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NCC to Sanction GSM Providers over Dropped Calls

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Prof. Umar Danbatta, executive vice-chairman/CEO, Nigerian Communications Commissions (NCC), on Friday, said the Commission would sanction telecommunication operators who defraud Nigerians through dropped-calls.

Danbatta said that dropped-call rate is the fraction of the telephone calls which due to technical reasons, are cut off before the speaking parties finish their conversation.

He stated this during a meeting with newsmen from the North West, North Central and FCT in Kano, where he presented the Commission’s eight-point agenda.

This, he said, were being used by some telecom providers to deduct money from phone users as the fraction was usually measured as a percentage of all calls.

He said that the Commission had put in place mechanisms to ensure regulatory excellence and operational efficiency to maintain commitment to transparency.

Danbatta explained that part of the measures was for NCC to monitor calls, adding that any call that was not a dropped-call and was charged would be detected and the telecom provider sanctioned.

He added that “there is a limit to which a call can be dropped.

“We have put in place parameters to monitor what is happening, especially as regards drop calls, this will locate the operator to ensure that they maintain standards.

“When these parameters are analysed, we will be able to detect the drop calls from service providers and the operator’s attention will be drawn to enable it to address the problem.

“If we do not notice any sign of improvement on dropped call rates, then we will sanction erring operators.’’

The NCC boss said operators should know that they were being monitored by NCC and that the day of reckoning when their activities would be made public was around the corner.

Danbatta, however, assured the public that the issue of monitoring the cognitive performance indicators was key to NCC, adding that consumers’ right would be protected.

He said erring operators would be identified and necessary regulatory action would be taken in order to improve the quality of service to Nigerians.

He urged Nigerians to utilise the Commission’s 622 call number to send their complaints for the purpose of resolving them.

He reiterated the Commission’s resolve to continue to promote and empower consumers from unfair practices through the availability of information and education required to make informed choices in the use of ICT services.

Danbatta further said that the Commission was working on ways to improve data access in the country, even though the facility to support the project was not adequate yet.

“We are working on plans to improve data access in Nigeria and it is captured in the eight-point agenda of the Commission’’.

This, he said, would ensure that at least services were available, accessible and affordable to consumers.

He expressed the hope that access to the Internet would be free in Nigeria in the nearest future.


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Telecom

Google Rolls Out Search Live AI to 200+ Countries, Including Nigeria

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Google has launched its Search Live feature globally to over 200 countries, including Nigeria, where AI Mode is available, enabling voice-and-camera conversations in users’ preferred languages.

Google Rolls Out Search Live AI to 200+ Countries, Including Nigeria

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Powered by the new multilingual Gemini 3.1 Flash Live model, it delivers natural, real-time interactions via the Google app on Android or iOS—tap the Live icon under the Search bar.

Ideal for hands-free help, users can speak queries for audio replies, follow-ups, or web links. Camera integration adds visual context, like troubleshooting a shelving unit, or pairs with Google Lens for real-world chats.

From the app or Lens, Nigerians can now explore, learn, or solve tasks instantly, boosting everyday productivity worldwide.


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IFC Invests $45m to Green African Telecom Sites

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Clean and reliable power for telecom networks in Ethiopia, Liberia, and Sierra Leone will be expanded following a $45 million investment by the International Finance Corporation (IFC) in IPT PowerTech.

The investment targets countries where limited power supply continues to slow digital connectivity and broader economic participation, the institution stated earlier this week.

To enable this expansion, the IFC is providing a $45 million corporate financing package consisting of an A-loan of $27 million and $18 million in blended finance.

The blended portion is sourced from the Canada-IFC Blended Climate Finance Programme and the IDA20 Private Sector Window Blended Finance Facility.

The initiative marks the IFC’s first direct infrastructure engagement in Liberia in a decade and in Sierra Leone in six years.

It will help scale solar- and battery-based power systems that reduce reliance on diesel and support greener, more resilient telecom networks.

By improving the quality and stability of power to telecom towers, the initiative will strengthen mobile coverage and ensure that households, schools, health centres, and small businesses can depend on consistent digital services, said the IFC.

The funding supports the modernisation, operation, and maintenance of 2 235 telecom sites across the three nations. More than 90% of these are located in off-grid or weak-grid locations.

With new solar and battery systems powering these sites, mobile networks will experience fewer outages and improved service quality.

Optimising the energy mix is estimated to reduce power costs for operators by up to 30% in Liberia, 26% in Sierra Leone, and 52% in Ethiopia.

This transition is also expected to cut emissions by more than 10 624 tonnes of carbon dioxide annually. Furthermore, the partnership will promote gender inclusion by expanding opportunities for women in technical, operational, and leadership roles within the sector, says the IFC.

This agreement reflects a shared vision for a greener telecom industry and empowers the company to scale its innovative energy platforms, according to Nabil Haddad, CEO of IPT PowerTech Group.

Reliable and affordable power for telecom networks is a cornerstone of Africa’s digital transformation, said Nathalie Kouassi-Akon, IFC regional director for West Africa and the Gulf of Guinea.

Through this partnership, the institution is supporting a scalable, private sector-led solution that enables mobile operators to reach underserved and fragile communities more sustainably, added Kouassi-Akon.

The project advances the World Bank Group and African Development Bank’s Mission 300 initiative, which aims to provide electricity to 300 million Africans by 2030.


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Expedier Launches Platform to Ease Cross-Border Payments for African Firms

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Expedier has unveiled “Expedier for Business,” an online pro-banking platform to simplify global payments, multi-currency transactions, and financial operations for expanding companies.

Expedier Launches Platform to Ease Cross-Border Payments for African Firms

Kingsley Madu

The tool centralizes payments, invoicing, payroll, and treasury into one secure dashboard, tackling challenges like fragmented systems and poor visibility that hinder international scaling.

Kingsley Madu, Co-Founder and CEO of Expedier, said: “African businesses are increasingly global… Expedier for Business was built to simplify how companies manage money across borders while maintaining visibility, control, and compliance.”

Key features include customizable dashboards for payments, invoices, and workflows; support for USD, CAD, GBP, EUR, and more; virtual cards; automated payroll/invoicing; currency swaps; and real-time tracking.

Security measures cover two-factor authentication, KYC/KYB verification, and team access controls.

As cross-border trade and remote work boom in Africa, the platform aids firms dealing with international suppliers, teams, and customers. It is now available for organizations scaling globally.


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