Telecom
Poor QoS Persists 19 Years after GSM Revolution
It will be 19 years this August since the introduction of the Digital Mobile Communications services popularly referred to as GSM in Nigeria.
The acceptance and growth rate among the Nigerian populace has had serious and great latent of enhancing the communication.
Today, GSM phones beep in almost every palm, pocket, handbags, offices, parties, school hostels, beer parlors, every nook and cranny of the country.
Aside the availability of telephony, the revolution also ended the monopoly enjoyed by Nitel and introduced competition by the various operators.
Quality of service has not however kept pace with the burgeoning development in the telecom industry. It is much worse now than seven years ago when the revolution began.
There are still complaints of bills for undelivered messages, charge for dropped calls , which increase the revenues operators but leave deep holes in the pockets of subscribers
Equally, they complained that Internet service remained a challenge, just as much as uploading and downloading.
As a matter of fact, all the telecom operators exhibit grave deficiencies in their service delivery from small to dominant operators.
Deolu Ogunbanjo, president, National Association Telecommunications Subscribers of Nigeria (NATCOMMS), blamed poor quality of service on inadequate base stations in the country.
Ogunbanjo said that United Kingdom with population less than Nigeria has over 60, 000 base stations while base stations in Nigeria is still under 30,000.
He added that issues around ‘Right of Way’ approvals and closure of base stations by state government agencies have also impacted negatively on the quality of service being delivered by telecommunications operators.
“There is need for more stakeholders’ engagement between Nigerian Communications Commission (NCC), telecommunications operators and state governments to resolve socio-economic factors that are frustrating operators in deploying infrastructure for improved quality of service.
“Operators need to build more base stations to improve capacity of their network with digital radio equipment,” Ogunbanjo said.
In clear terms, operators lack capacity to meet the demand of subscribers and they have no apologies for that.
Operators blame high cost of doing business, rising insecurity and widespread cases of theft of their vital equipment and so on for worsening quality of service.
They also point at forced relocation of hundreds of kilometers of fibre optic cables as a result of road works as well as difficult access to sites and community relations troubles.
Myke Offili, general manager commercial, Coloplus, telecommunications collocation services provider, agreed that network congestion is responsible for the poor telecommunications services been experienced by subscribers as pressure is on the network at the same time.
He stressed the need for operators to expand their network through making available additional spectrum to them in line with ATCON position.
He urged government to address the high cost of deploying network infrastructure as well intensify effort in educating the public on the impact of technology contrary to on-going misinformation about certain technology at the market place.
Elsewhere, Oladipo Raji, group managing director, InfraFocus Technologies, attributed the poor network services to congestion of the network as a lot of people are accessing the network at the same time.
“This means that we don’t have adequate capacity on the network. Everywhere in the world there are always two networks mobile and fixed networks delivering mobile and fixed data services, but in Nigeria we have put the two networks together and into one operator through universal licensing regime where GSM operators delver mobile and fixed data from one network hence the congestion.
“If we had encouraged ISPs to deliver fixed data at home and offices while GSM operators deliver mobile data we would not have been in this situation. It is time for NCC to correct this mistake and segregate the market by licensing ISPs to deliver internet to homes and offices by this, jobs will be created as well,” he said.
United States (US) House of Representatives has banned WhatsApp from all official devices as a result of data privacy and security concerns.
Harry Coker, acting national cyber security (ONCD) Director confirmed this via a statement issued on Monday, June 23 stating that WhatsApp’s high risk classification is attributed to the messaging app’s ambiguous data protection policies, inadequate encryption for stored data, and other potential security vulnerabilities.
He stated that staff have since been advised to utilize more secure communication platforms, with recommended alternatives including Microsoft Teams, Apple’s iMessage and FaceTime, Signal, and Amazon’s Wickr.
However, Nick Clegg, president of Global Affairs for Meta, WhatsApp’s parent company, has strongly opposed the ban.
He said, “We disagree with this decision in the strongest possible terms, whatsApp provides a higher level of security than the other approved apps.”
This ban on WhatsApp is not an isolated incident, it follows previous restrictions on other applications, such as TikTok, which was removed from government devices in 2022.
The decision also comes just months after WhatsApp itself confirmed that Israeli spyware firm Paragon Solutions had targeted some of its users, including journalists and civil society figures.
MTN Foundation has received accolades from UN Women, the United Nations entity dedicated to gender equality and the empowerment of women.
The recognition, presented during a profile courtesy visit by UN Women representatives to MTN Nigeria’s Head Office in Ikoyi, Lagos, acknowledged the Organisation’s profound contributions to advancing women’s empowerment across the nation.
The UN Women delegation, led by Beatrice Eyong, UN Women Country Representative to Nigeria, commended MTN and its Foundation for their unwavering commitment to fostering an inclusive society where women thrive.
During the presentation, Beatrice Eyong, UN Women Country Representative to Nigeria, expressed profound admiration for MTN’s efforts. “I want to congratulate MTN for all that they have been doing,” Eyong stated, her voice resonating with appreciation. “And I want to congratulate MTN Foundation specifically, because they are leaving things better than they met them especially with their Mother and Child Initiatives.” Her remarks highlighted MTN’s focused impact, suggesting a significant improvement in the landscape of women’s empowerment due to the company’s interventions.
