E-Business
Kashifu Inuwa: Three Years of Changing the Fate of IT in Nigeria

By Mubarak Umar
Three years? Yes, three years as the Director General of National Information Technology Development Agency (NITDA), and it is heartwarming to note that growing corps of well-educated, world class technocrats are coming to the public domain to help change the narrative in public service.

In these three years, Kashifu Inuwa, CCIE defines diligence, hard work and dedication. His penchant for IT growth and vision-driven initiatives to see Nigeria grow its economy through digital technologies are unprecedented. He has demonstrated the purpose of encouraging Nigerians to embrace IT and use it as an enabler for their economic activities. He believes that IT as a source of inspiration, can be harnessed to develop new business value propositions.
As the Director General of NITDA, Inuwa has proved that Nigeria can be Africa’s largest digital economy. Since ascending the leadership of NITDA in August 2019, there has been an impressive implementation of the Agency’s Strategic Roadmap for the development of Nigeria’s IT sector envisioned by Professor Isa Ali Ibrahim (Pantami), Honourable Minister, Federal Ministry of Communications and Digital Economy, as well as implementation of President Muhammadu Buhari’s core vision of Economic Recovery and Growth Plan (ERGP) through Information Technology.
Kashifu has been steadily building upon the foundation laid by the previous occupants of that office, driving the Agency to fulfil its core mandate in consonance with the National Digital Economy Policy and Strategy (NDEPS) of the Federal Government.
To put Nigeria on a path to effectively operate a digital economy, NITDA, under the stewardship of Kashifu Inuwa mapped out a Strategic Roadmap and Action Plan (SRAP 2021-2024), identified by the Agency as the fulcrum digital economy development.
In his numerous public presentations, Inuwa has spoken extensively about the pillars captured in the SRAP, namely Developmental Regulation; Digital Literacy and Skills; Digital Transformation; Digital Innovation & Entrepreneurship; Cybersecurity; Emerging Technologies; and Promotion of Indigenous Content.
Undoubtedly, his achievements as Director General of NITDA especially in implementation of IT Regulation in the sector in the last three years are unprecedented. He walks the talks by ensuring that Nigeria maintains an automated IT Project Clearance (ITPC) and creation of user accounts for Ministries, Department and Agencies (MDAs), thus, saving the Nigerian Federal Government billions of naira.
It is on recorded that Kashifu continued with the visionary leadership of Prof. Pantami of facilitating the implementation of the Nigeria Data Protection Regulation (NDPR), which resulted in the establishment of the Nigeria Data Protection Bureau (NDPB). This action further introduced NITDA to international stage thereby earning the Agency the position of Vice Chair of the African Union Policy and Regulatory Initiative for Digital Africa (PRIDA).
Inuwa knows the ICT global terrain deeply and he is very aware of the challenges, limitations and constraints keeping Nigeria – a nation of about 200 million people – lagging behind in the evolving world of digital economy.
Against all the odds Nigeria’s IT sector faces, the NITDA DG has shown his indefatigable vision and passion to take Nigeria into the comity of nations, running on digital economy.
Under his watch, the Agency has developed several regulatory frameworks for IT development, majority of which have been published both in hard and soft copy.
The Agency embarked on the development of two regulatory frameworks for Information Technology development in government establishments. The project is to give rise to digital skills in educational institutions and rural areas of the country. In addition, Information Technology (IT) knowledge is integrated into the underserved areas and cities so as to develop human capital and provide universal access to knowledge with the aim of creating a knowledge-based economy.
Early 2020, just few months after his appointment, the outbreak of COVID-19 pandemic presented a major challenge to Nigeria and other countries across the globe, and the distinguished strategist faced the challenge by constituting a Tech4Covid Committee that explored measures to be deployed in cushioning the economic effect of the Pandemic on Nigeria’s digital enterprise.
The Committee crafted a strategy that would later ensure the retention of about 100,000 ICT jobs and the creation of additional 30,000 jobs in the Post COVID-19 era.
With the needed strategy in place, the Agency has succeeded in programming, developing and mapping out digital processes to cushion the effect of Coronavirus since it is outbreak globally; the Nigeria COVID19 Innovation Challenge, an online innovation challenge that was set up to meet the challenges our society faced as a result of the COVID-19 pandemic. Creative minds across the country came together, experimented and built software solutions that helped address this crisis.
Furthermore, NITDA developed various digital educational contents that can be accessed remotely by thousands of Nigerians who were on lockdown, as well as strategies to assist the government in continuing its daily activities virtually.
