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Stakeholders Seek Digitization as National Strategy

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Stakeholders from diverse backgrounds have unanimously called for digitalisation to form part of our national strategy in Nigeria.

They made this call at the Business Journal’ 2nd Annual Lecture and Awards held at Sheraton Hotel, Lagos.

The event had as its theme”Digital Nigeria: The Path To Sustainable Economic Growth.”

Tope Smart, group managing director, NEM Insurance Plc and chairman, Nigerian Insurers Association said that the country needs a very robust Information Communication and Technology (ICT) Infrastructure to be able to move forward.

He noted that the unfortunate thing was that the country was yet to attain that level of digital advancement.

According to him,“Because digitalisation encompasses transparency Nigeria needs this level of advancement to solve the issue of corruption.

“The Federal Government should ensure that digitalisation forms part of our national discuss so that we can use it to boost our economy.

“Digitalisation is something that citizens and the government of any country should embrace to solve issues of employment among others”.

Prof Umar Garba Danbatta, executive vice chairman, Nigerian Communications Commission stated that digitization has emerged as a key driver and enabler of socio-economic benefits for any countries.
He noted that we must define and understand certain concepts that will transit us to Digital nation.

Prof Danbatta explained that digitalization is the use of digital technologies to change a business model and provide new revenue and value-producing opportunities; that is the process of moving to a digital business.

He said that digitalization will accelerate economic growth and facilitates job creation in the country.

On what the commission is doing to ensure digitalization and economic diversification of the Nigerian economy, he stated that they are committed to the implementation of the National Broadband Plan and so many other Initiatives.

Danbatta said, “The Nigerian Communications Commission will continue to promote and facilitate, through appropriate regulatory interventions, the expansion of pervasive broadband infrastructure that will stimulate the provision of e-products and e-services across Nigeria.

“The NCC will encourage the digitalization of information to be transformed into business and economic activities that drive national growth and development.

“The economic diversification of the Nigerian economy will give impetus for increase mobilization of all resources and increase revenues accruable to government.

“This will cause an exponential increase in productive activities in industry, manufacturing, infrastructure development, health, and agriculture to stimulate growth and development of the Nigerian economy.

“The NCC shall continue to provide the conducive regulatory environment for increased private sector investment and expansion of economic activities.

“The interventions of the NCC play a vital role in supporting the evolution of digital processes and appreciation in various sectors of the economy.

“From Setting up Public Access Points and ICT Training Centres, the Digital Awareness Programme (DAP), the Advanced Digital Awareness programme for Tertiary Institutions (ADAPTI), the School Knowledge Centre (SKC), all of which have benefitted over 500 schools across the country, the educational sector in Nigeria has definitely felt the digital wand of the NCC.

“The NCC continues to promote and facilitate universal access to ICT to ensure implementation of e-taxation, ecommerce and e-government financial sector areas, which were identified as the economic enhancement needed for sustainability of the Nigerian economy.

“Improving user (traveler) experience such as online ticketing, boarding, and check in processes; and Vehicle tracking and navigations through mobile and Internet services, are also some key examples of how Telecommunications is enhancing Nigeria’s digital profile.

The deployment of Optic Fibre transmission network has been adopted in the “Open Access Model” to bridge the current digital gap and deliver fast and reliable broadband services to households and businesses and the success of this model is evident in the tremendous growth witnessed in the provision of broadband services by all major players in the industry through one technology or the other.

“Presently, Nigeria has achieved 33.72% Broadband penetration, thus over 64 million Nigerians are presently connected to broadband internet services. This is an encouraging leap from the 8.5% penetration in 2015″.

Mr Prince Cookey, publisher, Business Journal, said that the event was a rare opportunity for stakeholders to critically evaluate the opportunities and challenges of digital disruption on the various segments of the Nigerian economy.

Cookey said that the main focus was to offer a roadmap on how Nigeria could reap bountifully from the digital transformation era to achieve sustainable economic growth.

