Woodzeks Systems Konsult Limited, IT and power solutions Company that provides cutting edge Technology infrastructure for corporate organizations has successfully deployed an IP PBX VoIP system for Nigeria Civil Aviation Authority (NCAA) enabling the authority’s staff have voice communication within and across their offices in Nigeria.
This system helps NCAA make savings from reduced frequent travels for meeting as this systems can allow them hold secured conference meetings over the phone. The calls via this system are free and secured as it is over their network (LAN and WAN).
Ken Ezeagu, general manager, Business Development of the company said the IP PBX System utilizes voice over internet protocol (VoIP) technology to transmit your phone conversation via your IP Network as packets of information.
“IP PBX System is much more managed (allows free inter/intra calls across offices or branches) and efficient way to communicate compared to traditional PBX. Because this system enables voice to travel over an IP network, it facilitates more custom and complex collaboration features” Ezeagu added.
According to him, the advanced features include: voice features like call forwarding, transfer, holding, parking, paging, conferencing, video calling, Instant Messaging (IM), file transfer, desktop sharing.
The solution also has voicemail & messaging features with real-time voice call recording ability, message waiting as well as integrated automatic attendant console for Automatic Call Distribution (ACD), hunt groups, Interactive Voice Response (IVR), customer self-service etc.