Telecom
Mobile Identity Unlocks Digital Service Delivery for Governments Globally

With digital identity proving a powerful catalyst for eGovernment service delivery around the world, a new report published today by the GSMA and the Secure Identity Alliance (SIA) investigates the central role of the mobile device in providing trusted, secure access to a growing range of public services.
Jointly authored by the GSMA and the Secure Identity Alliance, the report, ‘Mobile Identity – Unlocking the Potential of the Digital Economy’, presents best practice from mobile identity implementations currently in operation around the globe.
The report is intended to provide an expert resource for public service policy makers tasked with developing digital strategies to enhance social welfare, establish fairer government and accelerate economic growth.
It provides detailed insights on the benefits that the mobile industry can bring for government and citizens alike through the creation of a trusted framework that delivers privacy by design, alongside security and convenience for users.
Commenting on the report, Frédéric Trojani, chairman of the Board of the Secure Identity Alliance, said: “Governments around the world are already using mobile technology as a key enabler to deliver interoperable digital identity services that make it possible for citizens, governments, consumers and businesses to interact in a private, trusted and secure environment.”
Marie Austenaa, head of Personal Data, GSMA said: “Mobile digital identity reduces the risk of identity theft, and simplifies the login experience for citizens to a range of services such as healthcare, government and banking while respecting their privacy. With a mobile identity framework in play, governments are able to give citizens direct access to services via a mobile device and can move government services into the electronic realm. It also opens the way to for the mass adoption of a whole range of digital services, including banking, personal health and education services.”
As citizens in the developed world engage with an ever-growing number of government and private sector organizations online, the multiplication of identities and the weak security offered by conventional password and user name approaches has opened the door to growing levels of identity theft and fraud.
In the developing world, meanwhile, governments are looking to highly effective ‘mobile identity’-based strategies to protect the vulnerable while simultaneously enabling secure universal access to a range of government gateway services that maximize participation and opportunity for all.
Case reviews within the report illustrate how governments around the world are leveraging mobile identity initiatives to assure secure and convenient identity authentication for citizens – tackling identity theft and fraud, stimulating economies locally and more broadly, and paving the way to faster and more convenient cross-border participation in the global economy for businesses.
Frédéric Trojani said, “As digital identities proliferate, it’s time for a new approach and this joint report highlights how governments can enhance security provision and accelerate eService adoption to the benefit of all,”
He continued. “With a trusted digital framework in place, governments in both the developed and developing worlds are able to usher in a new era of secure and convenient transactional possibilities for all – even hard-to-reach members of society.”
Telecom
New Investment Fund Targets Acceleration of Emerging Technology in Nigeria

The International Rescue Committee (IRC) has announced the formation of Airbel Ventures, a new humanitarian impact investing fund aimed at accelerating the introduction and scaling of breakthrough technologies in crisis-affected communities.

The fund will invest in companies whose ideas have the potential to change humanitarian response, including digital infrastructure for frontline health systems and climate-resilient agriculture.
The launch of Airbel Ventures follows a period of rapid innovation at the IRC, despite the humanitarian sector facing record funding cuts.
In the past year, the IRC’s Airbel Impact Lab has advanced more than twenty Artificial Intelligence (AI) and technology initiatives—from anticipatory action tools powered by climate and vulnerability data, to frontline service delivery using safe, orchestrated AI systems, to breakthrough diagnostic tools for emerging diseases.
Airbel Ventures’ first impact investment is in Signalytic, a company delivering solar-powered computing devices that ensure reliable electricity and connectivity for remote health facilities.
Following the investment, the IRC will pilot Signalytic’s technology with its Nigeria Health team, demonstrating the viability of next-generation digital infrastructure in humanitarian settings.
“We know breakthrough solutions already exist—what’s missing is the path to scale in humanitarian contexts,” said Dr. Jeannie Annan, Senior Vice President for Research & Innovation at the IRC and head of the Airbel Impact Lab.
Telecom
MTN Nigeria Suffers 9,218 Fibre Cuts in 2025 as Vandalism, Theft Cripple Network

MTN Nigeria, the country’s largest telecommunications operator, recorded a historic surge in network disruptions in 2025, suffering 9,218 fibre cuts as of December 31, alongside 211 base station sites affected by theft and vandalism, incidents that disrupted mobile and data services relied upon daily by millions of Nigerians.

