessity, to change the perception of the general public on the activities and practices (services) of a freight forwarder. Before now there was an old nomenclature referred to as clearing and forwarding, which some members of the public believe is synonymous to 419, there by discrediting the noble profession of freight forwarding which is a global profession.
As such Nagaff carried out a vision with a mission statement to usher in a sustainable freight forwarding practice in Nigeria by institutionalizing ethics, code of professional conduct and respect to rule of law. In addition, to give a direction to a better way of settling trade disputes through dialogue, consultation, and communication, as opposed to confrontation, antagonism, strike actions and so on.
To achieve, we needed a pro-active public advocacy and that has been our tradition. This is what we have been doing for the past 10 years and we will continue to intensify our public advocacy.
Area of Courier Services
Freight forwarding covers so many areas, that is why one of our books published asked a question: A freight forwarder, what does he do?
International Federation of Freight Forwarders Association (Fiata) adopted a definition for freight forwarding and logistics services as : services of any kind relating to the carriage performed by single mode or multi-modal transport means ( consolidation, storage, handling, packing or distribution) of goods, as well as ancillary and advisory services, in connection, including but not limited to customs and fiscal matters, declaring the goods for official purposes, procuring insurance of goods and correcting or procuring payment or documents relating to the goods. Freight forwarding services also includes logistical services with modern information and communication technology (ICT) in connection with the carriage, handling or storage of the goods referred to a de facto total supply chain management. These services can be tailored to meet the flexible application of the services provided. Therefore, a freight forwarder can be defined as the party who ensures that international traded goods move freely from point of origin to point of destination to arrive; (i) at the right place (ii) at the right time (iii) in good condition (iv) at the most economic cost. If you look at this definition, you now see that a freight forwarder is a logistician, which means he maintains a close cooperation with other actors within the maritime chain, including transporter, negotiating freight rate, comparing cost, moving cargo along different routes, observing different modes, designing logistic infrastructure that provide the best compromise between cost, speed and reliability. With this, you see that a freight forwarder is a logistic officer and one adhering to and ensuring statutory compliance. A freight forwarder therefore carries out an aspect that is gratifying in the facilitation of trade through consultancy and networking. In summary the freight forwarding family comprises the following; packaging and warehousing firms, custom licensed agents, courier companies, global logistics and air freight companies, cargo brokers and consolidators and multimodal transport companies.
Changing Roles of Freight Forwarding
The traditional freight forwarding functions are divided into (i) documentation (ii) planning and costing routes (iii) booking  and coordinating freight, arranging and ancillary services such as; warehousing and packing, consolidation, paying charges and dues to carriers, ports, customs etc (iv) rendering  advices to shippers and providing information to help them prepare quotation, these are the activities that makes a freight forwarder to be portrayed as agent to the shipper.
Scope in Terms of Spread
Nagaff is in three zones of the federation; South- East zone, comprising; Onne, Port Harcourt area 1, Airport, Calabar and Warri. Northern zone, which comprises; Kano, Abuja and Kaduna-Katsina. Finally, the Western zone, comprising; Murtala Mohammed airport, Apapa port, Tincan Island port, Seme, Idiroko, Ikorodu, KLT, Port Terminal Management Limited (PTML), and Federal Operation Unit (FOU).
Major Focus as New Nagaff President
From all that I have said, you can see that freight forwarding is a gamut of activities, therefore in sustaining our passion at ushering in freight forwarding practice in Nigeria, the area of training and retraining of members in accordance with the Council for Regulation of Freight Forwarding in Nigeria (CRFFN) act number 16, 2007, is a primary area of focus in this administration, because there is an urgent need for skill acquisition and capacity building. Secondly, I will look at the area of intensifying on public advocacy, because the old orders, practices and procedure are still living with us. Finally, I will also look out to advise government on the consequence of inimical trade policies where and when the need arises.
Challenges Faced
Administering an association like Nagaff, which is a non-profit making organization,  yet committed to public advocacy, sustains itself through membership subscription. In this wise, the obligation of making members to be loyal and committed requires extra effort.
IT Impact on Service Delivery
Obviously, before now the World Trade Organisation (WTO) / World Custom Organisation (WCO), has been at the forefront of championing IT driven cargo clearance procedures and transactions, which culminated into simplification, harmonization of custom tariffs and clearance procedures with emphasis placed on elimination of cumbersome procedure and bottleneck in cargo clearance processes. Therefore, in pursuit of globalization and in compliance to IT driven trade transaction and facilitation the WTO is promoting a paperless shipping and trade environment. IT has also encouraged an “increased cargo through-puts “(influx of cargo) and enhanced “turn around time of vessel “(discharging time for ship).
ICT Growth
One important thing that has happened has to do with exchange of expertise between Nigeria and other nations, talking about globalization. And since Nigeria can not be isolated from the world, then obviously looking at our population, human resources and natural resources, Nigeria has between 1999 following the introduction of GSM and in compliance to Y2K (computerization), it is remarkable to note that Nigeria has been ICT compliance for over 20 years. Therefore, the growth of ICT in Nigeria is at a steady increase but there is still room for improvement, especially within our educational sector and some aspect of government dealings, because ICT has a place in promoting transparency.

