E-Business
The True Value of Leadership in the Digital Age

By Caroline Berns
Few years ago, at a large conference together with many other South African employers, we discussed graduate programs. My counterparts shared how they recruit the top talent from the Universities and what specific skills they look for. When I told them that we do not even ask to see the final grades of our graduates, they were surprised – but started to understand as I explained the thought process behind it.
When our candidates come from different backgrounds including being the oldest who support their family or ones who live many hours away and struggle to commute day-to-day, we look at their determination to learn despite all and the potential we see in them to become leaders.
Looking at the graduate programs abound today, I cannot help but notice the immense potential shining through in young African graduates. Yet we need to bear in mind that the digital skills needed for new joiners to thrive are changing at a rapid pace. The technologies our students are learning at University today will be outdated tomorrow.
The journey continues for those who can only persist to learn and in my opinion, the greatest legacy companies of today’s day and age can leave behind is offering new mentality and approach in developing leaders who can lead the way to the future.
Nascent technologies are taking over the globe – Information Technology (IT) and Artificial Intelligence (AI) are already playing a central role in business and 5G technology is preparing to change everything. It makes it even more important than ever to ensure leadership potential is nurtured to build employees who can navigate the digital transformation complexities of our industries and redefine the shape of things to come.
From one industry to the next
At Ericsson, we are at the forefront of this transformation and technology is at the heart of our business. In the midst of a digital revolution, People function is a powerful agent of change. The function is uniquely placed to create new digital ecosystems that utilize people, technology and processes – playing a key role in getting existing employees to adopt a digital mindset and hiring future employees that will support this new culture. For the rising clusters of amazing youth talent rising from within the African continent, People function can play a crucial role in nurturing future leaders to take charge of tomorrow’s challenges and opportunities.
Creating a Future World
In a world that is increasingly complex, our team at Ericsson is on a quest to drive positive change. We enable the full value of connectivity by creating game-changing technology and services that are easy to use, adopt and scale enabling our customers to capture the full value of connectivity. We do not simply transform technology. We transform people too. We consider and create diversity and inclusion in everything we do, building teams that reflect our approach. At the crux of this, we create space for youth talent to bring their unique perspectives to solve some of society’s most confounding challenges.
Tomorrow’s business leaders
Development programs that offer opportunities to everyone, from undergraduates to those with a few years’ commercial experience, are essential for industries to unleash potential of youth talent.
In order to create a unique space for individuals to share their ideas and perspectives, Ericsson leaders follow an omnichannel approach in communication, ensuring our brand reaches diverse communities. Our diversity and inclusion strategy incorporates mentoring circles and advisory boards to strengthen communication between a broad range of individuals.
We have built our business on empowerment. From the customers we partner with to the employees who bring it all together, we know that exciting things happen when people have the power to work to their full capabilities and unleash their natural leadership capabilities.
Africa’s youth of tomorrow will be the future innovators. They will also be innovative leaders. Hence, it is important to empower them to incubate ideas and become globally sound technology experts and thought-leaders. We can only unlock the unlimited possibilities of tomorrow’s digital age by going beyond what we are traditionally used to and by always searching for talents based on their potential to learn and potential to lead.
Caroline Berns is Head of Talent Acquisition at Ericsson Middle East and Africa
E-Business
Study Reveals 83% of Employees Stay Connected to Work During Time Off, Fuelling Digital Anxiety

A new Kaspersky survey undertaken in the Middle East, Turkiye and Africa (META) region reveals that digital anxiety is becoming a defining feature of modern work culture, as employees don’t disconnect even during their free time and vacations.

According to the findings, 83% of respondents keep an eye on work tasks outside working hours. An overwhelming 85% reply to all work-related messages in instant messaging apps, while the same share (85%) check work emails during their time off – and 81% admit they are responding to work emails while on vacation or in their personal time.
The pressure to remain constantly available is contributing to heightened stress levels in the workplace. Other sources of stress include work issues, for example, 43% experience anxiety after accidentally sending a random message to a work chat.
Interestingly, not all digital mishaps are perceived equally: 40% report that they take it calmly when they send an unfinished email, proving that some mistakes are considered less damaging than others.
Blurred boundaries between professional and personal life, combined with instant communication tools, are intensifying feelings of constant monitoring and fear of making digital errors.
More than a third (36%) of respondents say they feel extremely uncomfortable or even scared if their boss notices them scrolling through social media at work instead of working. The “always-on” culture may undermine employee well-being, increase burnout risks, and reduce overall productivity in the long term.
“Digital anxiety doesn’t just affect employee well-being – it can also increase cybersecurity risks for organisations. When people feel constant pressure to respond immediately to messages and emails, they are more likely to act impulsively, without carefully verifying links, attachments, or sender identities.
This urgency can make employees more vulnerable to phishing, and other scams using social engineering techniques,” comments Brandon Muller, Technical Expert at Kaspersky.
Kaspersky recommends employees to follow the below tips to avoid digital anxiety and associated cyber risks:
- Slow down before clicking or replying. Digital anxiety can trigger automatic reactions. A short pause to check sender details, URLs, or attachments can prevent security breaches.
- Treat urgency as a red flag. Cybercriminals often exploit pressure and fear. Always verify unexpected or urgent requests before responding.
- Avoid handling sensitive information on unsecured networks. Public Wi-Fi, often used when working outside regular hours, increases exposure to cyber threats. Mobile network and VPN should be applied in such cases.
- Use technologies that will help reduce risks. For example, Kaspersky Premium offers AI-powered anti-phishing features designed to help warn of potential threats.
Businesses can reduce cybersecurity risks related to employees’ digital anxiety by providing regular cybersecurity training that helps staff recognise threats and respond correctly even under stress.
At the same time, organisations should use robust cybersecurity solutions to minimise the impact of human error. Kaspersky Next’s adaptable and robust cloud-native protection, underpinned by an unequalled cybersecurity track record, is one of such products.
Protection solutions for mail servers, such as Kaspersky Security for Mail Server, with anti-phishing capabilities, help to additionally decrease the chance of infection through a phishing email.
E-Business
FG Approves Electric Buses for Civil Servants, Pushes Local Auto Growth

