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UBA’s Leo Set to Further Transform Digital Banking as It Clocks 4

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Kennedy Uzoka, GMD, UBA
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United Bank for Africa (UBA) Africa’s global bank,  has said that it has concluded plans to commemorate the 4th year anniversary of its flagship artificial intelligence Chabot, with new offerings set to further change the face of digital banking in Nigeria

UBA’s Leo Set to Further Transform Digital Banking as It Clocks 4

“Birthed January 11, 2018, with a firm resolve to prioritise its customers as well as put the bank at the heart of disruptive technologies that will transform the experience of esteemed customers, UBA did the unthinkable by getting 3 million users hooked in less than three years of its inception.”

Leo, which the bank stressed, has proven to be the most formidable artificial intelligence chat bot till date; serving an ever-increasing customer base who now have less transaction hassles to worry about is currently available on Facebook Messenger, WhatsApp, Apple Business Chat

To further extend its reach, UBA has concluded plans to commence Leo services on Instagram and Google Business, terrains none of its peers can lay claim to.

Mr. Kennedy Uzoka, group managing director/chief executive officer, UBA, affirmed that UBA customers indeed agree that Leo is one of the bank’s biggest investments in cutting-edge technology and has been steadily changing the face of banking in the continent.

“Three years later, and with over almost 4 million customers and counting, UBA’s Leo, has without a doubt, remained the smartest Banking Chatbot in Nigeria because of its speed and quick learning intelligence and has continued to evolve with plenty to offer its teeming customers”.

“While other financial institutions are still trying to find their feet as regards Artificial Intelligence, we can proudly say that our Leo has become a massive success as it continues to consolidate on its successes and accolades winning several awards in a short while of its existence, “he added.

Uzoka continued: “In just 4 years, Leo’s landmark achievements have been indeed overwhelming, covering 20 African countries as well as garnering over 10 prestigious awards globally, a feat that is exceptional by every standard, I must say we are proud of Leo’s intimidating achievements which is largely unbeatable”.

“With this in mind, we have ensured that, Leo continues to enjoy periodic and systematic upgrade with special emphasis on enhanced advancements and specialised unique features where necessary”.

“UBA’s vision has always been and will remain to be a dominating force in Africa’s digital banking space. Our resolve is to provide unparalleled experience across all channels. We are a technology-driven institution with vast knowledge in the business that we do and Leo, being a tested, dependable and intelligent personality, did well to replicate on WhatsApp the success it recorded on the Facebook Messenger platform where it started its journey and later on the IOS (iPhone Operating System) platform.  It is a solution that is from the customer’s standpoint, easy to use by anyone regardless of demography. Leo is always ready and waiting to help with any form of banking service,” Uzoka said.

Uzoka further explained that Leo is already present in 20 African countries and in three languages and has a number of rich and robust features bound to mesmerise existing and potential customers with services that are extremely fast and secure as all transactions and enquiries are encrypted, end-to-end.

“Leo has the ability to do a wide range of things, including funds transfer, call card top-up, checking of account balance, retrieval of bank statements, instant account openings for new customers, statement to embassy/other banks/microfinance, purchase of airtime/ data, paying of bills (LCC, PHCN, Cable TV), effectively helping with savings and spend limit.

“The AI chatbot also boosts of remarkable innovative features that allows customers make banking Services – Request/stop/confirm Cheques, Block card, Log & track complaints, ATM/Branch Locator, Freeze accounts, and check weather etc. Other features include Customer Care complaint resolution, linking of new account, flight Payment, linking and Funding of Prepaid Card, Travel Notification, Wakanow services and Dubai Visa service, “he explained.

The GMD also pointed out that, customers who have engaged with Leo are more than delighted about their experience and credit it for automatically extracting account details without hassles, adding that “Testimonies abound about how it is generally easier to use Leo compared to its counterparts. For example, Leo automatically detects account numbers via a customer’s WhatsApp mobile number and goes ahead to seamlessly help customers check their account balance as well as top-up airtime”.


