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Konga Rewards 10 Customers with Shopping Voucher

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(L-r): Adewale with the Konga team- Ruby Chuku head Dispute Resolution Konga.com, Nneka Obiano Marketing Communications Associate Konga.com and Oghenekaro Omu Social Media Specialist Konga.com
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In a bid to show appreciation to its teeming customers, Nigeria’s largest online mall Konga.com has rewarded 10 of its customers across the country with shopping vouchers worth N200,000 each.

The lucky winners, which were selected randomly as part of Konga’s periodic customer reward program are Akinbolarinwa Awujoola, Joan Jemilusi, Iranade Akinbolaji, Lucky Iwuobe Dele, Ngoma Emeka, Olamilekan Musbau, Martin Ayomide, Bamidele Sunday, Adewale Adelanwa and Zwalde Nanpak from across Lagos, Edo Port Harcourt, Abuja and other states across Nigeria.

The Konga gift came as an unexpected surprise for many of the winners with some still in a state of disbelief at the news until they were received their N200,000 shopping vouchers and started making purchases.

For many of the winners, the Konga gifts came at the nick of time as they had pending needs that were waiting for the financial resources to be fulfilled.

One of the winners, Joan Jemilusi expressed her wish to buy a washing machine for a while and is excited she can finally fulfill that wish.

Another winner, Olamilekan explained that the N200,000 will be useful for him as he went to commence his NYSC posting.

This comes on the heels of another wave of surprise customer reward gift presentations by Konga to almost 60 lucky shoppers as part of its 3rd anniversary celebrations in July, 2015.

Olatomiwa Akande, Konga’s head of Public Relations and Brand Management, remarked on the surprise reward program saying,” At konga, we delight in bringing happiness to our valued customers across the country. We value the unique opportunity we have to interphase with hundreds of thousands of Nigerians and we are always looking for new ways of ensuring that at each point of interaction, we leave these customers happy as we meet their needs. We sincerely hope that the gifts we have presented today will go a long way in empowering our customers to further accomplish their dreams”.

She further thanked the customers for choosing Konga.com and encouraged other customers to keep shopping on Konga.com as it might be their turn to get rewarded in the near future.

Konga.com was recently recognized with the Online Retailer of the Year Award at the 2015 Marketing World Awards and as the ‘Most Supportive Customer Service Overall in Nigeria’ by the Nigerian Customer Service Awards (NCSA) at the 2015 awards.

Konga.com is Nigeria’s largest online mall. The company launched in July 2012 with a mission, ‘To Become the Engine of Commerce and Trade in Africa’. The company has recorded very rapid growth and in just 3 years, konga.com has built an operation that leads the market in customer satisfaction, merchandise shipped and innovation.

Konga began operations as a first party retailer investing in inventory and infrastructure to support the birth of ecommerce in the region.

The company has now evolved to become Nigeria’s most vibrant online marketplace with close to 30,000 merchants registered and selling on the platform.

With over 200,000 products listed on the site, spanning various categories including Phones, Computers, Clothing, Shoes, Home Appliances, Books, healthcare, Baby Products, personal care and much more; konga is Nigeria’s largest online marketplace.

 


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E-Business

Galaxy Backbone Celebrates the Federal Government’s Paperless Civil Service Milestone

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Galaxy Backbone (GBB) aligns with and celebrates the successful announcement by the Office of the Head of the Civil Service of the Federation on the achievement of a Paperless Civil Service, a significant milestone in Nigeria’s public sector reform and digital transformation agenda.

The milestone was formally highlighted at a press briefing led by the Head of the Civil Service of the Federation, Mrs. Didi Esther Walson-Jack, who commended Galaxy Backbone for its sustained support and contribution throughout the implementation of the programme.

GBB has played a critical role in enabling this transition by providing secure, scalable, and shared digital infrastructure that supports the digitisation of government processes across Ministries, Departments and Agencies (MDAs). Through the 1Government Cloud, MDAs have been empowered to migrate from paper-based workflows to digital platforms, improving efficiency, collaboration, data security, and service delivery across the Federal Civil Service.

In addition, GovMail, GBB’s secure government email platform, has strengthened official communication, enhanced records management, and reinforced cybersecurity standards—key pillars in sustaining a paperless operating environment.

