Telecom
Softcom Supports Democratization of AI Knowledge for Socio-Economic Impact

In furtherance of its vision to solve some of Africa’s biggest challenges in identity, education, payment and data for people and businesses, Softcom is supporting easy access to artificial intelligence (AI) learning in partnership with Data Science Nigeria with an AI for business leaders’ masterclass and the official release of the first AI book for Nigeria’s primary and secondary schools.
Softcom, an indigenous technology company, is a leader in deploying technological solutions to solve socio-economic development challenges on the continent.
The company is known for its people-centric innovations aimed at shaping inclusive growth, creating high-quality employment opportunities, and improving people and business operations in Africa.
According to Yomi Adedeji, ceo, Softcom, “We always strive to build solutions and technology that will positively impact the lives of people.
“We recognise that with artificial intelligence applications across all socio-economic sectors, we can catalyse a new wave of sustainable innovations, enabling all-round societal impact.
“At Softcom, we understand that artificial intelligence is critical for national competitiveness and local innovation, hence our drive towards making the knowledge available to everyone, from kids in primary schools to CEOs whose decisions shape the corporate future of our national business landscape”.
The one-day Artificial Intelligence Demystified masterclass for executives and business leaders aims to equip business decision-makers to understand the concept of artificial intelligence and its applications, imparting a clear understanding of how it can catalyse Nigeria’s businesses to have sustainable impacts through innovative solution development, cost reductions and improve operational efficiency.
The masterclass will be facilitated by some of world’s best including one of the fathers of artificial intelligence, Professor Thomas Dietterich, the US-based distinguished professor emeritus at Oregon State University and the founder of BigML.
Other speakers include the Director of Data Science at the world’s largest brick-and-mortar retailer, US-based Walmart, Dr Emmanuel Doro; Facebook’s Research Scientist, Dr. Eric Sodomka; Dr. Nnnana Orieke, Cloud Solution Architect, Data and AI, Microsoft; Margaryta Ostapchuk, Software Engineer, Microsoft Canada; Sabrina Smai, Software Engineer, Microsoft Canada; Nicholas Litombe, US-based Solution Data Scientist; and Olubayo Adekanmbi, the Convener of Data Science Nigeria and Chief Transformation Officer, MTN Nigeria, among others.
Tomi Amao, Softcom’s Chief Technology Officer, who will also be speaking at the event, said “At Softcom, we understand how access to AI knowledge can drive productivity, especially when technology is simplified to solve everyday problems in ways that improve how we live, learn and work in Africa”.
Fully supported by Softcom, the first-ever Nigerian Artificial Intelligence book for primary and secondary school will be distributed free in Nigerian schools.
The book will introduce Nigerian students to the basics of AI in order to stimulate innovative thinking and drive for global competitiveness.
The book titled, Beginners’ Artificial Intelligence and Python Programming is written by the convener of Data Science Nigeria, Olubayo Adekanmbi, an experienced hands-on data scientist, doctoral researcher and business leader with 20 years of experience.
Softcom is a leading Africa innovative company that is focused on addressing fundamental development issues tied to Identity, Payment, Data and Learning, and is respected for its AI-powered product innovations, including PassID, Koya, Eyowo and DataBeaver.
Telecom
Paradigm Initiative Warns of AI-Driven Hate Speech, Urges Global Tech Reform

As the world commemorates the International Day for Countering Hate Speech, Paradigm Initiative (PIN) is calling on big tech companies to intensify their efforts in combating online hate speech and ensuring respect for fundamental human rights.
PIN’s 2024 Londa report highlights the widespread prevalence of hate speech online. In Angola, for instance, at least 25 content removal requests were made in connection with hate speech, harassment, and political misinformation. Globally, the consequences of unchecked hate speech have been severe—ranging from incitement to violence and heightened ethnic tensions to the targeting of vulnerable communities, including minorities, women, and foreigners.
