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Suffer a Data Breach; Lose up to One Third of Your Customers

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Astonishing findings from RSA’s recent survey in the UK showed that 28 percent of customers have elected to boycott companies that have been shown to mishandle personal data.

 

RSA is a global cybersecurity leader with consulting and technology solutions that empower firms by providing a holistic view of cybersecurity needs in order to reduce risk and rapidly respond to incidents.

 

“South African businesses should be prepared for similar consumer trends in the near future,” believed Anton Jacobsz, managing director at value-added distributor, Networks Unlimited Africa, which delivers the full range of RSA solutions to the local market.

 

“Consumers are becoming increasingly aware and sensitive about how their service providers use their personal data, and for those organisations that suffer high-profile data breaches, there is a very real possibility that customers will ‘vote with their feet’.”

The RSA survey goes on to reveal that the majority of consumers (57 percent) have no idea how many times their personal data may have been placed at risk, given the flood of headline-grabbing cyber-security breaches over recent months.

 

GDPR and PoPI

While analysts estimate that only about a tenth of all breaches are reported to the public, this is about to change, as the European Union’s General Data Protection Regulations (GDPR) finally kicked in on 25 May.

 

“For businesses operating in the EU, or even for local businesses that provide services to EU citizens, the new laws will ensure that any and all data breaches are disclosed within a 72-hour period,” explained Jacobsz.

 

GDPR is enshrined in European Union law, giving it automatic credence among all member states. It seeks to harmonise data protection regulations throughout the region, placing stringent rules on how organisations gather and use individuals’ personal data, increasing levels of transparency, giving individuals greater control over how their data is used, and ensuring mandatory disclosure of any breaches.

 

Under GDPR, companies could face fines of up to 20 million euros, or four percent of annual turnover, which shows the gravity of the issue for large businesses in particular. In South Africa, the pending arrival of our own incoming legislation, the Protection of Personal Information Act (POPIA), expresses a very similar intent to GDPR. Many legal experts believe that achieving compliance with GDPR should essentially imply compliance with PoPIA, once it is enacted.

 

Staying on the right side of the law

 

So just how can organisations set about ensuring compliance with both PoPI and GDPR?

 

“As a global company, RSA has completed a considerable effort to ensure that it prepares organisations for GDPR – identifying gaps, improving readiness, evaluating risk, meeting compliance and rapidly respond to incidents,” said Jacobsz.

 

“To cater for such broad-reaching compliance requirements, organisations must address cyber-security and data protection at an overall enterprise level,” he adds.

 

“RSA’s approach incorporates both advisory and technology services, addressing the entire lifecycle of solution fulfilment – from strategy and design, to deployment and operations management.”

 

While organisations must comply with new legislation, they also cannot halt progress on key digital programmes and transformation projects. To ensure that their digitisation journeys can proceed safely, RSA takes a business-focused approach to one’s cyber-security strategy, ensuring it is aligned with the company’s strategic objectives.

 

Seven practices to ensure comprehensive defences

 

In a recent white paper, RSA details the seven key practice areas that it has established to provide comprehensive threat mitigation and ensure regulatory compliance:

 

Risk management… Tailoring global best-practices to the unique elements required for the foundation of a firm’s holistic risk management programme, including various assessments and stakeholder mapping exercises.

 

Identity assurance… With identity management at the core of all security programmes (and representing the biggest threat vector), it’s critical to design iron-clad identity management policies and technologies.

 

Advanced cyber-defence practice… Identifying gaps, prioritising risks and designing programmes to improve defences, integrate solutions, provide deep visibility, detect advanced threats and reduce mitigation time.

 

Incident response practice… By combining early detection and rapid response, organisations can close the gap between an initial breach and an attacker being able to carry out their objectives.

 

Professional services… The technology deployment expertise to ensure that organisations gain maximum value from their investments in RSA technology sets.

 

Research… With a heavy emphasis on R&D, the security solutions from RSA continually adapt to the ever-changing threat landscape and keep pace with new legislation (such as GDPR), while training services help customers to enhance overall awareness and optimise their cybersecurity capabilities.

 

Enterprise-wide security programme management… to pull it all together, teams of cybersecurity experts analyse an organisation’s overall threat posture, continually making recommendations to further strengthen one’s security practice.

