Telecom
Phase3 Telecom Bags Recognition for Network Management

Phase3 Telecom, West Africa’s largest independent fibre optic infrastructure provider recently added another prestigious accolade to its sea of local and international distinguished awards and recognitions; this time at the Nigeria Customer Service Awards ceremony in the nation’s capital – Abuja.
Now in its third year under the coordination of Dr. Aliyu Ilias and his team; the National Customer Service Awards (NCSA) is an organization set up to recognize, commend and celebrate companies in Nigeria that deliver excellent and efficient customer service.
The scope of this platform is to “create consciousness among corporate business owners to go beyond paying lip service to customer service strategies and intents” but to establish deep and lasting connection with customers.
In addition to this, it is also a drive to “reward the companies that meet the award assessment criteria”.
The awards’ credibility ride on winners in each category being nominated by consumers and individual sector stakeholders while winning votes are determined by the collation of over fifteen million votes through highly credible voting options that include; online poll, customer survey, mystery shoppers™ and short code.
Speaking with Mr. Stanley Jegede, company’s chief executive officer; Phase3 Telecom – he stated that “to be recognised and celebrated with a Nigeria Customer Service Award for the modest efforts the entire Phase3 family invest in using the best aerial fibre technologies to build a strong, secure, quality network to ensure the connectivity of all Nigerians and the West African sub-region with the rest of the world; is a great honour and an indescribable feeling of joy. We are grateful to God and thank our clients, partners, stakeholders and well wishers for their trust in our capabilities and continuous patronage through the years.
In a congratulatory message, the organizers commended Phase3 Telecom team for the company’s emergence as customers’ favourite in the network management category; adding “it is proof that Nigerian customers and consumers are aware and uncompromising in identifying exceptional service even in a complex sector.
Phase3 is encouraged not to rest on their oars as they continue to positively exceed expectations in providing services to their clients.
Phase3 is currently the most reliable aerial fibre infrastructure company in not just Nigeria but the entire West African sub-region and this must be applauded and celebrated as it is no little feat to achieve”.
It may be recalled that the company announced in September of this year that it has added Multi-Protocol Label Switching (MPLS) services to its growing network to enable clients, both new and existing access as well as share large amounts of data from multiple locations even in the most remote of locations.
A development that is testament to Phase3’s talents, innovations, contributions and commitments to ensuring its clients connectivity needs are met at all times and in all spheres”.
Thus, Stanley Jegede maintains that, the Phase3 family understands that the customer is King and theirs is an uncompromising vision to always provide the most reliable, unparalleled and world-class broadband network services to its clients and it is with humility that they thank their customers and everyone who voted for them as they acknowledge the Nigeria Customers Service Award.
He maintains that the company hopes to continue to deliver on the promises made to its clients, partners and the industry.
Especially in the area of network expansion in West Africa as well as investment in communications technology that enables its clients to share critical and big data within a secure, reliable and scalable infrastructure that provides them an affordable and flexible opportunity to grow their business operations no matter their location.
Telecom
MTN, BUA, Dangote & Other Industry Giants Triumph at NGX Made of Africa Awards

Nigerian Exchange Group (NGX) hosted its annual Made of Africa (MOA) 2025 Awards on Monday, February 4, 2026. The event, held during the NGX year-end celebrations, brought together regulators, listed companies, and market operators such as MTN, BUA, Dangote, Transcorp, to celebrate achievements in compliance, sustainability, and market performance.

In his opening remarks, Dr. Umaru Kwairanga, the Chairman of Nigerian Exchange Limited, said “Excellence in compliance, sustainability, and several other categories recognises the fact that capital market operators and quoted companies must be standards not only in terms of the size of their operations but also adherence to regulations and best practices of corporate social responsibilities.”
He emphasised that the awards serve as a benchmark for excellence. He noted that the 2025 honourees demonstrated significant improvements in branding, customer service, and operational standards despite a challenging economic environment in Nigeria.
Among the evening’s significant winners was MTN Nigeria, which was honoured for its commitment to corporate transparency. The technology giant received the award for Leadership in Sustainability Reporting, emerging as the winner in a category that included Seplat Energy, BUA Cement, and Transnational Corporation of Nigeria PLC.
The award recognised the brand’s adherence to both national and global reporting standards, reflecting its role in advancing environmental, social, and governance (ESG) practices within the Nigerian corporate space.
Tobe Okigbo, Chief Corporate Services & Sustainability Officer, MTN Nigeria, said “This recognition for Leadership in Sustainability Reporting underscores our commitment to transparency and aligning with global best practices.
“As the capital market moves toward greater accountability, MTN Nigeria remains dedicated to demonstrating resilience and faith in the Nigerian economy through comprehensive and standard-compliant reporting.”
The ceremony saw several other major players in the financial sector secure multiple accolades. Chapel Hill Denham emerged as one of the night’s most successful firms, winning in categories including Fund Manager with the Largest Listed Fund Size and Market Operator with the Highest Value of Foreign Portfolio Investment (FPI) Transactions.
Other notable winners included: Cardinal Stone Securities Limited, named Broker of the Year and Equity Trader of the Year, Dangote Cement was awarded Best Issuer in terms of Fixed Income Listings, BUA Cement PLC was recognised as the Most Compliant Listed Company, and Transnational Corporation of Nigeria (Transcorp) PLC received special recognition for Capital Market Excellence in Equity.
Mr. Jude Chiemeka, the Chief Executive Officer of Nigerian Exchange Limited, congratulated the recipients, noting that the market saw a 51% close in the All-Share Index last year, making it the second-best performing market globally. He urged winners and nominees alike to continue striving for excellence to further the aspiration of a $1 trillion Nigerian economy.
Telecom
MTN CIO Urges Africa to Lead Fourth Digital Revolution

