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NITDA Unveils e-Government Master Plan 2.0

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The National Information Technology Development Agency (NITDA), has unveiled the second phase of the Nigerian e-Government Master Plan, towards ensuring a seamless and inclusive access to digital services with the aim of enhancing transparency in government processes.

The Director General, National Information Technology Development Agency (NITDA), Kashifu Inuwa CCIE made this known at the handing over of deliverables to CEOs of  NITDA, National Identity Management Commission (NIMC), Nigerian Immigration Service (NIS) and the Nigerian Customs Service (NCS) on Thursday which was held at the e-Government Training Centre, Kubwa, Abuja.

The event symbolises the implementation of the first phase of the Nigerian e-Government master plan, which was sponsored by the joint implementer, the Korean International Cooperation Agency (KOICA).

Inuwa, who was represented by Mr Oladejo Olawumi, Director I T Infrastructure Solutions in the agency, said that the aim of the event was to strengthen the progress made so far and properly position the general government enterprise architecture as a cornerstone of building the foundation for digital governance in Nigeria.

The DG said under the Strategic Road map and Action Plan, which was named SRAP 2.0, the pillar of infrastructure in the project was committed to ensure seamless and inclusive access to digital services.

“The enterprise architecture is a disciplined way of organising enterprise resources, which includes business processes, data, information, tech, finance, ETC, to provide the capabilities required to consistently achieve outcomes of the organisation’s functions and mandates.

“It specifies the principles, practices, standards, and policies that guide the way capabilities enable the IT to evolve over time and continue to deliver results even under continuous changes in political, administrative, and economic conditions.

“It is therefore in line with this administration’s commitment to ensuring the implementation of sustainable initiatives and programmes that will stimulate and rejuvenate the economy that the Federal Ministry of Communications.

“Innovation and digital economy’s strategic plan of driving towards a resilient, inclusive and prosperous digital Nigeria by utilising ICT to drive transparency in government as well as improve the quality and cost-effectiveness of public service delivery in Nigeria,” Inuwa explained.

He also noted that NITDA, in line with its mandate had developed the Nigerian Government Enterprise Architecture as part of the implementation of the first phase of the Nigerian e-government master plan.

“The framework launched in March 2019 was developed as an overarching document to guide the effective and efficient adoption and implementation of IT projects in government so that expectations and outcomes of IT projects can be achieved in the short and long term.

“The implementation has led to the development of programmes and initiatives which include the clearing of many IT projects, improvement of the national IT clearance policy drive, IT systems and digital services assessment of 200 federal and public institutions, the Nigerian Government Enterprise Architecture portal, establishment of digital transformation technical working group DTTWG in 100 federal and public institutions, training of 442 members of the DTTWG and engagement of 10 FPIs under digital transformation performance and readiness,” he added.

He asserted that the Nigerian Government Enterprise Architecture is a critical factor in the implementation of the following e-government related regulatory instruments.

The Director General further explained that the Nigerian e-government interoperability framework was designed to enable interoperability between all the services provided by the government.

Stressing that the Digital Public infrastructure (DPI) as it were is key to the present administration’s drive towards making government services to be integrated among themselves.

He listed the national cloud computing policy and strategy; business process management guidelines,electronic document management system guidelines of FPIs, government digital service framework and digital government transformation performance assessment tool kit, among other core elements of the project.

Mr Songil Son, the Korean International Corporation Agency’s (KOICA’s) country Director,stated that ‘the project has four components,and the Enterprise Architecture is one of the components.

“NITDA is coordinating the whole process and so much progress has been made so far by properly positioning the overall government enterprises architecture as a cornerstone of building the foundation for digital governance in Nigeria’.

Earlier, representatives of Nigeria Customs Service, Nigeria Immigration Service took turns to express their optimism that the values outlined in the guide would ease the perfection of digital governance and foster inclusiveness, transparency and progress in the country.