The Business journal Annual Lecture Series is a platform to examine and discuss emerging issues in the Nigerian economy and generate workable solutions going forward.

It brings stakeholders across sectors together to review the state-of-affairs in the economy through robust conversation.


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

E-Business

Study Reveals 83% of Employees Stay Connected to Work During Time Off, Fuelling Digital Anxiety

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A new Kaspersky survey undertaken in the Middle East, Turkiye and Africa (META) region reveals that digital anxiety is becoming a defining feature of modern work culture, as employees don’t disconnect even during their free time and vacations.

According to the findings, 83% of respondents keep an eye on work tasks outside working hours. An overwhelming 85% reply to all work-related messages in instant messaging apps, while the same share (85%) check work emails during their time off – and 81% admit they are responding to work emails while on vacation or in their personal time.

The pressure to remain constantly available is contributing to heightened stress levels in the workplace. Other sources of stress include work issues, for example, 43% experience anxiety after accidentally sending a random message to a work chat.

Interestingly, not all digital mishaps are perceived equally: 40% report that they take it calmly when they send an unfinished email, proving that some mistakes are considered less damaging than others.

Blurred boundaries between professional and personal life, combined with instant communication tools, are intensifying feelings of constant monitoring and fear of making digital errors.

More than a third (36%) of respondents say they feel extremely uncomfortable or even scared if their boss notices them scrolling through social media at work instead of working. The “always-on” culture may undermine employee well-being, increase burnout risks, and reduce overall productivity in the long term.

“Digital anxiety doesn’t just affect employee well-being – it can also increase cybersecurity risks for organisations. When people feel constant pressure to respond immediately to messages and emails, they are more likely to act impulsively, without carefully verifying links, attachments, or sender identities.

This urgency can make employees more vulnerable to phishing, and other scams using social engineering techniques,” comments Brandon Muller, Technical Expert at Kaspersky.

Kaspersky recommends employees to follow the below tips to avoid digital anxiety and associated cyber risks:

  • Slow down before clicking or replying. Digital anxiety can trigger automatic reactions. A short pause to check sender details, URLs, or attachments can prevent security breaches.
  • Treat urgency as a red flag. Cybercriminals often exploit pressure and fear. Always verify unexpected or urgent requests before responding.
  • Avoid handling sensitive information on unsecured networks. Public Wi-Fi, often used when working outside regular hours, increases exposure to cyber threats. Mobile network and VPN should be applied in such cases.
  • Use technologies that will help reduce risks. For example, Kaspersky Premium offers AI-powered anti-phishing features designed to help warn of potential threats.

Businesses can reduce cybersecurity risks related to employees’ digital anxiety by providing regular cybersecurity training that helps staff recognise threats and respond correctly even under stress.

At the same time, organisations should use robust cybersecurity solutions to minimise the impact of human error. Kaspersky Next’s adaptable and robust cloud-native protection, underpinned by an unequalled cybersecurity track record, is one of such products.

Protection solutions for mail servers, such as Kaspersky Security for Mail Server, with anti-phishing capabilities, help to additionally decrease the chance of infection through a phishing email.


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FG Approves Electric Buses for Civil Servants, Pushes Local Auto Growth

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Federal Government of Nigeria has approved the acquisition of electric buses for civil servants as part of efforts to promote cleaner transportation and boost local vehicle manufacturing.

FG Approves Electric Buses for Civil Servants, Pushes Local Auto Growth

The development was disclosed in Abuja by Joseph Osanipin, Director-General of the National Automotive Design and Development Council (NADDC). Osanipin said the buses would be sourced from local assemblers to strengthen domestic production and stimulate growth in Nigeria’s automotive sector.

He stated: “The initiative is aimed at encouraging the transition to cleaner mobility while creating opportunities for local manufacturers.” According to him, the government has also procured charging infrastructure that will be deployed across parts of the country to support the adoption of electric vehicles.

