Telecom
The million Dollars Question about 5G

By Murat Sahinoglu
Experts are all eyeing 5G to open up monetization opportunities for communication service providers (CSPs) beyond their traditional markets. However, the million dollars question on everyone’s mind is how to capture these opportunities?

Standing above previous generations, 5G will give operators the opportunity to evolve their position in the value chain, playing three distinct roles: “Network Developer,” “Service Enabler,” and “Service Creator.”
These roles allow operators to provide increasing value from 5G network infrastructure, they can provide tailored connectivity solutions through a 5G digital platform for business customers to build their own processes and offers including “massive IoT,” and enable new digital services to collaborate on use cases beyond just communications.
At Ericsson, we believe that by setting the right goals for digital Business Support Systems (BSS), service providers can define new business models to monetize 5G.
As the first company that has launched live commercial 5G networks on four continents and the provider of core solutions that are supporting 2.5 billion subscribers from 2G to 5G, our team at Ericsson has been involved hands on with 5G technology evolution 5G and evaluating use cases of today and tomorrow.
If we look at new stakeholder groups that need to be considered in the 5G/IoT business context, we have four groups:
- Enterprises and industry verticals that require solutions beyond telecoms
- New types of suppliers such as IoT device providers and suppliers of eSIM (embedded SIM) and related technologies
- Platform providers that specialize in specific IoT or edge clusters or groups of use cases such as massive and broadband IoT platforms, industrial IoT platforms and content data networks
- Integrators that specialize in specific verticals such as asset management, mission-critical services or automotive that combine capabilities from multiple stakeholders to address consumer needs.
Looking at the traditional network developer role, a service provider acts solely as a cellular connectivity provider by offering solutions such as radio, core network and communication services while models are consumer focused.
In the service enabler role, the service provider extends its services by incorporating additional capabilities such as cloud/edge and IoT enablement and shifts focus to business customers and industry verticals. The service provider becomes a service enabler for 5G and the IoT, acting as a supplier of connectivity and platform services. This enables them to establish digital value systems with opportunity to deliver new services all the way up to full IoT solutions, taking on the roles of integrator, distributor or co-seller.
In the service enabler role, the service provider extends its services by incorporating additional capabilities such as cloud/edge and IoT enablement and shifts focus to business customers and industry verticals, acting as a supplier of connectivity and platform services.
To be able to take the role of service enabler, the BSS must be transformed into a system that is able to monetize IoT/5G platforms and edge deployments, which requires significant changes in both the functional and non-functional space, requiring business support systems with further functional extensions.
The stakeholder ecosystem of service creator is significantly more complex, as the customer base broadens to include verticals and the CSP starts offering full solutions beyond telecoms. As a result, BSS for service creators must include extensive and flexible partner relationship management, requiring new monetization models for charging and billing.
For example, multiparty charging, revenue sharing and profit sharing all require extended billing and reconciliation functionality. Concisely, scalability alone is not enough to handle massive amount of devices.
Looking at it from a step-by-step perspective, value chain evolution of BSS capabilities begins with “5G-enabled BSS”—supporting 5G standards and features like virtualization (NFV) and network slicing, while maintaining all of the end-to-end business capabilities. This is also the time to begin the containerization of some subsystems to provide flexibility for scaling.
The next step in BSS is “B2B, IoT, and Edge”—handling devices at IoT scale while supporting new revenue models and billing-on-behalf. This step is focused on supporting enterprise customers.
The final step is “Full IoT Ecosystem,” in which IoT and Edge partners are customers, suppliers, or both at the same time.
Use-case demands the capability to very quickly define, deploy, and adapt new offerings to capture new business opportunities when it comes to 5G. This means BSS will have to provide partners with tools that can request network capabilities, present configuration options, determine prices, and orchestrate the order—all in real time and without human intervention in a step-by-step approach.
In the recent MIT Technology Review Insights report, senior IT and network executives at telecommunications operators worldwide, including the Middle East and Africa have been asked to evaluate how they are preparing for the opportunities and challenges of 5G, and particularly how business model shifts will impact IT, network operations, and business support systems.
To conclude based on our work with operators globally as a provider of both 5G and BSS, a solid recommendation can be a 5G-evolved BSS for a smooth collaboration between connectivity providers, service creators, partners, suppliers and others that results in the efficient creation of attractive and cost-effective services.
Murat Sahinoglu, Head of Solution Area Business support systems (BSS) at Ericsson Middle East and Africa
Telecom
QNET’s Ethical Pivot: Reshaping Direct Selling for Nigeria’s 2026 Surge

As Nigeria faces rising youth unemployment and increasing scrutiny of informal business models, trust has become the defining currency of entrepreneurship.

