VDT Communications is leveraging the organization’s Quality Policy pledge which is to, “continually uplift our service quality in order to delight customers, improve profitability and reduce wastages” to enhance her customers benefits in all its services.
VDT which operates one of the most advanced telecommunications networks in the country primarily by the convergence of multiple networks into one provides a broad range of end-to-end efficient and reliable broadband communication.
According to David Ese, marketing communications manager, VDT Communications, “the purpose of customers’ benefit up-grade is to continually delight our clients”
VDT provides high quality Digital Leased Circuit (DLC) service to customers requiring dedicated point-to-multi point links between offices around the country.
It enhances its customers’ benefits from this service by providing data connectivity at reliable lightning speed, 24/7 on-line information about all circuits and links as well as a regular update on its plans, technology and future prospects.
It also ensures secured, high speed, reliable, solution for customers requiring dedicated point-to-multi point links between the organizations’ head Office and its branch offices nationwide. VDT offers flexibility allowing for modern technological variation when required.
The organization’s channelization equipment provides for bandwidth scalability, thus enhancing clients variation request from time to time. Also transfer of data, video, voice along the DSL links are at a speedy rate, thus enabling effectiveness and efficiency of work process.
On it wireless service offerings, VDT delivers last mile connectivity to its end-users (clients) connecting head offices to branch offices in a point-to-point or point-to-multipoint configuration.
VDT has its own wireless network in each of the cities where it operates. It delivers last mile connectivity for its clients connecting head offices to branch offices in a point-to point or point-to-multipoint configuration VDT operates cost-effective and dedicated optical metro –network allowing the customers to transport multiple signals over a single pair of fibres and provides multiple interface options to meet customers native data transport needs.
It seamlessly integrates Metro Wireless and Optical Access networks for continuous communications. It also delivers Digital Signal Bandwidth from 64kbps up to STM1 capacities which integrates seamlessly with our premium routing equipment.
In the aspect of its Corporate Internet Services, VDT ensures that the service is reliable, highly available, dedicated, secure and a well-managed Internet Access with the highest service levels.
It offers multiple bandwidth options to enable tailor-made solutions to its customers and provides enough redundancy and peering with Tier-1 service providers to enable the best possible traffic routing for client’s data VDT has developed an outstanding ability in understanding customer’s requirements and delivering services effectively.
It also ensures proactive monitoring of clients’ Internet access 24/7 and providing enhanced security features to help protect clients’ valuable network resources.
VDT’s VSAT Services are not excluded in the customer benefits’ upgrade. The organization’s VSAT backup infrastructure is also a fully redundant (hub) system equipped with a 5.2m Antenna and 60 watts Mitec outdoor unit with the iDirect Technologies Hub system located at our Network Operations Centre (NOC).VDT offers high performing and scalable bandwidth up to 155Mbps capacity which can be tailor-made for clients’ businesses.
It provides long distance, nationwide coverage including remote areas of Nigeria as well as full support for Synchronous full or half duplex options with transparent application compatible with any data network. VDT’s Leased Access is dedicated entirely to its individual clients thus eliminating possibility of any contention or interference. VDT‘s enhanced VSAT services fully support data, voice and video traffic; ultra-low latency suitable for all soft-ware applications and fully meshed DS-3/STM without a single point of failure. It also enjoys 24x7x365 NOC support with proactive network management.