Telecom
Sophos’ Industry-First Vendor-Agnostic MDR Service Grows Customer Base by 33%, Six Months after Launch
Sophos, a global leader in innovating and delivering cybersecurity as a service, has announced that its industry-first vendor-agnostic Managed Detection and Response (MDR) service has grown its customer base by 33% in the first six months since introducing the service’s ability to ingest and analyze telemetry from third-party security vendors. Already, Sophos is processing more than 150 million alerts from nearly 30 other security providers.
Sophos has also added a new team of MDR experts in Germany to service the increasing demand in the German and European markets, as well as to support the existing globally located MDR team that monitors and defends organizations 24/7/365.
The service now protects more than 16,000 organizations worldwide and has been doubling in size year-over-year as the industry’s most widely used MDR offering.
MDR services are fast becoming an essential cybersecurity layer as attackers refine their tactics, techniques and procedures (TTPs) to overwhelm defenders. This includes decreasing their dwell time, as evidenced in Sophos’ 2023 Active Adversary Report for Business Leaders report, also announced today.
Reduced dwell time indicates attackers are working faster to accomplish their end goal, whether it’s stealing data, deploying ransomware, spying, or perpetrating some other nefarious activity against a target. Consequently, defenders have less time to respond, from identifying the presence of attackers to neutralizing them.
Analysis of incident response cases shows that median dwell times are dropping significantly – down to 10 days for the first time, and a day less for ransomware cases – and attacks are occurring continuously instead of during off business hours or over the weekend. Just as interesting, there’s no significant difference in dwell time among organizations of different sizes or sectors.
“The adoption of MDR is skyrocketing because organizations need 24×7 teams of experts to simply take over and handle cyberattacks that are executed in less time, change quickly and are more complex in nature. These factors put Sophos in the ideal position to further trailblaze the market,” said Rob Harrison, vice president of product management for security operations solutions at Sophos.
“Since introducing our game-changing ability to ingest, collate and correlate other security vendors’ signals, we’ve already processed more than 150 million non-Sophos alerts from nearly 30 common providers.
“We’re leading the market in terms of volume, variety and time with unique MDR data from both Sophos and the other security providers. With this advantage of ingesting data from third-party sources, we have broader context, enabling us to make better decisions, defend faster and apply deeper knowledge to new and existing MDR customers.”
“The MDR market is gaining momentum as companies scramble to stay one step ahead of rapidly evolving attacks that continue to increase in number, sophistication and complexity while simultaneously trying to manage the cybersecurity talent skills shortage reality.
“Since its launch in October, Sophos MDR has mirrored that momentum as organizations look to realize secure outcomes and reduce their cybersecurity risk posture from their existing cybersecurity investments.
“The benefit of Sophos’s technology-agnostic managed service approach is that it meets customers where they are rather than requiring investment in new security tools to achieve an outcome,” said Frank Dickson, group vice president for IDC’s Security and Trust research practice.
Sophos MDR successfully reported malicious activity across all 10 MITRE ATT&CK steps in the first-ever independent MITRE Engenuity ATT&CK Evaluation for security service providers. Sophos MDR was evaluated with 15 vendors, excelling in its ability to detect sophisticated threats with speed and precision.
Sophos was named the only Leader across the G2 Grid Reports for MDR, Extended Detection and Response (XDR) Platforms, Endpoint Detection and Response (EDR), Endpoint Protection Suites, and Firewall Software in the G2 Spring 2023 Reports. In the Managed Detection and Response (MDR) Services market on Gartner® Peer Insights®, Sophos MDR is the highest rated and most reviewed MDR service with a 4.8 rating across 296 reviews as of April 24, 2023.
Lebara Nigeria is building excitement for its upcoming Mobile Virtual Network Operator (MVNO) launch, giving customers a chance to secure a personalized piece of their mobile identity.
The company has opened a Number Reservation Portal, allowing users to reserve their preferred mobile numbers before the official service goes live in the third quarter of 2025.
This strategic move is all about giving customers a sense of ownership from day one. Using the carrier’s 0724 prefix, users can choose a number that’s meaningful to them, whether it’s a birthday, a lucky number, or an easy-to-remember pattern.
The reservation process is straightforward. Users must be at least 13 years old and provide a few basic details to get a one-time password via email.
Once verified, they’ll need to enter their National Identification Number (NIN), which the system uses to confirm personal information.
After this, a list of available numbers appears, and a final confirmation email completes the reservation.
Lebara, a London-based global MVNO, according to yozzo.com, is no stranger to the telecom world, with a strong presence as a mobile virtual network operator (MVNO) across Europe and other regions.
Its entry into Nigeria is a calculated move to carve out a space in the highly competitive market.
By allowing customers to pick their numbers early, Lebara hopes to build loyalty and highlight its customer-first philosophy.
The company plans to operate a lean, technology-driven model by leveraging existing network infrastructure, which will help keep costs low and make its pricing competitive.
At launch, Lebara will offer nationwide coverage, a dedicated 0724 number series, and both SIM and eSIM options.