Federal Government of Nigeria has approved the acquisition of electric buses for civil servants as part of efforts to promote cleaner transportation and boost local vehicle manufacturing.

The development was disclosed in Abuja by Joseph Osanipin, Director-General of the National Automotive Design and Development Council (NADDC). Osanipin said the buses would be sourced from local assemblers to strengthen domestic production and stimulate growth in Nigeria’s automotive sector.
He stated: “The initiative is aimed at encouraging the transition to cleaner mobility while creating opportunities for local manufacturers.” According to him, the government has also procured charging infrastructure that will be deployed across parts of the country to support the adoption of electric vehicles.
As part of broader efforts to develop the sector, the council is establishing the Nnewi Automotive Development Park in Anambra State. Osanipin explained: “We are developing the Nnewi Automotive Development Park where we will provide the necessary infrastructure so that users of the park can share facilities.”
He added that the shared infrastructure model would enable investors and manufacturers to operate without bearing the full cost of setting up independent facilities. The council is also seeking additional investment to accelerate the development of the park and attract more industry participants.
Osanipin urged Nigerians to support locally assembled vehicles, noting that increased patronage would help create jobs and drive economic growth. He said the council is providing training to manufacturers and stakeholders to enhance local production of vehicle components such as batteries and tyres.
“The move will reduce import dependence, create employment opportunities, and contribute to the country’s Gross Domestic Product,” he said. The NADDC is also working with the Bank of Industry Nigeria to facilitate the disbursement of the National Automotive Development Fund to qualified stakeholders.
E-Business
Jumia Reaffirms Commitment to Consumer Trust on World Consumer Rights Day

As the global community commemorates World Consumer Rights Day, Jumia Nigeria joined industry leaders, regulators, and consumer advocates at the Lagos Marriott Hotel, Ikeja, for a high-level panel session hosted by the Lagos State Consumer Protection Agency (LASCOPA) on Tuesday, March 17, 2026.

Speaking during the session, Peters Afebuame, Group Head of Content and Production at Jumia, highlighted Jumia’s comprehensive approach to protecting consumers from counterfeit or adulterated products on its marketplace, noting that the company has implemented structured checks and technology-driven systems across the entire product lifecycle, from seller onboarding to post-listing monitoring, to safeguard product authenticity.
“Ensuring product authenticity on our platform requires a combination of technology, policy enforcement, and continuous seller engagement,” he stated.
“At Jumia Nigeria, we have implemented a multi-layered process that begins with rigorous seller onboarding and policy agreements, followed by catalogue configuration controls, AI-driven product attribute verification, and the use of global product identification standards. These systems are reinforced by ongoing quality moderation, brand protection mechanisms, and strict enforcement actions, including product and seller delisting, ensuring that customers can shop on our platform with confidence.”
Central to Jumia’s consumer protection framework is a rigorous seller verification process designed to ensure marketplace integrity. Vendors are required to provide proof of legal and regulatory compliance before gaining access to the platform. This vetting process is reinforced by a strict quality control system that monitors products listed on the platform, backed by a zero-tolerance policy toward counterfeit or substandard goods. Non-compliant sellers face penalties and permanent delisting from the marketplace.
Transparency also remains a core priority in helping customers make informed purchasing decisions. Product listings across the platform feature clear specifications, verified descriptions, and detailed images, enabling shoppers to understand exactly what they are purchasing before completing a transaction.
Recognising that digital literacy plays a critical role in online safety, Jumia continues to invest in consumer education initiatives through instructional “how-to” videos, platform guides, and social media campaigns that equip Nigerian shoppers with practical knowledge to navigate online shopping securely and confidently.
To further strengthen transaction security, Jumia leverages its proprietary payment solution, JumiaPay, which provides a secure and encrypted payment infrastructure designed to protect customer financial data. The company also adheres to internationally recognised data protection standards such as the General Data Protection Regulation (GDPR) and local regulatory frameworks established by the Nigeria Data Protection Commission (NDPC), ensuring responsible handling and protection of user information.
Beyond the point of purchase, Jumia reinforces consumer protection through a customer-centric return and refund policy designed to ensure seamless resolution when issues arise. A dedicated customer service team also provides support through multiple channels, including phone and social media, enabling swift response to consumer inquiries and complaints.
As e-commerce continues to expand across Nigeria, Jumia reaffirmed its commitment to building a marketplace that prioritises fairness, transparency, and consumer safety. Through continuous investment in technology, strong policy enforcement, and ongoing consumer engagement, the company aims to strengthen trust and confidence in Nigeria’s growing digital commerce ecosystem.
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