General News
ZoomMobile Brand is Provocative – Aigbinode
Ken Aigbinode, executive vice chairman, ZoomMobile has one passion and that is to sell his brand. This veteran banker turned telecommunications executive is also experienced in corporate governance, corporate re-structuring, marketing, and brand re-positioning. Aigbinode is focused on establishing ZoomMobile as the pre-eminent telecom operator in Nigeria. He spoke to chike onwuegbuchi and hilary okeke on a wide range of issues.
Idea about ZoomMobile
ZoomMobile is the product of the evolution of Reliance Telecom (Reltel). By this, I mean we have customers that we survey from time to time; we have shareholders (new and old) whom we also interface with and of course, our staff and the reaction they get from the market as they push our products. A combination of these factors led to our taking a strategic step towards repositioning our brand. Repositioning the brand requires that we take into cognizance the effect of the name on our label in the pack, particularly when you consider that we have just obtained our Unified License and have become fully mobile throughout the country. We said that it was time for us to re-evaluate our brand, vis-à-vis this positive development. I must say that it was timely because the impact has been very positive. We felt it was the right thing to do to response to our stakeholders who requested this change.
Chinese Company Investing in ZoomMobile
We do not have any direct foreign equity investors in the company today. That does not mean that we do not have that possibility as we keep searching for the best value for existing owners and our customers. There is Chinese involvement in our company in the form of supply of equipment (core network equipment) in the way of management through managed service contract, to oversee our core network elements and ensure that we maintain our quality. Beyond that, there is not a direct equity investment as I already mentioned, from any external party. ZoomMobile is wholly Nigerian owned operator and indeed, effectively wholly Nigerian managed at the most senior level.
Managing New 0707 Series
Those are good questions. You would recall that when GSM was licensed in Nigeria, the Nigerian Communications Commission introduced the eleven-digit numbering plan for GSM operators until unified licensing came into being recently. The erstwhile so called PTOs did not have the eleven-digit numbering plan but with the introduction of Unified Licensing and full mobility for qualified PTOs, the NCC released the 0702 to this unified operators. However, the 0702 string is fairly anonymous. Sometimes it is difficult to tell which network it is coming from. That is quite confusing. It is also in our opinion, perpetuated in the belief that the CDMA operators are opposed to the small operators. We were given the 07023 and other PTOs, who perhaps I am not permitted to mention in this interview, also had an extra digit to the same system. Whereas GSM could be differentiated with 4 digits, CDMA operators, largely the PTOs had to identify themselves with an extra digit, giving us a five prefix numbering plan. For our size today and for the size of our ambitions and aspirations, we thought that we should not be limited to just a million lines; so we applied for a block of 10 million lines. It was the first time that a CDMA operator will be applying for a complete block of line. Perhaps, fortuitously 0707 was available. We applied for it, did not have to pay any premium and I think perhaps, it is the most unique number in Nigeria today. It is easy therefore, to identify us looking at the first four digits: 0707. No longer will any subscriber or caller be confused about the identity of 0707 as no other network in Nigeria will have the 0707 prefix. The 0707 platform signifies our arrival on the scene to play as a full mobility telecom operator throughout Nigeria.
Youth Image of ZoomMobile Brand
As you know, our new name is ZoomMobile; the short form is Zoom and it is registered with the Trademark Commission. The name itself is descriptive and if you like, provocative. It connotes movement, dynamism, desire to move towards an aspiration and in our opinion, the people who exhibit some of these attributes generally are the youths and our definition of the youth is anywhere between 1 year and about 120 years, depending on how your mind works and the goals you set out to achieve and the drive for you to achieve them. Just like our company has been refreshed by this renaming ceremony; just like our profile has been reinvigorated; just like our scope has enlarged; we want to also carry our subscribers (both existing and potential) along on this journey and ensure that we provide the facilitation that will enable those who still have aspirations to whatever it is in life and achieve them expeditiously. As we say in this new era, "full speed ahead." We want to be that ‘wind beneath the wings’ of our subscribers as they all move towards their aspirations and goals.