They gave assurances that the services would be committed to leveraging the framework of the project as a catalyst for achieving the Nigeria’s strategic aspirations.


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E-Business

Study Reveals 83% of Employees Stay Connected to Work During Time Off, Fuelling Digital Anxiety

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A new Kaspersky survey undertaken in the Middle East, Turkiye and Africa (META) region reveals that digital anxiety is becoming a defining feature of modern work culture, as employees don’t disconnect even during their free time and vacations.

According to the findings, 83% of respondents keep an eye on work tasks outside working hours. An overwhelming 85% reply to all work-related messages in instant messaging apps, while the same share (85%) check work emails during their time off – and 81% admit they are responding to work emails while on vacation or in their personal time.

The pressure to remain constantly available is contributing to heightened stress levels in the workplace. Other sources of stress include work issues, for example, 43% experience anxiety after accidentally sending a random message to a work chat.

Interestingly, not all digital mishaps are perceived equally: 40% report that they take it calmly when they send an unfinished email, proving that some mistakes are considered less damaging than others.

Blurred boundaries between professional and personal life, combined with instant communication tools, are intensifying feelings of constant monitoring and fear of making digital errors.

More than a third (36%) of respondents say they feel extremely uncomfortable or even scared if their boss notices them scrolling through social media at work instead of working. The “always-on” culture may undermine employee well-being, increase burnout risks, and reduce overall productivity in the long term.

“Digital anxiety doesn’t just affect employee well-being – it can also increase cybersecurity risks for organisations. When people feel constant pressure to respond immediately to messages and emails, they are more likely to act impulsively, without carefully verifying links, attachments, or sender identities.

This urgency can make employees more vulnerable to phishing, and other scams using social engineering techniques,” comments Brandon Muller, Technical Expert at Kaspersky.

Kaspersky recommends employees to follow the below tips to avoid digital anxiety and associated cyber risks:

  • Slow down before clicking or replying. Digital anxiety can trigger automatic reactions. A short pause to check sender details, URLs, or attachments can prevent security breaches.
  • Treat urgency as a red flag. Cybercriminals often exploit pressure and fear. Always verify unexpected or urgent requests before responding.
  • Avoid handling sensitive information on unsecured networks. Public Wi-Fi, often used when working outside regular hours, increases exposure to cyber threats. Mobile network and VPN should be applied in such cases.
  • Use technologies that will help reduce risks. For example, Kaspersky Premium offers AI-powered anti-phishing features designed to help warn of potential threats.

Businesses can reduce cybersecurity risks related to employees’ digital anxiety by providing regular cybersecurity training that helps staff recognise threats and respond correctly even under stress.

At the same time, organisations should use robust cybersecurity solutions to minimise the impact of human error. Kaspersky Next’s adaptable and robust cloud-native protection, underpinned by an unequalled cybersecurity track record, is one of such products.

Protection solutions for mail servers, such as Kaspersky Security for Mail Server, with anti-phishing capabilities, help to additionally decrease the chance of infection through a phishing email.


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FG Approves Electric Buses for Civil Servants, Pushes Local Auto Growth

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Federal Government of Nigeria has approved the acquisition of electric buses for civil servants as part of efforts to promote cleaner transportation and boost local vehicle manufacturing.

FG Approves Electric Buses for Civil Servants, Pushes Local Auto Growth

The development was disclosed in Abuja by Joseph Osanipin, Director-General of the National Automotive Design and Development Council (NADDC). Osanipin said the buses would be sourced from local assemblers to strengthen domestic production and stimulate growth in Nigeria’s automotive sector.

He stated: “The initiative is aimed at encouraging the transition to cleaner mobility while creating opportunities for local manufacturers.” According to him, the government has also procured charging infrastructure that will be deployed across parts of the country to support the adoption of electric vehicles.

