Telecom
Meta’s AI Machine Translation Research Helps Break Language Barriers
Meta has announced that it has built and open sourced ‘No Language Left Behind’ NLLB-200, a single AI model that is the first to translate across 200 different languages, including 55 African languages with state-of-the-art results.
Meta is using the modelling techniques and learnings from the project to improve and extend translations on Facebook, Instagram, and Wikipedia.
In an effort to develop high-quality machine translation capabilities for most of the world’s low-resource languages, this single AI model was designed with a focus on African languages. They are challenging from a machine translation perspective.
AI models require lots and lots of data to help them learn, and there’s not a lot of human translated training data for these languages. For example, there’s more than 20M people who speak and write in Luganda but examples of this written language are extremely difficult to find on the internet.
We worked with professional translators for each of these languages to develop a reliable benchmark which can automatically assess translation quality for many low-resource languages. We also work with professional translators to do human evaluation too, meaning people who speak the languages natively evaluate what the AI produced.
The reality is that a handful of languages dominate the web, so only a fraction of the world can access content and contribute to the web in their own language.
We want to change this by creating more inclusive machine translations systems – ones that unlock access to the web for the more than 4B people around the world that are currently excluded because they do not speak one of the few languages content is available in.
“It’s impressive how much AI is improving all of our services. We just open-sourced an AI model we built that can translate across 200 different languages — many of which aren’t supported by current translation systems.
“We call this project No Language Left Behind, and the AI modelling techniques we used are helping make high quality translations for languages spoken by billions of people around the world.
“To give a sense of the scale, the 200-language model has over 50 billion parameters, and we trained it using our new Research SuperCluster, which is one of the world’s fastest AI supercomputers.
“The advances here will enable more than 25 billion translations every day across our apps. Communicating across languages is one superpower that AI provides, but as we keep advancing our AI work it’s improving everything we do — from showing the most interesting content on Facebook and Instagram, to recommending more relevant ads, to keeping our services safe for everyone.,” said Meta CEO Mark Zuckerberg in a post on his Facebook profile.
Language is our culture, identity, and lifeline to the world. However, as high-quality translation tools don’t exist for hundreds of languages, billions of people today can’t access digital content or participate fully in conversations and communities online in their preferred or native languages. This is especially true for hundreds of millions of people who speak the many languages of Africa.
“Africa is a continent with very high linguistic diversity, and language barriers exist day to day. We are pleased to announce that 55 African languages will be included in this machine translation research, making it a major breakthrough for our continent,” Balkissa Ide Siddo, Public Policy Director for Africa said while speaking about the launch of the AI model.
“In the future, imagine visiting your favourite Facebook group, coming across a post in Igbo or Luganda, and being able to understand it in your own language with just a click of a button – that’s where we hope research like this leads us.
“Highly accurate translations in more languages could also help to spot harmful content and misinformation, protect election integrity, and curb instances of online sexual exploitation and human trafficking.”
While commenting on accessibility and inclusion in the pursuit of building an equitable metaverse, Ide Siddo added “At Meta, we are working today to ensure that as many people as possible will be able to access the new educational, social and economic opportunities that the next evolution of the internet will bring to future technology and an everyday living experience tomorrow.”
To confirm that the translations are high quality, Meta also created a new evaluation dataset, FLORES-200, and measured NLLB-200’s performance in each language. Results revealed that NLLB-200 exceeds the previous state of the art by an average of 44 percent.
Meta is also open-sourcing the NLLB-200 model and publishing a slew of research tools to enable other researchers to extend this work to more languages and build more inclusive technologies. Meta AI is also providing up to $200,000 of grants to non-profit organizations for real world applications for NLLB-200.
There are versions of Wikipedia in more than 300 languages, but most have far fewer articles than the 6+ million available in English. Following Meta’s partnership with the Wikimedia Foundation, the non-profit organization that hosts Wikipedia and other free knowledge projects, modelling techniques and learnings from the NLLB research are now also being applied to translation systems used by Wikipedia editors.
Using the Wikimedia Foundation’s Content Translation Tool, articles can now be easily translated in more than 20 low-resource languages (those that don’t have extensive datasets to train AI systems), including 10 that previously were not supported by any machine translation tools on the platform.
At the recently concluded NextNow Business Forum in Victoria Island, MTN Nigeria electrified the business community with a live demonstration of its forthcoming Communication Platform as a Service (CPaaS), a solution engineered to redefine how Nigerian enterprises connect with their customers.