Building Capacity and Expansion
Today, I can tell you that we have an installed capacity that is upgradeable to 5 million lines. We are in discussion with our vendors to further enhance that capacity to well over 15 million. That implies that we are planning ahead for the envisaged rush for these special numbers. We are very conscious of the quality of service and are not in a hurry to add more subscribers when the capacity is not there to accommodate them and service quality indices that we have internally are great which even the regulator has testified to. Accordingly, these new numbers will be rolled out in batches; we are not going to push out the whole 10 million into circulation; we will match them to the capacity of the network as each city is ready and as capacity improves from city to city. Right now there is rush for the special numbers, very soon we are going to be broadcasting to existing and potential subscribers, the way to get the special numbers. These are numbers that people would like to keep forever but they are limited. There will be the Platinum range, Extra Special, Gold range and the Silver category. But believe me, whether you possess the Platinum, Gold or Silver range or not; the prefix 0707 marks you out as somebody who is serious about what he is out for and it is a unique mark of identity. Interestingly in our religious conscious society and the traditional African religion, 7 is a very important number. People have ascribed perfection to that number and I do not think that we are so far from that. It is spiritually relevant and we will ensure that we live up to expectations of those people who come on the network.
Manpower Development
On the manpower side, we are constantly hiring hands and training as well as retraining. We are making our contributions to various institutions that support ICT. You probably would know that the founding chairman of this company, Senator Anni Okonkwo, has a foundation that is targeted at helping ICT students go through their programmes effortlessly. We have also established a pipeline as well as introduced a conveyor belt that is constantly open to people to come here and do their internship with our engineers. We are working closely with the owners of the CDMA technology, a company called Qualcomm to further develop not only our staff but some bright and upcoming IT students that we have identified. Incidentally, soon there will be a training programme to which we have subscribed and we are sponsoring about 12 candidates to help them boost their skills and capacity on ICT generally but particularly on CDMA which is our chosen technology.
Customer Care Department
We just prepared 15 engagement letters for call centre operators. They will be joining another 40 that we have already hired. We have just established a new call centre in Mainland Lagos and it has the capacity to sit about 120 operators. Our objective is to minimize resort to the call centre; it is to migrate people to where they can interact with our technology using their devices. But occasionally, they are unable to have such interactions and they need to reach a human being. So, we have created that capacity to begin to meet those needs. If we discover that we are becoming more of a call centre than a telecommunication operator, we might then begin to outsource it to people who do it as their primary business. The logic should remain that you should render your services so smoothly that people would rarely have any need to begin to call you and the way to achieve that is to be in constant dialogue with your customers, find out what they need, provide good services and products that are tailored to meet their desires and aspirations. Once that is done, you have created capacity. You address coverage issues; you put into the market devices that are easily understood and are available. I think you will find that the number of people calling into your customer care centre will thin-out over time. I have studied the data coming into the call centre – we have a couple of people calling in to check if it was real and they were pleasantly surprised at the speed of connection and the response from well trained staff handling this area of our business. Like I said, you should actually work towards upgrading the skills of your people and also that of your subscribers to the point where they can easily interact with your systems and get transactions done. We need to save time for every person because ‘time is money’ and Zoom is all about saving time; it is about speed so that people can achieve what they set out to achieve.
New Offering to Subscribers
When we looked at re-branding, one of the considerations that drove that decision was the bouquet of services and products that we are about to introduce and we thought that the kinds of products we want to introduce in the market will be better sold under a stronger brand – a brand that will be suggestive of the attributes and qualities of those products. We are coming to the market with our push e-mail service. It is not entirely new in this market but it has been packaged and sold as something for high net worth individuals; it had been packaged and sold as something that most Nigerians cannot have access to unless they have certain devices. We want to break that and make push e-mail a mass market product and very soon, you will be hearing a lot about that. Our name is ZoomMobile and our tagline is "Full Speed Ahead." We want to enhance voice connection – you should not wait for more than 2 seconds to get connected. You want to have access to the Internet; you should have almost instantaneous connection. When you have made that connection itself, you should have the same experience while surfing because nobody wants to go on the Internet and begin to stare at his screen, waiting for pages to open. Now we are installing EVDO across the country. EVDO is the broadband Internet service on the wireless CDMA technology. It is also not a first, I must say because some other networks have deployed it. However, they have deployed EVDO in just some particular areas. This is why we are taking our time to ensure that when we make the announcement that broadband services are available, every Nigerian in all the major cities where we operate should have access to this service. We are looking at how we can leverage on our technology to assist in the Micro-finance Banking area. Technology is an enabler. Telecommunication, especially in this information age is an enabler of economic transactions. We think that we can bring in our technology – CDMA – which is very data friendly further into ridding Nigeria of cash; pushing us closer to the cashless society like most of the developed and developing countries have done. So, you will be seeing products in that area very soon, which will enable people move cash around, complete transactions without necessarily having to either take risky trips carrying cash across long distances or having to go to banks when they do not need to. You can actually carry out these transactions from your handsets. These are things that are coming to the market and we want to be on the cutting edge of the introduction of services that add real value. If you follow the evolution of telecommunication, it started first with voice. We need to reach the unreached in Nigeria especially the rural areas; every person should have a right to become part of the information age. W have added SMS; we have added some amount of Internet and I think we are getting to that stage where we need to pole-vault ourselves to greater deployment of these technologies, devices and applications that add a lot more value to our lifestyle and businesses.