With all the challenges posed by COVID-19, Kashifu continues to provide able leadership to NITDA in discharging its duty of regulating, coordination, monitoring, evaluation and development of the growth of the Nigerian IT sector and digital economy.
In these three years of Kashifu’s reign as Director General, the Agency uncovered unfolded the potentials in Nigerian farmers through Federal Government’s initiative of National Adopted Village for Smart Agriculture (NAVSA), a project aimed at changing the face of the agricultural sector in the country.
The National Adopted Village for Smart Agriculture is an ecosystem-driven digital platform envisioned for the transformation of the agriculture sector in Nigeria. It is designed to help farmers and other agricultural ecosystem players navigate their journey across the agriculture value chain.
This journey cuts across farm production to management, processing, harvesting, storage, marketing and consumption. Farmers were trained and empowered with digital devices and seeds funding, which also created direct and indirect jobs in the country.
NITDA also launched the National Adopted School for Smart Education (NASSE) to promote digital literacy and skills. 500 students and 30 teachers at Junior Secondary School Karshi benefited from the pilot scheme. The Agency also supervised the training of thousands of Artisans across the 6 Geo-Political Zones on digital literacy and phone repairs.
The Agency trained women on ICT and Entrepreneurship, People Living with Disabilities, each provided with Laptops (with pre-installed e-learning & graphics Software), Internet Dongles & Bag-Packs, direct jobs and indirect jobs were created; trained hundreds of Nigerians on Software, Mobile App & Web Development, and Entrepreneurship.
In addition to making an effort in IT development as well as enhancing the IT capacity of the citizenry, hundreds of IT Hubs, IT Parks, and Community ICT Centres were established, furnished and equipped with world class facilities across the states of the federation. The Agency, through its strategic relations with Tecpreneurs, supported start-ups, IT hubs and ecosystem builders through Nigeria ICT Innovation and Entrepreneurship Vision (NIIEV). In the process, NITDA’s programmes have created employment for Nigerian youths.
To ensure Nigeria’s pool of talents were not left behind, the Agency under his watch, established National Centre for Artificial Intelligence and Robotics (NCAIR), to drive and support research, development, and adoption of Emerging Technologies in Nigeria.
The Centre is creating the required environment for Nigeria’s teaming youths; encourage innovation and indigenisation of technologies to help address the continuous reliance on foreign products and services which has negative impact on the country’s economy. It serves as a bridge between the government, industry, and the academia in providing research environment for creativity, idea integration, collaborative environment, development of ICT policies, processes and strategies.
Kashifu commissioned Digital Fabrication Laboratory (Abuja FabLab 1.0), a unit within the Centre that serves as one of its revenue-generating components. FabLab offers training and capacity-building programmes for the Centre’s staff and external Agencies requiring such services.
While the FabLab serves all the entities within the ecosystem, it also maintains an open-door policy to the public, hence encouraging all digital innovators and makers to drive their ideas from inception to impact. It maintains an open access policy to allow the laboratory to serve as a digital innovation accelerator for all innovators and makers. It allows open-production and public access to aid innovation and entrepreneurship activities.
As a result of Kashifu’s commitment, Nigeria made history when it the Agency hosted the Key Generation and Handover Ceremony for Root Certification Authority (RCA) for Country Signing Certification Authority (CSCA) and Country Verification Certification Authority (CVCA) of the National Public Key Infrastructure (NPKI), signaling the commencement of Public Key Infrastructure Service Provision in Nigeria.
As a results of NITDA’s high productivity, performance, excellence in service delivery and impact on the nation IT sector, the Agency received the prestigious National Productivity Order of Merit (NPOM) Award from the President of Nigeria, Muhammadu Buhari, GCFR. The honour is for the Agency to do more in getting all Nigerians on board the digital journey of the Federal Government. Interestingly, NITDA is the only government Agency that was honoured with this award.
These successes, certainly, have been achieved through the efforts of this distinguished personality who against all odds, leads his organisation to greater heights. As he celebrates three years in office, I join millions of Nigerians in congratulating him for these achievements.
I also pray that the Almighty continue to guide him as he leads NITDA to greater heights and facilitates Nigeria’s transformation into a leading digital economy where citizens use digital technologies in creating wealth and prosperity.
E-Business
Study Reveals 83% of Employees Stay Connected to Work During Time Off, Fuelling Digital Anxiety

