E-Financial
LUNO Achieves 300% YoY Growth with 7M Customers

Luno, leading global cryptocurrency platform, recently announced that it has reached the momentous milestone of 7 million customers worldwide, just seven weeks after passing 6 million customers.

2021 has seen exponential growth in the business, with January 2021 seeing a 60% increase in the number of app installs compared to December 2020 and over 300% growth year-on-year when compared to January 2020.
In 2020, Luno’s customer base in Africa grew by 2.3mn to 4.7mn and between January 2020 & January 2021, installs of company’s app across the continent have surged by 271% alongside its trading volume in Africa, which grew over 12x from $555mn to $7bn.
Luno’s expansion is telling of the bigger-picture market demand for cryptocurrencies globally, as the industry continues to prove its reputation as building a sustainable financial infrastructure.
The crypto industry as a whole has seen a momentous year of growth, heavily spurred on by the entrance of institutional investors adopting bitcoin due to its store of value properties.
The asset, which has become renowned as digital gold, has become more attractive to investors amidst inflation concerns as a result of increased fiscal and monetary stimulus. The 2020 spike bitcoin experienced was also accelerated by its growth in global adoption as the number of global cryptocurrency users surpassed 100 million in Q3 2020.
Over the last few years, infrastructure in parts of the world that could not previously support the crypto market has improved substantially.
Luno has played an essential role in these developments, particularly in major African economies and Asia-Pacific, where it has enabled efficient markets for customers to trade crypto in a safe and secure way through local currency. In 2020 alone, Luno provided 1.1 million Asians access to the crypto markets, growing its Asian customer base by 300,000.
Since Luno’s acquisition by Digital Currency Group (DCG) in September of 2020, Luno has seen the number of active users increase by 167%, whilst the number of app installs has increased 119%.
As of the 25th of January, the average Luno user held over $7,000 USD in their wallet, up 56% from the 30th December 2020. Luno was ranked in the top six cryptocurrency exchanges worldwide in the latest CryptoCompare Exchange Benchmark, whilst also receiving the top tier AA rating.
Founded in 2013 by Marcus Swanepoel, a former investment banker, and Timothy Stranex, who previously worked for Google as a software engineer. Today the company is headquartered in London and has nearly 400 employees across offices in London, South Africa, Malaysia, Indonesia, Nigeria and Singapore with customers in 40 countries globally, with over 10% growth in staff numbers since March 2020.
The beginning of 2021 marks the start of a period of exponential growth for Luno. This growth is in part down to the simplicity of its online and mobile platforms, offering education, bank-grade security and self-regulation, along with its proactive stance of working with governments, regulators and banks to safely increase access to cryptocurrencies around the globe.
This growth can also be partly attributed to the huge growth in interest surrounding cryptocurrencies in 2021 with the likes of Tesla investing in Bitcoin, US Bank BNY Mellon setting up a Crypto Unit, and Mastercard accepting crypto payments.
Marcus Swanepoel, CEO and Co-Founder of Luno says: “The past twelve months has hastened the adoption of crypto globally. While a lot of the press has been around institutional adoption, behind all the headlines retail adoption has been growing at an arguably even more fanatic pace (With Tesla just announcing they will start accepting Bitcoin as payment).
“The pandemic has exacerbated the need for digital currencies, and here at Luno, our mission is not only to help educate people about cryptocurrencies and how to use them today, but in the long run leverage the power of this technology to upgrade the world to a better financial system.
“We want to make cryptocurrencies accessible in a secure and compliant way to everyone, regardless of who they are or where they are located. In 2021, we expect to continue this exponential growth, on track to reaching our goal of 1 billion customers by 2030.“
CEO Barry Silbert from Digital Currency Group says: “Luno has seen phenomenal growth over the past 12 months and is one of the fastest-growing companies in the DCG family. We are proud to be part of this success and will continue to make significant investments to support Luno’s commitment to drive global economic and social change through the transformation of traditional financial services.”
E-Financial
Alawuba Advocates Security, Bankable Projects, Infrastructure Development to Promote South-East Vision

Oliver Alawuba, Group Managing Director/Chief Executive Officer, United Bank for Africa (UBA) Plc, has called on leaders and key stakeholders in the South-East to prioritise security and peace, infrastructure development and the delivery of bankable, investment-ready projects.