Nigeria witnessed a tragic example in 2018 when a Facebook post showing a massacre in Plateau State was viewed more than 11,000 times, triggering ethnic conflict and resulting in fatalities. In South Africa, inadequate content moderation has worsened the problem, while in Ethiopia in 2021, a false Facebook post led to the killing of a man wrongly implicated in a scandal. India saw a surge in hate speech during its elections.
PIN notes that actors behind hate speech are becoming increasingly sophisticated, often leveraging technologies like artificial intelligence to boost visibility. Meanwhile, existing moderation systems—especially for non-English content—struggle to keep up.
Bridgette Ndlovu, PIN’s Partnerships and Engagements Officer, said, “Hate speech online is a direct attack on the dignity and safety of individuals.” She urged technology companies to adopt transparent and effective moderation strategies and to prioritize human rights in their operations.
The spread of hate speech raises complex challenges for lawmakers. Governments are trying to regulate harmful content such as misinformation and harassment while protecting freedom of speech. However, PIN warns that hate speech laws should not be misused to arbitrarily detain human rights defenders or stifle dissenting voices.
To address these concerns, PIN recommends that tech companies invest more in moderating non-English content to reflect local nuances, improve transparency around government takedown requests, promote digital literacy—particularly in underserved regions—and conduct regular human rights due diligence, aligned with the United Nations Guiding Principles on Business and Human Rights.
Telecom
Moniepoint Deepens Commitment to Africa’s Future Through Education and Innovation

Moniepoint Inc, one of Africa’s leading financial institutions partnered with the Mega Impact Foundation to support the 5th edition of the NextGen Connect Interschool Oratory Competition in Asaba, Delta state. This collaboration showcases Moniepoint’s unwavering commitment to youth empowerment and human capital development across the African continent.
The competition, which was held commemoratively to celebrate this year’s International Day of the Boy Child, brought together SS2 students from across Delta State to address the critical theme: “The Role of Financial Inclusion and Technology in Shaping a Brighter Future for Young People in Africa.” Moniepont has received critical acclaim over its core mission of advancing financial inclusion through innovative digital financial technology solutions and payment services..
The oratory competition showcased exceptional talent among Nigeria’s youth, with Otovo Praise of Crystalloid International School emerging as the champion. His outstanding performance earned him a full-year scholarship through the Tosin Eniolorunda STEM Foundation, reflecting Moniepoint’s philosophy of investing in educational excellence. Second-place winner Audi Innocent of St Patrick’s College received ₦300,000, while third-place winner, Asher David of Glorious Kids Academy was awarded ₦200,000.
“At Moniepoint, we believe that driving sustainable innovation begins with future-proofing and expanding the talent pool by empowering the next generation with the tools that they need to succeed especially basic literacy skills which remain fundamental pillars in socio-economic development,” said Tosin Eniolorunda, CEO Moniepoint Inc. “These young voices represent the future of African leadership, and their insights into financial inclusion and technology demonstrate the remarkable potential that exists within our communities. Through our various educational and developmental initiatives such as the CAD/CAM lab we donated to OAU last year or the Moniepoint DreamDevs programme, we are betting big on an investment in Africa’s future.”
The initiative extends beyond monetary rewards, creating meaningful platforms for young people to express their ideas on a global stage. Through its support of the NextGen Connect Conference and Tech-In-School conversations, Moniepoint is fostering an environment where youth can develop critical thinking skills, build confidence, and engage with pressing societal issues.
In her remarks, Founder, Mega Impact Foundation, Florence Ogonegbu said that “we reaffirm our commitment to building an Africa where every young person has simplified access to sustainable education, capacity building, and empowerment. By leveraging technology and local initiatives, we are creating platforms that enable our youth to thrive and transform their communities.
“Together with partners like Moniepoint, we are not just shaping futures—we are driving a movement for social development that will resonate globally. Every boy, every young person, deserves the opportunity to unlock their full potential and drive lasting impact across our continent.”
The competition received additional support from the Ministry of Women Affairs and Social Development, Delta State, highlighting the collaborative approach required to nurture young talent effectively.
