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Outsourcing: Global Firms Eye Nigeria to Beat Cost

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Nigeria, once overlooked as outsourcing destination now suddenly makes strong business proposition for global companies eager to drive at cost savings, Nigeria CommunicationsWeek investigations can now reveal.

The development contrasts with "The Black Book of Outsourcing" which said that Nigeria outsourcing destination to be avoided because of unprotected scanty infrastructure efforts,  combative labor, work conditions or training programmes to just name a few.

But some important discoveries are driving the new look into Nigeria including a World Bank study which said that the country can be the premier outsourcing country in the world.

Also Frost & Sullivan, analysts, consultants and visionaries helping clients accelerate growth and develop best practice levels in growth; innovation and leadership believe Nigeria is a major ICT investment area over the next five years.

Nigeria CommunicationsWeek gathered that one distinct advantage is that English is the official language in Nigeria, making it a favourable outsourcing destination because English is the language for business around the world.

Outsourcing will create jobs, deepen Nigeria’s ICT know-how as well as bring the much needed foreign exchange inflow.

Though India is going to remain the offshore outsourcing leader, Nigeria is now juicy because it has a time-zone benefit when dealing with European customers.

Recession focuses on to cost as a more decisive factor in outsourcing as well as on service levels and quality and Nigeria is blessed with a ready pool of skilled and experienced human resources for companies that seek best practice for their businesses.

It is not only outsourcing businesses that will blossom because as the as recession lasts and afterwards, many foreign companies would seek overseas outlets for their products and services.

Nigeria has potentials to offer outsourcing in, website design, development & marketing, graphic design, presentation & multimedia, programme, software & database, game design & development, networking, hardware & telephony, engineering, cad & architecture, writing, editing & translation and business consulting

Others are finance & accounting, sales & marketing, business process , advertising & broadcasting, illustration & art, photograph & videography, fashion, interior, landscape design, legal/law and Manufacturing & Industry.

Companies like ChamsCity which inaugurated the world’s largest digital mall may be the new beneficiaries of the outsourcing largesse. The ChamsCity ICT centre has 1,000 computers housed in a single building as against the 670 computers in the centre in New York and has earned Nigeria an enviable position in the Guinness Book of World Records.

There is also Famafirm, a young, dynamic law firm interested in providing legal outsourcing to law firms, companies in commonwealth countries.

Elsewhere, Microsoft is facilitating the development of a vibrant outsourcing sector in Nigeria with target of training 50,000 Nigerian youths on IT and outsourcing skills.

Increased IT awareness as well as eradication of corruption will help Nigeria make significant outsourcing progress. There is also the challenge of Nigeria’s notoriously unreliable power supply.

 


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Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

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Experts Reveal a Steady Decline of High-severity Incidents Over the Years

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According to the ‘Anatomy of a Cyber World: Global Report by Kaspersky Security Services’, there has been a noticeable decline in the percentage of high-severity incidents over the past few years.

While 2021 recorded the highest proportion at 14.3%, 2025 experienced the lowest in six years at just 3.8%. This trend indicates that many attack attempts were quickly detected and effectively mitigated by Kaspersky MDR experts, preventing their severity from escalating beyond medium levels.

High-severity incidents are defined as attacks involving direct human involvement that result in a significant impact on the customer’s IT infrastructure. In 2025, the number of such incidents detected by Kaspersky MDR decreased by 19% compared to 2024, highlighting improvements in early detection capabilities and more effective remediation efforts among Kaspersky MDR clients.

A detailed analysis of the root causes of these incidents in 2025 reveals the following insights:

Human-driven attacks accounted for approximately 23% of high-severity incidents. Although this represents a slight decrease from 2024, they continue to be the primary cause of serious breaches.

Kaspersky detected such attacks in nearly 21% of customers, demonstrating that motivated adversaries persist in bypassing automated defences. Despite advancements in automated detection tools, these highly skilled attackers still find ways to evade security measures.

Confirmed cyber exercises like Red Teaming made up over 23% of incidents. When activity is verified as part of security testing, it’s often classified as infrastructure false positives, though customers frequently report them as incidents.

Social engineering ranked third, responsible for over 15% of high-severity attacks and affecting nearly 18% of organisations. These are classified as high-severity when successful and not automatically remediated, often leading to security awareness recommendations.