Oliver Alawuba, Group Managing Director/Chief Executive Officer, United Bank for Africa (UBA) Plc,
This, according to him, is critical if the South Eastern region of the country is to unlock its long-term development agenda under the South-East Vision 2050 (S8V2050).
Alawuba made the call while delivering a goodwill remark at the South-East Vision 2050 Regional Stakeholder Forum which was held at the International Conference Centre, Enugu on Wednesday.
The multi-day forum was convened by the South-East Development Commission (SEDC) in collaboration with the Office of the Vice President, the Ministry of Regional Development and the South-East State Governments, to build consensus around a shared development pathway for the region and advance implementation-ready interventions aligned with national priorities.
Speaking in his capacity as GMD/CEO as well as the Chairman of the Body of Banks’ CEOs and on behalf of Corporate Nigeria, Alawuba identified peace and security as the most urgent requirement for attracting investment into the region, noting that safety remains the first signal investors assess before committing capital.
“The first thing the South-East needs is peace. It is an established fact, world over, that investments flow in the direction of safety,” Alawuba stated, urging state governments and regional leaders to sustain coordinated efforts to secure lives, assets and infrastructure.
He also challenged stakeholders to adopt a results-driven partnership model between government and the private sector; just as he noted that the success of the South-East Vision 2050 will largely depend on the region’s ability to articulate and package clear, measurable and value-adding projects capable of attracting long-term capital.
“Vision alone is not enough. The South-East must present specific, bankable projects with defined impact – projects that can unlock investment, create jobs and deliver real improvements in the lives of our people,” Alawuba stated.
The Forum brought together prominent Nigerians from across government and the private sector, including His Excellency, Senator Kashim Shettima, GCON, Vice President of the Federal Republic of Nigeria, Governors of the South-East States (Imo, Abia, Anambra, Ebonyi and Enugu), Distinguished Senators and Honourable Members of the House of Representatives.
Other key participants included the Honourable Minister of Regional Development, the Chairman, Board Members and Management of SEDC, Royal Fathers and members of the clergy, members of the Diplomatic Corps, captains of industry, and development partners.
The UBA CEO took time to commend the South-East Governors for visible progress in road construction and other critical facilities across the region, while calling for accelerated delivery at scale.
He said, “Infrastructure is the bedrock of development,” he said. “We have seen improvements, but a little bit more is required such as reliable power, motorable roads, rail, water and connectivity to remove the bottlenecks that limit productivity and competitiveness.”
While stressing the importance of creating a truly investor-friendly business environment and unlocking diaspora capital to drive inclusive growth, he added that “Capital will always respond to predictability, ease of doing business and confidence. If we get the fundamentals right, Corporate Nigeria and the banking industry will rally round to finance viable projects, support SMEs, create jobs for our youth and mobilize long-term capital to make South-East Vision 2050 a reality.”
He seized the opportunity to reaffirm UBA’s readiness to partner the SEDC and South-East State Governments, as he noted that the Vision 2050 framework will be strengthened by private-sector participation and long-term capital mobilization to ensure it remains credible and investable.
United Bank for Africa is one of the largest employers in the financial sector on the African continent, with 25,000 employees group-wide and serving over 45 million customers globally. Operating in twenty African countries, the United Kingdom, the United States of America, France and the United Arab Emirates, UBA provides retail, commercial and institutional banking services, leading financial inclusion and implementing cutting-edge technology.
E-Financial
Ecobank Profit Jumps 29 Percent to N950Bn

Ecobank Transnational Incorporated has reported a 29 per cent rise in profit after tax to N950.0bn for the financial year ended December 31, 2025, driven by growth in interest income and non-interest revenue.

This was indicated in the Condensed Consolidated Unaudited Financial Statements for the year ended December 2025 filed on the Nigerian Exchange Limited on Friday.
According to the report, the pan-African banking group’s gross earnings rose 14 per cent to N4.82tn, while total revenue increased 18 per cent to N3.67tn.
Profit before tax climbed 30 per cent to N1.28tn, up from N986.7bn in 2024. Operating profit before impairment charges rose 29 per cent to N1.89tn.
In the period under review, net interest income grew 22 per cent year on year to N2.14tn, supported by a 15 per cent increase in interest income to N3.18tn.
Interest expense rose modestly by four per cent to N1.04tn.
Non-interest revenue also strengthened, rising 13 per cent to N1.53tn, buoyed by a 17 per cent increase in fee and commission income to N1.03tn, and a 14 per cent growth in trading income and foreign exchange gains to N559.36bn.
However, other operating income declined 22 per cent to N68.6bn, while net losses on investment securities widened to N10.98bn.
Impairment charges on financial assets rose 28 per cent to N613.26bn, reflecting higher credit risk provisioning during the period.
Despite this, operating profit after impairment increased 30 per cent to N1.28tn.
Total profit stood at N950.0bn, compared to N735.9bn in 2024. Total assets expanded 14 per cent to N49.44tn, up from N43.30tn in 2024.
Loans and advances to customers increased 11 per cent to N17.09tn, while deposits from customers rose 15 per cent to N36.45tn, reinforcing the bank’s funding base. Total equity strengthened significantly, rising 50 per cent to N4.17tn, driven largely by retained earnings growth.
Equity attributable to ordinary shareholders stood at N2.91tn, up from N1.75tn. Total liabilities increased to N45.27tn, from N40.52tn in the previous year.
Ecobank operates in 34 African countries and several international financial centres, serving more than 32 million customers across consumer, commercial, corporate, and investment banking segments.
E-Financial
Incentives alone won’t win over Africa’s next billion fintech users — Kuda MFB MD