Expansion Plan
We are hoping to connect about 51 cities and towns, that is, up from the present 36 cities and towns before the end of the year. We would be launching Calabar, Ikot-Ekpene, Ikot-Abasi, Eket and Uyo very soon. Benin, Sapele, Warri would be joining the family in a couple of weeks from now.
General News
Globacom Donates ₦1Bn to Lagos State Security Trust Fund

In its bid to contribute its quota to the consolidation of security in Nigeria’s commercial capital, Lagos, telecommunications giant, Globacom, has thrown its weight behind the Lagos State Security Trust Fund (LSSTF) with a donation of ₦1 billion.

The generous donation was announced at a Private Sector Breakfast Meeting with CEOs, convened at the instance of the Executive Governor of Lagos State, Mr Babajide Sanwo-Olu, on Friday, January 30, 2026 and shows the company’s commitment to fostering public safety which would in turn, culminate in enhanced prosperity and social re-engineering in the state.
The donation, which is the biggest private-sector intervention from the telecommunications sector to the Fund in recent years, again shows that Globacom is a responsible, responsive and people-oriented corporate citizen.
Globacom disclosed that the intervention emphasized deeper collaboration between government and the state’s business community especially in relation to security, innovation and economic resilience—an agenda which the digital solutions company has unabashedly supported through sustained social investments.
The Executive Secretary/CEO of the Fund, Dr. Ayo Ogunsan, in his display of appreciation described Globacom’s largesse as “a powerful demonstration of corporate citizenship and a strategic investment in the stability of Lagos State,” saying since LSSTF was established to bridge funding gaps in security infrastructure, it desired voluntary contributions from corporate bodies and well-meaning collaborators.
Dr. Ogunsan promised that the ₦1 billion donation will significantly enhance the Fund’s capacity to address critical priorities for 2026, including multipurpose security helicopters and drones, Armoured Personnel Carriers (APCs), water cannons, digital communication equipment and Smart CCTV systems. These assets, he added, were germane to proactive policing, rapid response and intelligence-led operations across the state.
He therefore encouraged Lagosians to support businesses that invest in the safety and development of the state, saying, “When companies step forward to secure our environment, residents should reciprocate by patronizing them. Their support directly impacts the protection of lives, property and economic activity.”
A statement from Globacom explained that the donation was an expression of the company’s staunch belief in Nigeria’s future. “At Globacom, we see security not as a government burden alone, but as a shared responsibility. When people feel safe, enterprise grows, creativity flourishes and hope becomes practical. Our support for the LSSTF is about protecting the everyday dreams of millions of Lagosians,” he noted.
With this donation to the LSSTF, Globacom has furthered its tradition of investing directly in the conditions like safety, confidence and stability which help commerce to thrive. Consequent on the support, LSSTF is gingered to raise the bar of security thereby concretizing Lagos State’s position as Nigeria’s safest and most vibrant commercial hub.
This recent financial intervention from Globacom is in tandem with its avowed commitment to social responsibility that is practical, timely, scalable and aligned with national priorities.
The company’s interventions in the past decades have spanned relief efforts for flood-affected communities, support for displaced persons, advanced youth skills through structured training programmes, and investments in education, culture and digital inclusion.
