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The Importance of Security Operations Centers to Contemporary Organizations

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As organizations grow more dependent on IT solutions, they have also become potential subjects of cyber threats. These threats vary in terms of the risk they portend for their targets; the more lethal ones could inflict costly damage on their victims.

Businesses, public sector concerns, and other institutions have responded by taking proactive measures to prevent these threats from being actualized. In some cases, the creation of a Security Operations Center sits at the core of their strategy.

What Is a Security Operations Center?

A Security Operations Center (SOC) is a unit that’s built to tackle the security issues of an organization. It consists of the personnel, technologies, and processes that are required to maintain the organization’s security status.

The personnel at a Security Operations Center include members of the IT team who are adequately skilled at identifying and dealing with threats. The SOC’s processes involve monitoring, detecting, analyzing, and responding to threats.

Technologies used at a SOC are built to scour networks, servers, endpoints, websites, and databases for signs that such systems have been compromised. They also include tools that help with reporting such incidents.

In other words, the SOC serves as a point at which events logged throughout an institution are monitored. This setup works through the data and determines whether there are threats, and how to defend the organization against such threats where they exist.

The Functions of a Security Operations Center

As has already been hinted, a Security Operations Center needs to have visibility into the various aspects of the assets it is supposed to protect. It should also track the networked interaction between these assets, including software, endpoints, and servers.

Also part of the SOC’s mandate is preparation for possible attacks. To do this successfully, teams within the SOC will have to keep tabs on the latest developments in cybersecurity, such as emerging threats and best practices for defending systems against them. Vulnerabilities should be patched, firewalls updated, and applications secured.

Monitoring systems with tools such as Endpoint Detection and Response (EDR) and Security Information and Event Management (SIEM) is standard practice for SOCs. The EDR continuously collects and analyzes activity data from endpoints throughout the organization, and provides automated responses to perceived irregularities within these data that may signal an imminent attack. SIEM similarly gives SOC personnel insights into activities in their IT environment.

In addition to these, the Security Operations Center also ranks security alerts, discerns genuine risks from false positives, responds to threats (by shutting down or isolating compromised endpoints, etc.), and carries out recovery and remediation following an attack.

The Structure of a Security Operations Center

Given its various duties, the SOC is ideally staffed with multiple IT security professionals, each playing a specific role within the setup.

A manager, who leads the team, should coordinate and oversee the processes ongoing within the SOC. They should also be able to fill any of the roles there. An analyst collects and analyzes past data or data generated after a breach has occurred.

Another role, the investigator, involves assessing a breach and answering questions about how and why the event occurred. They may also take on the role of the incidence responder, who takes action to minimize the impact of breaches.

One person could play multiple roles; it all depends on how big the organization affected is.

The structure of the SOC should be documented, with each role defined, and questions around responsibility and collaboration answered. Security processes that ought to be defined include monitoring, alerting, escalation, investigation, incident logging, compliance monitoring, and reporting.

Benefits of a Security Operations Center

An immediately perceivable benefit of the SOC is that knowledge is centralized. Personnel at the SOC gain a bird’s eye view of their organization’s networks and are better able to spot vulnerabilities. This setup lets them share vital information so that their work is more coordinated and ultimately effective.

This approach to security may reduce running costs as well. With the cybersecurity team and infrastructure in one location, resources are concentrated in one place at a given time. Because they are in a single location, organizations don’t have to spend more to maintain various offices across different locations.

Centralization may also help improve collaboration between members of the IT security team. They can leverage each other’s expertise and experience, and develop solutions that help their parent company in many ways.

With greater team collaboration comes improved response times. The use of advanced tools for threat detection and monitoring strengthens this benefit even more. With proactive network and endpoint monitoring tools, it’s even possible to protect against cyber threats before they materialize.

Finally, there’s the round-the-clock protection that SOC affords. Because attacks aren’t limited to working hours during weekdays, SOCs are built to monitor for potential vulnerabilities every hour of every day.

