GOtv subscribers have described the mass market pay-TV operator as an entertaining brand that keeps families together.
The subscribers bared their minds at the GOcustomer Forum held at the Bridge Waters Luxury Suites and Conference Centre in Enugu, recently.
Mr Silas Chuwkwu, a GOtv subscriber from Isiagu in Enugu said, “I used to go out a lot before I subscribed to GOtv. With the sports channels, I now spend more time at home. GOtv keeps my children and I very entertained”.
Also giving testimonials, Mr Nwaobodo, another subscriber said GOtv aids child development.
According to Nwaobodo, his daughter learnt how to say her first words from watching GOtv.
Mr Adindun Nnebedum described GOtv as a great companion that has enlightened him through its documentary channels.
Speaking to the over 200 subscribers at the forum, Efe Obiomah, public relations manager, GOtv Nigeria, explained that the initiative was one of several customer engagement platforms launched by GOtv to interact with its subscribers.
“Through the GOcustomer Forum, we are GOtv are able to treat our subscribers whilst providing a platform for them to air their views, make suggestions and learn more about GOtv services”, she said.
Encouraging the subscribers to take advantage of the self-service options available to them, she explained that the online portal – www.eazy.gotvafrica.com is a cost-effective and efficient one-stop shop for self-service, designed for the convenience of GOtv subscribers.
She concluded by saying that www.eazy.gotvafrica.com enables self-installation and self-activation, gives subscribers access to manage their accounts, edit their addresses and personal details, check subscription due date and renew subscriptions.
The forum was also used to inform subscribers of the forthcoming digital migration, its enormous benefits and how it will change broadcasting for the better in Nigeria.
The subscribers appreciated GOtv for deeming it necessary to host its subscribers and provide them with an opportunity to meet face-to-face with GOtv.
They urged GOtv to speed up its expansion so as to make the service available to neighbouring cities.