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MEA HCP Market Stagnate for 5th Consecutive Quarter

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The Middle East and Africa (MEA) hardcopy peripherals (HCP) market recorded a slight decline of 0.3% year on year in the second quarter of 2013 (Q2 2013), with shipments totaling 1,545,853 units, according to the latest figures from International Data Corporation (IDC), the world’s premier IT and communications market intelligence and events firm.

The market’s revenue growth remained flat over the same period at 0.0%.

“The growth dynamics of the MEA market differed significantly in Q2 2013 from one country to another,” said  Mitri Roufka, IDC’s research director for imaging, printing, and document solutions across the CEMA region.

“Political instability in many countries across the region, the ongoing conflict in Syria, Iraq’s deteriorating security and political situation, Iran’s economic and political struggles, Nigeria’s fundamentalist-fueled violence, and socioeconomic and political instability in North Africa are all inhibiting the rapid growth that this far-from-saturated region is capable of. Africa holds the highest growth potential, with an increasing number of manufacturers looking to gain a better foothold in the continent.

This follows the emergence of a group of countries that are experiencing relatively solid political stability and strong economic performance, thereby presenting vendors with real long-term strong growth potential.”

In Q2 2013, inkjet shipments in MEA declined 8.5% in volume and 4.2% in value, year on year. Inkjet vendors are increasingly being challenged by weak consumer demand and a strong preference among businesses and government entities for laser devices.

As such, they are changing their strategies by gradually withdrawing from the extreme entry-level segment (as this segment is evidently not profitable for either hardware or cartridges), increasing their focus on higher-value devices that use less expensive consumables, and targeting the business segment by promoting inkjet technology as a reliable and cost-effective solution for general office printing needs.

In contrast with the inkjet segment, laser shipments grew in Q2 2013, expanding by 9.6% in volume and 2.5% in value.

The growth of the color laser segment was twice as fast as the growth experienced in the mono laser segment. This was primarily driven by the strong performance of MFPs.

According to IDC, looking at the first half of 2013, shipments of A3 devices in the color laser segment grew strongly at 10.4% year on year, while shipments of A4 color laser devices declined 5.3% over the same period; however, the opposite is true in the mono laser segment, where A3 shipments declined 5.8% year on year and A4 shipments increased 4.1%.

Another interesting trend is that shipments of both inkjet and laser devices with no WiFi capability are declining, while shipments of WiFi-enabled inkjet and laser devices are growing.

This is particularly true in the laser segment, where shipments of WiFi-enabled laser devices more than doubled compared to the first half of 2012.

The same trend is taking place in terms of Web/Internet-enabled devices; however, IDC estimates that less than 20% of those devices are in reality actively utilizing this connectivity.

“The gradual shift to laser technology in MEA is not an exceptional trend for this region; it is actually in line with the worldwide trend,” said Roufka.

“However, in MEA, this trend is additionally fueled by the fact that demand for printing devices in the region has been driven primarily by the business and government segments (which opt mainly for laser technology), as the penetration of PCs in the home segment is low when compared to Europe, for example. This stems from the different socioeconomic challenges generally faced by home consumers across MEA, including low income levels, high unemployment, and high rates of illiteracy, particularly in Africa.”

“Another important point is that the relatively low adoption of electronic document processes and document solutions in the MEA business and government segments plays an important role in driving the continuously high requirement for and dependence on paper documents. This, in turn, drives demand for printing devices, and this is not very likely to change in the short or medium term, especially in Africa.

“Assuming the political situation will eventually stabilize across the region, the Middle East and continues to harbor significant growth potential for printer manufacturers,” added Roufka.


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E-Business

Study Reveals 83% of Employees Stay Connected to Work During Time Off, Fuelling Digital Anxiety

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A new Kaspersky survey undertaken in the Middle East, Turkiye and Africa (META) region reveals that digital anxiety is becoming a defining feature of modern work culture, as employees don’t disconnect even during their free time and vacations.

According to the findings, 83% of respondents keep an eye on work tasks outside working hours. An overwhelming 85% reply to all work-related messages in instant messaging apps, while the same share (85%) check work emails during their time off – and 81% admit they are responding to work emails while on vacation or in their personal time.

The pressure to remain constantly available is contributing to heightened stress levels in the workplace. Other sources of stress include work issues, for example, 43% experience anxiety after accidentally sending a random message to a work chat.

Interestingly, not all digital mishaps are perceived equally: 40% report that they take it calmly when they send an unfinished email, proving that some mistakes are considered less damaging than others.

Blurred boundaries between professional and personal life, combined with instant communication tools, are intensifying feelings of constant monitoring and fear of making digital errors.

More than a third (36%) of respondents say they feel extremely uncomfortable or even scared if their boss notices them scrolling through social media at work instead of working. The “always-on” culture may undermine employee well-being, increase burnout risks, and reduce overall productivity in the long term.

“Digital anxiety doesn’t just affect employee well-being – it can also increase cybersecurity risks for organisations. When people feel constant pressure to respond immediately to messages and emails, they are more likely to act impulsively, without carefully verifying links, attachments, or sender identities.

This urgency can make employees more vulnerable to phishing, and other scams using social engineering techniques,” comments Brandon Muller, Technical Expert at Kaspersky.

Kaspersky recommends employees to follow the below tips to avoid digital anxiety and associated cyber risks:

  • Slow down before clicking or replying. Digital anxiety can trigger automatic reactions. A short pause to check sender details, URLs, or attachments can prevent security breaches.
  • Treat urgency as a red flag. Cybercriminals often exploit pressure and fear. Always verify unexpected or urgent requests before responding.
  • Avoid handling sensitive information on unsecured networks. Public Wi-Fi, often used when working outside regular hours, increases exposure to cyber threats. Mobile network and VPN should be applied in such cases.
  • Use technologies that will help reduce risks. For example, Kaspersky Premium offers AI-powered anti-phishing features designed to help warn of potential threats.

