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Nigeria Mobile Operators and Host communities

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Since the emergence of mobile telephone in the 2001, combined subscription is inching close to the 50 million mark and many more yet to sign up. The potentials are still enormous given the fact that total population under the licensed territory (Nigeria) is close to 140 million people.
Good as it may sound that we can now connect to the world without the endless wait and shoddy services that characterized the pre-GSM era, when Nitel’s monopoly hold sway. Despite all the rapid expansion and coverage in most cities nation wide, quality of service issues seems to the albatross of the mobile operators.
Quality of mobile phone services is commonly the most discussed topic outside politics and Energy issues which we are daily confounded with. Even the newly inaugurated senate had already debated on it! While the national regulator, NCC, in many instances and at different forums reinforced the importance of provisioning high quality services to millions of subscribers, the stark reality is that the situation seems to be getting worse by the day.
NCC also initiated the consumer outreach and consumer parliament to resolve subscriber’s frustrations which had taken another dimension with subscribers forming associations and even going further to advocate service boycotts in protest against poor service delivery and in some extreme cases, initiated court cases against mobile operators.
In the midst of allegations, accusations and claims by operators and subscribers alike, what the entire population failed to look at genuinely are some points that operators are raising.
Some time ago, MTN Communications had reasons to alert the public about its facilities that were maliciously damaged. Important components of mobile telephony technology are the radio equipments which are mounted on towers and mast all over the towns and cities. Fiber Optics cables also carry traffic crisscrossing the national boundaries and some of the longest cables in Africa in located here in Nigeria.
Recently we all witnessed massive degradation of services across all the networks and despite all efforts, its seems the problem is beyond them. Most service disruption is directly link to the handiwork of vandals and community agitators. In many instances, workers and their sub contractors are denied access to the base station sites to service power generators and other equipments, fiber optics unearth from the ground and severed, diesel theft and generator vandals. The irony is that the communities that now turned vandals at some point clamored for the Base stations to be sited in their community.
Most of the demands of the communities are unrealistic, ranging from multiple payments for acquired site properties, road construction, powering of communities and even scholarships!!! These are not the duties of companies that pay all forms of taxes to government. Though some of the activities of the operators do impact the environment negatively sometimes, care should be taken to ensure strict compliance with environmental regulations to curb noise pollution from generating sets, spillages from diesel and used engine oil which can pollute source of community waters.
Community empowerment programs can be implemented through engaging locals as site security, civil repairs works and immediate remedial repairs whenever their activities impact on the communities negatively. Mobile operators should also leverage on site where some basic infrastructure that can support their services exists. They can leverage on the branch network of banks and as they roll out new Bank Branches, they make provision for tower erections on the properties on a rental basis. This offers some level of security. Implementation of integrated maintenance of cell sites, will also reduce numbers and frequency of site visits for maintenance purposes. Increasing the storage tanks for diesel will greatly help in reducing frequent top up visits which seems to be a lucrative target for community extortions.
With communities and vandals taking its toll on the operations on the mobile operators and high cost of subscribers acquisition in face of keen competition, it is only natural that the subscribers will be at the receiving end through poor services and high tariffs. Just like crude oil production where you need a maze of pipelines to deliver contents likewise the telecommunications services too. The base stations might look like a stand alone installation but operationally, they are inter connected and linked with many others elsewhere and when one goes down, it might lead to disruption of services or a near collapse in a locality .
The oil communities militancy that is threatening the revenue source of Nigeria started and got elevated to this level because we did not look hard enough at the root cause for many years and now they cant just stop.
So next time you tried to make that important call and it does not connect, it does not mean that the MTN,Zain AND GLO are not alive to their responsibility but maybe area boys and your community people had just tampered with a diesel hose that feeds the generator which powers the base station in your community or had just chased away telecoms workers from site and you are denied access to reach your loved ones via your mobile phone.


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NCC Blames NOGASA for Abuja Outage

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Nigerian Communications Commission (NCC) has blamed the actions of the National Oil and Gas Suppliers Association (NOGASA), for the recent telecom blackout experienced in the Abuja area.