Odunayo Sanya, Executive Director of the MTN Foundation, received the award and further elaborated on the company’s broader commitment to societal upliftment through women’s empowerment. ” Our Y’ellopreneur program targeted at Female entrepreneurs is about creating access for our Female Entrepreneurs – access to skills, capital and markets. Our commitment is to contribute to the success of women – led businesses in Nigeria.
This focus on economic empowerment through skills development directly benefits women seeking to improve their livelihoods. This recognition comes as MTN Nigeria continues to champion various programmes aimed at uplifting women, from promoting gender diversity within its corporate structure to supporting women-led businesses and initiatives.
The company’s alignment with global best practices, including its recent signing on to the United Nations Women Empowerment Principles (WEPs), further solidifies its position as a leader in corporate social responsibility and gender equality advocacy.
The award serves as a testament to MTN Nigeria’s strategic and impactful investments in creating a more equitable future for Nigerian women.
Google today announced the selection of 15 promising tech startups for its Google for Startups Accelerator: Africa Class 9 program. These innovative startups, hailing from Ghana, Ethiopia, Kenya, Nigeria, Rwanda, Senegal, and South Africa, are leveraging artificial intelligence (AI) to address significant challenges across diverse sectors, including fintech, agritech, healthtech, and professional services.
In an era where startups are at the forefront of solving critical challenges across Africa, these innovators often face significant hurdles to scale their operations, particularly in securing essential support, mentorship, and funding. Programs like the Google for Startups Accelerator: Africa play a crucial role in providing these opportunities, enabling tech founders and innovators to amplify their impact. By bringing together Google’s extensive resources, including cutting-edge AI technologies and a global network of experts, the program aims to equip these startups to not only thrive but also lead in addressing both local and global challenges in this AI era.
The selection follows a highly competitive application process that began in April 2025 , drawing nearly 1,500 applications from across the continent. This cohort underscores Google’s deep commitment to fostering Africa’s vibrant tech ecosystem and supporting startups in their growth journey.
“African startups are at the forefront of solving critical challenges across the continent, and their work with AI is truly transformative,” said Folarin Aiyegbusi, Head of Startup Ecosystem, Africa at Google. “This program reflects our belief that AI can be transformative when shaped by those who understand the context deeply. We are incredibly excited to support these founders who are building for impact and helping to shape an inclusive AI ecosystem across Africa.”
Over the next three months, the selected startups will participate in a hybrid accelerator program (June 23rd to August 22nd, 2025). Participants will receive dedicated technical mentorship from experienced Google engineers and industry experts , up to $350,000 in Google Cloud credits , and strategic support in AI implementation, product leadership, and business growth. They will also gain access to a global network of investors, partners, and collaborators, amplifying their reach and impact.
Since its inception in 2018, the Google for Startups Accelerator Africa program has supported 153 startups from 17 African countries. Collectively, these alumni have raised over $300 million in funding and created more than 3,500 jobs. Google has directly contributed $5 million through a combination of equity-free funding and product credits to support these founders.
The Google for Startups Accelerator: Africa Class 9 cohort includes:
AFRIKABAL (Rwanda): A blockchain and AI-powered platform helping farmers, buyers, and logistics firms trade crops securely and transparently.
Apexloads (Kenya): A logistics SaaS platform helping African freight brokers, forwarders, and transporters move cargo faster with verified partners.
E-doc Online (Nigeria): Simplifies compliance and credit checks by analyzing real-time banking data, enabling faster onboarding and smarter lending decisions.
GoNomad (Nigeria): Enables businesses to start and run global entities, and solopreneurs to professionally invoice and get paid globally like a local.
Midddleman (Nigeria): An intelligent sourcing and payment platform helping African businesses import and pay for goods from China faster, safer, and cheaper.
Myltura (Nigeria): An AI-powered digital health platform enabling remote care, test access, and seamless health data management in Africa.
Pastel (Nigeria): Offers Enterprise AI solutions, inc. AI based fraud detection and anti-money laundering solutions to financial institutions in Africa.
Rapid Human AI (South Africa): An end-to-end AI design-thinking platform that turns ideas into code in days, cutting development time by 80%.
Regulon (Ghana): An AI-powered compliance and onboarding platform designed to simplify regulatory processes for businesses across Africa and the EMEA region.
Scandium (Nigeria): An AI Quality Assurance suite that helps teams ship bug-free software faster with end-to-end test automation and test ops tooling.
Shamba Records (Kenya): An AI-powered platform that empowers 50,000+ African farmers with smart credit, market access, and climate-resilient, data-driven agriculture.
Smartel Agri Tech (Rwanda): Helps smallholder farmers in the Global South get ahead of crop pests and diseases early using AI-powered, solar-driven devices and SMS alerts.
TOLBI (Senegal): Leverages AI and satellite imagery to empower sustainable agriculture across Africa, providing precise crop yield forecasts.
YeneHealth (Ethiopia): An AI-driven digital health web, and mobile app streamlining access to affordable, reliable, quality medications & health care services.
Zerone Analytiqs (Ghana): A transformative two-pronged solution to the data scarcity in Africa, We are revolutionizing how data is sourced, analyzed, and utilized for decisions.
For further information and updates, visit the Google Africa Blog or follow @GoogleAfrica on social media.
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