Beyond traditional connectivity, Lebara is also partnering with local government and the Ministry of Arts, Culture, Tourism, and Creative Economy to launch public Wi-Fi hubs and promote digital inclusion for creators and underserved communities.
The core of its proposition is affordability, transparent billing, and a strong customer service model designed to challenge established players.
Lebara’s entry won’t be without its challenges.
It will face off against many other competitors in Nigeria’s emerging MVNO space.
This wave of new entrants comes after the Nigerian Communications Commission (NCC) issued 46 MVNO licenses, with many of the licensees expected to have already launched.
Despite this, the local media’s focus has largely been on only a couple of them, Vitel and now Lebara.
Telecoms stakeholders have cautioned that many Mobile Virtual Network Operators (MVNOs) in Nigeria could struggle to survive unless they address infrastructure gaps, target niche markets, and adapt to local realities.
The warning came during the sixth edition of the Telecoms Sector Sustainability Forum, organised by Business Remarks in Lagos on Tuesday.
According to the stakeholders, securing a license from the Nigerian Communications Commission (NCC) is not enough to ensure survival in a market dominated by major Mobile Network Operators (MNOs) like MTN, Airtel, and Glo.
Chidi Ajuzie, director of USK Mobile, highlighted the stark reality facing MVNOs, noting that none of the over 40 licensed operators have fully launched services.
“Licenses are not cash cows. Too many people think that once you get a license, the money will start rolling in. The truth is, you must build infrastructure, study the market, and create services that meet consumer needs. Without that, many MVNOs will die out quickly,” Ajuzie said.
Ajuzie pointed out that smaller operators, particularly those in Tier 4 and Tier 5 categories, face significant financial hurdles in building their own infrastructure to support capacity.
However, he sees this as an opportunity for innovation, urging MVNOs to target niche markets such as youth, migrant workers, or fintech services, as seen in successful models in South Africa and India.
“Half of us may launch, but only those with clear strategies will survive,” he warned, predicting mergers and consolidations in the coming years.
Tony Emoekpere, president of the Association of Telecommunications Companies of Nigeria (ATCON), echoed Ajuzie’s concerns, stressing that market differentiation is critical for MVNO survival.
“The MNOs already provide enterprise services, internet, and fintech. MVNOs must find gaps and focus on those,” Emoekpere said.
He cited Kenya’s M-Pesa, which revolutionized payments by targeting rural and low-income users, as a model for local innovation.
Emoekpere suggested that MVNOs could capitalize on Nigeria’s underserved rural areas, where millions lack access to reliable telecom and financial services. “Something as simple as a low-data package for POS machines in rural areas could be a game-changer,” he added.
Olusola Teniola, director, IPNX, cautioned against adopting foreign business models without considering Nigeria’s unique environment. “In some villages, people still travel by canoe or horse for hours to access basic services. If your business model doesn’t account for that, it will fail,” Teniola said.
He urged MVNOs to focus on the bottom of the pyramid, where millions lack basic connectivity, rather than competing for urban smartphone users.
Teniola also warned that failure to strengthen indigenous companies could lead to more profits leaving Nigeria through foreign-owned operators, emphasizing the need for policies to protect data sovereignty and foster local innovation.
The stakeholders said while MVNOs have the potential to expand Nigeria’s telecom sector and increase consumer choice, their survival hinges on strategic planning, niche targeting, and a focus on rural connectivity.
Without urgent action to address infrastructure challenges and adapt to local needs, many MVNOs risk disappearing before they can establish a foothold in Nigeria’s competitive telecom landscape.
Nigerian Communications Commission (NCC) has defended the recent upward review of telecom tariffs, insisting that Nigeria’s rates remain among the cheapest in the world due to strong industry competition.
Speaking at a media briefing in Abuja recently, Dr. Aminu Maida, executive vice chairman, NCC, said that despite a 50% hike in tariffs, call rates have only moved from ₦15 per minute in the early 2000s to about ₦18–₦19 per minute today.
“Even with the increase, not all operators adjusted their tariffs. Some are still undercutting others. That is competition at work,” Maida explained.
He assured that the commission will continue to strengthen regulations to encourage competitiveness and transparency.
According to him, NCC is adopting an information disclosure strategy to enable consumers to make informed choices.
Maida also cautioned Nigerians against relying on Truecaller for identity verification, stressing that it is not linked to Nigeria’s SIM registration database and often provides misleading results.
He noted that while all SIMs in use are registered, some individuals deliberately use proxies, including domestic staff, to register SIMs an act he described as a crime.
The NCC boss disclosed that in September, the commission will launch a coverage and tariff map to help subscribers compare network quality and pricing across operators.
He further revealed plans for spectrum trades and leases to optimise usage and improve service delivery, adding that most Nigerian phones already support 4G, which remains the “sweet spot” for mobile broadband.
Maida emphasised the need for fresh capital and stronger corporate governance within the sector to sustain growth, enhance service quality, and strengthen national security.
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