Galaxy Backbone acknowledges the collective efforts of the Office of the Head of the Civil Service of the Federation, Permanent Secretaries, Directors of ICT, consultants, partners, and dedicated public servants whose commitment and collaboration ensured the smooth delivery of this initiative.

The Managing Director/Chief Executive Officer of Galaxy Backbone, Prof. Ibrahim Adeyanju, was represented at the press briefing by Akintayo Bamisaye, Acting Group Head, Research, Digital Innovation and Skills Department (RDIS).

GBB describes the achievement as a strong close to 2025 and reaffirms its commitment to supporting the Federal Government in building a modern, efficient, and digitally enabled public service.


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Jumia CEO says Black Friday Signals Nigeria’s E-Commerce Maturity

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At the close of 2025, Temidayo Ojo, the CEO of Jumia Nigeria, reflected on a year-end shopping season that points to the growing maturity of the country’s e-commerce market. “Black Friday is no longer a single, short-lived spike in activity,” he said.

“It has become a familiar, anticipated moment in the retail calendar, where consumers shop deliberately and with confidence.”

Preliminary KPIs for the two months ended November 30, 2025, show strong year-on-year growth in both orders and Gross Merchandise Value (GMV), with GMV growth outpacing order growth. This indicates that customers are placing fuller, more considered baskets rather than shopping in fragmented transactions. Nigeria ranked among Jumia Group’s better-performing markets, with engagement remaining steady throughout the Black Friday period rather than spiking briefly and tapering off.

A key factor behind this performance is the growing familiarity of consumers with online shopping. Customers are increasingly leveraging platform features such as saved carts, brand stores, and price comparison tools to plan purchases in advance. This trend suggests that digital commerce is becoming embedded in everyday habits rather than being viewed as a one-off event.

Ojo also highlighted the role of Jumia’s JForce network in connecting digital commerce to local communities. “Our agents are critical to ensuring that customers across Nigeria, including secondary cities and smaller communities, have access to variety, consistent pricing, and reliable delivery,” he said. “During peak periods like Black Friday, JForce agents can respond faster, serve more customers efficiently, and build stronger local relationships. This isn’t just a distribution channel—it’s a pathway to sustainable income and inclusion.”

Reflecting on the overall performance, the CEO concluded: “What we’re seeing this year-end is steady engagement across categories, stronger consumer confidence, and partners like our JForce agents benefiting from increased activity.

“It confirms that Nigeria’s e-commerce ecosystem is maturing, growing in a more structured and resilient way. As the December Holiday Sale continues, we expect these patterns of familiarity, trust, and participation to sustain momentum and drive both commerce and community impact across the country.”


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Galaxy Backbone Tops FG’s Website Performance Ranking

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Galaxy Backbone Limited (GBB) has been ranked first overall in the 2025 Federal Government Website Performance Scorecard.

Galaxy Backbone Tops FG's Website Performance Ranking

This is a landmark achievement for Nigeria’s digital economy.

The ranking, conducted by the Bureau of Public Service Reforms (BPSR), is the definitive benchmark for digital excellence and transparency across all Ministries, Departments, and Agencies (MDAs).

Professor Ibrahim Adepoju Adeyanju, managing director and CEO of Galaxy Backbone, received the award during a ceremony in Abuja.

He described the feat as a validation of the agency’s“Nigeria First”data sovereignty strategy and its relentless pursuit of service excellence.

This recognition comes as the Federal Government intensifies its push to achieve a fully paperless civil service by December 31, 2025.

GBB has been the primary architect of this transition through its 1Gov Enterprise Content Management (ECM) platform, which now hosts the operations of almost all federal MDAs.

The award adds to a growing list of accolades for Galaxy Backbone in 2025, following its recent win of the “International Standard Excellence Award for Best IT Service Provider.”

As the central hub for government shared services, GBB’s performance serves as a blueprint for other agencies currently undergoing digital transformation.

With its expanded fiber-optic backbone now covering over 13 states and its secure cloud solutions, Galaxy Backbone remains the cornerstone of Nigeria’s vision to become a leading digital nation by the end of the decade.

 


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