Telecom
Instagram Unveils Teen Accounts with Built-in Parental Control & Privacy
Instagram is overhauling the way it works for teenagers, promising more “built-in protections” for young people and added controls and reassurance for parents.
The new “teen accounts” are being introduced from Tuesday in the UK, US, Canada and Australia.
They will turn many privacy settings on by default for all under 18s, including making their content unviewable to people who don’t follow them, and making them actively approve all new followers.
But children aged 13 to 15 will only be able to adjust the settings by adding a parent or guardian to their account.
Social media companies are under pressure worldwide to make their platforms safer, with concerns that not enough is being done to shield young people from harmful content.
UK children’s charity the NSPCC said Instagram’s announcement was a “step in the right direction”.
But it added that account settings can “put the emphasis on children and parents needing to keep themselves safe.”
Rani Govender, the NSPCC’s online child safety policy manager, said they “must be backed up by proactive measures that prevent harmful content and sexual abuse from proliferating Instagram in the first place”.
Meta describes the changes as a “new experience for teens, guided by parents”.
It says they will “better support parents and give them peace of mind that their teens are safe with the right protections in place.”
Ian Russell, whose daughter Molly viewed content about self-harm and suicide on Instagram before taking her life aged 14, told the BBC it was important to wait and see how the new policy was implemented.
“Whether it works or not we’ll only find out when the measures come into place,” he said.
“Meta is very good at drumming up PR and making these big announcements, but what they also have to be good at is being transparent and sharing how well their measures are working.”
Teen accounts will mostly change the way Instagram works for users between the ages of 13 and 15, with a number of settings turned on by default.
These include strict controls on sensitive content to prevent recommendations of potentially harmful material, and muted notifications overnight.
Accounts will also be set to private rather than public – meaning teenagers will have to actively accept new followers and their content cannot be viewed by people who don’t follow them.
InstagramParents who choose to supervise their child’s account will be able to see who they message and the topics they have said they are interested in – though they will not be able to view the content of messages.
However, media regulator Ofcom raised concerns in April over parents’ willingness to intervene to keep their children safe online.
In a talk last week, senior Meta executive Sir Nick Clegg said: “One of the things we do find… is that even when we build these controls, parents don’t use them.”
Age identification
The system will primarily rely on users being honest about their ages, but Instagram already uses tools to verify a user’s age if they are suspected to be lying about their age.
From January, in the US, it will use artificial intelligence (AI) tools to proactively detect teens using adult accounts, to put them back into a teen account.
The UK’s Online Safety Act, passed earlier this year, requires online platforms to take action to keep children safe, or face huge fines.
Ofcom warned social media sites in May they could be named, shamed or banned for under-18s if they fail to comply with its new rules.
Social media industry analyst Matt Navarra said Instagram’s changes were significant but hinged on enforcement.
“As we’ve seen with teens throughout history, in these sorts of scenarios, they will find a way around the blocks, if they can.”
Questions for Meta
Instagram is not the first platform to introduce such tools for parents – and already claims to have more than 50 tools aimed at keeping teens safe.
In 2022 it introduced a family centre and supervision tools for parents, letting them see accounts their child follows and who follows them, among other features.
Snapchat also introduced its own family centre allowing parents over the age of 25 see who their child is messaging and limit their ability to view certain content.
YouTube said in September it would limit recommendations of certain health and fitness videos to teenagers, such as those which “idealise” certain body types.
Instagram’s new measures raises the question of why, despite the large number of protections on the platform, young people are still exposed to harmful content.
An Ofcom study earlier this year found that every single child it spoke to had seen violent material online, with Instagram, WhatsApp and Snapchat being the most frequently named services they found it on.
Under the Online Safety Act, platforms will have to show they are committed to removing illegal content, including child sexual abuse material (CSAM) or content that promotes suicide or self-harm.
But the rules are not expected to fully take effect until 2025.
In Australia, Prime Minister Anthony Albanese recently announced plans to ban social media for children by bringing in a new age limit for kids to use platforms.
Instagram’s latest tools put more control in the hands of parents, who will now take even more direct responsibility for deciding whether to allow their child greater freedom on Instagram and supervising their activity and interactions.
They will also need to have their own Instagram account.
But parents cannot control the algorithms which push content towards their children, or what is shared by its billions of users around the world.
Social media expert Paolo Pescatore said it was an “important step in safeguarding children’s access to the world of social media and fake news.”
“The smartphone has opened up to a world of disinformation, inappropriate content fuelling a change in behaviour among children,” he said.
“More needs to be done to improve children’s digital wellbeing and it starts by giving control back to parents.”
Nigerian Communications Commission (NCC) has said that compensation of subscribers for poor service quality, such as persistent network outages or failed calls is automatic.
This initiative aims to ensure fairness by mandating that operators provide automatic compensation, such as airtime credits, for failing to meet regulatory Quality of Service Key Performance Indicators (KPIs).
According to the NCC, operators are required and mandated to identify affected subscribers and provide compensation directly.