 

“The risks of data breaches – for both local and international companies – are enormous,” summarised Jacobsz, “ruining an organisation’s reputation, destroying customer trust, and exposing them to heavy regulatory penalties.”


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InnovateAI Lagos 2026 to Champion Responsible AI Across Africa

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AI in Nigeria, the nation’s leading force in artificial intelligence advocacy and development, today announced the third edition of its flagship annual conference, InnovateAI. The 2026 conference will be a defining moment in the country’s technological evolution, with the theme: “Responsible AI beyond Innovation.”

Building on the successes of its previous editions, InnovateAI 2026 is poised to shape the national conversation on the critical issues of ethics, security, and governance in artificial intelligence. The inaugural InnovateAI 2024, themed “Adapting AI for Nigeria,” successfully catalysed policy discussions and attracted over 4,000 physical attendees, including AI Innovators, Academia, Researchers and Policy Makers engaging in public and private sector discourse on AI.

The recently concluded 2025 conference, themed “Scaling AI Adoption in Nigeria,” expanded the event’s reach to over 6,000 physical participants, with live-streaming to twelve AI in Nigeria’s community hubs in the six geopolitical zones of Nigeria. The conference addressed systemic challenges to scaling AI – talent, data, and compute infrastructure.

The 2026 edition represents a crucial strategic evolution. As AI becomes more deeply integrated into daily life, this conference will shift its focus from adoption to a deep dive into the foundational principles necessary for sustainable and trustworthy growth.

In addition to showcasing responsible AI innovations across industries, the conference will feature a series of focused sessions to explore these vital topics:

  • AI Governance in Africa: Establishing a framework for a trusted future.
  • Deepfakes, Fraud & Security Risks: Protecting Nigeria’s Digital Society from Emerging Threats.
  • AI & Financial Services: Building trust in the fight against fraud and ensuring secure transactions.
  • Digital Literacy for All: Preparing citizens for the age of AI through education and empowerment.
  • Responsible AI Innovation: Balancing safety and growth to support Africa’s burgeoning startup scene.

“AI is reshaping industries, economies, and societies at an unprecedented pace, but innovation without trust and governance risks leaving people behind. InnovateAI 2026 is a platform to ensure Africa defines its own AI future—one where ethics, inclusivity, and safety guide progress,” said Ehia Erhaboh, Co-Convener, AI in Nigeria.

InnovateAI 2026 is poised to bring together policymakers, industry leaders, technology experts, and the public to forge a path forward that ensures AI serves as a force for good, fostering inclusive opportunities, improving healthcare, and enabling smarter governance.

Organizations looking to shape Africa’s AI future are invited to become a partner or sponsor for InnovateAI 2026. This is a unique opportunity to demonstrate leadership in the responsible AI movement, gain targeted visibility among key stakeholders, industry leaders, policymakers, innovators, and investors – positioning themselves at the forefront of Africa’s responsible AI movement. Your support will directly contribute to a vital national dialogue on AI governance and digital literacy, helping to create a safer, more inclusive, and prosperous future for Nigeria and Africa as a whole.

“This is not just a conference, it’s a catalyst for shaping Africa’s digital future,” said Dotun Adeoye, Co-Convener, AI in Nigeria. “Our partners’ support is essential in building a more equitable, secure, and prosperous AI ecosystem for Nigeria and beyond.”


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Experts Seek Engagement on AI Adoption for Governance Standards

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Experts have said that the rapid adoption of Artificial Intelligence, which is transforming operational models and governance structures, has prompted the need for multi-stakeholder engagement to define principles and minimum standards for AI governance across corporate and public institutions.

The stakeholders will include government, regulators, the private sector, civil society, and academia.

The governance experts believe that introduction of principles and standards for AI adoption would assist to mitigate the risks associated with the new technology while enhancing its benefits

The experts spoke at 49th Annual Conference of the Institute of Chartered Secretaries and Administrators of Nigeria (ICSAN) recently on “Reimagining Governance: Navigating the Artificial Intelligence Revolution for Excellence”.

Leading the discussion, Femi Oyenuga, Group Executive Director, Chams Holding Company said mitigating the risks associated with AI requires institutional design choices, laws, standards, and professional norms that are proportional and adaptable.

He advised large corporates and regulated entities to conduct AI Impact Assessments (AIIAs ) prior to deployment, and make high-level summaries available to relevant regulators and stakeholders.

