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NCC to Adopt New Regulatory Guidelines

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Nigerian Communications Commission (NCC) has commenced the process of harmonizing new regulatory guidelines for the telecommunications industry, in a bid to ensure a robust and efficient regulatory framework in the system.

At a stakeholders event to finalize the process in Abuja, Dr. Eugene Juwah, executive vice chairman of the Commission, explained that the exercise was part of the Commission’s rule-making process aimed at ensuring wide consultation in the development of regulatory instruments by the Commission in accordance with the Nigerian Communications Act.

The EVC said the new guideline had become an invaluable asset in ensuring that the opinions and inputs of stakeholders are considered in developing a sound  regulatory framework for the Nigerian telecommunications industry.

Juwah noted that the draft enforcement regulations which formed the second segment of the public enquiry was an amendment of the previous regulations issued to the industry in 2005, adding that the regulation was amended to reflect best practices in the industry.

The regulation when finalized, the EVC said, will provide a more robust framework for efficient processes for carrying out enforcement in the industry.

According to the Commission, the regulations and guidelines will complement the Act and the respective Licenses by the Commission in addition to providing guiding standards and principles for enforcement processes and Sim replacements in the industry.

“This effort by the commission will further ensure that the industry adopts international best practices while taking into consideration our peculiar operating environment,” said the EVC.

Under the amended Enforcement Processes Regulations, the new draft enforcement is of the Regulations issued in 2005.   NCC said they provide a  more robust framework for effective and efficient processes for carrying out enforcement in the industry.

According to the Commission, regulations under this process were amended to align with practice and trends in the industry.

Justifying the increase of most fines in the old draft, NCC explained that previous fines failed to serve the purpose of deterring repeated contraventions.

It added that principle of fairness and transparency were taken into consideration in the amendments, while submissions received from stakeholders were duly considered and where necessary incorporated.

For instance, under the new enforcement framework, it is criminal for any operator to provide false subscriber information during registration; as condition for releasing seized items or sealed premises, it would require the licensee to either regularize its operations or comply with the prescribed sanctions.

Also, operators are now allowed to retain Call Data records for a period of 12 months in their data bank.

These includes: failure to provide service for a continuous period of 30 days; inability of the licensee to pay any amount due under its license condition; failure to obtain type approval of equipment or facilities; failure to commence full licensed operations and providing misleading information in license application.

N250,000 for unauthorized Sim Replacement; N200,000 for every individual contravention in failure to capture subscriber information;   N100,000 for sale of pre-registered Sim card and N5,000,000 for each Sim Card order breached or other instruments issued by the Commission where a specific penalty is not specified in the Act.

 


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New Investment Fund Targets Acceleration of Emerging Technology in Nigeria

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The International Rescue Committee (IRC) has announced the formation of Airbel Ventures, a new humanitarian impact investing fund aimed at accelerating the introduction and scaling of breakthrough technologies in crisis-affected communities.

The fund will invest in companies whose ideas have the potential to change humanitarian response, including digital infrastructure for frontline health systems and climate-resilient agriculture.

The launch of Airbel Ventures follows a period of rapid innovation at the IRC, despite the humanitarian sector facing record funding cuts.

In the past year, the IRC’s Airbel Impact Lab has advanced more than twenty Artificial Intelligence (AI) and technology initiatives—from anticipatory action tools powered by climate and vulnerability data, to frontline service delivery using safe, orchestrated AI systems, to breakthrough diagnostic tools for emerging diseases.

Airbel Ventures’ first impact investment is in Signalytic, a company delivering solar-powered computing devices that ensure reliable electricity and connectivity for remote health facilities.

Following the investment, the IRC will pilot Signalytic’s technology with its Nigeria Health team, demonstrating the viability of next-generation digital infrastructure in humanitarian settings.

“We know breakthrough solutions already exist—what’s missing is the path to scale in humanitarian contexts,” said Dr. Jeannie Annan, Senior Vice President for Research & Innovation at the IRC and head of the Airbel Impact Lab.

 


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MTN Nigeria Suffers 9,218 Fibre Cuts in 2025 as Vandalism, Theft Cripple Network

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MTN Nigeria, the country’s largest telecommunications operator, recorded a historic surge in network disruptions in 2025, suffering 9,218 fibre cuts as of December 31, alongside 211 base station sites affected by theft and vandalism, incidents that disrupted mobile and data services relied upon daily by millions of Nigerians.