In a framework for compensation of consumers published on its website, NCC said that it has directed Mobile Network Operators (MNOs) to compensate subscribers affected by prolonged or repeated poor quality of service experience within specific Local Government Areas where operators fail to meet regulatory Quality of Service Key Performance Indicators (KPIs).
The NCC also stated that the directive does not replace existing consumer protection mechanisms.
The NCC, said the directive adds a direct compensation mechanism for affected subscribers and aligns with measures set in existing legislations such as the Consumer Code of Practice Regulations 2024 and the Quality of Service Regulations 2024.
This directive applies to only Mobile Network Operators licensed and operating in Nigeria that have failed to meet their Key Performance Indicators on Quality of Service. For Internet Service Providers (ISPs) operating in Nigeria, a compensation framework is already in place.
To be eligible to receive compensation
. You experienced poor network service in an affected Local Government Area; and
- You made at least one outgoing revenue generating event (billed call, SMS, or data session) during the relevant period.
The compensation covers service failures affecting voice, data, or SMS services.
Operators are required and mandated by existing regulations to monitor their network performance across locations and service disruptions against Quality of Service KPIs.
This enables them to identify affected subscribers without the need for individual complaints.
Only service failures that fall below the defined thresholds set by the Quality of Service Regulations issued by the NCC will qualify for compensation.
Short, isolated interruptions and immediately remedied interruptions may not qualify
Compensation will be provided in the form of airtime credits.
This airtime credit will not have utilisation restrictions, and subscribers will be able to use it for voice calls, USSD sessions, data subscriptions, etc on the operators’ network.
Federal Government has announced plans to deepen collaboration with private sector players and other stakeholders in a bid to strengthen Nigeria’s cybersecurity architecture and response systems.
NDPC
Minister of Communications, Innovation and Digital Economy, Bosun Tijani, disclosed this in a recent press statement, noting that the government is considering the establishment of a Cybersecurity Coordination Council.
According to the minister, the proposed council is aimed at enhancing national cyber resilience and ensuring a more coordinated response to emerging cyber threats across public and private institutions.
Tijani emphasised that cybersecurity must be treated as a collective responsibility involving government, industry, and civil society.
“Cybersecurity is a shared national responsibility. Protecting Nigeria’s digital economy requires strong partnerships, trusted collaboration, and collective vigilance across government, industry, and civil society,” he said.
He added that through sustained collaboration, Nigeria would strengthen its capacity to detect cyber threats early, respond effectively, and build a resilient and trusted digital ecosystem.
The minister also called for increased stakeholder participation in shaping a sustainable, partnership-driven cybersecurity framework capable of deterring cybercriminal activities and safeguarding citizens, businesses, and critical digital infrastructure.
Meanwhile, the Nigeria Data Protection Commission (NDPC) has commenced an investigation into an alleged data breach involving Remita Payment Services Ltd., Sterling Bank, and other entities.
In a statement signed by its Head of Legal, Enforcement and Regulations, Babatunde Bamigboye, the commission said notices of investigation were issued to relevant parties on April 1, 2026.
The NDPC noted that affected organisations and individuals are currently providing information to aid its inquiry into the incident.
“The aim of the investigation is to ensure that data subjects are protected with appropriate technical and organisational measures,” the statement read.
It added that the probe would examine the types of personal data involved, the scope and nature of the alleged breach, potential risks to data subjects, and mitigation steps taken where breaches are confirmed.
The commission further disclosed that its National Commissioner and Chief Executive Officer, Vincent Olatunji, has directed a broader review of organisations operating digital payment systems.
According to the NDPC, entities found to be non-compliant with provisions of the Nigeria Data Protection Act, 2023, particularly regarding technical and organisational safeguards, would be scrutinised as part of efforts to maintain the integrity of the nation’s data protection ecosystem.
Sunil Mittal led Bharti Airtel has crossed the 650-million customer mark globally, fortifying its position as the world’s second-largest telecom operator by mobile subscriber base, as per a regulatory filing by the telecom operator.
“According to GSMA Intelligence, Bharti Airtel is ranked second globally by mobile customer base, with operations spread across India and Africa,” the filing said.
Commenting on this milestone, Gopal Vittal, executive vice chairman, Bharti Airtel, said: “Achieving the milestone of 650 million customers to be the second largest operator globally is a great responsibility for us to serve our customers better every day,”
He added that the telco strives to raise the bar on innovation, reliability, and experience so that every customer interaction is an opportunity to earn trust and deliver value connection.
Currently, Airtel India serves around 368 million mobile customers, meanwhile over 179 million users have been plugged into its subsidiary Airtel Africa spread across 14 countries.
Its mobile money platform, Airtel Money reached more than 52 million customers.
Additionally, the telco serves around 13 million homes with high-speed internet services and over 15 million through its Digital TV offering.
With operations spanning 15 countries and network coverage reaching over two billion people, analysts say that the latest milestone is a testimony to the natural curve of evolving from a telecom operator into a broader digital services provider.
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