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NOTAP, Medallion Call for Adoption of Latest Technology Trend to Boost Tourism Business

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L-R: Nisham, Chabra, GM, Netcore Solutions Nigeria, Clara Okoro, Brandworld Media, Muky Emelda, CEO, Instyle Ventures, Chukwudi Nwokike, Client Success Manager, Netcore Solutions Nig at the Tourism/Technology Summit organised by Brandwordl Media in Partnership with Technology Mirror in Lagos, recently.
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The National Office for Technology Acquisition and Promotion (NOTAP) and Medallion Communications Limited have advocated for the deployment of technology in the nation’s tourism and travel space as a panacea for boosting businesses in the tourism and travel sector.

 

In two separate keynote address delivered at the Maiden Edition of Tourism and Technology Summit held in Lagos, and organised by Brandworld Media and TechnologyMirror, online technology news and information media noted the essence of technology in the tourism and travel business.

 

Mr. Ike Nnamani, President/CEO of Medallion Communications Limited in his keynote address disclosed that technological advancement has changed the way people travel, and these new innovations offers an interactive and exciting experience that were unprecedented.

 

Nnamani who was represented by the Chief Financial Officer of Medallion Communications, Mr. Olatunji Sulaiman said that the mobile technology has brought about the significant changes in revolutionizing tourism and hospitability industry noting that mobile phone has become “our tour guide, travel agency, best restaurant locator and maps.”

 

According to him, the IoT promises to bring significant changes to the tourism industry saying, “They include integrating sensors connected to the internet items like cars, suitcases and luggage’s, building and home equipment. All these enhances the security of the travelers which makes an holiday spent with relaxed minds.”

 

He also said with the virtual assistants technology insight into what the weathers brings exciting moments on vacations and that it is now possible to “teleport” to the most remote corners of the globe without getting off the couch.

 

Sulaiman stated that Medallion core business is to provide infrastructural support to enable stakeholders in the tourism and technology industries to tap into evolving business opportunities that all technological innovations require.

 

Earlier, Dr Dan-Azumi Ibrahim,  Director-General, National Office for Technology Acquisition and Promotion (NOTAP) represented by Mr John Omesili, Principal Technology Officer of NOTAP, said that there were six trends to watch out for in the tourism industry.

 

He said that the six trends included: Augmented and Virtual Reality (AR/VR), Artificial Intelligence (AI), Internet of Things (IoT), Voice Technology, Wi-Fi Connectivity and Wearable Devices.

 

He disclosed that Nigeria has the best brains around the world and it must use them stating the country could be the first to sell or franchise Virtual Reality software for the Digital Tourism in the world.

 

He added that the agency was working towards ensuring that all technologies in the country would run on Nigerian software.

“Today using pay stack, we can directly charge cards and allow payments to be made to local businesses”.

 

“We have an online travel websites such as Wakanow and hotels-finding service, hotels.ng.

 

“These brands use software to run their businesses; they show how ICT and Tourism can work together to bring desirable products to the market place,” Ibrahim said.

 

Quoting GlobalData 2018 Report, Technology Trends in Travel and Tourism, he said that technology is fostering a change in the travel and tourism industry regarding how companies interact with customers.

 

“Consequently, travel companies are adopting various technologies to improve operational efficiencies and meet customers’ expectations at every stage of their journey,” he said.

 

The NOTAP boss also said that Nigerians could leverage on these trends to create new realities in the tourism space and that using real time location sensors, the country could create digital experiences never imagined.

 

Jemi-Alade, Chief Executive Officer, Jemi-Alade Associates Ltd, speaking at the event said that disruption by technology was forcing travel agencies to innovate or die.

 

According to him, technology is radically transforming the way travel and tourism business is conducted around the world, saying that Africa was not an exception.

 

“The rapid growth in the travel and tourism sector across regions of Africa is largely driven by technology and numerous initiatives across the continent to attract more tourists,’’ he said.

Jemi-Alade said that tourism industry players were beginning to realise that tourism and travel space had become a technological business and were adapting to the new reality.