MTN Nigeria Suffers 9,218 Fibre Cuts in 2025 as Vandalism, Theft Cripple Network

The data was revealed by Dr Karl Toriola, chief executive officer/managing director, MTN Nigeria via a social media post titled ‘MTN Nigeria 2025 Wrapped’.

The scale of the damage highlights the growing vulnerability of Nigeria’s telecommunications infrastructure, which has come under increasing pressure from road construction activities, cable theft and deliberate acts of vandalism.

MTN said 5,478 fibre cuts occurred within just the first seven months of 2025, with 760 incidents recorded in July alone, underscoring the intensity of the challenge.

Some of the incidents had wide-ranging consequences, knocking out connectivity across multiple states simultaneously and affecting voice calls, data services, digital payments and enterprise operations.

The company described the situation as a national infrastructure problem, rather than an isolated corporate issue, given the economy’s deep dependence on mobile networks.

“These gaps were shaped by real operational challenges such as fibre cuts, theft, and vandalism. Their impact is felt directly by customers and reflected in what they tell us,” Toriola,

The disruptions were reflected in customer feedback volumes, as MTN handled an unprecedented number of complaints during the year. The operator said it resolved 1,624,263 customer complaints in 2025, spanning call centres, social media platforms, emails and physical service centres nationwide.

Despite the setbacks, MTN pointed to signs of operational resilience. The company retained its ranking as Nigeria’s best network by Ookla, returned to profitability after a challenging period, declared an interim dividend, and expanded its subscriber base to over 85 million users by September 2025.

The figures show that while Nigeria’s telecom operators continue to invest heavily in network expansion and customer service, infrastructure sabotage remains a major drag on service quality and operating costs.

MTN acknowledged that performance improvements remain a work in progress. “We are not where we want to be yet. We see you. We hear you. We exist because of you. And we will get better,” Toriola said.

As the company enters its 25th year of operations in Nigeria, Toriola said MTN is doubling down on customer-centricity, treating every piece of feedback as a guide for improvement, while also stepping up engagement with government agencies.

The CEO renewed calls for stronger regulatory and legal protections for telecommunications infrastructure, urging policymakers to classify fibre cables, base stations and other critical assets as national infrastructure and criminalise vandalism to deter repeat attacks.


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NCC Licences Six New ISPs to Challenge Telcos, Satellite Giants

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Nigerian Communications Commission (NCC) has granted operating licences to six new Internet Service Providers (ISPs), effective January 1, 2026, raising the total number of authorised ISPs in the country to 231 from 225 recorded in December 2025.

NCC Licences Six New ISPs to Challenge Telcos, Satellite Giants

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The newly licensed firms are Intellvision Technologies Limited, Granet Technologies Limited, Fiber Sonic Limited, Dasol Solution Services Ltd, Boost ISP Limited, and Amazon Kuiper Nigeria Limited.

Five of these companies are headquartered in Lagos, while Granet Technologies Limited operates from Owerri in Imo State, highlighting the persistent concentration of broadband infrastructure in major commercial hubs like Lagos, Abuja, and Port Harcourt.

This development intensifies competition in Nigeria’s broadband market, which faces pressure from dominant mobile network operators such as MTN and Airtel, alongside rapid expansion by satellite providers like Starlink.

Traditional ISPs continue to grapple with shrinking customer bases, aggressive data pricing from telcos, and satellite disruptions, even as NCC data from Q2 2025 showed Spectranet, Starlink, and FibreOne controlling about 65 per cent of the 313,713 active ISP subscribers.

The inclusion of Amazon Kuiper Nigeria Limited marks a significant entry of global satellite broadband competition, building on Nigeria’s recent approvals for other low Earth orbit providers to enhance connectivity in underserved areas.

Industry analysts view the licences as a strategic push to improve internet quality amid rising demand for digital services, though geographic clustering underscores ongoing infrastructure challenges outside urban centres.

NCC’s move aligns with broader efforts to foster a competitive telecoms sector critical to Nigeria’s digital economy ambitions.


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