As part of broader efforts to develop the sector, the council is establishing the Nnewi Automotive Development Park in Anambra State. Osanipin explained: “We are developing the Nnewi Automotive Development Park where we will provide the necessary infrastructure so that users of the park can share facilities.”

He added that the shared infrastructure model would enable investors and manufacturers to operate without bearing the full cost of setting up independent facilities. The council is also seeking additional investment to accelerate the development of the park and attract more industry participants.

Osanipin urged Nigerians to support locally assembled vehicles, noting that increased patronage would help create jobs and drive economic growth. He said the council is providing training to manufacturers and stakeholders to enhance local production of vehicle components such as batteries and tyres.

“The move will reduce import dependence, create employment opportunities, and contribute to the country’s Gross Domestic Product,” he said. The NADDC is also working with the Bank of Industry Nigeria to facilitate the disbursement of the National Automotive Development Fund to qualified stakeholders.


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Jumia Reaffirms Commitment to Consumer Trust on World Consumer Rights Day

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As the global community commemorates World Consumer Rights Day, Jumia Nigeria joined industry leaders, regulators, and consumer advocates at the Lagos Marriott Hotel, Ikeja, for a high-level panel session hosted by the Lagos State Consumer Protection Agency (LASCOPA) on Tuesday, March 17, 2026.

Speaking during the session, Peters Afebuame, Group Head of Content and Production at Jumia, highlighted Jumia’s comprehensive approach to protecting consumers from counterfeit or adulterated products on its marketplace, noting that the company has implemented structured checks and technology-driven systems across the entire product lifecycle, from seller onboarding to post-listing monitoring, to safeguard product authenticity.

“Ensuring product authenticity on our platform requires a combination of technology, policy enforcement, and continuous seller engagement,” he stated.

“At Jumia Nigeria, we have implemented a multi-layered process that begins with rigorous seller onboarding and policy agreements, followed by catalogue configuration controls, AI-driven product attribute verification, and the use of global product identification standards. These systems are reinforced by ongoing quality moderation, brand protection mechanisms, and strict enforcement actions, including product and seller delisting, ensuring that customers can shop on our platform with confidence.”

Central to Jumia’s consumer protection framework is a rigorous seller verification process designed to ensure marketplace integrity. Vendors are required to provide proof of legal and regulatory compliance before gaining access to the platform. This vetting process is reinforced by a strict quality control system that monitors products listed on the platform, backed by a zero-tolerance policy toward counterfeit or substandard goods. Non-compliant sellers face penalties and permanent delisting from the marketplace.

Transparency also remains a core priority in helping customers make informed purchasing decisions. Product listings across the platform feature clear specifications, verified descriptions, and detailed images, enabling shoppers to understand exactly what they are purchasing before completing a transaction.

Recognising that digital literacy plays a critical role in online safety, Jumia continues to invest in consumer education initiatives through instructional “how-to” videos, platform guides, and social media campaigns that equip Nigerian shoppers with practical knowledge to navigate online shopping securely and confidently.

To further strengthen transaction security, Jumia leverages its proprietary payment solution, JumiaPay, which provides a secure and encrypted payment infrastructure designed to protect customer financial data. The company also adheres to internationally recognised data protection standards such as the General Data Protection Regulation (GDPR) and local regulatory frameworks established by the Nigeria Data Protection Commission (NDPC), ensuring responsible handling and protection of user information.

Beyond the point of purchase, Jumia reinforces consumer protection through a customer-centric return and refund policy designed to ensure seamless resolution when issues arise. A dedicated customer service team also provides support through multiple channels, including phone and social media, enabling swift response to consumer inquiries and complaints.

As e-commerce continues to expand across Nigeria, Jumia reaffirmed its commitment to building a marketplace that prioritises fairness, transparency, and consumer safety. Through continuous investment in technology, strong policy enforcement, and ongoing consumer engagement, the company aims to strengthen trust and confidence in Nigeria’s growing digital commerce ecosystem.


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