E-Business
eCommerce to The Rescue for 23m Unemployed Nigerians

Dr. Hassan Kuja, an economist, writes from Taraba
Nigeria is currently mired in the throes of a worsening unemployment tide.
As you read this, the situation is so bad that out of every three Nigerians you encounter, one of them is unemployed. Numbers wise, Nigeria’s unemployment profile currently stands at about 33.3%.
The data above is backed up the latest statistics released by the National Bureau of Statistics (NBS). The report released on Monday, March 15, 2021 Monday, March 15, makes for grim reading. It showed that Nigeria’s unemployment rate rose from 27.1 per cent in the second quarter of 2020 to 33.3 per cent in the fourth quarter of 2020.
In layman terms, the foregoing translates to about 23.19 million unemployed people and this does not take into account millions of underemployed Nigerians.
Part of the NBS report reads as follows: “During the reference period, the computed national unemployment rate rose from 27.1 per cent in Q2, 2020 to 33.3 per cent in Q4, 2020, while the underemployment rate decreased from 28.6 per cent to 22.8 per cent. A combination of both the unemployment and underemployment rate for the reference period gave a figure of 56.1 per cent.
“This means that 33.3 per cent of the labour force in Nigeria or 23,187,389 persons either did nothing or worked for less than 20 hours a week; making them unemployed by our definition in Nigeria. This is an additional 1,422,772 persons from the number in that category in Q2, 2020. Using the international definition of unemployment, the rate was computed to be 17.5 per cent.”
But this is not the full picture of the worrisome unemployment trend in Nigeria.
Nigeria now boasts the unenviable status of being the country with the second highest unemployment rate in the world, second only to fellow African country, Namibia, which has the world’s highest unemployment statistic with 33.4 per cent. In achieving this unwanted feat, Nigeria recently surpassed South Africa on a list of 82 countries whose unemployment rates are tracked by Bloomberg.
Meanwhile, the situation seems to be headed for an even more worrisome trajectory, with the nation’s fast growing population expected to see Nigeria become the third most populous country in the world by 2050, with over 300 million people. This is according to projections by the United Nations. Also, economists and other experts expect Nigeria’s unemployment profile to soon overtake that of Namibia and become the world’s highest. The prediction is premised on the fact that more people are expected to join the labour market as population growth continues to outpace output expansion in Nigeria and as more graduates join the list of those eligible to work.
In the middle of this doom and gloom, many analysts and other commentators have posited that government alone cannot solve the unemployment conundrum, despite its status as the biggest employer of labour. Indeed, the overwhelming position is that 21st Century economies are built on the spirit of private enterprise, with government expected to support and provide the enabling environment for the private sector to thrive, and in so doing unleash the power of entrepreneurship in creating more employment opportunities for the teeming youth population.
The foregoing calls to mind the yet-untapped potentialities of the e-Commerce sector in reversing Nigeria’s disastrous unemployment profile and specifically, the laudable efforts of a company like Konga, a world class Nigerian-owned player which has defied a myriad of hurdles and challenges that come with operating in a difficult terrain like Nigeria. I visualize a company like konga to be possibly the largest employer of quality human capital in Nigeria with the next five years and may be the highest single tax payer if given a chance to survive by government during this incubation period. Things have changed globally and our government and policy makers must pay attention and support companies like konga that shall alter the destiny of Nigerians in the very near future. It is clear the current owners have shown in a short period that they are not infants and have the required passion and capacity in the market place. Let me use Konga to explain the new economy:
In Konga, Nigeria has a gem that has provided a lifeline for many families and still continues to create a host of employment opportunities, despite building up its own infrastructure and with little or no institutional support. Having taken a critical look at the Nigerian e-Commerce sector in the course of my academic thesis, I remain convinced that if Nigeria had at least three other entities as dedicated to the empowerment of the Nigerian youth as Konga, we would be telling a different story in terms of our current unemployment nightmare for our brilliant youth population.
Konga runs a fusion of online and offline retail which has delivered so much value to Nigerians, employment-wise.