“African countries are discovering the need to develop and market their tourism potential, and technology is making it easier and cheaper to promote destinations and showcase various tourism endowments.

“Technology has helped reduce operational costs, cost of travel and also simplified visa procurement systems.

“Sustainability of growth in the travel sector is dependent on the sector’s ability to recognise the key drivers and respond to challenges facing it.

“The online movement is the next big wave in travel and is now shaping the way Africans travel within Africa, and how the travel business is conducted on the continent.

“It is daily transforming the entire value chain bringing with it new products, services and experiences,’’ the tour and travel chief said.

He said the online and mobile app travel booking were the new trend, adding with over 200 million smartphone users in Africa, the trend was sure to expand.

Jemi-Alade said that African continent was well endowed with various tourism assets and products that attracted tourists from around the world.

He said that there were factors against tourism growth and development on the continent, but with the advent of technology, the narrative was changing.

“Recent trends in information technology are changing the narrative by providing cheap and affordable solutions.

“With vast unexploited potential, the future of tourism in Africa is brightly enabled by technology,’’ the chief executive said.

Earlier in a welcome address, the Managing Director of Brandworld Media, Clara Okoro  said that the tourism ecosystem in Africa is evolving rapidly and it was time to connect and attract the best brains using technology as a launch pad to change the narratives.

 

She said the key interests at the tourism and technology  summit  includes ensuring fostering education, excellence, inclusion, knowledge and experience of Africa’s abundant offerings in tourism through our professional  tourism consultancy as well as strategic partnerships with government and other professional bodies to take the tourism industry in Africa  to the levels  where they should be  technology.

 

She said: “We have decided to settle for this specific niche on tourism and technology and already have a 10 year blueprint as a framework to implement.”

 


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

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Digital Encode Sponsors PAFON 3.0 as CVO Prof. Adewale Set to Deliver Keynote on Cybersecurity and Trust

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Digital Encode Limited has emerged the lead sponsor of the upcoming third edition of the forum (PAFON 3.0), the organisers have announced.

Digital Encode Sponsors PAFON 3.0 as CVO Prof. Adewale Set to Deliver Keynote on Cybersecurity and Trust

PAFON 3.0

PAFON 3.0 is scheduled to take place on Friday, April 24, 2026, at the Oriental Hotel, Lekki Road, Lagos, from 9:00 AM to 1:00 PM.

Themed “Fair Digital Payments as a Catalyst for Deepening Financial Inclusion in Nigeria,” PAFON 3.0 serves as a strategic platform for senior executives from banks, fintechs, regulatory agencies, and technology innovators to address the evolving digital payment landscape.

As Nigeria transitions toward a cash-light economy, the forum will focus on critical pillars of sustainability, including transparency, pricing integrity, and system resilience.

Bridging Cybersecurity and Financial Inclusion

Professor Adewale Peter Obadare, the Founder/chief visionary officer of Digital Encode will deliver a cybersecurity-focused keynote address that connects trust, resilience, fraud prevention, and consumer protection to financial inclusion.

His session will provide a specialized perspective on how information security serves as the bedrock of financial inclusion; exploring the vital links between building infrastructure that consumers can rely on, protecting the ecosystem to allow inclusion to scale, and ensuring equitable and secure access for all Nigerians.

Prof. Obadare is arguably the most Credentialed PAN-African Digital Trust Leader, CyberSecurity Strategist, GRC Thought Leader & Global Technopreneur.

He is a seasoned Multi-Award Cybersecurity & GRC expert with over 58 (Fifty-Eight) international professional certifications to his credit, Master of Science in Cybersecurity, Liverpool Unversity, UK, was awarded Honorarary Doctorate Degree in Cybersecurity from Trinity International University of Ambassadors Atlanta Georgia, United State of America and First Professor of Practice – Cybersecurity at Miva Open University, Abuja, Nigeria.

