General News
The Blueprint for Effective Internal Communication Strategies in Modern Organizations

By Celestina Dike
I was almost tempted to start by saying ‘In today’s AI world’. But nah, I’m not falling for that trap, so here goes…
In today’s rapidly evolving work environment, internal communication has become more than just a tool for disseminating information—it’s the backbone of organizational success.

Whether you’re navigating the challenges of remote work, fostering employee engagement, or aligning teams with strategic goals, effective internal communication can make or break a company’s culture and productivity. But how do organizations ensure their strategies are not only effective but also adaptive to the changing workplace dynamics?
Here are key internal communication strategies every company should prioritize, especially if you work remotely.
- Use a Centralized Communication Hub: A centralized platform where employees can access information, updates, and resources is critical. This could be an intranet, a collaborative tool like Slack or Microsoft Teams, or a dedicated mobile app for internal communication.
For the longest time in my role in Moniepoint, we used Workplace by Meta but I reckon that Meta might be phasing out the software by 2026, so I can’t recommend it for now.
The goal is to streamline access and eliminate silos, ensuring employees at all levels have the information they need at their fingertips.
If you work in a physical setting, you can add a board where you pin important information like event dates, highlight from the latest newsletter you shared, etc.
Key Considerations:
- Ensure the platform is user-friendly and regularly updated.
- Integrate tools for feedback and two-way communication.
- Offer multilingual options if you have a global workforce.
- Emphasize Leadership Communication: I cannot overemphasize the importance of this particular point. Employees look to leadership for clarity, direction, and inspiration. Transparent and consistent communication from executives (CEO, COO, etc) fosters trust and aligns employees with the company’s mission and vision. Leaders should be visible and accessible, regularly sharing updates and engaging with employees. If you have a regular Townhall, work ith executives to be present.
Key Practices:
- Schedule regular town halls or video updates from leadership.
- Encourage your CEO to lead milestone conversations. For example, when we changed our name from TeamApt to Moniepoint, Tosin was the first to talk about it internally.
- Encourage leaders to participate in informal interactions, such as Q&A sessions or lunch-and-learns.
- Train leaders in effective communication skills, especially in virtual environments.
- Foster Two-Way Communication: Internal communication should never be a one-way street. Providing employees with platforms to share feedback, ideas, and concerns creates a culture of inclusivity. When employees feel heard, they’re more likely to be engaged and productive.
Implementation Ideas:
- Conduct regular pulse surveys or polls. We have quarterly pulse checks.
- Implement an open-door policy, both in-person and virtual.
- Create anonymous feedback channels for sensitive topics. We have a whistleblowing platform managed by Deloitte.
- Tailor Messaging to Your Audience: Not all employees have the same communication needs. Tailoring your messages based on roles, locations, and preferences ensures relevance and higher engagement.
For example, the way you communicate with Nigerian employees might differ from how you engage with Indian employees. This is particularly important for teams with diverse employees. A joke to a group of people might be considered insulting to another set.
Tips for Customization:
- Segment your audience and deliver targeted messages.
- Use a mix of formats: video updates, newsletters, infographics, etc.
- Consider cultural nuances for global teams.
- Prioritize Transparency: You must communicate openly and honestly. Transparency fosters trust, especially during times of change or crisis.
Best Practices:
- Share the “why” behind decisions, not just the outcomes.
- Acknowledge challenges and provide clear next steps.
- Celebrate wins—both big and small—to build morale.
Conclusion: Incorporating these strategies into your internal communication plan can transform how your employees interact with your internal communications efforts.
Remember, the most effective communication strategies are those that evolve with your company’s needs and the broader workplace landscape. By prioritizing clarity, inclusivity, and engagement, you’ll not only keep your employees informed but also inspire them to become ambassadors of your company.
What steps will you be implementing to improve internal communication strategy today? Let’s start the conversation.
Celestina Dike is an astute communication professional and leads the employer brand function at Moniepoint Inc.
General News
Cybersecurity Firm Detects a Wave of Crypto Phishing Following BlockFi Bankruptcy

Kaspersky has detected a wave of phishing attacks preying on former customers of the bankrupt crypto lending platform BlockFi.