The management of the company, which came under new ownership in 2018, has hardly hidden its desire to saturate every nook and cranny of Nigeria with its presence, by citing at least one Konga store in each local government in the country.
Going by the current number of local governments in Nigeria, we are looking at a whopping 774 physical stores – a very ambitious project by any stretch of the imagination.
Already, Konga is on its way to achieving this feat which would make it arguably the biggest employer of labour in Nigeria. Even with the number of stores powered by technology it has at the moment across various states in Nigeria which currently stands at less than 50, Konga is creating direct and indirect employment opportunities for thousands of Nigerians. These stores are manned by Nigerians through and through – with Konga also particularly embracing the policy of employing indigenous members of the community/states in each of its store locations.
To its credit, the company also runs its own internally-owned logistics company through which many have secured gainful employment, with a huge number of staff and other essential delivery personnel regularly being employed to manage Konga’sgrowing fleet of trucks, buses, cars and motorcycles. This is not to mention other existing subsidiaries within the Konga group including its CBN-licensed mobile money platform, KongaPay and online travel agency, Konga Travel which has created massive opportunities for many.
In July 2020, the media was awash with news that Konga had relaunched YUBOSS, its reseller scheme under the new name – Konga Affiliate. Through this scheme, Konga extended an offer of creative employment to millions of smart unemployed and under-employed Nigerians, by giving them an opportunity to earn unlimited income by partnering with the company. The initiative further offers successful affiliates, some of whom reside in unreached and under-served parts of the country, a chance to rise through the ranks and become part owner of a Konga franchise store.
There is no doubt that very few organizations in Nigeria can provide such opportunities for correcting the worrisome unemployment statistics staring us in the face.
Also, in Konga, Nigeria boasts a world-class platform that has continued to incubate and nurture the country’s growing army of tech developers, creative artists and other digital natives. With an in-house tech structure that can rival that of any blue-chip company in the world, Konga provides a fitting ground where many of Nigeria’s talented but restive youths find expression in exhibiting their digital skills and influencing the growth of the fintech and other allied sectors with their apps and other inventions. Till date, Konga has nurtured thousands of digital netizens in its never-stopping conveyor line, with many of them eventually taking their skills to other foreign countries – Germany, Canada, Russia, among many others, all of whom have come to rely on and feed off Konga’s supply line of digital talents.
Why has the Federal Government of Nigeria, or the Chief Executives of various state governments, not for once considered partnering with Konga even for the selfish interest of empowering citizens of their own states, you may ask?
Despite being an economist, I take an avid interest in e-Commerce, which remains, in my opinion, a futuristic sector that has the capacity to bring Nigeria shoulder-to-shoulder with the rest of the advanced world. However, a deep understanding of the immense economic power of e-Commerce, lacking as it is, on the part of political office holders in Nigeria, is one of the major leadership deficits we endure here.
This is one of the reasons why leaders in Nigeria have consistently failed to leverage the immense employment-generating potential of an e-Commerce engine such as Konga.
But it is time to wake up and smell the coffee!
As highlighted earlier, government alone cannot solve Nigeria’s unemployment challenge. This is where tested and trusted, tech-driven, ethical platforms such as Konga comes in or other Nigerian-focused companies, especially those that can do more with a little institutional support.
In the United States and other advanced economies, governments have taken advantage of the sheer power of e-Commerce in empowering its citizens. To bring this reality into stark relief, let’s compare some figures from a global e-Commerce standpoint.
Amazon, headquartered in the United States remains the world’s biggest e-Commerce platform. Its founder, Jeff Bezos has occupied and still jostles for the position of the world’s richest man. He is presently in second position after Tesla’s Elon Musk. The stock of Amazon has more than quintupled over the last five years, catapulting Bezos from a mere multibillionaire to the world’s first centi-billionaire and, later, the first person worth more than $200 billion. This is in spite of the fact that Bezos lost a significant portion of his net worth after his divorce in 2019, which left his ex-wife MacKenzie Scott with around 25% of their Amazon holdings. Amazon enjoys tax breaks from the United States government.