Prof. Obadare is a well-recognized subject matter expert with numerous successful engagements to his credit in Africa and the world. His skills and experience spans Data Privacy, Data Protection, CyberSecurity, Information Security, Vulnerability Management, Penetration Testing, Computer Forensics, Business Continuity, I T Governance, Risk Management and Compliance.

He is a Cybersecurity Advisory Board Member for Lagos State Government, a Platinum Team Member of Open-Source Security Testing Methodology Manual (OSSTMM), as well as a lifetime member of  the Open Worldwide Application Security Project (OWASP). He is an alumnus of  FATE Foundation and US Department of State Exchange program.

He is also a distinguished alumnus of executive education at Harvard Business School, Harvard School of Government, MIT Sloan School of Management, MIT Professional Education and Oxford University – Said Business School.

“Without trust in the security of digital payments, inclusion cannot scale. And we are happy to welcome Digital Encode as our Lead Sponsor this year. With what the company stands for and the personality of the CVO on a global scale, we have no doubt that attendees at this year’s PAFON will go home with lots of insights.”

“The theme for PAFON 3.0 was carefully selected because if digital payments are affordable, transparent, accessible, and trustworthy, more Nigerians, especially the underserved, will participate in the financial system”, Mr. Chike Onwuegbuchi, the co-convener of Payments Forum Nigeria, noted, highlighting Digital Encode distinguished leadership in Nigeria’s cybersecurity ecosystem.

Other Confirmed speakers: Dr. Jameelah Sharrieff-Ayedun, Vice President, Fintech Association of Nigeria (FintechNGR) & CEO, Credit Registry; Uche Uzoebo, MD/CEO, Shared Agent Network Expansion Facilities (SANEF Limited): Special Guest of Honour; Mojeed Abayomi Agboola, National President, Financial Inclusion Agents Multipurpose Cooperative Society (FIAMCS); Dr. Obioha Otti, National President, Association of Mobile Money and Bank Agents in Nigeria (AMMBAN); Chukwuemeka Enoch, Founder, Lagos Blockchain Week, and Sarafadeen Fasasi, National President, Association of Financial Inclusion Agents of Nigeria (AFiAN), amongst others.

The forum will feature speakers from across the financial spectrum, including mobile money operators, payment processors, and development institutions, to shape policy dialogue and industry standards.

PAFON is a premier industry gathering that aligns brand positioning with trust and innovation in Nigeria’s digital payments ecosystem. It provides a unique space for thought leadership, regulatory engagement, and market expansion within the payment infrastructure sector.


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NITDA Boss Warns of AI Threat Shift @ GITEX Africa

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The era of treating cybersecurity as a mere IT problem is over. As AI-powered digital threats become more elusive and destructive, Nigeria is shifting its strategy toward “Total Resilience”—a multi-dimensional defense involving every level of society.

NITDA Boss Warns of AI Threat Shift @GITEX Africa

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At the 2026 GITEX Africa summit, NITDA DG, Kashifu Inuwa sounded the alarm on the changing nature of digital warfare, asserting that technology alone is no longer enough. Instead, Nigeria’s survival in the digital age now hinges on a strategic blend of policy, people, and proactive defense.

Speaking during a panel session on Cyber Resilience, Inuwa described the current global digital environment as being at a “critical turning point.”

He warned that emerging technologies are not only transforming industries and economies but are also reshaping the nature of cyber threats, demanding a proactive and multi-dimensional response from governments, institutions, and citizens alike.

“Cybersecurity is no longer just a technical issue. It is a strategic imperative for national development,” Inuwa stated. “We must think beyond technology alone and build resilience through people, processes, regulations, and infrastructure.”

Inuwa revealed that the focus of Nigeria’s cyber strategy is shifting from high-tech software to the people behind the screens. Pointing to data showing that 95% of all digital breaches stem from simple human mistakes, Inuwa argued that the world’s most advanced encryption is useless if the user is compromised.

“The most sophisticated technology cannot protect us if the human element is overlooked,” he noted. By prioritising human capacity and digital literacy, NITDA aims to turn every citizen into a “human firewall”, the first and most critical line of defense in a world where AI-driven attacks are the new normal.

