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Revisiting the Online Shopping, Food Ordering Culture of the Pandemic Era

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By Victor George

The CoV-2 Virus, known as the Delta Variant, is rapidly sweeping across the globe. This new variant appears to spread faster, cause more severe disease and is more likely to result in hospitalization.

First detected in India, it has now reached 132 countries and territories. “Delta is a warning: it’s a warning that the virus is evolving but it is also a call to action that we need to move now before more dangerous variants emerge,” the WHO’s emergencies director Michael Ryan told a press conference.

It was in the Wuhan city of China that first cases of the coronavirus were found in December 2019. It has spread across the globe since then.

The latest outbreak in China was first found in Jiangsu in June, and officials blamed the highly transmissible Delta strain for it. Soon after the outbreak, local authorities ramped up nucleic acid screening tests in a bid to detect positive cases at the earliest possible stage.

Curbs were also imposed on the movement of people in the region, with long-distance and tour bus routes halted. What is left of economic activities are highly regulated delivery services, majorly those based on food supply.

E-commerce platforms and delivery agents who sustained essential services in the heights of global lockdown are back to the rescue. One won’t forget in a hurry how the services of the likes of Jumia led essential delivery services to thousands of homes in Nigeria at the time.

In Africa, 17 countries have reported the Delta variant. The variant is causing the worst wave of COVID seen thus far on the continent.

As disclosed by the World Health Organization, the Delta variant has spiked Covid-19 deaths in Africa by 80% in one month. Ghana, South Africa, Democratic Republic of Congo and Zimbabwe are on the list of most hit on the continent.

On Thursday 8th July, the Nigerian government said a case of the dangerous delta variant has been recorded in a traveller in the country. A statement issued by the Nigeria Centre for Disease Control (NCDC) noted that the development raises a grave concern. The country has so far recorded 32 cases of the variant in 5 states.

To keep the new variant in check, the Covid-19 Presidential Task Force has warned Nigerians to stick to the existing distancing and hygiene protocols.

Failure to abide by these guidelines will result in rapid increase which might lead to another phase of restrictions, and ultimately a lockdown. The latter is what many Nigerians cannot afford right now, as several businesses are just about picking up again from the brunt of the past months.

One of the ways to preserve free movement and economic activities is to revisit some of the online shopping culture of the pandemic era. For those who have returned to their physical shopping culture, it is time to reenact that Covid-19 precaution mood.

The likes of Jumia Food provide a wide range of options for groceries and beverages. Partnering with the notable fast food and local restaurants in the country, the Jumia platform offers food shopping options from safety.

To reduce the risk of infections, a report has it that many Ghanaians have switched to shopping for essential items online, on Jumia. The shopping platform also makes available essential items such as beverages, sanitary items, household items, home and kitchen supplies.

In addition, the report said groceries are becoming the topmost category where many consumers shop on online platforms such as Jumia Food. The regular vegetables, fruits and other grocery items are now purchased online and delivered fresh ensuring the safety of Ghanaians all over the country.

In some parts of Australia where only about 14% of the population is vaccinated, the third-largest city of Brisbane and other parts of Queensland state are now in a snap COVID-19 lockdown as a cluster of the Delta variant churns up new cases.

Residents are turning to online shopping and delivery services for daily essentials. The citizens of Ireland have also been asked to limit contact activities as much as they can, unless it becomes extremely necessary.

Using ecommerce services has become a way out, especially for food and other essentials. Recently, China’s leading e-commerce platform for services, Meituan, has ramped up R&D and its implementation of unmanned delivery robots and drones for its food delivery service, due to the COVID-19 pandemic.

Furthermore, the variant is now responsible for more than 80% of infections in the United States, largely among unvaccinated people, already  fueling new outbreaks in states such as Missouri, Nevada and Arkansas.

Also, Ireland delayed plans to reopen indoor dining and Hong Kong restricted incoming flights from Britain, where Delta is widespread.

Also in the wake of the fast spreading variant, Italy announced that it would begin requiring either proof of vaccination or a recent, negative test in order to dine indoors, visit museums or participate in other activities.

It is thus advisable on the home front that while we all go about our daily activities, contact limitation and social distancing can still be achieved. There are several offices with a tradition of ordering lunch for staff on the Jumia Food platform.

Other companies can take a leaf from this. It saves work time and also helps keep staff safe while at work. Away from the workplace, individuals should also revisit the online shopping culture, especially for groceries and other home essentials.