During the lockdown occasioned by the COVID-19 pandemic, Amazon reportedly employed over 100,000 Americans as it positioned itself as an ‘essential’ service during the pandemic, serving the needs of needy Americans who required essential supplies such as food, groceries, meds and other gadgets delivered to them in the safety of their homes.
Asian giant, Alibaba had 117,600 employees as at March 2020 but it has also seen its staff strength rise significantly, especially during the lockdown. Even in the face of a recent fallout between its founder, Jack Ma and the Chinese government, Alibaba still enjoys the confidence of the government and the Chinese people.
In the case of Konga, my enquiries from the company’s executive management revealed that the lockdown posed a tough period for its business with a well-publicised series of restrictions from the government. Through it all, the management insisted none of its staff would be sacked and even embarked on a nationwide campaign to feed thousands of families using its staff for two weeks as its own form of palliatives.
Nigeria’s unemployment outlook is dire but a lot can be done, if only we can leverage the power of e-Commerce and an established, world-class structure such as Konga.
As Dr. B.B Usman stated: ‘‘This is why regional e-Commerce economic platform blocs like Alibaba, Konga, and others are emerging to demonstrate that the analogue economic model is dead, especially in the face of digital transformation. Digital economy is here and Africa must empower her e-Commerce entrepreneurs; not only with litmus packages, but by granting them 10-year tax holiday to fast track the creation of youth employment; while boosting regional wealth.’’
Now is the time to act and reverse the future of millions of hopeless Nigerian youths!
E-Business
Nigeria Police Arrest Okitipi, Nigerian Allegedly Linked to Microsoft 365 Hack

Okitipi Samuel, a Nigerian man, has been taken into custody by the Nigeria Police Force for his alleged role in a global cyberattack on Microsoft 365 users.

Benjamin Hundeyin, Force public relations officer, disclosed this on Thursday in Abuja while briefing journalists on the outcome of investigations carried out by the National Cybercrime Centre of the Nigeria Police Force.
Hundeyin said the centre, under the leadership of Ifeanyi Uche, its director and Commissioner of Police, commenced investigations in collaboration with Microsoft, the Federal Bureau of Investigation, the United States Secret Service, and the United Kingdom’s National Crime Agency.
According to him, investigations revealed that a phishing toolkit known as “Raccoon 0365” was used to create fake Microsoft login portals to harvest user credentials and unlawfully access email accounts belonging to corporate organisations, financial institutions, and educational institutions in several countries.
“This investigation commenced following credible intelligence received from Microsoft USA through the FBI, indicating that a malicious phishing toolkit known as Raccoon0365 was being used to create fake Microsoft login portals, harvest user credentials, and unlawfully access the email accounts of corporate organisations, financial institutions, and educational establishments,” Hundeyin said.
He added that between January and September 2025, several reports of unauthorised access to Microsoft 365 accounts were traced to phishing emails designed to mimic legitimate Microsoft login pages, enabling business email compromise, internal phishing, data breaches, and other cyber-enabled fraud.
Hundeyin said digital forensic analysis and cryptocurrency tracing identified wallets connected to the illegal operation.
He noted that operatives were deployed to Lagos and Edo states, leading to the arrest of three suspects identified as Joshua, James, and Okitipi Samuel between September 20 and October 4, 2025.
“Following extensive digital forensic and technical intelligence analysis, the centre conducted cryptocurrency tracing that identified suspicious wallets connected to cash-out schemes.
“Acting on actionable intelligence, operational teams were deployed to Lagos and Edo states, resulting in the arrest of Joshua, James, and Okitipi Samuel. Searches at their residences led to the recovery of mobile devices, laptops, and other digital exhibits linked to the fraudulent scheme,” he said.
Hundeyin identified Okitipi Samuel, also known as “0365” and Moses Felix as the principal suspect and developer of the phishing infrastructure.
He added that investigations confirmed Samuel unlawfully used the email details of one of the arrested individuals without consent to register some of the accounts used in the operation.
The police spokesperson said further investigations revealed that the identities of Joshua and James were used without their consent.