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E-Financial

CBN Wins Central Bank of the Year Title @13th Global Awards

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Central Bank of Nigeria (CBN) has been named Central Bank of the Year 2026 by an awards committee in London.

 CBN Wins Central Bank of the Year Title @13th Global Awards

The award recognises the bank’s major reforms that helped stabilise Nigeria’s economy and improve investor confidence.

The award is part of the 13th annual Central Banking Awards. It highlights how the CBN helped turn around Nigeria’s economy, which was close to crisis in 2023.

At that time, Nigeria faced serious problems such as high inflation, a weak currency, low foreign reserves, and about $7 billion in unpaid foreign exchange obligations.

There was also a big gap between official and black-market exchange rates.

After Olayemi Cardoso was appointed governor in October 2023 by Bola Ahmed Tinubu, the CBN introduced strong reforms. These reforms focused on proper monetary policies, transparency, and market-based systems.

One major change was in the foreign exchange system.

The CBN removed multiple exchange rates and introduced a “willing-buyer, willing-seller” system. This made the market more transparent and reduced manipulation.

The bank also cleared old foreign exchange debts owed to sectors like aviation and manufacturing.

This helped restore trust in the economy. By late 2025, the gap between official and black-market exchange rates dropped to less than 2%.

Nigeria’s foreign reserves also improved, rising to $46.7 billion by November 2025  the highest level in almost seven years.

This was due to better foreign exchange inflows, stronger exports, and renewed investor confidence.

The International Monetary Fund praised these reforms, saying they improved the foreign exchange market and made pricing more reliable.

Inflation, which peaked at 34.8% in December 2024, dropped to 15.1% by January 2026. The CBN achieved this by raising interest rates and carefully managing the economy.

The bank also improved its internal operations. It stopped some programmes that were increasing money supply and causing inflation.

It strengthened its systems, improved compliance, and introduced digital tools, including artificial intelligence.

In the banking sector, the CBN introduced new rules requiring banks to increase their capital. This is expected to make the financial system stronger.

Nigeria also improved its fight against financial crimes. In 2025, the country was removed from a global watchlist for money laundering after improving its monitoring systems.

These reforms boosted Nigeria’s global image. Credit rating agencies upgraded the country’s outlook, and investor interest increased. Nigeria’s 2025 Eurobond attracted more than five times the expected subscriptions.

Although progress has been made, the CBN says challenges still remain, such as maintaining low inflation and completing banking reforms.

Overall, the award shows that Nigeria is regaining its position in the global financial system, thanks to strong policies and reforms by the CBN.


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Providus Bank Fully Meets CBN Capital Requirement, Sets Record Straight

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Providus Bank Limited has dispelled media reports over its compliance with regulatory capital requirements, confirming that it has successfully met and exceeded the recapitalisation threshold set by the Central Bank of Nigeria (CBN).

In a statement, the bank clarified that under the CBN’s recapitalisation framework, regional commercial banks are mandated to maintain a minimum capital base of N50 billion, stating unequivocally that it achieved this benchmark as far back as January 2025 and has since strengthened its financial standing.

According to the bank, its current paid-up capital stands at N65 billion, significantly above the regulatory minimum, underscoring its resilience and commitment to sound financial management.

The bank noted that this strong capital position places it in good stead to support its growth strategy and continue delivering value to customers and stakeholders.

Providus Bank emphasied that any suggestion implying non-compliance with the CBN’s recapitalisation requirement was inaccurate and does not reflect its current regulatory status.

The bank reiterated its dedication to maintaining robust governance standards and aligning with all prudential guidelines set by the apex regulator.

It explained: Providus Bank Limited notes recent media reports regarding the recapitalisation status of certain banks and considers it important to provide factual clarification as it relates to the Bank. Under the CBN recapitalisation framework, regional commercial banks are required to maintain a minimum capital base of N50 billion.

