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NCC, CBN to Resolve Telecoms, Banks’ USSD Debt Issue

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Nigerian Communications Commission (NCC) is in talks with the Central Bank of Nigeria (CBN) over the Unstructured Supplementary Service Data (USSD) debt totalling N250 billion between the telecom operators and the commercial banks in the country.

NCC, CBN to Resolve Telecoms, Banks’ USSD Debt Issue

USSD, known as quick or feature codes, is a global system for mobile communications (GSM) protocol used to send text messages and initiate financial transactions such as cash transfers, balance inquiries, payments for services and others.

However, the USSD platform, which is widely relied upon by millions of Nigerians for quick and efficient mobile transactions, has become a point of disagreement between the banks and telecom operators.

The crisis dates back to 2019 when telcos proposed charging N4.50 per 20 seconds of USSD usage in order to cover operational costs after years of providing the service for free.

But the banks kicked against this, saying a 450% increase in transaction costs will significantly grow the debt and strain relations between the two vital industries.

However, Dr Ikechukwu Adinde, director of Consumer Affairs Bureau, NCC, who disclosed this move, said commission was hopeful the issue would soon be settled.

According to him, “The NCC remains committed to ensuring that the interests of all stakeholders—consumers, telcos, and banks—are protected.”

He insisted that a resolution is critical to maintaining the seamless operation of mobile financial services that millions of Nigerians depend on daily.

Adinde, who also said plans are on to introduce reforms at enhancing tariff transparency in the telecommunications industry, believed the new move between the NCC and the CBN would put the debt issue finally to rest.

On transparency and responsibility policy, Adinde said the changes, set to roll out in the coming months, will require telecom operators to provide consumers with clear, easily accessible tables outlining tariff plans, billing rates, and the terms and conditions associated with their services.

Indeed, Karl Toriola, chief executive officer (CEO) of MTN Nigeria, had said in October that banks might be disconnected from the USSD platform due to debt arising from the use of the quick codes by their customers.

Toriola had said mobile network operators (MNOs) might, subject to regulatory approval, suspend use of the service on the network for banking operations, as the debt had continued to pile up and was becoming unsustainable to the operators.

Also, Gbolahan Awonuga, executive secretary of the Association of Licensed Telecommunication Operators of Nigeria (ALTON), said in October that the debt between telecoms operators and commercial had hit N250billion.

Earlier, the telcos had lamented that they could no longer provide the services free, proposing a cut of N4.50k per 20 seconds from the charges paid by customers to the banks.

But the banks kicked against this, adding that it would raise costs by 450 percent.

 

Credit: Daily Post

 

 


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Cassava Launches Sovereign Cloud for Africa’s Public Sector

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In the wake of increasing geopolitical tension, Cassava Technologies has unveiled its National Sovereign Cloud offering for African governments.

The solution, the company claims, will help the continent’s governments ensure data is kept on infrastructure that remains under local legal and operational jurisdiction.

According to the official announcement, made yesterday, the solution provides “secure, locally-governed digital infrastructure that enables the deployment of AI-enabled public services”.

The overarching solution encompasses cloud, cyber security, AI computing infrastructure, as well as local language AI models and skills support for governments.

The announcement comes amid increasing uncertainty over the hosting of sensitive national data on cloud services operated by foreign hyperscalers, which are subject to legal frameworks, such as the U.S. CLOUD Act. The CLOUD Act opens the door to allow American authorities to access data stored on the servers of US hyperscalers, wherever those servers are physically located.

Cassava has claimed separately that currently, “approximately 33% to 45% of the world’s data is hosted in the USA”.

The company added: “A sovereign cloud reduces exposure to extraterritorial laws, improves cyber resilience, and ensures that model weights and training data for public AI remain under national custody.”

The Africa Data Centres Association’s 2026 Economic Report states that “data sovereignty has evolved from a legal aspiration into a strategic policy lever”.

Ahmed El Beheiry, Group COO and Group Chief Technology and AI Officer, Cassava Technologies said: “Across Africa, governments are accelerating their digital transformation agendas and are increasingly focused on ensuring that data and digital infrastructure remain secure and sovereign.”

Announced at the Mobile Word Congress in Barcelona, this week, the Sovereign Cloud offering launch accompanied the launch of Cassava’s Cloud Partner programme.

The partner programme targets mobile network operators and system integrators across Africa to resell and distribute AI, cloud, and other digital services using Cassava’s infrastructure and technology platforms.

El Beheiry added: “We are expanding Africa’s sovereign AI ecosystem to build solutions that address the continent’s unique challenges while creating new opportunities for growth and digital inclusion.”

The programme offers partners access to NVIDIA Cloud Partner solutions, Cassava’s AI Factory, its own native AI solutions and its AI Multi-Model Exchange, which supports both Anthropic’s Claude and Google’s Gemini models.


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MTN Nigeria Non-Executive Director Mazen Mroue Quits to Focus on Group Role

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Mazen Mroue, a non-executive director at MTN Nigeria Communications Plc, has resigned effective February 27, 2026, to prioritise other responsibilities within the MTN Group, the company announced in a Nigerian Exchange Limited (NGX) filing.

MTN Nigeria Non-Executive Director Mazen Mroue Quits to Focus on Group Role

MTN Nigeria

 

The notice, signed by company secretary Uto Ukpanah, stated: “This is to enable Mr. Mroue to focus on other priorities within MTN Group Limited. The Board wishes to express its appreciation to Mr. Mroue for his immense service to MTN Nigeria and wishes him success in his future endeavours.”

Mroue joined MTN Nigeria’s board on June 1, 2022, bringing over 28 years of telecom experience. A veteran MTN executive, he previously served as CEO of MTN Uganda and MTN Liberia, non-executive director at MTN Cyprus, and held leadership roles at MTN Ghana.

Since February 2022, he has been MTN Group’s Chief Technology and Information Officer, overseeing technology strategy and governance. Earlier, as MTN Nigeria’s COO from August 2018 to January 2022, he also sat on the MTN Nigeria Foundation board.

The exit follows MTN Nigeria’s stellar 2025 results, posting a ₦1.70 trillion profit before tax—reversing a ₦550.3 billion loss in 2024 driven by forex woes—marking one of the telco’s strongest rebounds.


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Google Adds Yorùbá, Hausa to AI Search, Boosting Access for Millions of Nigerians

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Google has rolled out support for Yorùbá and Hausa languages in its AI-powered Search features—AI Overviews and AI Mode—enabling millions of Nigerians to get quick answers, summaries, and conversational web exploration in their mother tongues.

Google Adds Yorùbá, Hausa to AI Search, Boosting Access for Millions of Nigerians

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The update forms part of Google’s push to cover 13 African languages, including Afrikaans, Akan, Amharic, Kinyarwanda, Afaan Oromoo, Somali, Sesotho, Kiswahili, Setswana, Wolof, and isiZulu, selected based on high search activity across the continent.

Now, a Kano student can ask complex questions in Hausa, while an Ibadan trader seeks business tips in Yorùbá—both receiving culturally nuanced AI responses via text or voice on Android, iOS, or web.

Taiwo Kola-Ogunlade, Google’s West Africa Communications Manager, said: “Building truly global Search requires nuanced local understanding. With Gemini-powered AI, we’ve made advanced capabilities relevant in Yorùbá and Hausa, so Nigerians converse naturally with Search in their mother tongues.”

To use: Open the Google app, tap AI Mode, and query in Hausa or Yorùbá for personalised guidance—breaking language barriers and making technology reflect Nigeria’s diverse identity.


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