Nigerian CommunicationWeek

Minister Orders Telcos to Halt Hike in USSD Charges

Isa Ali Ibrahim Pantami, minister of communications, directed the telcos to halt plan to increase charges on use unstructured supplementary service data (USSD) channels to access banking services

 

Recall that some telecommunications network service provide had sent notices to their subscribers that with effect from October 21, USSD will attract extra charges.

 

One of the messages read

“Please note that from Oct 21, we will charge N4 per 20 seconds for USSD access to banking services. Thank you,” read a notification MTN sent to customers.

 

But on Sunday afternoon, Pantami, , directed the telcos to halt the plan.

 

“The attention of the federal ministry of communications has been drawn to the viral text message allegedly sent by the Mobile Network Operator MTN Nigeria and other Mobile Operators notifying subscribers of a four naira (N4:00) charge per 20 seconds on USSD access to banking services from the 21st of October 2019,” he said in a statement, Uwa Suleiman, spokeswoman of the ministry, issued on his behalf.

 

“The office of the Honourable Minister of Communications Dr Isa Ali Ibrahim Pantami FNCS, FBCS, FllM is unaware of this development and has hereby directed the sector regulator, the Nigerian Communications Commission (NCC) ensures the operator suspends such plans until the Honourable Minister is fully and properly briefed.”

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