Telecom
NCC Tasks Telcos on 2018 Broadband 30% Penetration Target

Nigeria Communications Commission (NCC) has urged the telecommunications operators to step up the drive towards achieving 30% broadband internet penetration in the country by 2018.
The Commission extended the call to the operators during discussions on “Data Service Delivery: The Way Forward” at the 76th Telecoms Consumer Parliament (TCP) and second edition of the repacked series, held in Lagos on Thursday and reminded them that the users are hungry for data, especially with the increase in smarthphones, tablets, phablets and other devices now available in the country.
Data Service is referred to the distribution of internet service on demand to the user regardless of geographic or organisational separation.
NCC’s Complaint Management Database (CMD) shows that the prevalent consumer complaints on Data Service Delivery include, but not limited to inability to browse; abnormal depletion of data; unsuccessful data renewal and unauthorized service renewal.
During the period of July to October 2014 the percentile figures recorded on data service delivery complaints show that only Airtel recorded zero customer complaints in the month of July with MTN, Etisalat, and Glo recording 41.47%, 41.67 and 8.33% respectively.
For the month of August the telecos recorded the following percentage of complaints; MTN (63%), Etisalat (9.09%), Airtel (9.09%) and Glo (9.09%), while in September they recorded MTN (10%), Etisalat (40%), Airtel (10%) and Glo (30%).
Also in October, they recorded complaints MTN led with (42.86%), Etisalat (14.28%), Airtel (21.43%) and Glo (14.25).
Speaking at the TCP Dr. Eugene Juwah, executive vice chairman, Nigerian Communications Commission (NCC), for a country of about 180m people as at 2014, having more than 130m subscriber base, the industry stakeholders cannot afford to be contented.
Juwah said, “The transformation of Telecom industry has led to more FDIs, Employment, and Efficient business transactions among others. This emphasizes the importance of ICT in the development path of a nation.
“ICT remains a priority of the Federal Government and an important sector in the transformation agenda of President Goodluck Jonathan administration for strong, inclusive, non-inflationary growth using ICT as the major driver for transformation. Mr. President requires us to ensure that ICT facilities are extended to all citizen of the Federal Republic of Nigeria.
“In this regard, Internet and broadband have been globally acknowledged as the foundation for the nation’s transformation to a knowledge-based economy”.
The EVC admitted that the path to an efficient broadband service in Nigeria has been a long and difficult one. “Internet connectivity has come a long way from a single international submarine cable system with 340GB total capacity installed in 2001 (SAT3) to four cable systems with international bandwidth capacity of over nine Terra bits in 2012.
“Despite progress made, Nigeria is still a far cry from achieving what is considered global broadband standards even among other developing countries.
“In fact, it has become more worrisome the kind of services most Service Providers sell to their subscribers, all in the name of 3G, while some even canvassed to have 4G but nothing has changed in data services. Consumer experience is nothing to write home about,” he said.
In view of the foregoing, the NCC EVC said that the Commission has taken some steps towards realising effective deployment of broadband services in Nigeria.
“The world is now a global village and Nigeria cannot afford to be improperly integrated into it. This integration could be better achieved not only through voice telephony but also effective data service delivery.
“On consolidation of progress made so far, we have increased Teledensity from 63% in 2010 to more than 90% in 2014. The Nigerian Communications Commission, NCC, is targeting a 30 per cent increase in broadband internet penetration by 2018. The increase from its current level of six per cent is expected to come from the planned historic auction of the 2.6 gigahertz spectrum band.
Also speaking, Mrs. Maryam Bayi, director, Consumer Affairs Bureau of the NCC, said that one of CAB’s mandates is to ensure the protection of the rights, privileges and interests of telecommunications consumers as well as develop effective policies and strategies that promote efficient telecoms service delivery.
“The importance of Data Service to global technological revolution and contribution to national economic and social development cannot be overemphasized.
“Data Services are able to eliminate redundancy and streamline costs. This is because critical data is housed in one location, enabling data to be accessed and/or updated by multiple users. while ensuring a single point of reference for updates.
“Sourcing from our Complaint Management Database, we have compiled the most prevalent consumer complaints on Data Service Delivery. These include:- Inability to Browse, Abnormal Depletion of Data, Unsuccessful Data Renewal and Unauthorized Service Renewal,” she said.
NCC also reminded the operators that consumer satisfaction is key to a sustainable telecommunications industry, while efficient and effective data service delivery is paramount to enhancing broadband implementation and penetration in Nigeria.
The operators also shared with the ‘parliamentarians’ their strategies towards solving the issues raised such as consumer education, engagement of services of more customer care agents, rolling-out consumer-friendly data plan, among others, but NCC insisted on they unleashing statistics to back up their claims.
Telecom
MTN’s ₦31.75Bn Investment in Health Lauded at Arthur Mbanefo Lecture