Avoiding crowded places remains key to limiting the spread of covid-19 and its more lethal Delta variant. E-commerce was crucial to limiting the spread of the virus in the heat of the first wave, and still remains a vital tool for all, as we strive to overcome a third wave led by the more deadly Delta variant.

Victor George is a student of Yaba College of Technology, Lagos


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E-Business

PwC Reveals AI Scaling Gap Slows Africa’s Digital Transformation

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African CEOs continue to trail their global counterparts in deploying artificial intelligence (AI) across business functions, as they remain stuck in experimental AI phases, finding it difficult to scale initiatives into enterprise-wide deployments.

This is one of the key findings of PwC’s 29th Global CEO Survey: Africa perspective. It found that more than 150 CEOs in Africa who participated in the survey demonstrate strong operational resilience and reinvention as they navigate currency fluctuations, political uncertainty, infrastructure constraints and supply chain disruptions.

It highlights a slower pace of digital transformation that could limit long-term competitiveness in Africa. While awareness and early adoption of AI are growing, enterprise-wide deployment remains limited, according to the survey.

The survey was conducted from 30 September to 10 November 2025 and surveyed 4 454 CEOs across 95 countries, including Africa.

Skills shortages, fragmented data governance, underdeveloped cloud infrastructure and risk-averse investment strategies are preventing African organisations from moving beyond pilot projects into full-scale AI-driven transformation, it finds.

“AI adoption in Africa is real, but scaling it across the enterprise remains a challenge,” says Christiaan Nel, AI Africa leader at PwC South Africa. “Caution must be balanced with urgency − those investing modestly today risk falling behind competitors scaling rapidly.”

 Finding their way

Despite these challenges, African CEOs demonstrate strong operational resilience. The survey shows that 81% are optimistic about improving economic conditions, well above the global average of 65%, while 47% are confident about revenue growth over the next year.

The survey underscores that AI adoption highlights a broader reinvention gap. Only 41% of CEOs have clear AI roadmaps, and 37% formalised responsible AI processes. Skills availability remains a major barrier, with just 37% confident in sourcing and retaining talent for AI initiatives.

PwC research shows that when AI is implemented effectively, African companies experience tangible benefits: 56% report increased employee productivity, 53% gain executive time, 23% see revenue growth, and 25% achieve cost reductions. This confirms that AI can drive efficiency and transformation, but only if infrastructure, governance and investment keep pace, notes the study.

Vikas Sharma, Africa cyber leader at PwC Mauritius, explains: “The challenge is structural. Fragmented cloud environments, unclear data governance and underdeveloped cyber security make scaling AI difficult. Without these foundations, AI initiatives remain tactical rather than transformational.”

Beyond AI, CEOs are using technology to reinvent products, reach new customers and modernise operations. PwC highlights that cloud, analytics and digital frameworks are essential enablers for enterprise-wide AI, helping leaders move from experimentation to transformation.

Importantly, African organisations are using technology to augment rather than replace employees, maintaining workforce stability while improving productivity, it states.

Ambition versus execution

Although 55% of African CEOs consider innovation critical to strategy, only 13% are willing to take high risks in innovation projects.

Underlying capabilities reveal the challenge: just 16% operate dedicated innovation centres, 25% have processes to stop underperforming research and development, and 29% rapidly test ideas with customers.

Lullu Krugel, chief economist and ESG leader at PwC South Africa, adds: “The leaders who build enduring businesses protect their core while creating the future. Operational strength alone is not enough; transformation must be bolder.”

Investment restraint is evident: 59% of respondents report little to no change in IT spending, and only 8% are willing to make large investments despite geopolitical uncertainty. Confidence in acquisitions is lower than the global average, with 40% planning growth through acquisition, compared to 46% globally.

Yet diversification offers a competitive-edge. Nearly half of African CEOs have entered new sectors through services and product offerings in the past five years, generating 24% of revenue from these ventures. Technology leads planned expansion efforts at 17%, followed by real estate, retail and transport/logistics.

PwC concludes that Africa’s CEOs have the ambition and resilience but must move from operational excellence to strategic reinvention. This requires embracing risk as a catalyst for transformation, strengthening digital infrastructure, investing in change leadership and aligning AI adoption with enterprise-wide strategy.

Hannelie Gilmour, consulting and transformation platform leader at PwC South Africa, concludes: “Africa is uniquely positioned to leapfrog global peers. Tomorrow’s stability comes from today’s innovation. CEOs who act decisively will shape the continent’s next chapter.”

