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Fidelity Bank Plc has once again demonstrated its leadership in Nigeria’s financial services sector by securing two prestigious accolades at the 2025 edition of the BusinessDay...

TD Africa, the leading technology distributor in Sub-Saharan Africa, recently hosted a high-level delegation from HP to renew and review their strategic commitments and explore deeper...

Central Bank of Nigeria (CBN) has unveiled fresh draft guidelines that will compel banks to issue prompt refunds for failed Automated Teller Machine (ATM) transactions in...

IHS Nigeria, a leading provider of shared communications infrastructure services, had a prominent presence at the 31st Nigerian Economic Summit (NES #31), reinforcing its position as...

By Douglas B. Laney Telecommunications companies across Africa and Latin America spend $15-21 billion annually on customer retention programs. According to GSMA Intelligence’s State of the...

National Health Insurance Authority of Nigeria (NHIA) has signed a Memorandum of Understanding (MoU) with the National Identity Management Commission (NIMC) to make the National Identification...

MTN Nigeria has announced plans to expand its fibre network to reach over eight million homes nationwide by 2028, reinforcing its commitment to broadband growth and...

Kashifu Inuwa, CCIE, Director General of the National Information Technology Development Agency (NITDA), has urged Corp members and Interns serving in the agency to transform their...

Polaris Bank has restated its dedication to delivering exceptional customer experience as it successfully concluded activities marking the 2025 edition of Customer Service Week themed “Mission:...

Technology company, Globacom, has observed the 2025 Customer Service Week with a restatement of its commitment to excellent service deliver. The celebration at Globacom’s Call Centre...

PalmPay, a leading fintech platform and neobank driving financial inclusion in Nigeria, is joining the global celebration of Customer Service Week 2025 under the theme “Mission:...

Federal Government has unveiled the Nigerian Digital Trustmark Seal, a cybersecurity initiative aimed at enhancing trust, transparency, and safety across Nigeria’s digital ecosystem. The launch, which...