General News
WIEG to host Nigeria’s first International Investment Summit in Lagos

World International Economic Group (WIEG) Nigeria has announced plans to host its inaugural International Investment Summit on Feb. 25 and 26 at the Four Points by Sheraton Hotel, Oniru, Victoria Island, Lagos.

WIEG
The summit, themed “Nigeria’s Next Frontier: Unlocking Sustainable Investments for Economic Transformation,” is aimed at connecting investment-ready Nigerian enterprises with global capital while addressing long-standing challenges facing micro, small and medium enterprises (MSMEs), cooperatives and women-led businesses.
Speaking at a pre-summit press conference on Friday at Compact Communications Ltd., GRA Ikeja, Lagos, Mr. Bassey Essien, WIEG’s Project & Event Consultant said the summit would serve as a structured platform linking policy, finance and enterprise growth.
Essien identified limited access to structured funding, poor investment readiness and weak documentation as major barriers confronting Nigerian businesses, despite the availability of domestic and international capital.
“Enterprises that succeed understand the importance of preparation. Some invest as much as N200 million in professional feasibility studies to meet the standards of banks and institutions such as the African Development Bank. That level of preparation enables access to collateral-free funding,” he said.
According to him, weak policy continuity, inadequate post-intervention monitoring and fragmented regulatory frameworks have continued to undermine business growth in the country.
“Policies often change with governments, and there is little tracking after interventions. More importantly, many businesses are not prepared in ways financiers require,” Essien noted.
He explained that the summit would convene policymakers, investors, development finance institutions and pre-screened MSMEs and SMEs operating in priority sectors, including the creative industry, agriculture, energy transition, finance and aviation.
Essien described the creative sector as a major contributor to Nigeria’s economy, accounting for about 2.5 per cent of the Gross Domestic Product, but said weak financing structures, piracy and poor intellectual property (IP) protection had limited its growth.
Highlighting the summit programme, he said Day One would feature conferences on macroeconomic issues, policy reforms and enterprise growth, while Day Two would focus on sector-specific deal-making roundtables.
“These deal rooms will be organised by sector — from aviation maintenance, repair and overhaul (MRO) to renewable energy — with lawyers, financiers and policymakers present to fast-track transactions,” he said.
Essien added that the Nigerian Investment Promotion Commission (NIPC) would be present to ensure post-event monitoring and tracking of investment deals concluded during the summit.
He disclosed that the creative economy segment would be supported through partnerships with the Association of Movie Producers of Nigeria (AMP) and financial institutions to fund viable projects in Nollywood, music and fashion.
“Intellectual property regularisation is critical. Once ideas are properly documented and protected, investors gain confidence,” he said.
On energy and aviation, Essien said the summit would spotlight renewable energy solutions to reduce dependence on generators and promote the establishment of commercial MRO facilities to curb the high cost of aircraft maintenance abroad.
He also announced the participation of B Lab Africa, a U.S.-certified organisation focused on environmental, social and governance (ESG), diversity, equity and inclusivity standards, noting that the initiative would help small businesses improve governance and access global funding.
Essien revealed that investment commitments estimated at about 500 million dollars were expected to emerge from the summit.
“This is a private-sector-led, non-partisan initiative that places no financial burden on government. It is focused on job creation, empowering women-owned enterprises and improving investor confidence through transparent and secure processes,” he said.
He urged Nigerian entrepreneurs and SMEs to prioritise proper documentation, professional advisory services and IP protection to position themselves for sustainable growth.
“We are creating a structured pathway from policy to capital to enterprise growth,” Essien added.
General News
What If the Problem Isn’t Just the Government

By Blaise Udunze
Recent reports in the media space highlighting threats of “naked protests” by market women across several states if the federal government fails to address the issue of hardship underscore the depth of hunger and poverty gripping the nation. No doubt, there is hardship in the country, of which Nigeria’s poverty crisis is often framed as the government’s failure, poor policies, weak institutions, corruption, and economic mismanagement.

From a balanced viewpoint, while these factors are undeniable, they do not tell the full story in its totality. The reality is that the majority of Nigerians, being the larger populace experiencing this challenge, will definitely oppose the ideology that poverty in Nigeria is not merely a policy problem; it is also a societal one. The underlying truth is that this is shaped by citizens’ behaviours, choices, cultural norms, and civic attitudes. This will remain a lived experience of the people until this dimension is confronted honestly; reforms will continue to yield limited results.