Against this backdrop, QNET, a global wellness and lifestyle company, says it is repositioning ethical direct selling as part of the solution – not as a quick-income promise, but as a regulated, transparent pathway into micro-entrepreneurship – as it outlines its Nigeria-focused strategy heading into 2026.
With nearly three decades of experience in the wellness and lifestyle segment, QNET has operated in Nigeria through independent distributors and digital sales channels since 2021.
In recent years, regulators have intensified oversight of informal and semi-formal business models amid growing concerns around consumer protection, transparency, and fraud, reshaping expectations for how direct-selling companies operate in the country.
For Nigeria, where millions of young people rely on informal income streams, the distinction between legitimate direct selling and fraudulent schemes has become a policy and consumer-protection priority.
“Against this backdrop, QNET’s 2026 strategy for Nigeria will place integrity, strict regulatory compliance, and responsible stakeholder engagement at the centre of its operations.
“As the company adapts to tighter oversight and evolving market conditions, we believe ethical entrepreneurship must be anchored in transparency and accountability if it is to remain a credible pathway for economic participation, particularly for young Nigerians facing limited formal employment opportunities,” says Ayokunmi Solesi, General Manager for QNET in Nigeria.
At the core of QNET’s direct-selling model are product value, transparent compensation structures, and strict adherence to consumer protection standards, principles aligned with the global direct selling industry’s performance as reported in the WFDSA 2024 STATS Report, which showed the channel generating around $164 billion in retail sales and supporting more than 104 million independent representatives worldwide.
QNET’s model ensures that Independent Distributors (IDs) earn solely from verified product sales rather than recruitment-based incentives, reinforcing the distinction between legitimate direct selling and illicit schemes.
This distinction—earning from products rather than recruitment—is widely recognized by regulators as the primary line separating ethical direct selling from pyramid-style schemes.
By prioritizing verifiable product demand and transparent earnings, QNET supports sustainable income opportunities and professional skill development that contribute positively to Nigeria’s formal economy.
Product innovation remains a key pillar of QNET’s 2026 outlook in Nigeria. Through its partner Transblue Limited since 2022, the company has hosted workshops and expos, such as the 2025 Lagos Product Expo, to promote innovation and youth opportunities.
These events showcased certified wellness products while addressing misconceptions, with over 8,000 attendees at the Abuja edition alone.
QNET’s product portfolio spans health, wellness, personal care, home living & living. At the heart of its wellness category are the Amezcua range of products – including the Amezcua Bio Disc and Chi Pendant – which remain among the company’s most recognised offerings and are widely used for personal well-being and lifestyle optimisation.
Complementing these are timepieces and accessories under the Bernhard H. Mayer brand, including the OMNI Watch, which earned a Silver Stevie Award in 2025 for its sustainability-forward design.
Together, these products reflect QNET’s continued emphasis on certified wellness, durability, and long-term consumer value within Nigeria’s growing lifestyle and wellness market.
Beyond product innovation, consumer protection is expected to be a central pillar of QNET’s strategy, amid rising financial fraud in Nigeria. Building on recent advocacy and enforcement efforts, the company says it is expanding both preventive and defensive measures to safeguard consumers.
In an environment where financial fraud continues to undermine public trust, QNET says consumer education and institutional accountability must go hand in hand. The company’s “Say NO!” public awareness campaign, launched in 2023, focused on helping citizens identify fraudulent schemes through mass outreach and community engagement across Nigeria and other West African markets.
This effort was reinforced through structured collaboration with Nigerian authorities, including the Economic and Financial Crimes Commission (EFCC) and the Federal Competition and Consumer Protection Commission (FCCPC), aimed at disrupting impersonation networks and protecting the integrity of legitimate entrepreneurship.
Such measures place QNET among a small group of direct-selling firms in Nigeria publicly aligning enforcement, education, and regulator engagement as part of their operating model.
In addition to external advocacy, the company believes ethical direct selling must be enforced from within. Between 2022 and 2023, QNET suspended more than 80 distributor accounts across Sub-Saharan Africa for ethics violations, underscoring its zero-tolerance approach to misrepresentation and misconduct. Continuous monitoring of digital platforms for brand misuse further reflects QNET’s view that compliance is not a one-time response, but an ongoing responsibility essential to sustaining trust in the direct-selling sector.
Complementing these legal efforts are educational programmes, such as QNET’s signature financial literacy programme, FinGreen Programme, launched in 2022 in partnership with Transblue Limited, which has trained over 1,500 young people and women across Nigeria in budgeting, saving, responsible spending, and digital financial literacy skills to avoid exploitation.
Moving forward, QNET aims to strengthen its role in Nigeria’s formal economy by positioning ethical direct selling as a viable pathway for micro-entrepreneurship, income diversification, and skills development, particularly among young people navigating an increasingly competitive labour market.
As Nigeria’s gig economy matures under tighter regulation, QNET argues that the future of direct selling will be decided less by scale and more by trust—measured in transparency, consumer protection, and the economic literacy of those it empowers.
Telecom
Amazon Axes 16,000 Jobs Worldwide in Major Restructuring Push

Amazon, the world’s largest e-commerce and cloud computing powerhouse, announced plans Wednesday to eliminate 16,000 jobs globally, escalating a restructuring drive first flagged in October with 14,000 earlier cuts.