MTN Foundation has been spotlighted as a model for private sector-driven healthcare development in Nigeria, following commendations at the 6th Arthur Mbanefo Lecture held at the University of Lagos, Akoka.
Themed “A Healthy Nation is a Wealthy Nation: The Role of Impact Investments and Sustainable Financing in Nigeria,” the lecture featured Dr. Tolulope Adewole, Managing Director of NSIA Advanced Medical Services Limited (MedServe), as keynote speaker.
Dr. Adewole praised the Foundation’s strategic investments, noting that MTN commits 1% of its profit after tax annually to development sectors. “They’ve invested ₦31.75 billion, reaching over 32 million Nigerians. Though only 25% went to health, it accounted for 51% of all lives impacted. That’s catalytic,” he said.
He cited MTN’s dialysis centre programme as a transformative intervention for patients with kidney disease, and highlighted community-focused initiatives like the Y’ello Doctor mobile scheme and ‘What Can We Do Together’ (WCWDT) programme, which revitalised 164 Primary Healthcare Centres, including 44 in 2024 alone.
Executive Director of MTN Foundation, Odunayo Sanya, reflected on the COVID-19 pandemic’s exposure of systemic health vulnerabilities. “When COVID hit, we realised a health emergency is also an economic and social emergency,” she said.
Sanya revealed that of the 52 PHCs remodeled in 2024, only one had clean water. “I’m not a doctor, but I know you can’t live a good life without clean water,” she added, reaffirming the Foundation’s commitment to bridging healthcare gaps in underserved communities.
Telecom
PIN to Empower 20 Million Youths with New Digital Rights Board Game

Hundreds of university students across Africa are set to benefit from a new gamified learning experience on digital rights and inclusion launched by the leading pan-African non-profit organisation, Paradigm Initiative (PIN).
The Digital Rights and Inclusion Board Learning Experience (DRIBLE) is a game developed by Paradigm Initiative with support from the Open Society Foundations (OSF). The custom-designed board game provides young individuals with a fun and engaging entry point into digital rights and inclusion conversations, training sessions and storytelling tools.
The board game aims to build digital literacy, deepen understanding of online safety, and introduce young individuals to the organisation’s tools of impact. Currently being piloted in three universities: University of Lagos, Nigeria, the Catholic University of Eastern Africa (CUEA) in Nairobi, Kenya and the Dakar American University of Science and Technology (DAUST) in Dakar, Senegal, it will enhance interactions and create a holistic experience.
Speaking at the event launch at the University of Lagos, Nigeria, ‘Gbenga Sesan, Paradigm Initiative’s Executive Director, said: “PIN’s vision is to reach 20 million people through our Digital Inclusion and Digital Rights interventions. From Lagos, to Dakar, to Nairobi.. we will use the vehicle of our new Digital Rights and Inclusion Board Learning Experience (DRIBLE) which entails using gamification, training, multimedia materials, tools and other interventions to connect African youth with digital opportunities and protect their digital rights.”
‘Gbenga gave the keynote address on “Digital inclusion at PIN, our Past, Present and Future” and Nnenna Paul-Ugochukwu, the organisation’s Chief Operating Officer, said the goal of the learning experience would be instrumental in raising awareness of digital rights among the youth, building their capacity to address digital rights and inclusion issues in their communities. Prof. Olunifesi Adekunle Suraj shared a goodwill message with the students and other stakeholders.
Paradigm Initiative, which has been operational since 2007, started in a tiny cybercafe in Ajegunle, Lagos, Nigeria. Today, the organisation has expanded its wings to cover six African countries; Cameroon, Kenya, Nigeria, Senegal, Zambia and Zimbabwe, impacting the livelihoods of over 150,000 young Africans.
The launch of DRIBLE builds on the progress the organisation has made over the years in tackling the challenge of digital exclusion across Africa.
Paradigm Initiative’s tools of impact include Ripoti, a platform that enables individuals to report digital rights violations, Ayeta, a platform that provides digital security resources for stakeholders, more so human rights activists, defenders, journalists and other vulnerable groups, and the organisation’s latest short film, Whispers in the Wires.
Targeted at students, PIN rolled out a Campus Tour in the three universities on the continent starting July 15th, 2025.
Telecom
Meta Cracks Down on Fake Accounts, Deletes 10m Profiles

Meta, the parent company of Facebook, has intensified its crackdown on fake accounts and spam, announcing it removed over 10 million fake profiles and roughly 500,000 spam accounts in the first half of 2025.
The sweeping purge is part of Meta’s broader effort to combat impersonation, fake engagement, and content duplication, aiming to elevate authentic creators and improve the quality of content across its platforms.
In a blog post, Meta said: “We’re making progress. In the first half of 2025, we took action on around 500,000 accounts engaged in spammy behaviour or fake engagement. We also removed about 10 million profiles impersonating large content producers.”
Meta stressed that accounts which primarily repost or recycle content without meaningful edits will face penalties such as reduced reach and the loss of monetisation tools.
The company also warned that repeatedly sharing unoriginal content — whether videos, photos, or text — undermines the platform’s integrity by crowding out genuine voices and making it harder for new creators to grow.
To support authentic creators, Meta is rolling out new tools that automatically trace reposted content back to its original source. The company says this will help ensure rightful credit and give higher visibility to original posts.
“Pages and profiles that post mostly original content tend to enjoy wider distribution across Facebook. Simply stitching clips together or adding a watermark will no longer count as meaningful editing. Content that provides real value and tells an authentic story is likely to perform better,” Meta explained.
Creators are also being cautioned against uploading content that includes watermarks from other platforms. Such posts could see their reach restricted or lose monetisation privileges altogether.
As part of its latest update, Meta introduced post-level insights on the Professional Dashboard, allowing creators to monitor how individual posts perform. They can also check their Support Home screen to see if their content or earnings are facing restrictions.
In a parallel development, Google’s YouTube updated its monetisation guidelines, stating that content deemed mass-produced or excessively repetitive will no longer qualify for ad revenue. The announcement initially sparked concern among creators, who feared it was a blanket ban on AI-generated content. YouTube later clarified:
“We welcome creators using AI tools to enhance their storytelling, and channels that use AI in their content remain eligible to monetise.”
Both tech giants say these new policies are aimed at raising content standards and safeguarding genuine creators in a crowded and rapidly evolving digital landscape.
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