Nigeria’s economy has witnessed growth as inflation has decelerated, with headline inflation easing to 15.15percent and food inflation retreating to 10.84 percent, the exchange rate was stabilizing, and foreign reserves ($46.7 billion) had climbed to a seven-year peak, and despite the growth figures and ambitious government targets, millions of Nigerians remain trapped in poverty. More alarming is the recent estimates suggesting that an additional two million people could fall below the poverty line this year alone.
The intrigue is that the geographic distribution of these figures tells a deeper story, and this is more revealing than the numbers; however, there is an uneven geographical spread. Of concern here, which is troubling, is why states such as Yobe, Jigawa, Katsina, Kano, and Zamfara tend to experience or be deep in poverty when compared to other states like Lagos, Port Harcourt, Aba, Enugu, and Onitsha, which are projected to experience less poverty. This disparity raises a critical question, which calls for an urgent answer to why poverty outcomes differ so starkly within the same country, because no doubt, much of the explanation lies beyond government failures.
While governance challenges exist nationwide, the explanation extends beyond Abuja. Perhaps this is from deliberate ignorance of the people; the reality is that it lies in education, cultural practices, social norms, and individual responsibility play decisive roles in shaping economic outcomes.
One key alarming fact that has deeply entrenched poverty in many northern states, unlike other regions, is limited access to education, especially for girls, early marriage, polygamy, and large family sizes. There have been several factors that reinforce cycles of poverty by stretching limited household resources, reducing educational attainment, and limiting economic mobility, and this will continue to be a long-standing challenge or lived experience for the people if not addressed.
It is clearer that practical comparison illustrates this reality. Taking into consideration that a low-income worker in Yobe who marries four wives and raises over twenty children will inevitably struggle to provide adequate education, healthcare, and opportunities for his family, while in contrast, a similar worker in Aba is more likely to marry later, have fewer children, and invest in their education. Without much ado, over time, the children in the latter household acquire skills, productivity, and economic relevance because their parents chose to prioritise education for them, while the former remain trapped in subsistence and dependency. These differences are not subjective; they are structural and measurable.
Religion and culture further complicate the picture as record has it that Nigeria is one of the most religious countries in the world, yet religiosity often serves personal aspirations, prosperity, miracles, or divine favour rather than reinforcing civic responsibility and social ethics. Today in Nigeria, political leaders frequently reinforce this distortion and moral narrative. Only recently, it was announced that public officials in Abuja celebrate marrying off multiple children at once, some governors borrow billions to spend public funds on religious pilgrimages, while underfunding education, healthcare, and infrastructure, they send a clear message about priorities. In contrast, states that invest deliberately in education, such as Enugu with its smart school initiatives, demonstrate how leadership choices influence societal outcomes.
Still, the crisis of responsibility is not confined to any region. It is national, as proved during the discussions at Lagos State’s 12th Summit of the Association of Retired Heads of Service and Permanent Secretaries (ALARHOSPS), it was emphasized that societal progress depends not only on leadership but on citizenship behaviour. According to Professor Wusu Onipede, citizenship is defined by commitment to collective welfare, not mere residence.
The truth is not far-fetched, going by the saying that actions, positive or negative, directly impact society. What would have informed the common actions, such as stealing public assets, vandalizing infrastructure, ignoring traffic laws, or tolerating corruption, all accumulate into widespread societal harm as seen in our everyday lives. Conversely, volunteering, mentorship, and community engagement generate resilience, opportunity, and shared prosperity. With close reading, one will notice that this dynamic was captured succinctly in Professor Oluwatomi Alade’s “Triangle for Change,” which pointed to the home, the school, and the community. Parents must brace up to understand that the primary responsibility is upon them to start prioritising education, teachers who impart both knowledge and character, and communities that uphold civic values create the foundation for sustainable development because the truth is that the change does not only rest on the government. In the same manner, it will be said that neglect in any of these spheres, whether through early marriage, disregard for schooling, or normalization of polygamy, undermines national progress.
Religious institutions, as Professor Oguntola-Laguda argues, must also evolve, which means that beyond spiritual teachings, they should emphasize practical social ethics in the areas of responsibility, productivity, gender inclusion, and civic duty. In regions where harmful norms persist, faith leaders, traditional authorities, and elders possess the influence necessary to drive change, if they choose not to use it, otherwise the society will remain impoverished.