Chief Information Officer of MTN Nigeria, and recently appointed Executive, IT Core Design for MTN Group, Shoyinka Shodunke says Africa has a rare opportunity to lead and participate in the ongoing fourth digital revolution, provided it overcomes hesitation, legacy mindsets, and weak leadership.

Shoyinka Shodunke
The call was made known on Friday, at Tech Revolution Africa 2.0, during a keynote session titled “The Digital Economy Forecast for 2026.”
The conference, sponsored by, alongside David Ogebe, Chief Executive Officer of HOH, was designed to connect the full value chain of technology across the continent. It brought together talents, innovators, policymakers, startups, investors, and industry leaders to network, collaborate, discuss the future of technology, and drive innovation across Africa.
Speaking at the event, Shoyinkareferenced Africa’s historical experience with past industrial revolutions, the MTN CIO warned against repeating old mistakes.“Africa was completely missing from the first industrial revolution. In the second, we were only providers of raw materials, and in the third, we were merely consumers.
“Revolutions punish hesitation. When Africa hesitated in the first, second, and third revolutions, we lost out, and history punished us”, he said.
Shodunke stressed that the fourth digital revolution presents a different reality, driven by data, cloud computing, and talent rather than heavy capital investments.
“The inputs today are data, cloud, and talent. The factory now sits in the cloud. For the very first time, Africa has an opportunity not just to participate, but to lead, because the playing field has changed.” He stated.
He identified leadership, rather than capital or talent, as the biggest challenge facing Africa’s digital future. “Our biggest risk is not lack of capital or talent; it is leadership.”
Shodunke said: “This is not a time for comfort or committee meetings. It is a time for bold leadership that is willing to disrupt legacy products, legacy revenues, and even itself.”
Using MTN Nigeria as a case study, he noted that the company has moved beyond basic connectivity into cloud services, fintech, and artificial intelligence.
According to him, connectivity and data have become commodities, and the real value is in building intelligence on top of those commodities, where winners in this digital era would emerge.
He therefore urged African youths and innovators to act decisively.
His words: “History does not reward those who wait to be convinced. The time to act is now. Africa must not be left behind again; this time, we can set the trend for the fourth digital generation.”
While noting the visible growth of the platform, the transformation and revolution that have been carried out within a year, Shodunke commended the conference conveners for building a strong ecosystem for technology conversations in Africa.
Following his keynote session, the MTN CIO was honoured with the Pan-African Technology Leader of the Year award, in recognition of his impact and outstanding contributions to technology development across Africa and his consistent leadership in advancing the continent’s digital ecosystem.
Telecom
X Suffers Global Outage, Millions Barred from Access

Microblogging platform X has suffered widespread outage, leaving millions of users across multiple countries unable to access tweets.

Elon Musk
The disruption began with users in the UK initially reporting issues. Then, in Nigeria, after 1pm, Nigerians also noticed issues accessing X.
In the United States, over 42,000 users flagged similar problems, while more than 45,000 outage reports were recorded in Japan. Users in Canada, Australia, France and Germany also reported difficulties.
Many users said the website became stuck on the X logo or displayed an error message reading: “Something went wrong. Try reloading.” On the mobile app, feeds either failed to load or appeared blank, though prompts to subscribe to X Premium were still visible.
The platform, owned by Elon Musk, has not issued an official explanation.
Unlike other major social media networks, X does not operate a public system status page. Its developers’ platform, however, indicated that “all systems are operational”.
The outage marks the latest in a series of disruptions in recent months. Similar incidents occurred last month and late last year, including one linked to network issues at Cloudflare, which affected multiple websites globally.
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