Telecom
NATCOMS Puts Consumers First @ Subscribers Summit
National Association of Telecommunications Subscribers (NATCOMS) will on September 28 hold the first edition of the National Telecommunications Subscribers Summit to create an independent forum where subscribers will have firsthand knowledge about the service delivery processes of telecoms operators.
A statement this morning by by Deolu Ogunbanjo and Bayo Omotubora, national president and secretary respectively said that the theme of the summit is “Nigeira Telecoms Revolution: Consumerism as the Last Mile Challenge”
The event is slated for Muson Centre, Lagos and the organizers said it a one-stop shop event for the telecoms operators where common causes of network failure and several challenges in the industry will be examined and
solutions proffered.
“Furthermore, the summit is meant to get subscribers input on how to address the myriad of challenges facing the industry, get them to consent to the line of actions that will be presented as a communiqué, which will be presented to the National Assembly as Action Plan for tackling the challenges of the industry” the statement added.
According to NATCOMS, available statistics showed that Nigeria is the fastest growing telecoms market in Africa, having the most vibrant subscriber’s structure in Africa and that consumer ratio by subscriber is the highest in Africa and “subscriber’s impact on telecoms operators is also the highest in Africa”.
NATCOMS said it is hosting the summit because the telecoms industry is a huge source of Foreign Direct Investment (FDI) and the highest employment generator to the nation as well as being the highest contributor to our Gross Domestic Product (GDP), and currently tipped to increase following the landing of some submarine mobile cable”.
“Another critical reason for calling the Summit is the major rift, which the issue of service quality has created in the past between key stakeholders in the industry.
Furthermore, with policies, mergers, etc going on in the industry, NATCOMS is bringing together the operators to disclose to Subscribers the service delivery process of telecoms services so that they can better appreciate the industry” NATCOMS also said.
Participants expected at the event are subscribers, Nigerian Communications Commission, Ministry of Communication Technology, Government at all levels, Labour, Lottery Commission, Consumer Protection Council, Joint Tax Board, Industry stakeholders, The Judiciary, National Assembly members and Gentlemen of the Press.
NATCOMS, was founded in 2002 as a non-aligned, non-profit-oriented, non-religious, non-political, independent and non-governmental organization. Its major aim among others is to continuously advocate for policies and services that are Telecoms/ ICT Consumer-friendly in consonance with the United National General Assembly Resolution on Consumer Bill of Rights, while also supporting the achievement of the World Summit on Information Society (WSIS) goals and objectives.
Mazen Mroue, a non-executive director at MTN Nigeria Communications Plc, has resigned effective February 27, 2026, to prioritise other responsibilities within the MTN Group, the company announced in a Nigerian Exchange Limited (NGX) filing.
MTN Nigeria
The notice, signed by company secretary Uto Ukpanah, stated: “This is to enable Mr. Mroue to focus on other priorities within MTN Group Limited. The Board wishes to express its appreciation to Mr. Mroue for his immense service to MTN Nigeria and wishes him success in his future endeavours.”
Mroue joined MTN Nigeria’s board on June 1, 2022, bringing over 28 years of telecom experience. A veteran MTN executive, he previously served as CEO of MTN Uganda and MTN Liberia, non-executive director at MTN Cyprus, and held leadership roles at MTN Ghana.
Since February 2022, he has been MTN Group’s Chief Technology and Information Officer, overseeing technology strategy and governance. Earlier, as MTN Nigeria’s COO from August 2018 to January 2022, he also sat on the MTN Nigeria Foundation board.
The exit follows MTN Nigeria’s stellar 2025 results, posting a ₦1.70 trillion profit before tax—reversing a ₦550.3 billion loss in 2024 driven by forex woes—marking one of the telco’s strongest rebounds.
Google has rolled out support for Yorùbá and Hausa languages in its AI-powered Search features—AI Overviews and AI Mode—enabling millions of Nigerians to get quick answers, summaries, and conversational web exploration in their mother tongues.
The update forms part of Google’s push to cover 13 African languages, including Afrikaans, Akan, Amharic, Kinyarwanda, Afaan Oromoo, Somali, Sesotho, Kiswahili, Setswana, Wolof, and isiZulu, selected based on high search activity across the continent.
Now, a Kano student can ask complex questions in Hausa, while an Ibadan trader seeks business tips in Yorùbá—both receiving culturally nuanced AI responses via text or voice on Android, iOS, or web.
Taiwo Kola-Ogunlade, Google’s West Africa Communications Manager, said: “Building truly global Search requires nuanced local understanding. With Gemini-powered AI, we’ve made advanced capabilities relevant in Yorùbá and Hausa, so Nigerians converse naturally with Search in their mother tongues.”
To use: Open the Google app, tap AI Mode, and query in Hausa or Yorùbá for personalised guidance—breaking language barriers and making technology reflect Nigeria’s diverse identity.
MultiChoice is closing its continental streaming platform Showmax after 11 years, notifying subscribers Thursday of the board’s decision to discontinue the service in the near future to refocus on sustainable digital offerings.
MultiChoice
The email assured no immediate disruption: “You can continue streaming as usual, and no action is required from you at this time.” Showmax, launched in South Africa in 2015 and expanded across Africa, offered movies, series, documentaries, and sports to rival Netflix and others amid rising online entertainment demand.
The shutdown follows Canal+’s approved takeover of MultiChoice last year, with the French giant offering ZAR 125 per share for remaining stakes.
The deal mandates HDP ownership boosts, local content investment, and splitting MultiChoice’s SA broadcasting arm into an independent entity to meet regulations.
MultiChoice prioritised subscribers during the transition, promising advance notice on timelines.
Showmax’s exit signals consolidation pressures in Africa’s cut-throat streaming market, where global players dominate despite local content strengths.
MultiChoice to Discontinue Showmax Streaming Platform
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