“There was no evidence linking them to the creation or operation of the phishing scheme. They were victims of identity theft,” Hundeyin said.
He said a prima facie case had been established against Samuel for identity theft, unlawful access to computer systems, creation and distribution of malicious software, unauthorised interference with network data, and aiding and abetting fraud.
Hundeyin added that the suspect would be charged under relevant provisions of the Cybercrimes (Prohibition, Prevention, etc.) Act, 2024.
He said the suspect would be prosecuted in Nigeria, noting that the country has the capacity to enforce its cybercrime laws, although extradition could be considered if formally requested through due process.
Hundeyin assured Nigerians that the police, under the leadership of Kayode Egbetokun, inspector-general of Police, would continue to protect the country’s digital ecosystem and urged citizens to practise good cyber hygiene by being cautious when clicking links and sharing personal information online.
Speaking separately, Ifeanyi Uche, director of the National Cybercrime Centre, urged Nigerians to exercise caution online.
Uche advised members of the public to avoid clicking on links from unknown or unexpected sources, noting that such links often contain malware or phishing tools designed to compromise devices and personal data.
He warned that indiscriminate clicking of links or responding to unsolicited emails could lead to unauthorised access to personal and corporate accounts, urging citizens to “wash their cyber hands” by verifying sources before taking action online.
E-Business
Nigeria Takes the Lead in the Global WSIS+20 Digital Agenda

Nigeria has unveiled a comprehensive, multi-pronged strategy designed to localise WSIS+20 commitments. This roadmap accelerates national transformation by prioritising robust infrastructure, transparent internet governance, and advanced cybersecurity through deep stakeholder collaboration.

Unveiled in New York at the Nigerian high-level side event titled “Re-Imagining Digital Cooperation for Sustainable Development: From WSIS+20 Vision to Local Action,” the strategy cements Nigeria’s position as a primary architect of the world’s digital future.
Speaking at the event, the Director General of the National Information Technology Development Agency (NITDA), Kashifu Inuwa, CCIE represented by Director, Corporate Planning and Strategy, Dr. Dimie Shively Wariowei said Nigeria’s approach is deliberately aligned with the four core activity areas identified under the ongoing WSIS+20 review process.
According to him, the focus areas provide a practical framework for translating global digital commitments into measurable national outcomes, ensuring that international resolutions drive inclusive growth and sustainable digital development at the country level.
Inuwa identified digital infrastructure as the foundation of effective localisation, noting persistent challenges in extending connectivity to underserved and remote communities. Beyond infrastructure gaps, he highlighted affordability constraints and digital literacy deficits, stressing that addressing these issues remains central to Nigeria’s digital inclusion drive.
He explained that government alone cannot shoulder the burden of nationwide digital infrastructure deployment, given Nigeria’s vast geographical spread, hence the adoption of collaborative Public-Private Partnership (PPP) models. He disclosed that Nigeria, in collaboration with the World Bank, is implementing a major fibre-optic project spanning about 90,000 kilometres nationwide to boost connectivity.
The NITDA DG also revealed that the current National Broadband Plan, which has guided broadband expansion in recent years, is nearing completion, with plans underway to renew and reposition it for the next five years. The renewed plan, he said, will strategically target increased broadband penetration as a catalyst for digital access and economic growth.
On internet governance, Inuwa referenced Nigeria’s active participation in the Internet Governance Forum (IGF), noting that the country successfully hosted its annual national IGF. He said the forum operates on a multi-stakeholder model that brings together government, the private sector, civil society and the technical community to foster cooperation and informed policy dialogue.
Cybersecurity, he added, remains a critical pillar of Nigeria’s localisation efforts. He cited the existing Cybersecurity Act and ongoing efforts to strengthen the legal framework through a reviewed version currently awaiting parliamentary approval. These measures, he said, are designed to mitigate risks associated with increased internet use and to protect users and critical digital infrastructure.
Inuwa further stressed Nigeria’s ambition to play a leadership role in advancing digital cooperation across Africa through inclusive, multi-stakeholder engagement. He underscored the importance of coordinated national data collection, noting that reliable, country-specific data is essential for tracking progress and presenting Africa’s digital development story on the global stage.