An Option Worth Considering: Managed Security Operations Center

Not all businesses are able to set up a functional SOC. The expertise, experience, tools, and space required to run it may constitute a drain on resources, besides forcing the business to take on additional tasks to its core operations.

Managed SOCs are a solution to this problem. Cybersecurity firms often offer this as a service to their client organizations. This means that businesses don’t need to have a large department dealing with security issues. Signing up with a reputable cybersecurity firm will allow them to have a SOC with that firm, and focus on their core operations.

Layer3 can help you manage your company’s IT security. We do this by leveraging the expertise and experience of our cybersecurity experts, and our knowledge of the present and emerging risks that enterprises face in today’s world. These, combined with our advanced threat detection and security intelligence tools and systems, will take care of the things you would typically assign to an in-house SOC. This guarantees cost savings for your organization and lets you devote more time and resources to your principal operations.

If you would like to learn more about our IT security service offerings, you can get in touch with us here.


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E-Business

NITDA DG Reaffirms FG Commitment to Responsible and Inclusive AI

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The Federal Government of Nigeria has reaffirmed its commitment to building a responsible, inclusive, and sovereign artificial intelligence ecosystem to enable Nigeria to transition from being a passive consumer of AI technologies to an architect and builder of indigenous AI systems.

This was said by the Director General of the National Information Technology Development Agency (NITDA), Kashifu Inuwa Abdullahi CCIE, while delivering a virtual address at the InnovateAI Conference held in Lagos.

The conference brought together policymakers, technology leaders, innovators, and stakeholders to discuss the future of artificial intelligence and its role in driving Nigeria’s digital economy and national development agenda.

Inuwa outlined Nigeria’s ambition to transition from being a consumer of artificial intelligence technologies to becoming a builder and owner of AI systems that reflect national values and priorities, in line with the National AI Strategy.

“Our goal is not just to use AI, but to architect and build our own AI systems in Nigeria,” he said, stressing that the country must take ownership of its AI future.

He noted that Nigeria’s approach to artificial intelligence extends beyond innovation to include governance, infrastructure, data sovereignty, and policy evolution.

According to him, “Responsible AI is never a finished job; it is an iterative journey. Our policies must evolve as the technology evolves, and we must avoid frozen laws by adopting living policies that adapt over time.”

He cited the implementation of the Digital Economy and E-Governance Bill as a key mechanism for generating insights that will help refine AI regulations and governance frameworks.

Inuwa also highlighted the challenge of data representation in global AI systems, noting that most models are trained on non-African datasets, which often results in bias against local dialects, cultures, and demographics.

“If a model shows bias against a local dialect or demographic, we cannot just patch it. We must reinvest in infrastructure to retrain it with inclusive and representative local datasets,” he stated.

He added that building national AI infrastructure is critical to achieving data sovereignty and ensuring that Nigeria is not merely an end user of foreign AI systems.

He further called for strategic partnerships with global technology companies and hyperscalers to build AI infrastructure in Nigeria while aligning with local values and national priorities.

“The world today is a global village. We need to work with global players, but they must understand our local nuances and help us build the infrastructure to retrain and develop AI models that reflect our context,” he said.

The NITDA Director General explained that adopting a comprehensive AI lifecycle approach, from responsible data collection and governance to deployment and continuous feedback, will enable Nigeria to move from reacting to AI developments to proactively designing indigenous AI systems.

“Without understanding how AI models are trained, how decisions are made, and how models are retrained, it will be difficult to build a responsible and trustworthy AI system,” he warned.

He reaffirmed that the Federal Government is intentional about promoting responsible AI and is working closely with the technology ecosystem to co-design national AI guardrails. He described platforms such as the InnovateAI Conference and other national AI dialogues as critical to shaping Nigeria’s AI future.


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Mutual Benefits Assurance Settles ₦5.9bn Claims in January 2026

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Mutual Benefits Assurance, a leading Nigerian insurance company, has paid a total of ₦5,937,665,353.57 in claims to policyholders in January 2026 alone, underlining its strong financial capacity and unwavering commitment to prompt claims settlement.