Unlike traditional communication systems, MTN’s CPaaS is built for the realities of a mobile-first market. The platform unifies SMS, voice, WhatsApp, email, and more into a single, intuitive interface. This approach is especially significant in Nigeria, with over 107 million internet users, 45.4% of the total population, according to Data Report. This figure underscores the necessity for businesses to meet customers where they are.
During the demo, attendees witnessed how CPaaS enables two-way, real-time conversations between brands and customers. The platform’s support for rich media, instant analytics, and seamless integration with business workflows drew particular attention. These features are designed to empower businesses with data-driven insights and the agility to personalise every interaction, whether it’s a service notification, marketing campaign, or customer support exchange.
Akinbulejo Onabolu, Head of Enterprise Segment at MTN Nigeria, articulated the vision: “CPaaS gives enterprises the flexibility to interact with their customers on their preferred platforms; whether it’s chat, voice, or messaging, in a way that feels personal and immediate. We’re looking forward to the value this will unlock for businesses across industries once it launches.”
The fireside chat added depth to the conversation, with Omowunmi Olatunbosun, Head of SME Segment at MTN Nigeria, and Stephen Agbi of Bayobab, highlighting how digital engagement bridges the gap between businesses and audiences.
They emphasised that today’s consumers demand immediacy, relevance, and ease, qualities that CPaaS is built to deliver.
The stakes for digital transformation in Nigeria are high. In a report by Punch, the country’s enterprise tech market is projected to reach $22 billion by 2027, reflecting a surge in demand for scalable, cloud-based solutions that drive efficiency and customer loyalty.
The CPAAS Acceleration Alliance have estimated that globally, the CPaaS market is expected to grow from $14.7 billion in 2025 to $72.4 billion by 2035, at a compound annual growth rate of 18.4%, a testament to the platform’s transformative potential.
The event’s closing keynote from META’s Korhan Yunak reinforced the strategic value of digital channels like WhatsApp, which are now indispensable for business communication and engagement at scale.
As MTN Nigeria prepares for the Q3 2025 launch, the anticipation is unmistakable. With its promise of flexibility, intelligence, and seamless integration, MTN’s CPaaS platform is set to become the backbone of next-generation business-customer engagement in Nigeria, enabling enterprises to not just communicate but to connect, adapt, and grow in a digital-first era.
MTN Uganda is seeking input from stakeholders on a plan to structurally separate its mobile money service, MoMo, from its core telecoms business.
According to the company, the proposed change will be discussed at the upcoming extraordinary general meeting on July 2.
If approved, the telco’s fintech business will be run by a new company controlled by MTN Group Fintech Holdings B.V. and a trust benefiting minority shareholders following a merger.
Additionally, the restructuring also aligns with MTN Group’s ambition 2025 strategy which aims to unlock value, attract new investors, and strengthen regulatory compliance by creating standalone fintech entities in Uganda, Ghana, and Nigeria.
The company’s fintech division has over 13 million customers, with an 18.4% revenue increase in the first quarter of 2025, driven by 19.0% growth in mobile money services, 19.8% growth in transaction volumes, and a 31.4% increase in transaction value.
Reports say the decision is part of the telco’s compliance with the National Payment Systems Act 2020, which mandates mobile money businesses to operate as standalone entities, and to align with MTN Group’s regional fintech strategy.
MTN Uganda, which is led by CEO Sylvia Mulinge, highlighted that the implementation of the proposed transaction will be subjected to a number of conditions and regulatory procedures.
“The implementation of the proposed transaction shall be subject to a number of conditions, including the company and MTN MoMo receiving all required regulatory approvals and no-objections and complying with any regulatory conditions,” said MTN Uganda in notice.
Netflix has announced plans to invest more than €1 billion in Spanish film and television productions over the next four years, reinforcing its commitment to Spain as a key creative hub in Europe.
The announcement was made by co-chief executive Ted Sarandos at an event held at Netflix’s production studios near Madrid, celebrating the company’s 10-year presence in the country.
Sarandos emphasized that the investment would contribute significantly to Spain’s economy, create jobs, and enable the streaming platform to produce more local content. He was joined by Spanish Prime Minister Pedro Sánchez in unveiling the initiative.
Netflix first established its international production studios in Madrid in 2019, following the success of the Spanish-language hit series Money Heist.
Since then, its 22,000-square-meter facility has become one of Netflix’s major production centers within the European Union.
The company currently supports over 20,000 jobs in Spain, highlighting the nation’s growing influence in global entertainment.
The investment reflects Netflix’s ongoing strategy to expand its presence in European markets through original content and local talent.
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