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E-Business

Spending on Artificial Intelligence in MEA to Top $530 M by 2022 – IDC

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Artificial intelligence (AI) spending in the Middle East and Africa (MEA) is poised to reach $290 million this year, rising to $530 million in 2022, according to the latest forecast from International Data Corporation (IDC).

The global technology research and consulting firm expects investment in AI across the region to grow 42.5% year on year in 2019 and continue increasing at a compound annual growth rate (CAGR) of 22.2% over the 2019-2022 period.

IDC’s research shows that the top three industries in terms of AI investment in 2019 will be banking, manufacturing, and retail. These industries will remain the top three through 2022, although spending by federal/central governments across MEA will see the strongest growth of the region’s top five verticals, increasing at a CAGR of 26.3%.

The three most popular use cases – automated customer service agents, automated threat intelligence and prevention systems, and fraud analysis and investigation – will account for a combined 31.4% of AI investment across MEA in 2019.

These use cases are expected to retain their positions throughout the forecast period, with spending on automated customer service agents growing the fastest at a CAGR of 25.8% to reach $66 million in 2022.

According to an extensive IDC survey conducted earlier this year among CIOs from across the Middle East, the top five drivers fueling demand for AI systems are the desire to improve customer support, augment marketing activities, boost overall efficiency, enhance the quality of products and services, and drive sales.

Such benefits have become the hallmark of artificial intelligence as the technology advances and organizations wake up to its groundbreaking potential to revolutionize the way they work.

“Spending on AI in the MEA region this year is set to almost double from where it stood in 2017, which reflects the huge growth in interest we have seen around this technology over the last 18 months.

“Investments in artificial intelligence are being driven by the promise, opportunity, and excitement of a new wave of automation that not only drives inefficiency out of processes but also changes how people interact with the digital world around them.

Indeed, the use of AI-based automation and the changing relationship between employees and increasingly intelligent machines will drive opportunities to evaluate and enhance existing business processes in ways that have not been seen since the early 1990s,” says Jyoti Lalchandani, IDC’s group vice president and managing director for the Middle East, Turkey, and Africa.

The abundant opportunities presented by artificial intelligence will feature prominently when the ICT industry’s leading vendors and most influential end users gather at Dubai’s Hilton Al Habtoor City on February 26-27 next year for the IDC Middle East CIO Summit 2020.

Running under the theme ‘The Race to Reinvent: Connecting Leaders to Empower Digital Transformation’, the event will represent the region’s largest ever gathering of CIOs, with more than 500 delegates expected to attend.

Four artificial intelligence (AI) partners will be on hand to showcase the very latest developments in this exciting technology, while respected global CIOs from across the vertical spectrum will be in attendance to share case studies around their own digital transformation exploits and answer questions from their peers in the region.

Combining expert insights, dedicated LoB sessions, industry-focused tracks, unrivaled networking opportunities, and a series of specialist training bootcamps, the IDC Middle East CIO Summit 2020 promises to provide the perfect platform for end users to benchmark their DX progress and for the industry’s leading ICT players to demonstrate their commitment to helping these organizations in their race to reinvent.


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E-Business

Nigeria Strengthens Cybersecurity, Launches National Cleanup Plan

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Nigerian government, through the Office of the National Security Adviser (ONSA) and the National Information Technology Development Agency (NITDA), has announced a strategic collaboration to strengthen cybersecurity and clean up the nation’s cyberspace.

Nigeria Strengthens Cybersecurity, Launches National Cleanup Plan

Recognizing that cybercrime knows no borders, Nigeria also reaffirmed its commitment to fostering stronger global partnerships within the cybersecurity ecosystem.

This announcement was made during a press conference before the inaugural National Cybersecurity Conference, which is scheduled to take place in Abuja from July 9th to 11th, 2025.

Sa’ad Abubakar, national cybersecurity coordinator from the Office of National Security Advisor, said fighting cybercrime must take the whole of society and the whole of the government approach.

According to him, “Apart from the deterrent approach whereby government agencies such as Economic and Financial Crimes Commission (EFCC) arrest individuals, take them to court and prosecute them, the youth can be nurtured into better citizens who can showcase their capacity in better ways and be useful to the country.”