These scams leverage the ongoing distribution of customer assets following BlockFi’s 2022 bankruptcy, tricking victims into surrendering cryptocurrency wallet seed phrases, potentially leading to financial losses.
BlockFi, once a prominent provider of high-yield interest accounts and crypto-backed loans, announced bankruptcy in November 2022. The company began disbursing repayments to affected clients in 2024 as part of its restructuring plan.
Kaspersky has detected fraudulent emails mimicking BlockFi’s official branding, which falsely invite recipients to “claim the payment” they are “entitled to.” After clicking on the link, users land on a phishing page and are prompted to “connect their wallet”.
The attackers suggest that users import their existing wallet by typing in the secret phrase – this grants attackers direct access to the funds in the victim’s wallet.
“Phishing attacks like this are widespread, capitalising on real-world events to build trust and urgency. Victims who fall for these scams risk exposing their crypto wallets to theft. It’s critical for individuals to verify any communications directly through official channels and to check the address from where the email originates for legitimacy,” comments Roman Dedenok, anti-spam expert at Kaspersky.
The phishing emails feature convincing logos, colour schemes, and language, making them difficult to spot at first glance. Kaspersky recommends the following steps to avoid falling victim to this or similar scams:
- Do not click on links or respond to unsolicited emails.
- Protect Sensitive Information: Never share banking credentials, wallet seed phrases, or other private keys in response to an email or online form.
- Use Security Tools: Enable two-factor authentication (2FA) on all financial accounts, employ reputable security software like Kaspersky Premium, and consider using a password manager to safeguard credentials.
General News
Universal Insurance to Raise N15bn to Meet Capital Rules
Universal Insurance Plc has secured the approval of its shareholders to raise additional capital of N15 billion through a proposed recapitalisation exercise, as the insurer intensifies efforts to strengthen its balance sheet and position the company for long-term sustainability.
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The approval will be granted at an Extraordinary General Meeting (EGM) scheduled for February 5, 2026 in Lagos.
Currently, Universal Insurance’s share capital stands at N8 billion, with 16 billion ordinary shares held by existing shareholders on the NGX. The board is seeking to revalidate, authorise, and regularise 14 billion unissued ordinary shares for the planned capital raise and also secure approval to list and admit the new shares for trading
Following resolutions passed at the Extraordinary General Meeting (EGM), Universal Insurance Plc is moving forward with a comprehensive recapitalisation programme aimed at reinforcing its capital base and improving its capacity to underwrite larger and more diversified risks.
Shareholders approved the plan to raise new equity through a combination of capital market instruments, subject to regulatory approvals, as part of efforts to meet industry capital requirements and support future growth.
Gross premium written rose to N18.59 billion, up from N12.29 billion a year earlier, driven by increased underwriting activity across key insurance segments. Insurance revenue also grew to N14.68 billion, compared with N9.85 billion in the prior period, reflecting stronger risk acceptance and improved pricing discipline.
Despite higher insurance service expenses, the company posted an insurance service result of N1.13 billion, while net investment income surged to N2.79 billion, supported largely by fair value gains on financial assets. As a result, net insurance and investment income increased to N5.18 billion, nearly double the N2.61 billion recorded in the same period of 2024.
On the balance sheet, total assets expanded to N21.82 billion as at September 30, 2025, from N18.14 billion a year earlier, supported by growth in financial assets and investment properties. Shareholders’ funds rose to N14.38 billion, up from N12.33 billion, reflecting improved profitability and reserve accumulation.
Investors have also responded positively to Universal Insurance’s performance, with its stock delivering an 83.33 percent return in 2025, rising from N0.66 to N1.21 per share, and trading volumes exceeding 6 billion shares.
The recapitalisation initiative, combined with the improving financial performance recorded in Q3’25, underscores Universal Insurance Plc’s determination to reposition itself as a more resilient and competitive player in Nigeria’s insurance industry.
The company aims to deliver improved value to policyholders, investors, and partners, while supporting broader economic activity and generating sustainable returns for shareholders.
General News
FG Rejects Northern Elders’ Gold Refinery Siting Claim

Federal Ministry of Solid Minerals Development has debunked allegations by the Northern Elders Forum that the Federal Government sited a gold refinery in Lagos, breaching the federal character principle.

Minister Dele Alake
In a statement from Abuja, Special Assistant to Minister Dele Alake, Segun Tomori, described the claim by the forum’s spokesperson, Prof. Abubakar Jiddere, as “false and misleading.” He clarified that the minister never announced any government-owned gold refinery in Lagos or elsewhere.
Mr Tomori stressed that Minister Alake explicitly described the refinery as a private initiative by Kian Smith, one of several such projects nationwide. “The Federal Government does not compel private companies to site operations in specific regions,” he added, crediting founder Nere Emiko’s leadership.
The project supports the government’s value-addition policy to curb raw mineral exports and boost local processing. Reforms over two years have spurred investments like a $600 million lithium plant in Nasarawa, a $400 million rare earth facility there, and a $200 million ASBA lithium plant in Abuja.
Tomori highlighted the policy’s role in attracting foreign capital and creating jobs, describing the Lagos refinery as proof of successful reforms. He urged the Northern Elders Forum to back efforts for a stronger Nigerian economy rather than spreading misinformation.
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