Globally, the link between social norms and poverty is well established, and norms that condone child marriage, gender exclusion, or unchecked family sizes perpetuate intergenerational deprivation. Over the period, in other countries, it is clear that economic interventions alone cannot dismantle these patterns because countries like India show that combining education incentives, political inclusion, and social protection can reduce poverty among marginalized groups. Initiatives such as Uganda’s SASA, which is a program that demonstrates that shifting attitudes toward gender and empowerment lead to improved economic outcomes. Nigeria’s poverty strategy must similarly integrate social transformation with economic reform.
None of this absolves government responsibility. Poorly sequenced reforms, rising taxes, insecurity, weak infrastructure, and inadequate social protection continue to deepen hardship. Senator David Mark of the African Democratic Congress has criticized what he terms “vicious policies” that worsen citizens’ vulnerability. Nigerians are acutely aware of these failures. What they demand is not statistics or political rhetoric, but practical policies that reduce hardship, enable productivity, and promote inclusion.
Even at this, Nigerians must take into cognisance that government action alone is insufficient. Poverty cannot be eradicated where large families are unsustainable, education is undervalued, and corruption is tolerated at the household and community levels. Individual responsibility remains the missing link. Citizens must be discreet in their timing for marriage until they can provide adequately, manage family sizes responsibly, educate all children, especially girls and reject the glorification of excess and impunity.
Insecurity further illustrates this shared responsibility. Though one will argue that the state bears the constitutional duty to protect lives and property, law and order. What about the dwellers? Communities must actively support security efforts through vigilance, information sharing, and conflict resolution. Silence in the face of crime and corruption enables disorder because independence loses meaning when citizens disengage from safeguarding their own communities.
Another critical aspect that is akin to insecurity is that economic development also falters when citizens undermine progress through dishonesty, rent-seeking, and apathy. What people fail to understand is that entrepreneurship, accountability, and cooperation are as vital as government-led job creation. The same thing can be said of cooperatives, vocational training, and local enterprise, which can deliver immediate relief and long-term sustainability. Wealthier Nigerians must focus on genuine social investment, creating opportunities, supporting education, and building institutions that outlast personal interest or individual generosity, rather than charity or wasteful spending or fueling crimes. Social responsibility must become a social norm.
One laughable misconception people harbour about independence, which must be clarified, is that it is not simply freedom from colonial rule; it is the presence of civic responsibility. It must be understood that poverty persists not only because of policy gaps but because of harmful norms, cultural practices, and neglected duties. Anyone can argue this, but the truth is that there will always be a replay of this menace kicked against because every child denied education, every early marriage, every act of corruption reinforces the cycle.
Breaking this repeating problem, known as poverty, takes several coordinated strategies working together, not just one solution. There must be an understanding that the issues are complex and interconnected; they must be addressed from different angles at the same time. For these reasons, the government must provide stable policies, infrastructure, and social protection and the citizens, in like manner, must reform behaviours that perpetuate poverty. The same must be said of the families that must prioritize education, and also the communities must reward civic engagement and innovation. Religious and cultural leaders must promote responsibility alongside faith because these are critical platforms that have the attention of the greater number of people. The policymakers at this juncture must ensure that policies not only deliver relief but also incentivize behaviours that support sustainable development.
Without too much argument, it is glaring that Nigeria’s potential is evident in states and communities that have embraced education, civic virtue, and social reform. Judging by the developments in different states, one will conclude that Lagos demonstrates how engagement and accountability improve outcomes, while Enugu shows that investing in children yields long-term dividends. Conversely, regions where harmful norms persist remain trapped, regardless of federal spending.
Without much ado, all Nigerian stakeholders must come to the terms that Nigeria’s poverty challenge cannot be reduced to government failure alone. It is a collective problem rooted in culture, norms, and personal choices because sustainable development demands both accountable leadership and responsible citizenship. The fact remains that poverty will remain an enduring shadow, irrespective of the repeated threats of “naked protests,” but until Nigerians fully embrace their role as architects, not just beneficiaries of national progress. True independence begins when citizens accept that the future of the nation rests as much in their daily choices as in public policy.
Blaise, a journalist and PR professional, writes from Lagos and can be reached via: [email protected]
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