“Providus Bank confirms that it had met its capital requirement since January 2025 and currently has a capital base of N65 billiom which is in excess of its capital requirement.

Accordingly, any suggestion that Providus Bank has not met the applicable recapitalisation threshold is not consistent with its current regulatory standing.”

The Olayemi Cardoso-led Central Bank of Nigeria (CBN) had, on March 28, 2024, announced a two-year bank recapitalisation exercise which commenced on April 1, 2024.

The 24-month timeline for compliance ends on March 31, 2026. The upward capital revision is expected to ensure that Nigerian banks have the capacity to take on bigger risks and stay afloat amid both domestic and external shocks.

Specifically, the recapitalisation exercise requires a minimum capital of N500 billion, N200 billion, and N50 billion for commercial banks with international, national, and regional licences, respectively.


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UBA UK, BII Sign Letter of Intent to Slash Africa’s $80Bn Trade Finance Gap

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United Bank for Africa (UK) Limited (“UBA UK”) and British International Investment plc (“BII”), the UK’s development finance institution and impact investor, today announced that they have signed a letter of intent to develop trade finance collaboration opportunities. The proposed initiative aims to expand access to trade and working capital facilities for businesses operating across Africa.

UBA UK, BII Sign Letter of Intent to Slash Africa’s $80bn Trade Finance Gap

L-r: West Africa Director and Head of Office Africa Coverage, BII West Africa, Benson Adenuga; Managing Director and Head of Africa, BII, Chris Chijiutomi; Lok Mishra, Chief Executive Officer, UBA UK, Loknath Mishra; Group Managing Director, United Bank for Africa (Plc) during the signing of letter of intent to develop trade finance collaboration opportunities.

Access to trade finance remains one of the most significant structural constraints on African trade. Businesses – particularly small and medium-sized enterprises – are frequently unable to secure letters of credit, guarantees, and supply chain finance on commercially viable terms, limiting their capacity to export and import competitively. This trade finance gap is estimated by the African Development Bank to be over USD 80 billion annually.

To help close this gap, UBA UK, the London subsidiary of UBA Group, Africa’s Global Bank, will leverage its deep relationships across the Group’s 20-country African network to originate and structure trade finance transactions. While BII, with a mandate to support productive, sustainable, and inclusive growth across Africa, can support transactions that might otherwise fall outside conventional commercial appetite.

Lok Mishra, Chief Executive Officer, UBA UK, said: “The signing of this letter with BII represents a landmark moment for UBA UK and for the UBA Group’s global ambitions. As the Group’s hub for Trade Operations, UBA UK is uniquely positioned to connect African businesses with the international financial system.

“Working alongside BII, we can extend that capability further — mobilising capital where it matters most and helping to close the trade finance gap that holds back so much African potential.”

Chris Chijiuitomi, Managing Director and Head of Africa, said: “British International Investment is committed to catalysing private sector growth across Africa, and trade finance is a critical enabler of that growth.

“We welcome the opportunity to collaborate with UBA Group, whose pan-African network and deep institutional relationships can help advance our ambition to expand access to trade and working capital finance, particularly in frontier markets.”

The announcement builds on growing momentum around intra-African trade facilitated by the African Continental Free Trade Area (AfCFTA), which entered into force in 2021 and represents one of the world’s most ignificant trade integration initiatives.

Both institutions have identified the operationalisation of AfCFTA as a priority catalyst for a trade finance facility, with UBA UK’s network across major AfCFTA economies offering a basis for supporting businesses navigating the emerging continental market.

This also complements the UK Government’s broader engagement with African economic development, including commitments made at the UK-Africa Investment Summit, and reinforces the City of London’s role as a leading international finance centre for Africa-focused capital mobilisation.

Future cooperation remains subject to further assessment, due diligence and the completion of internal approvals by both parties.


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