Amazon
The layoffs, hitting corporate ranks across multiple divisions, aim to slash management layers, boost accountability, and dismantle bureaucracy, Senior Vice President Beth Galetti stated in an internal memo. Despite booming holiday sales and $21 billion quarterly profits on $180 billion revenue, Amazon seeks to redirect resources toward massive artificial intelligence investments amid slower post-pandemic growth and rising costs.
Galetti explained that while some teams finalised October adjustments, others required extended reviews, pushing total reductions toward 30,000—the firm’s largest ever. CEO Andy Jassy, pursuing leaner operations since 2021, has long signalled AI’s role in shrinking white-collar headcount, with corporate staff—about 350,000 of 1.5 million total—bearing the brunt, sparing warehouses.
The move mirrors Big Tech’s broader belt-tightening as firms recalibrate pandemic-era hiring binges against economic headwinds, AI disruption, and policy uncertainties under President Donald Trump. Amazon’s October cuts struck 2,000 in Washington state—including engineers, recruiters, analysts—and 1,500 in California, with fresh impacts undisclosed by location.
Jassy emphasised culture over pure finances in prior notes, blaming rapid expansion for excess layers after workforce doubling during COVID lockdowns fueled online shopping surges. Recent U.S. hiring slowdowns—to 50,000 jobs in December—underscore corporate caution amid AI’s job-shifting potential and tariff worries.
Analysts note the cuts free capital for AI dominance, pitting Amazon against rivals in generative tools despite no immediate financial distress. Ex-workers have decried impersonal processes, often learning via media leaks, highlighting tensions in Earth’s “best employer” shedding talent en masse.
As tech pivots to AI frontiers, Amazon’s aggressive pruning signals a new era: fewer bodies, sharper focus, betting machine smarts eclipse human scale in the post-boom landscape.
Telecom
Police Bust ₦7.7bn Telecom Hack Gang, Seize 400 Laptops in Massive Fraud Swoop

Operatives of the Nigeria Police Force smashed a sophisticated cybercrime ring Wednesday, arresting six suspects accused of hacking a major telecommunications company and looting airtime and mobile data worth a staggering N7.7 billion.

The Force Public Relations Officer, CSP Benjamin Hundeyin, disclosed in a statement that the suspects breached the telecom giant’s core billing and payment systems by compromising internal staff login credentials, enabling them to siphon off vast quantities of airtime and data for illicit resale.
Named in the arrests are Ahmad Bala, Karibu Mohammed Shehu, Umar Habib, Obinna Ananaba, Ibrahim Shehu, and Masa’ud Sa’ad – a mix of northern and southern names hinting at a cross-regional fraud network that preyed on Nigeria’s digital backbone.
Police swooped on the gang’s hideouts in coordinated raids across Kano and Katsina states in October 2025, with a final takedown in the Federal Capital Territory, recovering two mini-plazas masquerading as legitimate retail outlets stocked with over 400 laptops, about 1,000 mobile phones, and a Toyota vehicle.
Investigators also froze substantial sums in the suspects’ bank accounts, tracing the dirty money trail back to the diverted resources that left the unnamed telecom firm reeling from unauthorised activities reported in a desperate petition.
The breach, described by police as a “calculated assault on critical infrastructure,” allowed the hackers to manipulate the company’s systems undetected for months, offloading billions in airtime and data bundles through underground channels and raking in illicit profits.
Hundeyin vowed that the net was widening, with forensic experts combing through digital footprints and financial ledgers to expose any remaining accomplices or beneficiaries in what he called “one of the largest telecom heists in recent Nigerian history.”
Inspector-General of Police, IGP Kayode Adeolu Egbetokun, praised the crack team from the National Cybercrime Centre for their “relentless professionalism,” urging telecom firms to bolster cybersecurity amid a surge in digital predation.
As the suspects cool their heels awaiting arraignment under the Cybercrimes (Prohibition, Prevention) Act, the case underscores Nigeria’s growing battle against tech-savvy fraudsters targeting the N1.7 trillion telecom sector that powers millions of daily transactions.
Industry watchers warn that such breaches erode investor confidence and hike operational costs, ultimately passed onto consumers already grappling with soaring data tariffs in Africa’s most populous nation
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