As part of broader efforts to develop the sector, the council is establishing the Nnewi Automotive Development Park in Anambra State. Osanipin explained: “We are developing the Nnewi Automotive Development Park where we will provide the necessary infrastructure so that users of the park can share facilities.”

He added that the shared infrastructure model would enable investors and manufacturers to operate without bearing the full cost of setting up independent facilities. The council is also seeking additional investment to accelerate the development of the park and attract more industry participants.

Osanipin urged Nigerians to support locally assembled vehicles, noting that increased patronage would help create jobs and drive economic growth. He said the council is providing training to manufacturers and stakeholders to enhance local production of vehicle components such as batteries and tyres.

“The move will reduce import dependence, create employment opportunities, and contribute to the country’s Gross Domestic Product,” he said. The NADDC is also working with the Bank of Industry Nigeria to facilitate the disbursement of the National Automotive Development Fund to qualified stakeholders.


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Jumia Reaffirms Commitment to Consumer Trust on World Consumer Rights Day

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As the global community commemorates World Consumer Rights Day, Jumia Nigeria joined industry leaders, regulators, and consumer advocates at the Lagos Marriott Hotel, Ikeja, for a high-level panel session hosted by the Lagos State Consumer Protection Agency (LASCOPA) on Tuesday, March 17, 2026.

Speaking during the session, Peters Afebuame, Group Head of Content and Production at Jumia, highlighted Jumia’s comprehensive approach to protecting consumers from counterfeit or adulterated products on its marketplace, noting that the company has implemented structured checks and technology-driven systems across the entire product lifecycle, from seller onboarding to post-listing monitoring, to safeguard product authenticity.

“Ensuring product authenticity on our platform requires a combination of technology, policy enforcement, and continuous seller engagement,” he stated.

“At Jumia Nigeria, we have implemented a multi-layered process that begins with rigorous seller onboarding and policy agreements, followed by catalogue configuration controls, AI-driven product attribute verification, and the use of global product identification standards. These systems are reinforced by ongoing quality moderation, brand protection mechanisms, and strict enforcement actions, including product and seller delisting, ensuring that customers can shop on our platform with confidence.”

Central to Jumia’s consumer protection framework is a rigorous seller verification process designed to ensure marketplace integrity. Vendors are required to provide proof of legal and regulatory compliance before gaining access to the platform. This vetting process is reinforced by a strict quality control system that monitors products listed on the platform, backed by a zero-tolerance policy toward counterfeit or substandard goods. Non-compliant sellers face penalties and permanent delisting from the marketplace.

Transparency also remains a core priority in helping customers make informed purchasing decisions. Product listings across the platform feature clear specifications, verified descriptions, and detailed images, enabling shoppers to understand exactly what they are purchasing before completing a transaction.

Recognising that digital literacy plays a critical role in online safety, Jumia continues to invest in consumer education initiatives through instructional “how-to” videos, platform guides, and social media campaigns that equip Nigerian shoppers with practical knowledge to navigate online shopping securely and confidently.

To further strengthen transaction security, Jumia leverages its proprietary payment solution, JumiaPay, which provides a secure and encrypted payment infrastructure designed to protect customer financial data. The company also adheres to internationally recognised data protection standards such as the General Data Protection Regulation (GDPR) and local regulatory frameworks established by the Nigeria Data Protection Commission (NDPC), ensuring responsible handling and protection of user information.

Beyond the point of purchase, Jumia reinforces consumer protection through a customer-centric return and refund policy designed to ensure seamless resolution when issues arise. A dedicated customer service team also provides support through multiple channels, including phone and social media, enabling swift response to consumer inquiries and complaints.

As e-commerce continues to expand across Nigeria, Jumia reaffirmed its commitment to building a marketplace that prioritises fairness, transparency, and consumer safety. Through continuous investment in technology, strong policy enforcement, and ongoing consumer engagement, the company aims to strengthen trust and confidence in Nigeria’s growing digital commerce ecosystem.


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