African fintechs hoping to sign up the continent’s next billion users will need to rethink the industry’s long-running growth playbook, according to Musty Mustapha, Managing Director of Kuda Microfinance Bank, who says cashbacks and incentives may drive downloads but rarely help build sustainable businesses.

Kuda MFB MD
Speaking at a fintech panel discussion on scaling digital financial services across Africa at Tech Revolution Africa, a gathering of tech leaders, investors, operators, and professionals which was held at Landmark Event Center on January 31, 2026, Mustapha objected to what he described as the “growth at all costs” culture which has defined much of African fintech so far. While incentives can quickly inflate user numbers, he said they often fail to create the kind of trust and consistent usage that keeps customers long term.
“It is easy to buy users,” he said. “But if you grow without creating real value, you’re only solving for today’s numbers and ignoring whether the business survives tomorrow.”
His comments come at a time when many startups are under pressure to demonstrate stronger unit economics as venture funding tightens and investors shift attention from rapid acquisition to profitability and retention. In that environment, Mustapha argues that reliability, not marketing spend, will determine which fintechs endure.
Contrary to common assumptions, he said African consumers are not resistant to technology but cautious, shaped by years of unreliable services and weak infrastructure. Products that work seamlessly elsewhere often struggle locally because they fail to account for that trust deficit.
“They’re not digitally naïve,” he said. “They’ve just operated in low-trust environments. If something fails even once or twice, you lose them.”
That focus on trust has influenced how Kuda Microfinance Bank has approached its growth. Launched in 2019 as a digital-first bank, it expanded from roughly 100,000 customers within its first year to nearly 300,000 the next, before surging past 2 million customers in 2021. Today, the microfinance bank serves more than 7 million Nigerians, Mustapha said, describing the journey as less predictable than the numbers suggest.
“The reality is, you can’t forecast scale neatly,” he said. “You can wake up and suddenly have a huge spike in users. If your systems and people aren’t ready, you crumble.”
In his view, the strain on a fintech typically shows up first behind the scenes, not on its app. As volume increases, back-office functions such as reconciliation, chargebacks and customer support can quickly become chokepoints, eroding the trust that fintechs are trying to build. Founders, he said, often underestimate these operational demands in the early days while prioritising product development.
“Anything you don’t pay attention to in your first six months will come back to hurt you at scale,” he said.
External constraints add more complexity. Payment rails, power supply, and connectivity remain outside the control of most fintechs, making outages and delays inevitable. Rather than trying to outspend those limitations, Mustapha said companies must design around them by building redundancies and multiple pathways for critical services.
“You don’t assume perfection,” he said. “If one channel fails, there must be another. That’s how you stay reliable.”
As traditional banks, telcos, and startups increasingly compete for the same mass-market customers, Mustapha expects the winners to combine the strengths of each group — the capital base of banks, the distribution reach of telcos, and the speed of fintechs. But regardless of the model that dominates, he believes the fundamentals will remain the same.
For millions of first-time or underserved users, the deciding factor is simple: whether the service works every time.
“There’s this idea that the average customer can’t use sophisticated products,” he said. “That’s not the issue. What they want is something they can trust.”
As fintech chases its next phase of growth, trust, rather than incentives, may prove to be the sector’s most valuable currency.
Telecom2 days agoMTN Guns for $2.76bn IHS Towers Buyout in African Telecom Power Grab
General News1 day agoGlobacom Donates ₦1Bn to Lagos State Security Trust Fund
E-Financial2 days agoIncentives alone won’t win over Africa’s next billion fintech users — Kuda MFB MD
Telecom2 days agoGoogle Calls on Africa’s AI Trailblazers for 10th Startup Accelerator Cohort
E-Business2 days agoFirm Reviews the Evolution of Phishing Threats in 2025
General News2 days agoEdTech Platform Unveils over 5,000 Self-Paced Courses for Skills, Knowledge, and Literacy
Telecom2 days agoOptasia Drives Responsible AI Conversation at Nigeria’s Privacy Week 2026
Telecom1 day agoAirtel Nigeria Commits to Upgrade of its Network Infrastructure for Improved Quality of Service

