Oyenuga also advised boards to adopt explicit responsibilities for AI oversight, including appointment of a responsible executive and periodic independent algorithmic audits.

He encouraged for the establishment of ICSAN Centre for Digital Governance which should be a specialist unit to provide training, advisory services, and a repository of tools (impact assessment templates, algorithmic registers, procurement checklists).

According to him, AI revolution compels a recalibration of roles, rules, and capacities for governance professionals whose mandate is to safeguard integrity, transparency, and fiduciary responsibility. He said this recalibration is pressing for Nigeria.

Senator Udo Udoma, who was chairman of the occasion agreed that there are benefits of AI but said professionals should also consider ways of minimizing the risks associated with the technology.

Udoma listed some of the benefits to include; enhanced productivity, the ability to automate routine tasks,real-time decision-making; the ability of decision-makers such as governments, investors, boards, to instantly process, analyze, and receive a vast amount of data, thereby leading to faster and more accurate decision-making.

The risks of AI, he said include technology over-dependence without adequate human oversight, cyber security and data risks, ethical issues and inaccurate decisions that are based on data errors or algorithmic flaws.

Speaking earlier, Uto Ukpanah, President of ICSAN said Nigeria cannot afford to stand aloof from AI revolution.

“As professionals in governance and administration, we have a responsibility to lead the conversation on how AI can be harnessed ethically, responsibly, and effectively to improve our institutions”.

She said ICSAN seeks to ensure that professionals and policymakers do not merely react to AI but proactively shape its application in ways that benefit society.

 


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NITDA Empowers 3,600 Teachers Nationwide to Lead Nigeria’s Digital Literacy Transformation

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National Information Technology Development Agency (NITDA) has intensified its efforts to transform Nigeria’s education sector by equipping teachers with essential digital skills under its flagship initiative, Digital Literacy for All (DL4ALL).

In a significant step toward this goal, the Agency has commenced a two-day physical training programme for teachers drawn from the 36 states of the federation and the Federal Capital Territory (FCT), Abuja.

The Abuja training, which began on September 18, 2025, builds on more than two weeks of intensive virtual sessions that had already reached and empowered 3,600 teachers across the country.

These virtual sessions provided foundational digital knowledge and prepared participants for the more practical, hands-on physical training.

The programme is being implemented in collaboration with the Universal Basic Education Commission (UBEC) and the National Senior Secondary Education Commission (NSSEC), reflecting a strong synergy among critical stakeholders in Nigeria’s education sector.

Together, these institutions are working to ensure that teachers at both basic and secondary levels gain the capacity to deliver education that is relevant for the digital age.

A central focus of the Abuja session is the empowerment of selected participants as Master Trainers. Through a structured train-the-trainer approach, Master Trainers will cascade the skills they have acquired to thousands of teachers within their respective states and communities, thereby amplifying the overall impact of the initiative and ensuring sustainability.

Beneficiaries of the training have expressed great enthusiasm and appreciation for the opportunity. Tanko Abdulkareem, a participant from Kuje Area Council, described the programme as a transformative experience that had broadened his understanding of digital applications in the classroom.

He noted that the training would enhance his ability to support colleagues and positively influence the learning experience of his students.

Similarly, Muhammad Ademu from the Abuja Municipal Area Council (AMAC) hailed the initiative as “a timely and life-changing intervention,” pointing out that it would significantly contribute to repositioning education in Nigeria for the realities of the 21st-century digital economy.

For Bamidele Gbenga Samuel, a teacher at Government Secondary School, Gwagwalada, and staff of the FCT Secondary Education Board, the training is equipping teachers with the tools to bridge the digital divide that has long limited effective classroom teaching.

He emphasised that teachers, as the bedrock of learning, must themselves be digitally literate to properly prepare students for future opportunities.

Adding her voice, Miss Veronica Miapie of the FCT Secondary Education Board described digital literacy as no longer optional but a necessity for both teachers and students.

She commended NITDA and its partners for prioritizing the capacity-building of educators, stressing that the long-term benefits would ripple across generations of learners.

Through its Digital Literacy and Capacity Building (DLCB) department, NITDA has consistently demonstrated its commitment to expanding access to digital knowledge in Nigeria.

The DL4ALL initiative, of which this training is a major component, is part of NITDA’s broader mandate to align Nigeria with global trends in technology adoption and prepare citizens for a knowledge-driven economy.


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