 


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Firm Reviews the Evolution of Phishing Threats in 2025

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A new Kaspersky review reveals how cybercriminals revived and refined phishing techniques to target individuals and businesses in 2025, including calendar-based attacks, voice message deceptions and sophisticated multi-factor authentication (MFA) bypass schemes.

The findings emphasise the critical need for user vigilance, employee training and advanced email protection solutions to counter these persistent threats moving forward.

Calendar-based phishing targets office workers

A tactic originally from the late 2010s, calendar-based phishing, has reemerged with a focus on B2B environments. Attackers send emails with calendar event invitations, often containing no body text, hiding malicious links in the event description.

When opened, the event auto-adds to the user’s calendar, with reminders urging them to click links leading to fake login pages, such as those mimicking Microsoft.

Previously aimed at Google Calendar users in mass campaigns, this method now targets office employees. Organisations should conduct regular phishing awareness training, such as simulated attack workshops, to teach employees to verify unexpected calendar invites.

Voice message phishing with CAPTCHA evasion

Phishers are deploying minimalist emails posing as voice message notifications, containing sparse text and a link to a basic landing page. Clicking the link triggers a chain of CAPTCHA verifications to bypass security bots, ultimately directing users to a fraudulent Google login page that validates email addresses and captures credentials.

This multi-layered deception highlights the need for employee training programmes, such as interactive modules on recognising suspicious links and advanced email server protection solutions like Kaspersky SecureMail, which detect and block such covert tactics.

MFA bypass via fake cloud service logins

These sophisticated phishing campaigns are targeting multi-factor authentication (MFA) by mimicking services like pCloud (a cloud storage provider that offers encrypted file storage, sharing and backup services).

These emails, disguised as neutral support follow-ups, lead to fake login pages on lookalike domains (e.g., pcloud.online). The pages interact with the real pCloud service via API, validating emails and prompting for OTP codes and passwords, granting attackers account access upon successful login.

To counter this, organisations should implement mandatory cybersecurity training and deploy email security solutions like Kaspersky Security for Mail Servers, which flags fraudulent domains and API-driven attacks.

“With phishing schemes growing more deceptive, Kaspersky urges users to treat unusual email attachments, like password-protected PDFs or QR codes, with caution and verify website URLs before entering any credentials.

“Organisations should adopt comprehensive training programmes, which includes real-world simulations and best practices for spotting phishing attempts. Additionally, deploying robust email server protection solutions ensures real-time detection and blocking of advanced phishing tactics,” comments Roman Dedenok, Anti-Spam Expert at Kaspersky.

 


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NDPC Commits to Balancing Data Privacy, Protection Information

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Nigerian Data Protection Commission (NDPC), has expressed its commitment to balance information around data privacy and protection.

NDPC Commits to Balancing Data Privacy, Protection Information

Dr. Vincent Olatunji, national commissioner, NDPC, stated this in Abuja, at the National Data Privacy Summit with the theme, “Privacy in the Era of Emerging Technologies,” organised by the commission.

Olatunji said the NDPC, at the moment, was looking at balancing information around data privacy and protection.

“What we are doing is just to look at how to balance information around privacy and protection, which is really important, because as we are innovating, at the same time, we have to consider issues around privacy and protection,” he stated.

He added that the commission has been very bold in taking risks that would bring about growth.

“Our starting point is growing at a very alarming rate, and we are not afraid of anything. We can take risks. And that is why a lot is happening in Nigeria, and this is the level of clarity,” he explained.

In his address, Dr. Aminu Maida, executive vice chairman (EVC) of the Nigerian Communications Commission (NCC),  stated that Internet of Things holds promise for Nigeria’s economy.

The EVC, who was represented by Abraham Oshadami, executive commissioner, Technical Services (ECTS), noted that, “in an era in which digital assets, Internet of Things, future digital computing and other transformative technologies are key, and both a cornerstone of building trust for the adoption and a prerequisite for sustainable progress.

“Emerging technologies hold immense promise for Nigeria’s grand economy, but they also introduce complex risks to personal and individual rights.

“So, balancing innovation through post-ethical safeguards and public trust is the first step to ensuring that global digital advancement benefits all Nigerians without compromising their privacy or their security,” he added.

“As we just heard from the Nigeria Police, telecom operators have a vast amount of sensitive historical information daily, including connectivity apps and collaboration on privacy, security, and number protection, both to their and their inheritors,” he said.

Dr. Bako Shurkuk, commissioner for Science, Technology and Innovation, Plateau State, who represented Caleb Mutfwang, Governor of Plateau State, said, emerging technologies can be harnessed to attain sustainable growth.

 


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