Similarly, Kashifu Abdullahi, director-general, NITDA,  also stressed the need for collaborative efforts in fighting cybercrimes.

According to him “Then, in addition to that, we also want to build a stronger global collaboration with the global cyber security ecosystem, because when you look at cybercrime in general, it doesn’t respect the borders.

“Someone can commit a crime from Ghana using a Nigerian ID in the US. So you can look at him physically in a different jurisdiction, pretending to be in another jurisdiction, committing the crime in another jurisdiction.

“So without that kind of synergy and working together, it will be difficult to address these challenges. The third one is challenge. The third one is getting an alternative to cybercrime for our kids in Nigeria. We have this as a major challenge.”

Inuwa further highlighted the upcoming conference’s importance, noting that it would tackle key issues through workshops, discussions on emerging threats, cross-border cybersecurity collaboration strategies, and training programmes.

He also announced that the National Cybersecurity Conference 2025 would feature the Cybersecurity Excellence Awards, recognising top contributions in the field.

The DG extended an invitation to global partners to collaborate with Nigeria in building a safer digital future.

The press conference was attended by notable figures, including Ahmad Sa’ad Abubakar, National Coordinator of, the National Cybersecurity Coordination Centre (NCCC); Hanniel Jafar, Representative of the President, of Cyber Security Experts Association of Nigeria (CSEAN); Ankit Shukla, Managing Director, QNA Marketing Management LLC and members of the press and other stakeholders.


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AXIAN Telecom Invests in Jumia Post-MTN Era

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XIAN Telecom has acquired an 8% stake in pan-African e-commerce company Jumia Technologies, citing the platform’s fintech and logistics strengths as key drivers of its backing.

This marks the first major telecom investment in Jumia since MTN Group’s exit in 2020.

AXIAN, a fast-growing telecom and digital services provider with operations across Africa, disclosed the purchase in a Schedule 13D filing with the U.S. Securities and Exchange Commission.

While the financial terms were not disclosed, AXIAN Telecom CEO, Hassan Jaber, described the move as a strategic alignment with Jumia’s growth trajectory and digital ecosystem.

“Jumia’s achievements in digital retail and fintech, particularly through JumiaPay and its logistics network, make it a very attractive investment for us. We believe in Jumia’s potential to promote financial and economic inclusion, which aligns with our core values,” said Jaber.

Once dubbed the “Amazon of Africa,” Jumia became the first African-founded tech company to list on the New York Stock Exchange in 2019.

But years of underperformance, leadership changes, and competitive pressures dented investor confidence.

In October 2020, South Africa’s MTN Group offloaded its 18.9% stake for $138 million, well below the $698 million value it once held post-IPO.

Since then, Jumia has undergone a significant transformation. Under CEO Francis Dufay, appointed in 2022, the company exited low-performing markets like South Africa and Tunisia, cut costs, and doubled down on core markets – Nigeria, Kenya, Egypt, and Morocco.

The firm is now focused on high-growth verticals, including everyday essentials and digital financial services.

Jumia’s regional CEO for East Africa, Vinod Goel, recently revealed plans to scale up international brand offerings and open its logistics network to third-party businesses.

Jaber underscored that AXIAN Telecom’s investment signals renewed confidence in Jumia’s long-term potential.

The telecom firm’s CEO said the company views Jumia as a key player in advancing Africa’s digital economy, aligning with AXIAN’s mission through its fintech and digital infrastructure brands such as Yas and Mixx by Yas.

 


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NIMC Plans to Register 95 Percent Nigerians by December

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Abisoye Coker-Odusote, director general, National Identity management commission (NIMC) has said that the commission is set to register 95 percent of Nigerians into the National Identity Database before December 2025.

NIMC Plans to Register 95 Percent Nigerians by December

Abisoye Coker-Odusote,, DG, NIMC

She made this statement at a press briefing to highlight the commissions goal aligns with President Bola Tinubu’s Renewed Hope Agenda, particularly on digital governance and inclusive development.

The mass enrollment drive will be powered by a combination of improved infrastructure, expanded registration centres, and robust public sensitization campaigns.

As of May 2025, NIMC reports over 120 million Nigerians have been enrolled, and about 100 million more would be captured by December.


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