He concluded that sustained engagement and follow-up actions arising from the WSIS+20 review would strengthen digital cooperation among African countries and ensure that global digital commitments translate into tangible national and regional impact.
Stakeholders commended Nigeria’s efforts in the digital space, acknowledging the country’s growing role in shaping Africa’s digital future.
Earlier, Ms. Jennifer Chung, Co-Convener of the Informal Multi-Stakeholder Sounding Board (IMSB), praised Nigeria for convening a broad-based, multi-stakeholder delegation and for its commitment to the meaningful implementation of WSIS+20 outcomes.
Chung stressed the growing demand for localised WSIS follow-up mechanisms, noting that platforms such as the annual IGF, National and Regional IGF Initiatives (NRIs), and youth-led forums are vital for tracking progress towards the 2030 Agenda and Africa’s Agenda 2063.
She described the WSIS+20 review as a critical step toward effective monitoring, reliable data collection and evidence-based evaluation, particularly for developing countries in the Global South. According to her, these measures are essential to achieving WSIS targets and ensuring that no region is left behind.
Drawing parallels with the Asia-Pacific region, Chung noted that challenges around affordable and meaningful connectivity remain widespread across developing economies. She emphasised that expanding broadband penetration and reducing the cost of access are crucial to closing digital divides in Africa, Asia-Pacific and other parts of the Global South.
She also highlighted the need to enable active citizen participation in emerging technologies, including artificial intelligence and future innovations such as quantum technologies, stressing that inclusive digital access is key to maximising the benefits of digital transformation.
Reflecting on the WSIS+20 review process, Chung praised the innovative and inclusive approach adopted through the informal multi-stakeholder sounding board, describing it as one of the first of its kind in global digital governance. She called for sustained collaboration among governments, the private sector, civil society and the technical community to carry the WSIS vision from global commitments to local action.
E-Business
UBA Partners CIG Motors, Lagride, Launches $100m “Drive to Own” Scheme

United Bank for Africa (UBA) Plc has announced a $100 million financing partnership with CIG Motors, Lagride and the Lagos State Government to promote urban mobility and financial inclusion through a scheme tagged “Drive to Own.”

Group Managing Director/CEO, United Bank for Africa(UBA) and, Chairman, LagRide, Chief Diana Chen, flagged by LagRide drivers, at the signing ceremony of $100 Million Expansion Facility, strengthening smart mobility, driver asset ownership of over 3,500 cars, financed by UBA in partnership with Lagos State Government and LagRide, held in Lagos on Tuesday.
The initiative, unveiled on Wednesday in Alausa, Lagos, will empower 3,500 drivers in the state by enabling them to own vehicles with an equity contribution of 10 per cent of the total cost, while the balance is payable over 48 months.
UBA’s Group Managing Director/CEO, Oliver Alawuba, described the scheme as transformational, noting that it would foster inclusive economic growth, support MSME development and create opportunities for the younger generation.
“This partnership with Lagride is transformational. It will drive inclusivity for economic growth and ensure progress for everyone,” he said.
Alawuba shared a personal story, recalling that his father worked as a driver and was able to fund his education through that income. He said the scheme would provide similar opportunities for many families.
UBA’s Head of SME Banking, Babatunde Ajayi, said the partnership reflected a rethinking of traditional banking models.
“Not every business has a shop. Some businesses have wheels. Every commercial driver is running a business, yet they have remained outside formal finance. We designed credit that fits their reality,” he said.
Chairman of Lagride, Diana Chen, said the company had built a data-driven and credit-ready mobility platform for drivers, stressing that transportation remained the backbone of Africa’s economic future.
“Lagride now stands as the most structured, data-driven and credit-ready mobility platform in Nigeria,” Chen said.
The partnership aligns the strengths of the three organisations, with UBA providing financial support, CIG Motors offering viable business opportunities, and Lagride delivering a technology-driven platform to ensure sustainable livelihoods for driver-partners.
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