NCC Blames NOGASA for Abuja Outage

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A statement issued on Friday by the Head, Public Relations, NCC, Mrs. Nnenna Ukoha, while acknowledging the challenges and impact of the degraded Quality of Service (QoS) in the area on subscriber experience, stated: “The challenges are a result of the activities of the National Oil and Gas Suppliers Association (NOGASA), which disrupted diesel supplies to sites with the attendant telecommunications services outages in Abuja.”

She however disclosed that the telecommunications sector regulator is committed to ensuring restoration of seamless communication services to the affected area, and all Nigerians at large, and recognizes the importance of reliable power supply for the provision of optimal telecommunication services.

“The Commission is collaborating with major stakeholders and licensees to address these challenges, largely caused by disruption to diesel supply affecting IHS Nigeria Limited, the colocation provider responsible for powering Airtel and MTN base stations in the affected areas.

“The NCC is actively engaging with relevant stakeholders to address the diesel supply issues and explore sustainable solutions.

“The Commission urges all parties to work together to collaboratively resolve these challenges swiftly by removing the diesel supply bottlenecks affecting critical telecommunications infrastructure, arising from NOGASA’s actions.

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“In the face of these challenges, we reiterate our commitment to fostering a conducive environment for the growth and sustainability of telecommunications services in Nigeria.

“We are taking proactive steps to facilitate dialogues between the impacted service providers and other stakeholders to promptly resolve the diesel supply concerns that have negatively impacted service quality.”

While assuring that the Commission remains dedicated to effectively managing the situation and will keep the public updated on progress towards restoring full telecommunication services in Abuja, Mrs. Ukoha appreciated subscribers for their patience.

“We thank telecommunications subscribers for their understanding and patience during this period and reaffirm our commitment to delivering high-quality telecommunications services nationwide,” she said.


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NITDA Charts Path for Kano as Innovation Hub

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Mallam Kashifu Inuwa Abdullahi, Director-General of the National Information Technology Development Agency (NITDA), has called for a fundamental shift in Kano State’s economic strategy, urging stakeholders to embrace innovation, technology and collaboration as the drivers of growth in the 21st century.

NITDA Charts Path for Kano as Innovation Hub

Mallam Kashifu Inuwa Abdullahi, Director-General of the National Information Technology Development Agency (NITDA)

This is contained in a press statement e-authored by the Director of Corporate Communications & External Relations at NITDA, Hajia Hadiza Umar.

Speaking at the Kano Startup Weekend, Mallam Abdullahi acknowledged Kano’s long-standing reputation as the commercial nerve centre of Northern Nigeria and the wider Sahelian region, noting that its history of trade, enterprise and human capital provided a solid foundation for future growth.

Abdullahi emphasised that while these strengths powered Kano’s success for centuries, the modern economy now offered even greater opportunities through innovation and technology.

He described innovation as the process of transforming ideas into impactful solutions through commercialization, stressing that when ideas were effectively deployed, they created value, solved societal challenges and generated sustainable economic growth.

He noted that Kano’s large market, strategic location and vibrant entrepreneurial culture placed it in a strong position to take advantage of innovation-driven opportunities.

According to him, “Innovation is the process of taking an idea from inception to impact. Invention on its own is a cost centre, but when you commercialise an idea, when you turn it into a product or service that solves a real problem and creates value, that is when you begin to drive economic growth and inclusion.”

He noted that the state hosted numerous degree-awarding institutions across federal, state and private ownership, providing a strong base for human capital development.

However, the NITDA DG expressed concern that these institutions often operated in isolation from industry, with research outputs rarely translating into commercial or industrial applications.

He explained that innovation did not happen in silos and stressed the need for a strong, interconnected ecosystem that brought together academia, industry, startups, entrepreneurs and government.

According to him, universities should conduct research informed by industry needs, industries should leverage research to improve productivity and competitiveness, and startups should serve as the bridge that converted ideas into market-ready solutions.