In response, the Nigerian government has launched a comprehensive National Digital Literacy Programme aimed at achieving 95 percent digital literacy by 2030, with an interim target of 70 percent by 2027.

The programme emphasizes digital safety and cybersecurity awareness, equipping citizens with the knowledge to navigate an increasingly online world responsibly.

Inuwa highlighted initiatives such as the “3 Million Tech Talent” programme, designed to develop Nigerian expertise across key technology domains, including cybersecurity, data science, and AI.

The programme also leverages hackathons, innovation challenges, and mentorship schemes to channel young people’s skills into productive, lawful, and globally competitive ventures.

He argued that nurturing local talent is essential not just for national security but also for economic growth. “We want to create an environment where young Nigerians are innovators, not just consumers of technology,” he said.

Addressing concerns about Nigeria’s ranking in global cybercrime indices, Inuwa urged contextual understanding. “Countries with the most advanced digital economies also rank high in cybercrime because of the scale of their online activity,” he explained.

“Our focus is on redirecting talent towards innovation and solutions that protect our citizens while contributing to global digital advancement.”

On the legal and regulatory front, Nigeria continues to review and enhance the Cybercrime Act of 2015 to keep pace with the rapidly evolving threat landscape. The law underpins a structured National Cybersecurity Architecture coordinated by the Office of the National Security Adviser.

In addition, the country operates a 24-hour cybersecurity operations centre tasked with monitoring threats, issuing advisories, and providing real-time support to government institutions, businesses, and citizens. Advanced technologies, including dark web monitoring and AI-enabled threat detection, are being deployed to enhance situational awareness and improve response times.

Inuwa emphasized that effective cyber resilience requires collaboration between public and private sectors. NITDA is working closely with ministries, departments, agencies, and private sector stakeholders to secure critical infrastructure and strengthen national resilience.

“Cyber resilience is not a solo effort; it is a collective responsibility. By integrating people, technology, and regulation, we can build a secure, globally competitive digital economy,” he added.

As Nigeria navigates a digital-first future, initiatives such as the National Digital Literacy Programme, 3 Million Tech Talent, and strengthened legal frameworks underscore a commitment to turning cybersecurity challenges into opportunities for innovation and growth.

The country’s strategy reflects a broader understanding that in an era of AI-driven threats, preparedness is as much about people and processes as it is about technology.


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Truecaller Targets Global Market with Powerful New Business Chat Push

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Truecaller, the leading global communications platform, today announced the expansion of its Business Chat platform, making it accessible to global channel partners and enterprise solution providers. By “opening up” market access to its platform, Truecaller is empowering partners to transition their enterprise clients from legacy, low-trust SMS to a verified, smart, media-rich, and conversational communication experience.

Truecaller Targets Global Market with Powerful New Business Chat Push

Truecaller

Through this partner-led expansion, Truecaller empowers businesses to reclaim customer attention and establish immediate trust and credibility.

“The definition of success for modern enterprises has fundamentally evolved. It’s no longer just about delivery – it’s about earning attention, establishing credibility, and driving meaningful conversion,” said Priyam Bose, Global Head, GTM at Truecaller.

“By opening up market access to our global partners, we’ve created a powerful gateway for brands to engage with over 500 million active users where they already interact daily through communication that is contextual, trusted, free from clutter, and designed to initiate actions. For existing customers, the outreach opportunity extends to an additional high-impact channel, strengthening the overall customer experience journey.”

Truecaller Business Chat enables a clutter-free, high-trust conversational experience between businesses and consumers. The Business Chat platform equips partners with actionable insights, including real-time data and rich engagement metrics. This facilitates a more sophisticated, data-driven communication strategy that adapts at every stage of the customer journey.

Partners, including Gupshup and OneXtel, are already live in India along with Globe Teleservices, Cloudcom, and Sling Africa in other global markets, rapidly scaling the product in their respective regions. Global partners can now leverage Truecaller’s massive footprint to offer their clients a trustworthy engagement channel in an increasingly crowded digital world.


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