A new Kaspersky survey undertaken in the Middle East, Turkiye and Africa (META) region reveals that digital anxiety is becoming a defining feature of modern work culture, as employees don’t disconnect even during their free time and vacations.

According to the findings, 83% of respondents keep an eye on work tasks outside working hours. An overwhelming 85% reply to all work-related messages in instant messaging apps, while the same share (85%) check work emails during their time off – and 81% admit they are responding to work emails while on vacation or in their personal time.
The pressure to remain constantly available is contributing to heightened stress levels in the workplace. Other sources of stress include work issues, for example, 43% experience anxiety after accidentally sending a random message to a work chat.
Interestingly, not all digital mishaps are perceived equally: 40% report that they take it calmly when they send an unfinished email, proving that some mistakes are considered less damaging than others.
Blurred boundaries between professional and personal life, combined with instant communication tools, are intensifying feelings of constant monitoring and fear of making digital errors.
More than a third (36%) of respondents say they feel extremely uncomfortable or even scared if their boss notices them scrolling through social media at work instead of working. The “always-on” culture may undermine employee well-being, increase burnout risks, and reduce overall productivity in the long term.
“Digital anxiety doesn’t just affect employee well-being – it can also increase cybersecurity risks for organisations. When people feel constant pressure to respond immediately to messages and emails, they are more likely to act impulsively, without carefully verifying links, attachments, or sender identities.
This urgency can make employees more vulnerable to phishing, and other scams using social engineering techniques,” comments Brandon Muller, Technical Expert at Kaspersky.
Kaspersky recommends employees to follow the below tips to avoid digital anxiety and associated cyber risks:
- Slow down before clicking or replying. Digital anxiety can trigger automatic reactions. A short pause to check sender details, URLs, or attachments can prevent security breaches.
- Treat urgency as a red flag. Cybercriminals often exploit pressure and fear. Always verify unexpected or urgent requests before responding.
- Avoid handling sensitive information on unsecured networks. Public Wi-Fi, often used when working outside regular hours, increases exposure to cyber threats. Mobile network and VPN should be applied in such cases.
- Use technologies that will help reduce risks. For example, Kaspersky Premium offers AI-powered anti-phishing features designed to help warn of potential threats.
Businesses can reduce cybersecurity risks related to employees’ digital anxiety by providing regular cybersecurity training that helps staff recognise threats and respond correctly even under stress.
At the same time, organisations should use robust cybersecurity solutions to minimise the impact of human error. Kaspersky Next’s adaptable and robust cloud-native protection, underpinned by an unequalled cybersecurity track record, is one of such products.
Protection solutions for mail servers, such as Kaspersky Security for Mail Server, with anti-phishing capabilities, help to additionally decrease the chance of infection through a phishing email.
E-Business
FG Approves Electric Buses for Civil Servants, Pushes Local Auto Growth

Federal Government of Nigeria has approved the acquisition of electric buses for civil servants as part of efforts to promote cleaner transportation and boost local vehicle manufacturing.