Mutual Benefits Assurance Settles ₦5.9bn Claims in January 2026

Mutual Benefits Assurance

A breakdown of the figures shows that ₦3,426,602,834.28 was paid under its General (Non-Life) Insurance portfolio, while ₦2,511,062,519.29 was paid across its Life businesses, including Group Life and Retail Life policies.

The significant payout within a single month reinforces Mutual Benefits’ reputation as a dependable insurer that honors its obligations swiftly and responsibly.

Commenting on the development, Olufemi Asenuga, Managing Director, Mutual Benefits Assurance Plc stated that claims settlement remains the core promise of insurance and the ultimate test of an insurer’s credibility.

“Insurance is built on trust. Our ability to settle over ₦5.9 billion in claims in one month demonstrates not only our financial strength, but also our deep commitment to our policyholders. At Mutual Benefits, we do not just sell policies. We stand by our promises,” he said.

With over three decades of operations, Mutual Benefits has consistently positioned itself as a strong and well-capitalised insurer.

The company operates both Life and General Insurance businesses and remains fully compliant with regulatory capital requirements as stipulated by the National Insurance Commission (NAICOM).

The January payout reflects Mutual Benefit’s robust underwriting standards, prudent risk management practices and efficient claims administration framework.

It also aligns with the company’s broader record of substantial claims settlement in recent years, reinforcing its standing as a trusted brand in the Nigerian insurance industry.

Mutual Benefits employs over 5,000 staff, managed by seasoned management team and an experienced Board of Directors. Industry observers note that prompt claims payment remains one of the most critical differentiators in Nigeria’s competitive insurance landscape.

By consistently settling valid claims without delay, Mutual Benefits continues to strengthen customer confidence, deepen market trust and expand its footprint across retail and corporate segments.

As the company begins 2026 on a strong footing, it reiterates its commitment to innovation, service excellence and delivering value to policyholders and stakeholders alike. Mutual Benefits Assurance focused on its mission to provide reliable risk protection solutions while maintaining the highest standards of professionalism and integrity.


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NITDA Warns Nigerians of Actively Exploited Microsoft Office Vulnerability

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National Information Technology Development Agency (NITDA) has issued an urgent cybersecurity warning about a serious Microsoft Office vulnerability (CVE-2026-21509) that attackers are actively exploiting.

NITDA Warns Nigerians of Actively Exploited Microsoft Office Vulnerability

This advisory, shared through Nigeria’s Computer Emergency Response Team (CERRT.NG), highlights the risks of this flaw and recommends immediate action to protect systems.

Microsoft has released quick security updates to fix this vulnerability, which has a severity score of 7.8, showing it is a serious risk. Attackers have already used it in targeted attacks.

CVE-2026-21509 affects multiple versions of Microsoft Office, including Office 2016, Office 2019, Microsoft 365 Apps, Office 2021, and later versions.

This flaw allows attackers to bypass security features meant to stop harmful Object Linking and Embedding (OLE) controls. OLE is an older Microsoft technology that can be used to embed links or content, but it has often been exploited by malware.

By exploiting this flaw, attackers can create specially designed Office documents.

When a user opens these documents, they can run malicious code or gain further access to the system.

Exploitation requires user interaction, meaning attackers often trick people into opening harmful Word, Excel, or other Office documents. Common methods include using email attachments or files from untrusted sources.

Because Microsoft confirmed that the vulnerability is being actively exploited, they have made emergency security updates available outside their usual schedule. Users and organisations should:

  1. Install the latest Microsoft Office security updates for all affected versions.
  2. Restart Office applications for Office 2021 and later to ensure that the updates take effect.
  3. Use registry-based settings for protection if updates can’t be applied right away.
  4. Follow good cybersecurity practices, like using endpoint protection and filtering emails.

Microsoft’s updates for Office 2021 and newer versions are automatically applied, but need a restart of the applications to be active.


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