The NITDA boss further encouraged entrepreneurs to leverage technology to build businesses that could grow beyond local markets, explaining that innovation-driven enterprises had the power to scale rapidly, create jobs and position Kano competitively at both national and global levels.

According to him, digital platforms and emerging technologies now made it easier for startups to reach wider markets and develop solutions that were previously unimaginable.

“You can start your business here in Kano, but your thinking must be global from day one. Technology has removed barriers. With the right skills and platforms, a startup in Kano can build solutions that serve not just Nigeria, but the world,” he noted.

Highlighting NITDA’s ongoing interventions, its Director-General outlined the Agency’s commitment to building national innovation capacity through targeted human capital development programmes.

He cited the Digital Literacy for All (DL4ALL) initiative, which aimed to equip Nigerians across all segments of society with essential digital skills, and the 3 Million Technical Talents (3MTT) programme, designed to produce a pipeline of globally competitive technical professionals in areas such as software development, data analysis and emerging technologies.

He said, “Through DL4ALL, we are ensuring that Nigerians at all levels have the basic digital skills needed to participate in the digital economy, while 3MTT is deliberately building a pipeline of globally competitive technical talents who can drive innovation, create jobs and attract investment.”

Abdullahi explained that these programmes were key pillars of President Bola Ahmed Tinubu’s Renewed Hope Agenda, which prioritised skills development, innovation, job creation and inclusive economic growth as pathways to national prosperity.

According to him, empowering Nigerians with digital and technical skills was essential for building a resilient economy capable of competing in the global digital landscape.

“President Tinubu’s Renewed Hope Agenda is about investing in people, empowering them with relevant skills and creating opportunities for inclusive growth.

“At NITDA, we are using digital skills and innovation as tools to translate that vision into real economic impact for Nigerians,” he said.

The NITDA boss urged all stakeholders in Kano to work together to build a functional innovation ecosystem that could unlock the state’s vast potential and expressed confidence that with the right mindset, strong collaboration and sustained investment in digital skills and innovation, Kano could reclaim its historic leadership role and emerge as a major innovation and entrepreneurship hub in Nigeria and beyond.


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Minister Claims Bandits Exploit Poor Network, Bounce Calls Off Multiple Towers

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Bosun Tijani, minister of Communications, Innovation and Digital Economy, yesterday claimed that bandits and terrorists are able to communicate and coordinate their activities with ease because they exploit gaps in the country’s telecommunications network.

Minister Claims Bandits Exploit Poor Network, Bounce Calls Off Multiple Towers

Bosun Tijani, minister of Communications, Innovation and Digital Economy,

Tijani, who spoke  Politics Today, a Channels Television’s programme, on Friday, Tijani said the criminals exploit gaps in the country’s telecommunications network.

He also claimed the bandits use advanced technology to bounce calls across multiple towers in areas with poor connectivity.

“They weren’t using the normal towers; they bounced calls off multiple towers, which is why they favor areas that are largely unconnected,” he said.

When asked about reports that unregistered or fraudulently registered SIM cards are still in use despite the Bank Verification Number (BVN) and the National Identification Number (NIN)–Subscriber Identity Module linkage policies, Tijani said the issue is technically complex and the reports are not fully verified.

“Whether it’s fact or not, I do not know where you’re getting that from, and I do not know who has evidence that there are people with unregistered SIMs,” he added.

The minister stated that the federal government is investing in telecom towers in underserved regions, upgrading the country’s communication satellites to improve coverage, and expanding fiber-optic networks to strengthen the country’s digital infrastructure.

“If our towers are not working, our satellites will work. Nigeria is the only country in West Africa with communication satellites, and we are bringing new satellites to upgrade their capabilities,” Tijani said.

He added that these initiatives aim to ensure better connectivity for Nigerians while closing loopholes that criminals exploit, thereby enhancing national security.

The minister’s comments come amid rising concerns over insecurity in several parts of the North, where banditry, kidnapping, and terrorism have escalated in recent years.

There are also reports of bandits flaunting ransom payments on social media platforms such as TikTok, raising alarm among authorities and the public


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