The development was disclosed in Abuja by Joseph Osanipin, Director-General of the National Automotive Design and Development Council (NADDC). Osanipin said the buses would be sourced from local assemblers to strengthen domestic production and stimulate growth in Nigeria’s automotive sector.
He stated: “The initiative is aimed at encouraging the transition to cleaner mobility while creating opportunities for local manufacturers.” According to him, the government has also procured charging infrastructure that will be deployed across parts of the country to support the adoption of electric vehicles.
As part of broader efforts to develop the sector, the council is establishing the Nnewi Automotive Development Park in Anambra State. Osanipin explained: “We are developing the Nnewi Automotive Development Park where we will provide the necessary infrastructure so that users of the park can share facilities.”
He added that the shared infrastructure model would enable investors and manufacturers to operate without bearing the full cost of setting up independent facilities. The council is also seeking additional investment to accelerate the development of the park and attract more industry participants.
Osanipin urged Nigerians to support locally assembled vehicles, noting that increased patronage would help create jobs and drive economic growth. He said the council is providing training to manufacturers and stakeholders to enhance local production of vehicle components such as batteries and tyres.
“The move will reduce import dependence, create employment opportunities, and contribute to the country’s Gross Domestic Product,” he said. The NADDC is also working with the Bank of Industry Nigeria to facilitate the disbursement of the National Automotive Development Fund to qualified stakeholders.
E-Business
Jumia Reaffirms Commitment to Consumer Trust on World Consumer Rights Day

As the global community commemorates World Consumer Rights Day, Jumia Nigeria joined industry leaders, regulators, and consumer advocates at the Lagos Marriott Hotel, Ikeja, for a high-level panel session hosted by the Lagos State Consumer Protection Agency (LASCOPA) on Tuesday, March 17, 2026.

Speaking during the session, Peters Afebuame, Group Head of Content and Production at Jumia, highlighted Jumia’s comprehensive approach to protecting consumers from counterfeit or adulterated products on its marketplace, noting that the company has implemented structured checks and technology-driven systems across the entire product lifecycle, from seller onboarding to post-listing monitoring, to safeguard product authenticity.
“Ensuring product authenticity on our platform requires a combination of technology, policy enforcement, and continuous seller engagement,” he stated.
“At Jumia Nigeria, we have implemented a multi-layered process that begins with rigorous seller onboarding and policy agreements, followed by catalogue configuration controls, AI-driven product attribute verification, and the use of global product identification standards. These systems are reinforced by ongoing quality moderation, brand protection mechanisms, and strict enforcement actions, including product and seller delisting, ensuring that customers can shop on our platform with confidence.”
Central to Jumia’s consumer protection framework is a rigorous seller verification process designed to ensure marketplace integrity. Vendors are required to provide proof of legal and regulatory compliance before gaining access to the platform. This vetting process is reinforced by a strict quality control system that monitors products listed on the platform, backed by a zero-tolerance policy toward counterfeit or substandard goods. Non-compliant sellers face penalties and permanent delisting from the marketplace.
Transparency also remains a core priority in helping customers make informed purchasing decisions. Product listings across the platform feature clear specifications, verified descriptions, and detailed images, enabling shoppers to understand exactly what they are purchasing before completing a transaction.
Recognising that digital literacy plays a critical role in online safety, Jumia continues to invest in consumer education initiatives through instructional “how-to” videos, platform guides, and social media campaigns that equip Nigerian shoppers with practical knowledge to navigate online shopping securely and confidently.
To further strengthen transaction security, Jumia leverages its proprietary payment solution, JumiaPay, which provides a secure and encrypted payment infrastructure designed to protect customer financial data. The company also adheres to internationally recognised data protection standards such as the General Data Protection Regulation (GDPR) and local regulatory frameworks established by the Nigeria Data Protection Commission (NDPC), ensuring responsible handling and protection of user information.
Beyond the point of purchase, Jumia reinforces consumer protection through a customer-centric return and refund policy designed to ensure seamless resolution when issues arise. A dedicated customer service team also provides support through multiple channels, including phone and social media, enabling swift response to consumer inquiries and complaints.
As e-commerce continues to expand across Nigeria, Jumia reaffirmed its commitment to building a marketplace that prioritises fairness, transparency, and consumer safety. Through continuous investment in technology, strong policy enforcement, and ongoing consumer engagement, the company aims to strengthen trust and confidence in Nigeria’s growing digital commerce ecosystem.
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