The data was revealed by Dr Karl Toriola, chief executive officer/managing director, MTN Nigeria via a social media post titled ‘MTN Nigeria 2025 Wrapped’.
The scale of the damage highlights the growing vulnerability of Nigeria’s telecommunications infrastructure, which has come under increasing pressure from road construction activities, cable theft and deliberate acts of vandalism.
MTN said 5,478 fibre cuts occurred within just the first seven months of 2025, with 760 incidents recorded in July alone, underscoring the intensity of the challenge.
Some of the incidents had wide-ranging consequences, knocking out connectivity across multiple states simultaneously and affecting voice calls, data services, digital payments and enterprise operations.
The company described the situation as a national infrastructure problem, rather than an isolated corporate issue, given the economy’s deep dependence on mobile networks.
“These gaps were shaped by real operational challenges such as fibre cuts, theft, and vandalism. Their impact is felt directly by customers and reflected in what they tell us,” Toriola,
The disruptions were reflected in customer feedback volumes, as MTN handled an unprecedented number of complaints during the year. The operator said it resolved 1,624,263 customer complaints in 2025, spanning call centres, social media platforms, emails and physical service centres nationwide.
Despite the setbacks, MTN pointed to signs of operational resilience. The company retained its ranking as Nigeria’s best network by Ookla, returned to profitability after a challenging period, declared an interim dividend, and expanded its subscriber base to over 85 million users by September 2025.
The figures show that while Nigeria’s telecom operators continue to invest heavily in network expansion and customer service, infrastructure sabotage remains a major drag on service quality and operating costs.
MTN acknowledged that performance improvements remain a work in progress. “We are not where we want to be yet. We see you. We hear you. We exist because of you. And we will get better,” Toriola said.
As the company enters its 25th year of operations in Nigeria, Toriola said MTN is doubling down on customer-centricity, treating every piece of feedback as a guide for improvement, while also stepping up engagement with government agencies.
The CEO renewed calls for stronger regulatory and legal protections for telecommunications infrastructure, urging policymakers to classify fibre cables, base stations and other critical assets as national infrastructure and criminalise vandalism to deter repeat attacks.
Telecom
NCC Licences Six New ISPs to Challenge Telcos, Satellite Giants

Nigerian Communications Commission (NCC) has granted operating licences to six new Internet Service Providers (ISPs), effective January 1, 2026, raising the total number of authorised ISPs in the country to 231 from 225 recorded in December 2025.

NCC
The newly licensed firms are Intellvision Technologies Limited, Granet Technologies Limited, Fiber Sonic Limited, Dasol Solution Services Ltd, Boost ISP Limited, and Amazon Kuiper Nigeria Limited.
Five of these companies are headquartered in Lagos, while Granet Technologies Limited operates from Owerri in Imo State, highlighting the persistent concentration of broadband infrastructure in major commercial hubs like Lagos, Abuja, and Port Harcourt.
This development intensifies competition in Nigeria’s broadband market, which faces pressure from dominant mobile network operators such as MTN and Airtel, alongside rapid expansion by satellite providers like Starlink.
Traditional ISPs continue to grapple with shrinking customer bases, aggressive data pricing from telcos, and satellite disruptions, even as NCC data from Q2 2025 showed Spectranet, Starlink, and FibreOne controlling about 65 per cent of the 313,713 active ISP subscribers.
The inclusion of Amazon Kuiper Nigeria Limited marks a significant entry of global satellite broadband competition, building on Nigeria’s recent approvals for other low Earth orbit providers to enhance connectivity in underserved areas.
Industry analysts view the licences as a strategic push to improve internet quality amid rising demand for digital services, though geographic clustering underscores ongoing infrastructure challenges outside urban centres.
NCC’s move aligns with broader efforts to foster a competitive telecoms sector critical to Nigeria’s digital economy ambitions.
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