Freshworks, a global leader in customer engagement software, has integrated its customer engagement suite with the WhatsApp Business solution to offer on-the-go conversational support via WhatsApp....
With a number of upcoming elections across Africa, Facebook has restated its commitment to reduce the spread of misinformation, protect election integrity and support civic engagement...
Mark Zuckerberg, CEO Facebook, plans to integrate the messaging services of WhatsApp, Instagram and Facebook Messenger, according to The New York Times. The US newspaper reports...
Facebook Inc’s WhatsApp messenger service is globally limiting the number of times a user can forward a message to five, in a bid to fight “misinformation...
WhatsApp has announced the recipients of its $1 million research grants to academics from around the world for the purpose of studying misinformation and its impact...
Popular messaging service WhatsApp will soon be monetised by Facebook, with the possibility of ads appearing early next year in users’ ‘status’ updates. According to Chris...
Clickatel, an authorized WhatsApp Business Solution Provider is partnering Nigerian banks to roll out their chat banking capabilities on WhatsApp across Africa. Clickatell’s customers on WhatsApp...
Mobile voice telephony usage in Africa has remained stable and the situation is likely to persist at least until the end of this year – despite...
Nigeria’s customer-friendly and innovative telecommunications company, 9mobile, has bolstered its season of care with the launch of a fantastic bonus offer called 4-in-1 for new subscribers....
An annual report released by global digital agencies, We Are Social and Hootsuite, has revealed that Africa has seen the fastest growth rates in internet penetration,...