      


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NCC to Curb SIM Fraud, Strengthen Digital Security with New Platform

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Nigerian Communications Commission (NCC) has unveiled plans to introduce a Telecoms Identity Risk Management System (TIRMS) platform to tackle SIM-related fraud, strengthen digital security and boost confidence in Nigeria’s digital economy.

NCC to Curb SIM Fraud, Strengthen Digital Security with New Platform

Aminu Maida, executive vice chairman of the commission, disclosed this on Thursday in Abuja at a stakeholders’ consultative forum on the proposed platform and planned regulatory changes.

Maida, represented by Rimini Makama, executive commissioner, Stakeholder Management, said the Mobile Station International Subscriber Directory Number (MSISDN), commonly known as SIM or mobile phone number, had become central to financial transactions, digital identity and access to services, but warned that its widespread use had also created vulnerabilities.

He noted that fraudulent activities linked to recycled, swapped, churned and barred SIMs had emerged as a major channel for identity theft and financial crimes, weakening trust in digital platforms.

He said, “The Mobile Station International Subscriber Directory Number commonly known as the SIM or mobile phone number has evolved into a critical identifier underpinning financial transactions, digital authentication, and access to essential services across all sectors of our economy.

“This evolution, however, has created new and challenging vulnerabilities. The fraudulent use of churned, recycled, swapped, and barred MISISDN’s has become a significant vector for financial fraud and identity theft, eroding public trust in our digital platforms and undermining the identity of systems we have worked hard to build.

“It is in direct response to these challenges that the Commission has initiated the Telecoms Identity Risk Management System Platform.”

According to him, the platform will enable service providers to verify mobile numbers flagged for suspicious or fraudulent activities before granting access, a move expected to reduce exposure to fraud and improve accountability.

He added that the system would enhance coordination among regulators, financial institutions and security agencies to build a more resilient digital ecosystem.

To support the rollout, the commission has proposed amendments to its Quality of Service Business Rules and the Registration of Communications Subscribers framework.

The proposed changes will require telecom operators to notify subscribers at least 14 days before recycling their lines and to upload details of churned numbers to the platform within seven days.

The amendments also introduce stricter provisions for blocking fraudulently registered or misused SIMs, aimed at improving transparency and protecting consumers.

Maida said the initiative reflects the commission’s commitment to collaboration and a whole-of-government approach to addressing digital risks, urging stakeholders to actively contribute to shaping the framework.

Also speaking, Olatokunbo Oyeleye, director of Cybersecurity and Internet Governance at the commission, emphasised the importance of trust in the digital economy.

“As rightly noted, digital trust is the operating licence of modern economy. Without it, nothing scales and with it everything accelerates. For our sector, this trust must be embedded across the entire value chain,” she said.

It was reported earlier that the NCC proposed that telecom operators must give subscribers a minimum of 14 days’ notice before deactivating their SIM cards over inactivity or post-paid churn.

The proposal was contained in a consultation paper titled Stakeholders Consultation Process for the Telecoms Identity Risks Management Platform, dated February 2026 and published on the Commission’s website.

Under the proposed amendments to the Quality-of-Service Business Rules, the NCC stated that “prior to churning of a post-paid line, the Operator shall send a notification to the affected subscriber through an alternative line or an email on the pending churning of his line.”

It added, “This notification shall be sent at least 14 days before the final date for the churn of the number.”

A similar provision was proposed for prepaid subscribers. The commission said, “prior to churning of a pre-paid line, the Operator shall send a notification to the affected subscriber through an alternative line or an email on the pending churning of his line,” stressing again that the notice “shall be sent at least 14 days before the final date for the churn of the number.”


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Kidnappers Now Use Banks to Collect Ransoms — Expert

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Dr. Kabir Adamu, a security expert, has raised concern that kidnappers in Nigeria are now using banks to collect ransom payments.

Kidnappers Now Use Banks to Collect Ransoms — Expert

Pix… CNBC

Adamu explained that in the past, kidnappers typically demanded cash payments for ransom.

However, there has been a noticeable shift to using mainstream banks for transactions.

Speaking on Arise News, Adamu, who is the CEO of Beacon Security and Intelligence Ltd, said this trend is worrying. In the past, kidnappers usually demanded cash, but now they are asking victims’ families to pay money through bank accounts.

He revealed that his team has tracked cases where ransom money was paid into bank accounts and successfully withdrawn.

Although he did not mention the banks involved, he said some progress is being made to address the issue.

Adamu explained that criminals previously used fintech platforms, but have now moved to traditional banks. This shift raises serious concerns about how well banks are monitoring transactions and following regulations.

He said Nigeria has improved its financial intelligence systems, especially after being removed from the Financial Action Task Force (FATF) gray list.

However, he noted that there are still weaknesses in how rules are enforced.

According to him, “A lot has been done in terms of policy, but there are still major gaps in operations and compliance.”

“We’ve monitored kidnapping for ransom cases where the ransom is being collected by formal banks,” Adamu said.