Telecom
Zoho Unveils Zia Hubs to Harness AI Insights from Unstructured Business Data

Zoho, a global technology company, today launched Zia Hubs, a solution within Zoho WorkDrive that brings new forms of unstructured business data into the company’s broad portfolio of applications and AI services. Using Zia Hubs, organisations can now present any type of business content to Zoho’s powerful capabilities and services—including agentic AI, comprehensive analysis, and accurate, unified search—regardless of file format or structure.
“According to IDC, 80 percent of business data is unstructured,” said Kehinde Ogundare, Country Head, Zoho Nigeria. “Most unstructured data is text-based, meaning pertinent information lives within email conversations, social media posts, word processor documents, or audio and video transcripts. With Zia Hubs built into the full product suite, Zoho can provide customers with a deeper integration than any comparable software platform and nearly limitless potential uses for their data.”
Deeper Intelligence Accessing More Customer Data
Launching as part of Zoho WorkDrive, Zia Hubs brings content intelligence to the company’s unified content management and collaboration platform. Designed with a high level of user control over what content AI is allowed to access, Zia Hubs enables users to organise project or task-specific content into dedicated hubs within WorkDrive. Each hub serves as a focused space where Zia, Zoho’s flagship AI, can understand and act on the content stored within. This includes a wide range of formats such as PDFs, documents, videos, and audio files.
Zia Hubs automatically organises uploaded content by grouping related information—such as section headings, supporting text, and visuals—to preserve context. For video and audio files, Zia generates transcripts and links key moments to relevant topics, making it easier to pinpoint exactly where something was said.
With Zia Hubs, users can surface the most relevant answers when asked a question, even across different content formats. Each response includes clear citations that link back to the original content, whether it is a document, spreadsheet, image, or a specific moment in an audio or video file.
Organisations can also create custom workflows with Zoho Flow, automating document storage processes for particular projects or specific teams. This ensures that Zia always has access to the latest necessary documents automatically.
Furthermore, content from third-party software—such as Docusign PDFs, RingCentral call logs, Zoom video files—are all readable by Zia, and can be automatically placed into a hub by building a workflow with Zoho Flow.
From Intelligent Content to Intelligent Action with Zia
Zia Hubs is a foundational element of Zoho’s long-term AI strategy. It lays the groundwork for a future where intelligent agents can act contextually on content across the company’s entire product suite. With full ownership of its technology stack spanning more than 55 products, Zoho is uniquely positioned to help organisations unlock deeper value from their business content compared to competitors.
Potential use cases for Zia Hubs include: a legal team’s content hub hosting a case’s relevant files: court files, correspondence, and research, allowing a lawyer to have Zia provide summaries with citations without having to manually scan lengthy files to gain insights; a company’s support center placing call logs into a hub, then querying Zia to identify trends, like, “Have we received an increase in calls regarding specific issues?”
Future updates to Zia Hubs will enable it to identify structured information within unstructured files and trigger specialised agents tailored to specific business needs. This will further establish Zia Hubs as the central content intelligence layer that activates AI-native workflows across the full Zoho ecosystem.
- Telecom2 days ago
GSMA, Mobile Industry Call for Strengthened Action to Advance Child Online Protection in Africa
- Telecom1 day ago
ALTON Clarifies on Migration to End-User Billing for USSD Services
- News2 days ago
Digital Africa Global Consult, NDPC Partner on Ground-Breaking “Nigeria Data Challenge” Initiative
- General News2 days ago
TD Africa, HP Strengthen Partnership to Advance Africa’s Tech Ecosystem
- News1 day ago
DStv Rewards Loyal Customers with Free Package Upgrades
- E-Financial1 day ago
Nigerian Stock Market Suffers ₦183 Billion Loss Amid Profit-Taking
- General News1 day ago
African Parliamentarians Seek Answers from Telcos on Quality of Service
- Telecom1 day ago
Lagos Future Conference 2025: Stakeholders Call for Digital Responsibility and Grassroots Innovation