Security policy violations constituted just under 14% of all cases, involving legitimate accounts performing suspicious actions like data exfiltration. Malware incidents represented less than 12%, while artifacts from past attacks, or APT traces, were found in over 7% of cases. Vulnerability detection, though not core focus for Kaspersky MDR, was reported in fewer than 5% of incidents.

“The decline in high-severity incidents highlights the critical importance of adopting a proactive cybersecurity strategy. Human-led solutions such as Managed Detection and Response (MDR) and Incident Response remain essential in combating sophisticated, human-driven threats.

To further enhance the effectiveness and efficiency of in-house security teams, organisations should incorporate advanced, automated solutions like Extended Detection and Response (XDR), which provide improved visibility and enable faster responses.

Additionally, leveraging SOC consulting services can assist in building a robust Security Operations Center from the ground up or optimising an existing one for maximum performance.

An integrated approach to hybrid security operations empowers organisations to detect threats early, contain them swiftly, and ultimately prevent severe breaches from occurring,” comments Sergey Soldatov, Head of Security Operations at Kaspersky.

 

 

 

 

 


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Google, UpSkill Universe Relaunch Hustle Academy to Bring Free AI Skills to Africans

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Google and UpSkill Universe, Sub-Saharan Africa’s leading AI and business skills training partner, have announced a major redesign of the Google Hustle Academy programme.

For the first time, the free training initiative is open to everyone, not just business owners. The new curriculum is focused on equipping individuals and entrepreneurs with practical AI skills.

Small businesses are the engine of Africa’s economy, creating over 80% of jobs on the continent. To help them grow, the Hustle Academy was launched in 2022, providing bootcamp-style training on business strategy, digital skills, AI, and leadership. The program has since trained over 18,000 SMEs, with many reporting increased revenue and job creation.

Now, as AI reshapes the job market, the program is evolving. The 2026 edition is built for anyone in Sub-Saharan Africa, including employees, students, and jobseekers, who wants to use AI to advance their career.

To meet the needs of a diverse audience, the new format includes short, 60-minute webinars and more immersive, high-impact bootcamps. These sessions are laser-focused on putting AI to work immediately in areas like digital commerce, marketing, and growth strategy.

Speaking about the academy, Gori Yahaya, Founder & CEO UpSkill Universe said “The 2026 Hustle Academy is designed to close the AI Skills gap with hands-on training that is short, focused, and immediately useful. AI is reshaping how businesses win and how careers are built, right across this continent.

“We’re excited to renew our partnership, now in its fifth year with Google, combining their global AI leadership with our deep regional AI expertise. The next wave of AI leaders will come from this continent. We are making sure they are ready.”

The Hustle Academy initiative has strengthened digital competitiveness across emerging African economies by enabling SMEs to move beyond AI awareness to practical implementation, positioning them for sustained growth in an increasingly AI-driven business environment.

“We believe that the future of Africa’s digital economy lies in the hands of individuals and entrepreneurs alike. Our new strategy focuses on scaling reach by training individuals in the latest AI-centered tools and techniques,” said a Google representative.

 


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Lagos Govt Drags Top Firms to Court Over Billion-Naira Tax Debts

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Lagos State has dragged 45 individuals and firms, including Bi-Courtney Aviation, DAAR Communications and Leaders & Company, to revenue court for tax debts running into billions of naira.

Lagos Govt Drags Top Firms to Court Over Billion-Naira Tax Debts

Lagos Govt

Bi-Courtney, operators of Murtala Muhammed Airport Terminal Two, faces N38.7 million claim; DAAR, behind Africa Independent Television, owes N22.4 million; ThisDay publishers Leaders & Company allegedly skip N67.1 million.

GMT Energy Resources tops corporates at N145.8 million, followed by Sheriff Deputies at N132.1 million; others like Heyden Petroleum, AA Rescue, BRT operator Primero also listed.

Individuals owe N13.5 million to N35 million each.

Attorney-General Lawal Pedro said suits followed ignored notices, aiming to enforce laws and fund infrastructure.

More defendants: IENG Nigeria, James Fisher, V Care Diagnostics, Venture Garden, Saro Africa, Barry Callebaut, Native Media, First Consulting, Eyowo Payments.

Compliant taxpayers post-notice escaped prosecution; defaulters risk penalties, interest, jail.

Pedro urged prompt filings and payments.


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