Businesses can reduce cybersecurity risks related to employees’ digital anxiety by providing regular cybersecurity training that helps staff recognise threats and respond correctly even under stress.

At the same time, organisations should use robust cybersecurity solutions to minimise the impact of human error. Kaspersky Next’s adaptable and robust cloud-native protection, underpinned by an unequalled cybersecurity track record, is one of such products.

Protection solutions for mail servers, such as Kaspersky Security for Mail Server, with anti-phishing capabilities, help to additionally decrease the chance of infection through a phishing email.


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FG Approves Electric Buses for Civil Servants, Pushes Local Auto Growth

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Federal Government of Nigeria has approved the acquisition of electric buses for civil servants as part of efforts to promote cleaner transportation and boost local vehicle manufacturing.

FG Approves Electric Buses for Civil Servants, Pushes Local Auto Growth

The development was disclosed in Abuja by Joseph Osanipin, Director-General of the National Automotive Design and Development Council (NADDC). Osanipin said the buses would be sourced from local assemblers to strengthen domestic production and stimulate growth in Nigeria’s automotive sector.

He stated: “The initiative is aimed at encouraging the transition to cleaner mobility while creating opportunities for local manufacturers.” According to him, the government has also procured charging infrastructure that will be deployed across parts of the country to support the adoption of electric vehicles.

As part of broader efforts to develop the sector, the council is establishing the Nnewi Automotive Development Park in Anambra State. Osanipin explained: “We are developing the Nnewi Automotive Development Park where we will provide the necessary infrastructure so that users of the park can share facilities.”

He added that the shared infrastructure model would enable investors and manufacturers to operate without bearing the full cost of setting up independent facilities. The council is also seeking additional investment to accelerate the development of the park and attract more industry participants.

Osanipin urged Nigerians to support locally assembled vehicles, noting that increased patronage would help create jobs and drive economic growth. He said the council is providing training to manufacturers and stakeholders to enhance local production of vehicle components such as batteries and tyres.

“The move will reduce import dependence, create employment opportunities, and contribute to the country’s Gross Domestic Product,” he said. The NADDC is also working with the Bank of Industry Nigeria to facilitate the disbursement of the National Automotive Development Fund to qualified stakeholders.


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Jumia Reaffirms Commitment to Consumer Trust on World Consumer Rights Day

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As the global community commemorates World Consumer Rights Day, Jumia Nigeria joined industry leaders, regulators, and consumer advocates at the Lagos Marriott Hotel, Ikeja, for a high-level panel session hosted by the Lagos State Consumer Protection Agency (LASCOPA) on Tuesday, March 17, 2026.

Speaking during the session, Peters Afebuame, Group Head of Content and Production at Jumia, highlighted Jumia’s comprehensive approach to protecting consumers from counterfeit or adulterated products on its marketplace, noting that the company has implemented structured checks and technology-driven systems across the entire product lifecycle, from seller onboarding to post-listing monitoring, to safeguard product authenticity.

“Ensuring product authenticity on our platform requires a combination of technology, policy enforcement, and continuous seller engagement,” he stated.

“At Jumia Nigeria, we have implemented a multi-layered process that begins with rigorous seller onboarding and policy agreements, followed by catalogue configuration controls, AI-driven product attribute verification, and the use of global product identification standards. These systems are reinforced by ongoing quality moderation, brand protection mechanisms, and strict enforcement actions, including product and seller delisting, ensuring that customers can shop on our platform with confidence.”

Central to Jumia’s consumer protection framework is a rigorous seller verification process designed to ensure marketplace integrity. Vendors are required to provide proof of legal and regulatory compliance before gaining access to the platform. This vetting process is reinforced by a strict quality control system that monitors products listed on the platform, backed by a zero-tolerance policy toward counterfeit or substandard goods. Non-compliant sellers face penalties and permanent delisting from the marketplace.

Transparency also remains a core priority in helping customers make informed purchasing decisions. Product listings across the platform feature clear specifications, verified descriptions, and detailed images, enabling shoppers to understand exactly what they are purchasing before completing a transaction.

Recognising that digital literacy plays a critical role in online safety, Jumia continues to invest in consumer education initiatives through instructional “how-to” videos, platform guides, and social media campaigns that equip Nigerian shoppers with practical knowledge to navigate online shopping securely and confidently.

To further strengthen transaction security, Jumia leverages its proprietary payment solution, JumiaPay, which provides a secure and encrypted payment infrastructure designed to protect customer financial data. The company also adheres to internationally recognised data protection standards such as the General Data Protection Regulation (GDPR) and local regulatory frameworks established by the Nigeria Data Protection Commission (NDPC), ensuring responsible handling and protection of user information.

Beyond the point of purchase, Jumia reinforces consumer protection through a customer-centric return and refund policy designed to ensure seamless resolution when issues arise. A dedicated customer service team also provides support through multiple channels, including phone and social media, enabling swift response to consumer inquiries and complaints.

As e-commerce continues to expand across Nigeria, Jumia reaffirmed its commitment to building a marketplace that prioritises fairness, transparency, and consumer safety. Through continuous investment in technology, strong policy enforcement, and ongoing consumer engagement, the company aims to strengthen trust and confidence in Nigeria’s growing digital commerce ecosystem.


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