“My team and I were shocked when the ransom demand was made in a formal bank. It was paid and collected. I don’t want to mention the names of the two banks that were extremely guilty, but even for those two, progress is being made,” he said.

The security expert noted that although fintech platforms had previously been linked to ransom payments, criminals have now shifted their operations to traditional banking channels, raising significant concerns about compliance and oversight in the banking industry.

Adamu emphasized that this shift in tactics underscores the urgent need for stronger accountability measures and compliance standards within Nigeria’s financial institutions.

He also pointed out the challenges faced by regulatory bodies in fully addressing the issue, despite recent advancements in financial intelligence efforts.

“From the point of view of policy, a lot has been done, but from the point of view of operations, there is still a lot that remains to be done,” Adamu stated.

According to a report by SBM Intelligence, Nigeria’s kidnap-for-ransom crisis generated at least N2.57 billion for criminal groups between July 2024 and June 2025.

The report, titled “The Year Ahead at an Inflexion Point,” highlighted that despite kidnappers’ demands totaling N48 billion during the year, they only received N2.57 billion in actual payments.

 


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Stakeholders at Crisis Management Flagship Conference 2026 Call for AI-Driven Preparedness, National Coordination

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CMC Connect LLP (Perception Consulting) convened the Crisis Management Advocacy Month Flagship Conference 2026 in Lagos, spotlighting the urgent need for artificial intelligence-driven strategies and more coordinated systems to address today’s rapidly evolving crisis landscape.

The conference, held at the Metropolitan Club, Lagos, brought together key stakeholders from government, industry, and the communications ecosystem under the theme, “Crisis Management in the AI Milieu: Fresh Threats, Smarter Responses.” Discussions throughout the event reinforced the need to shift from reactive crisis management to a more proactive, intelligence-led approach to preparedness.

In his welcome address, Yomi Badejo-Okusanya, Lead Partner at CMC Connect LLP, called for a fundamental repositioning of crisis management within organisational leadership. He noted that crisis management must move from the background to the centre of leadership, stressing the importance of anticipation, preparation, and decisive leadership in navigating crises. He described the conference as part of a broader movement aimed at redefining preparedness in an increasingly volatile environment.

Badejo-Okusanya also announced the launch of Crisis-X, an AI-driven crisis management platform developed by CMC Connect LLP, describing it as “built for speed, intelligence, and the demands of the current moment.”

“In the age of AI, a stitch in time doesn’t just save nine, it preserves reputation, leadership, and the trust that underpins both,” he added.

Delivering the keynote address, Bosun Tijani, Honourable Minister of Communications, Innovation and Digital Economy, highlighted the growing importance of data, technology, and coordinated systems in managing modern crises.

He emphasised the need for a forward-looking approach, stating that while crises are inevitable, responses can be shaped through preparedness. “With the right data and systems, organisations can move from reacting to crises to anticipating risks and managing them in real time,” he said.

A key highlight of the conference was the unveiling of the CMC Connect Crisis-X Intelligence Engine, an AI-powered platform designed to enhance how organisations detect, analyse, and respond to crises. The solution integrates real-time monitoring, sentiment analysis, strategic response planning, and recovery mechanisms. It also incorporates emotional intelligence capabilities to help organisations better interpret and respond to public sentiment during critical situations.

In addition, a Public Verification Portal was introduced to help combat misinformation by enabling organisations to validate and disseminate accurate information in real time, thereby safeguarding credibility and strengthening public trust.

Discussions at the conference reflected a shared concern about the speed and complexity of modern crises, particularly in an era shaped by digital platforms and artificial intelligence. Speakers noted that misinformation now spreads faster than institutional responses, placing credibility and trust at the centre of effective crisis management.

As one of the key observations from the sessions highlighted, “today, crises are faster than facts, louder than truth, and increasingly engineered,” reinforcing the urgency for organisations to adopt faster, more coordinated, and intelligence-driven responses.

As the conference drew to a close, participants collectively underscored the importance of embedding preparedness as a strategic priority. There was a shared commitment to leveraging innovation, collaboration, and responsible use of technology to navigate an increasingly complex risk environment.

In his goodwill message, Olalekan Fadolapo, Director General and Chief Executive Officer of the Advertising Regulatory Council of Nigeria, who represented the Honourable Minister of Information and National Orientation, Mohammed Idris Malagi, commended the Board and Management of CMC Connect LLP for its forward-thinking approach to crisis management.

He raised concerns about the growing misuse of artificial intelligence by unregulated content creators to spread misinformation and amplify negative narratives, urging stakeholders to deploy AI more responsibly in support of national development.

Dignitaries at the event also included Femi Olubanwo, Immediate Past President of Igbobi College Old Boys Association and Partner at Banwo & Ighodalo; Kunle Elebute, Immediate Past Chairman of KPMG Africa and current Chairman of CMC Connect LLP; and Bolajoko Bayo-Ajayi, the first female President and Chairman of Council of the Nigerian Institute of Marketing, among other distinguished guests.

The Crisis Management Advocacy Month Flagship Conference ultimately reinforced a central message, while crises are inevitable, organisations that invest in anticipation, intelligence, and coordinated response will be better positioned to protect trust and emerge stronger.


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